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August 8, 2024 โ€ข 37 mins

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Welcome to another exciting episode of the VegasStrong Revival Podcast! ๐ŸŽ™๏ธ In this episode, Britt sits down with the incredible Nick Cope, a man of many talents and a true embodiment of the VegasStrong spirit. From his extensive background in VIP hospitality on the Las Vegas Strip to his current roles in real estate, nonprofit work, and ministry; Nick shares his journey and insights on what it means to SERVE the community.

This episode is packed with raw, relatable, and even shocking conversations that tackle real issues locals face. Whether you're a Vegas local, a business owner, or someone interested in the unique culture of our city, this episode has something for you.


Key Takeaways:

  • Hospitality at its Best: Learn how Nick transitioned from being a top VIP host at renowned venues like Hakkasan and Light Group to Fiv Group, a real estate brokerage that prioritizes hospitality and customer service.
  • Community Impact: Discover Nick's involvement with Hope for the City, a nonprofit organization that has served over 2 million Vegas Locals through food pantries and other community initiatives.
  • Spiritual Revival: Hear about Nick's role as a ministry partner at Central Church and how he integrates his faith into his community work.
  • Real Estate Tips: Get valuable advice for both real estate agents and clients on how to elevate the buying and selling experience through genuine hospitality and attention to detail.


Connect with Nick:ย  @NickCopeVegas


Get Involved:

  • Team Farnham / Fiv Realty: https://www.teamfarnham.com
  • Hope for the City: hopeforthecity.org
  • Central Church: Join us on Saturdays at 5 PM, Sundays at 10 AM and 12 PM. Or online: https://centralchurch.online


๐Ÿ“ฒ Stay Connected:ย 

Don't miss out on this engaging and thought-provoking discussion. Listen to the episode now on your favorite podcast platform and be sure to subscribe so you never miss an update.


  • Text the Podcast Hotline: 702-723-2343
  • Social Media: @VegasStrongRevival
  • Website: LaCritiqueLV.com/podcast


Let's keep the VegasStrong spirit alive! Share this episode with friends, family, and colleagues who love Las Vegas. Together, we can revive our city's passion for authentic service. Stay strong, Vegas! ๐Ÿ’ช




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Episode Transcript

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SPEAKER_02 (00:00):
La Critique believes in living a life full of
experiences rather thanpossessions, which is why we
designed a concierge servicejust for Vegas locals.
We're all busy, and can any ofus really keep up with all the
changes around town?
And yet, we still crave qualityexperiences when we go out and
spend our valuable time andmoney.
Now, imagine having a personalassistant whose credentials are

(00:23):
quite literally hospitality snoband expert event planner.
Seriously, leave all the detailsto us.
Recommendations Personalized.
Reservations?
Done.
More time enjoying our city andless time researching it?
Absolutely.
Subscribe today atLaCritiqueLV.com or give the
gift of service by purchasing asubscription for your favorite

(00:46):
person.
Welcome to the Vegas StrongRevival Podcast.
Buckle up because we're takingVegas Strong culture to a whole
new level this season.
I'm Britt Whelan, your host,alongside co-host Desiree Wolfe,
event professional and host ofthe Slightly Unfiltered Podcast.
This season, the gloves are offand we're ditching the scripts
for raw, relatable, and evenshocking conversations, tackling

(01:08):
real issues locals face, andbringing in voices from various
industries like fitness,charity, aviation, and more.
Don't forget to follow us onsocial media and visit Loughran
for more about how we're helpingresidents and local business
owners reconnect to the realmeaning of hospitality.
Ready or not, here we go!Everybody, today we have a

(01:29):
really exciting guest.
Welcome, Nick Cope.

SPEAKER_00 (01:32):
Yeah, thanks for having me.

SPEAKER_02 (01:33):
Thank you for being here.

SPEAKER_00 (01:34):
I appreciate

SPEAKER_02 (01:35):
it.
You were connected to me from adear friend of mine.
Yep.
I had to interview you.

SPEAKER_01 (01:41):
Yeah.

SPEAKER_02 (01:42):
You are part of a firm whose tagline is literally
loving Las Vegas through realestate.

SPEAKER_00 (01:50):
Yeah, absolutely.

SPEAKER_02 (01:51):
And that caught my attention so much because this
podcast, my entire mission, it'sreally all about loving Las
Vegas.

SPEAKER_01 (02:00):
Yeah, that's right.

SPEAKER_02 (02:01):
Tell me more about your firm, your involvement with
the firm, how long you've beenthere, a little back history
there.
And then I want to tell theguests a little bit more about
your general history and whereyou got started.
But I have to hear about FiveGroup.

SPEAKER_00 (02:14):
Yeah, absolutely.
So we recently launched FiveGroup.
It's a brand new brokerage thatwe started in the fall.
But Team Farnham has been aroundfor a while.
And one of our missions isloving on Las Vegas and
Henderson, the And it's reallyjust about providing this
elevated experience from beforethe transaction to after the
transaction, to even to peoplethat we're not transacting with.

(02:37):
It's essentially to love on thecommunity through real estate
and adding a value add from topto bottom.
So the way that we've built theinfrastructure of the brokerage
has three backend supportmembers.
We have a transaction manager,we have a client care manager,
and we have just an overall opsmanager.
But in that, we have a clientcare manager, It allows us to

(02:59):
really focus on the experiencethat we have with the
individuals that we meet everysingle day.

SPEAKER_02 (03:03):
I love that.
I mean, there's so many realestate agents in town.
I mean, do you know how many arehere?

SPEAKER_00 (03:10):
Yeah, there's over 20,000 agents.
Yeah.

SPEAKER_02 (03:12):
It's insane.
You throw a rock and you hit areal estate agent, right?
That's right.
So it's really important that weknow what firms are out there
who are crushing it on thecustomer service hospitality
side because that matters.
I love that you guys arehospitality focused.
We're going to talk more aboutthat in a minute.
But just for our listeners, alittle bit of background on Nick

(03:34):
is that he moved here in 2005.
Yep.
Originally from California, butyou graduated from UNLV.
VIP host with Hakkasan and LightGroup.
And you were recognized as oneof the top VIP hosts in the city
after spending a decade managingVIP experiences on the strip.
Yep.
And I resonate with that becauseI worked with both of those

(03:55):
companies.
Let me tell you, those...
two companies alone, Light Groupno longer exists, but those two
companies run a lot of nightlifeevents.
I mean, so much, so muchhospitality on the strip.
Their demanding level of serviceand execution is very high,

(04:15):
wouldn't you say?
I

SPEAKER_00 (04:17):
mean, that's an understatement.
I remember, I mean, the firstdecade of life out here as
somebody that was like 21 yearsold, I started out busing at Cat
House, which was located in theLuxors.
Carrie Simon was the celebritychef.
But that was ironically likethat next spring was the year
that Wet Republic opened.
So a lot of like the senior likeVIP hosts, they left.

(04:40):
And right then I basically movedfrom a bus or to a VIP host.
And shortly thereafter, movedover to the Bank Nightclub,
which was in the Bellagio.
So the level of service at thattime, the Bellagio was the
standard.
And the people that would comein there from royalty to
celebrities to multi multimillionaire or billionaires from

(05:04):
the far east to abadabi to umthe uae to um just everybody
from around the world would cometo the bellagio they would stay
at the bellagio it's still truetoday i mean the wind the encore
resort world and fountain bluethere's a lot more competition
and spreads out on the stripwhich is great but at that time
the level of service was secondto none we would be poured in

(05:25):
from you know from forbes umthey would come out and do
training.
So like a lot of this was, wewere an extension of the
hospitality that was providedfrom MGM corporate.
And then soon thereafter, youknow, after I was with the light
group is with towel group, whichthen it was angel management
group, which converted toHakkasan group.
So that whole evolution wentfrom me at the bank nightclub

(05:48):
all the way up to the VIPmanager at pure nightclub, wet
Republic, Hakkasan, and allthat, that fun stuff, which I,
it was exactly 10 years ago whenI pivoted out of that, it was
July of 2014 and we're in 2024.
So exactly 10 years ago is kindof when I transitioned over to
this life.

SPEAKER_02 (06:05):
When you were working with Hawks on Light
Group, on the Strip, in VIPservices, that was insane for
you.
Did you tell me that you werelike sleeping in your car?

SPEAKER_00 (06:18):
I mean, there was days that, I mean, you would be
at the, when you were working atthe pool and the club, you would
get to the pool by 8, 9 a.m.
You would get off around 5, 6p.m.
You'd have to hurry up, eat,shower, change, be back to the
strip by 7 p.m., 8 p.m., andwork all the way until 4 or 5
a.m.
So it was a lot of hours.
It was a lot of time.

(06:38):
And even for the nights that wedidn't have the venue open, we'd
have to go do like supportreservations because, as you
mentioned, Tower Group, HakkasanGroup, Light Group, they wanted
us to support the sister venuesand not just the nightlife, but
also the daylife and also therestaurant.
So it was just an ever-evolvinghour.
outing or being out in thefield.

(06:59):
So yeah, lack of sleep.
I remember towards the back endof it, just to start out like
Saturdays and Sundays, I'd getan IV in my arm just to get
going into like that next day.
So it was like, that was like atthe front and now people just do
it.

SPEAKER_02 (07:14):
Gotta stay hydrated.

SPEAKER_00 (07:15):
Yeah, you gotta stay hydrated.
But yeah, I mean, it was a lotof hours.
It was a lot of, a lot of work.

SPEAKER_02 (07:20):
So you came in contact all the time with
celebrities and royalty, right?
There's a certain level of...
hospitality, of service, ofcommunication styles, all those
little intricate things thatwe're trained on that are
required when you're dealingwith those people, right?
I love that you have thatbackground because you
understand the value of it.

(07:41):
Would you say that you've beenable to influence people at Five
Group?
Well, technically, I guess it'sFarnham, Team Farnham, sorry.
Would you say that you've beenable to teach and help and show
them like, or by the very leastdemonstrate what that

SPEAKER_00 (07:55):
might look like?
Yeah, I think it's ademonstration.
It's a caliber of conversation.
Like one of the guys that I justtalked to, he wanted to sell his
high rise, which is at theTurnberry, which is downtown.
It takes a whole different levelof conversation when you're
talking about people that havethat much money because he's
going to purchase a new place orhe actually put down the deposit
for a$14 million penthouse suiteat the new Four Seasons high

(08:17):
rise that they're building inthe Henderson mountains out
there.
So that's actually breakingground here soon.
But when you have that level ofconversation, there's a
different way to communicatewith those type of people.
And it's it's essentially don'tbe looking like you're a rookie
at that, you know?
But I think it's just throughexperience.
Like, I think one of the hardestthings for me, like a lot of
people wouldn't know that I waskind of shy in high school.

(08:37):
Like when I would go and talk infront of classes, like for
presentations, there's no wayI'd be doing this.
Like I'd be turning 20 shades ofred, but standing on a bridge on
the strip and 120 degree heat,trying to recruit girls that are
attractive to come into yourclub.
And it's just like, you have tobe put through the ringer.
And obviously the countlesshours and nights of partying and

(08:57):
and trial and error, it justevolves you and shapes you into
the person that then you canhave these conversations.
I would say on the infancy sideof it, I was running the door at
the bank nightclub in the heightof when the bank was super
popular.
So all the VIP reservations thatwould come in, I would have to
be talking to those individuals.
So that kind of broke me intohaving those conversations.

(09:18):
And now in real estate, how thattranslates is no matter if
somebody is a first time buyerand needs to fix their credit
and stuff, or no matter Nomatter if someone is a
multi-billionaire, you treatthem exactly the same.
And that's essentially whathospitality is, right?
It's like serving other peopleon where they are, but you just
have to maintain that level ofcommunication and honoring them

(09:39):
for who they are, right?
We're no better than anybodyelse, but you have to give them
the same level ofprofessionalism and that
hospitality that translates nomatter what you do.

SPEAKER_02 (09:48):
Well, and how you speak to somebody who is a
celebrity or royalty, forexample, right?
How you speak to them isn'tgoing to be the same.
is how you may speak to me or inyour personal life, right?
Like those relationships are alldifferent, but also maybe you're
selling a first time home to asmall family and they're a cool,

(10:09):
chill couple and you're gonnaprobably, what, match their cool
chillness, right?
Make them

SPEAKER_00 (10:14):
feel comfortable.
I mean, there's different typeof personality profiles, right?
You can do like the whole discprofiles and stuff.
So I think you have to be anactive listener and be able to
meet them where they are basedoff of their personality type
and how they can communicate,but ultimately it's being that
listener and serving them,right?
And some people are used tohaving the light on them all the

(10:35):
time.
Some people don't want that.
I mean, there's been times thatI've been with celebrities and
they're just like everybodyelse.
I think that the level ofexperience changes because if
then there's people that aretrying to pursue them, want to
take photos and stuff like that,you almost kind of are a hybrid
bodyguard

SPEAKER_01 (10:49):
at

SPEAKER_00 (10:50):
the same time.
But usually it's now got to theplace that Vegas has become so
trendy and popular that evenwhen the like again there's so
many real estate you could throwa stone there were so many
celebrities here that literallyeverywhere you were there was
some sort of like celebrity so Ithink they stay in the hotels
that kind of cater to thatexperience and give them that
privacy that they need with realestate it's just working with

(11:12):
those type of people and reallylisting up what their true needs
are meeting them there

SPEAKER_02 (11:17):
love it so guys Nick has this incredible hospitality
VIP experience background but healso man business development
for local nonprofitorganization, Hope for the City.
I need to know more about that.
Tell our listeners about it.
What's your involvement?
What do they do?

SPEAKER_00 (11:37):
Okay, so when the pandemic hit, everything shut
down.
We all know that.
It was super disruptive.
One of the things that actuallyshut down was 95% of any food
pantry that operated in LasVegas.
So immediately, we partnered upwith Station Casinos from Palace
Station to Fiesta, Texas, SantaFe, and we launched 27 food
pantries within a couple ofhours.

(11:58):
To date, we've done over athousand food pantries.
We've served 2 million pluspeople.
We currently operate four tofive pantries every single week
and do about 20,000 people amonth.
But essentially what it was, waswe had to be able to serve the
people of Las Vegas andHenderson, the Vegas Valley, in
one of the darkest times.
And in that, we partnered upwith a gentleman, his name's

(12:19):
Kelly Jones.
He actually came from LightGroup a long time ago too, but
he owns and operates a lot ofrestaurants.
He just recently opened upEmmett's with Emmett Smith He
opened up a social station,which opened up just this past
Friday off of Eastern.
But logistically, we brought thehospitality vibe into the pop-up
world.
And we had lines upon lines.
I remember one time at PalaceStation, it was almost five

(12:40):
miles long and they had to turnoff all the signal lights to
blinking red because there wereso many cars in line.
There was like over thousands ofcars.

SPEAKER_01 (12:47):
Oh my

SPEAKER_00 (12:47):
gosh.
So logistically, Hope for theCity had to figure out how to
keep people safe.
And we did that by having adrive-through experience that
they would come through thedrive-through pop up in the
trunk.
We partnered up with ThreeSquare, which has a contract
with Feeding America.
They provide the food, but wealso had a lot of donations from
local businesses, from grocerystores to hotel casinos.

(13:07):
So ever since 2020, we've gotinto a problem and now we just
can't get out of it.
Our primary focus is at-riskcommunities, especially with
women and children.
At the end of the year, we alsohave an event called Hope for
Kids.
We do a drive-throughexperience.
Food is the element, but weactually get them Christmas
presents.
We get them clothing.
We get them warm blankets.
But we do this amazingdrive-through experience.

(13:29):
I have Channel 13 come out.
They produce the night.
We have partnerships with allsorts of businesses from F1 to
the Golden Knights to Walmart toCosmo.
So it's a really cool way for usas a 501c3 to lock arms with the
community to give back.
And I think this past year, weraised enough money to sponsor
over 30,000 kids for Christmasand beyond.
So the economic impact has beenreally cool.

(13:51):
Currently, we're in aninitiative we call Hope for Kids
Summer Edition because there hasbeen...
47 Title I schools that havelost funding here in Las Vegas.
So many of them lost foodprograms throughout the summer.
So our goal was to sponsor10,000.
I think as of this past weekend,we already sponsored 9,000.

SPEAKER_02 (14:07):
Wow.
Holy cow.
And what's your involvementdirectly with Hope for the City?

SPEAKER_00 (14:12):
Yeah, so I became the liaison to the community.
So I actively, voluntarily, thisis full voluntary rope, but I
maintain the relationships withthe business community, whether
it's the Henderson Chamber, theVegas Chamber, all the different
businesses, small to midsize,all the way to corporate.
And in that, we've been namedNonprofit of the Year by the
Henderson Chamber, thebeneficiary of their annual golf

(14:33):
tournament.
We've been noticed by the VegasChamber as one of the finalists
for Nonprofit of the Year.
But the cool thing is, is it'sopened up the doors to raise
more money to go and serve thecommunity.
So for me, I've just felt likeI've been an active ambassador
to the business community whereotherwise we wouldn't have had
some of these partnerships.

SPEAKER_02 (14:51):
Were you able to use some of your old hospitality
contacts from when you were aVIP host?

SPEAKER_00 (14:55):
Funny enough, I mean, yeah, a hundred percent,
but what's, what's, what's kindof wild is I host these like
free quarterly businessnetworking mixers that I get
about three, 400 people.
So my goal is to bring all thesepeople together and then add
value and say, Hey, I'm going tohost this networking event.
And the past two I've actuallyhosted at ghost bar because my
buddy is the manager over thereat the palms for all nightlife.

(15:17):
So he's gifted us the venue andwe use that.
They obviously get all theproceeds to the bar, but it
gives us the venue to shareabout, you know, what
initiatives that we have goingon.
And it's just a great way tokind of to meet the nonprofit
world, to the Vegas world, tothe nightlife, to all of this,
and it gives a beautiful view ofthe whole strip.

SPEAKER_02 (15:32):
I'll have to meet your buddy.
Ghost Bar is actually myfavorite bar in all of Las
Vegas, as far as views go.
Anyway, so that's incredible.
Okay, guys, as if Nick doesn'twear enough hats, he is also the
ministry partner at CentralChurch.
What does that mean exactly?

SPEAKER_00 (15:48):
Well, let's say this.
2014, how I told you 10 yearsago, I was living a completely
reckless life.
I was partying way too much, butI decided to get out of
nightlife and transition intothis whole different world.
So ever since 2014, I startedattending Central, went through
all the ringers and everythinglike that, actually went to

(16:08):
ministry school, graduatedministry school this past year,
exactly one year ago, I was inIsrael for 10 days.
So that was kind of cool just togo to like see a Galilee, go to
Jerusalem.
But as a ministry partner, I'veled out the welcome team since
the pandemic.
That team has grown to about 150volunteers that actively serve
on Saturday and Sundays.
And I also launched a businessconnect.
So it's a central businessconnect.

(16:29):
It's a Christian businessministry for self-employed
entrepreneurs, sole proprietors,business owners, and stuff like
that.
So not only do I try to connectthem on the Hope for the City
side, but ultimately, you know,they come to faith.
I've had people get baptizedthat it changed their life.
It changed their family life.
So it's kind of like cast thenet as far as I can with Hope
for the City.
Then it comes to the church.
And as a ministry partner, Ijust love on people, not just

(16:52):
through real estate, but throughbusiness.

SPEAKER_02 (16:54):
And through faith, right?
Oh, 100% through faith.
All

SPEAKER_00 (16:57):
of them.
I'm a walking testimony.
I was a train wreck.
And yes, there was a lot ofhighs in nightlife and working
on the strip, but there's also alot of lows.
And one of the things that I'vereally seen in my life, and I
speak to a lot of people thatwork in nightlife, but there is
a way out.
And that's something that Vegas,we really, I know you do as
well, but some of the way thatwe look at how does the strip
translate into the community?

(17:18):
And I'm a walking testimony tosomeone who was at the height
and in the chaos to where now,you know, I'm married, I got six
kids, I'm active in inInspirada, in West Henderson.
I'm active at the church.
I'm active in the businesscommunity and ultimately taking
all the tools that I got on thestrip to take that hospitality
and really integrate it andserve people in the community.

SPEAKER_02 (17:39):
I love you.
In the most like genuine, notromantic way because I barely
know you.
But yeah, you're awesome.
That's incredible.
Father of six?

SPEAKER_00 (17:51):
Yeah, five daughters and then my stepson.
So one of them is going to be asenior.
The youngest is two.
So yesterday was a very busy daybecause we had to move up
ceremonies my stepson was movingup from fifth to sixth grade and
my daughter Penelope is movingfrom pre-k to K so and then my
niece was also graduating goingfrom eighth to ninth grade so
like it's a lot of family stuffnow rather than the Las Vegas
strip yeah in the countlesshours yeah

SPEAKER_02 (18:13):
don't get me started on all of these grade by grade
graduation though oh gosh that'sa whole other episode you guys
are all probably in the thick ofit right now as well this
episode won't publish until alittle later.
So we'll all be able toreminisce and remember what this
time was like.
A little insane.
Nick, tell me what the wordhospitality means to you.

SPEAKER_00 (18:36):
Serving others, 100%.
Like you can coin it however youwant and giving it your best
self and being attentive andreally kind of like, oh, well, I
can serve you and do all this.
But if you serve others, youtruly serve others in whatever
capacity, then you're honoringthem.
And that is hospitality.
I'll even go and when I'mwalking around the casino, I'll
pick up trash.
just because I don't even know.

(18:57):
I don't even work there.
But to me, I love Las Vegas.
I love the city.
I love the economics.
I love the way that people comehere.
When I see somebody strugglingon the side of the road, you
serve them.
If you see them at the church,you serve them.
If you're out and about, it'sthe way that you carry yourself.
But ultimately, if you do thatin your business, then you're
actually truly, I feel, achampion of your community.

(19:18):
And it's a way for you toelevate yourself.
When Vegas, I feel, could be avery transactional city, it's
more being a relationship likewith purpose to serve them.

SPEAKER_02 (19:29):
I literally could not have said it better myself.
That's spot on in my opinion.
Tell me what you love most aboutliving in Las Vegas.
You were, you were previouslyliving in California, right?
Is that the only other placeyou've lived?

SPEAKER_00 (19:41):
No.
Um, I did a few years like I'mtalking about prison.
I did a few years in, uh,Naperville, which is, uh, West
Illinois, um, built out somereal estate out there heading
into the pandemic.
Um, with a buddy of mine, webuilt a luxury apartment
complex.
So I was in, uh, Naperville,Illinois, which is a pretty
amazing place.
I was raised in Bakersfield,Central California.

(20:01):
So like the armpit ofCalifornia.
Got it.
But that's pretty much those arethe three primary places that
I've lived.
But I love Las Vegas formultiple reasons.
It's changed because before Iloved it for the party life, but
I still do love the Las VegasStrip a lot.
Yeah.
And I've even evolved it as aparent that like two weeks ago,

(20:23):
I took the kids down.
We park at MGM or park MGM.
Yep.
And we'll hop on the monorail.
The monorail takes you where?
To the Bellagio.
You got the botanical gardens.
You got the fountain.
So it's kind of a really coolexperience because when you go
down there as a local, you couldpark for three hours for free.
You go there, you go and do likea cool thing.
It's not going on the Stripwhere you get all these
solicitors and all the crazychaos, but it's a way that you

(20:46):
still can enjoy the amenities ofthe Strip.
And ultimately, like the food,we have the best food in the
world.
The best restaurants all comehere.
The best entertainment, the bestshows.
We have sports.
We have concerts.
If you want to be in business,we have the conventions that
come here.
We're like the number oneeconomic driver for convention.
So the strip to me is a veryspecial and unique place that no
other city can offer.
But as a local, I thinkdifferent people like different

(21:09):
vibes of the city.
I especially like West Hendersonbecause it makes me feel as
though it's like an actualcommunity.
They're pouring a lot into thefamilies, like the economics.
So when you did see a verytransient community, I would say
until I'd argue the shooting,um, that timeframe, Vegas was a
very transient.

(21:30):
It's like almost running away tojoin the circus.
Like people came here literallyto join Cirque, to join
Nightlife, to join restaurants.
And then they would say, okay,I'm not going to find love here.
I'm going to move back to myhometown and move somewhere
else.
I do feel like this whole Vegas,which was birthed with Vegas
Strong out of that, there wassomething that changed in the
community.
I would say the hockey team hadsomething to do with that and

(21:50):
being good in the inauguralseason.
I would say a lot of differentevents, even the pandemic, I
think just what with peoplemoving from other communities,
rather it be for taxes or justlike whatever reason, you are
seeing a lot of churches pop up,a lot of community amenities pop
up.
You're seeing a lot ofcommunities being built to
really bring togetherness ratherthan most people driving into

(22:12):
their garage and then shuttingit before they can even talk to
their neighbors.

SPEAKER_02 (22:16):
City of Henderson feels to me like they focus as a
government, focus on communitybig time.
Like they have tons of dogparks.
They're very dog friendly, veryfamily oriented.
Last year, I think it was lastyear or the year before, I can't
recall, they have this waterpark just for dogs.

(22:36):
So yeah, I'm going to call outthe city of Las Vegas right now
and say y'all need to step it upbecause lately it feels like
anytime I take my dog out, forexample, I get harassed or this
or that for throwing the ball tohim.
So yeah, go city of Henderson.
You mentioned the shooting thisis the vegas strong revival

(22:58):
podcast so i gotta ask what doesvegas strong mean to you

SPEAKER_00 (23:02):
i think the definition could change for
every single person because ithink that the the whole vegas
strong or the strong movementhas happened in a lot of
different cities and typicallythere's some catastrophe tied to
it whether it was like the um uhthe hurricane that hit like
houston or new orleans orearthquakes or whatever it is

(23:23):
but i think for vegas vegasstrong became an activator of we
don't have to be separated wecould be together and you saw
people rally the day after theshooting heading to the blood
banks and stuff like that justto donate it was just kind of
like this like I have to bethere too and I think social
media helped that because thatjust allowed people to see that

(23:43):
and say me too beyond that Ithink Vegas Strong is realizing
that the world has changed andreally being a contributor to
change and the evolution ofchange, that the world, that
America, that the cities, thatthe government, presidents,
whatever it is.
But ultimately, it comes down tokind of a self-reflection and

(24:04):
saying, OK, maybe I came fromBakersfield.
What can I take my time, mytalent, my tools to be an active
member of a community so thatall ships rise?
And to me, being that, how can Itake what I learned in my
upbringing?
What can I take that I learnedfrom the strip and actually be a
good human, be a neighbor be agood community just be somebody

(24:27):
good and in that I feel thatmakes us one of the strongest
cities when there's so muchdisruption in all these other
cities you see homelessnessspiking you see crime spiking
you see many of these citiescollapsing economically
businesses are leaving like SanFrancisco Seattle Chicago New
York and it's a huge issue butwhat's crazy when you look at

(24:48):
Vegas we're building we havemore resorts going up we have
teams coming here we have F1 wehave the Super Bowl we have all
these really cool and then thathas this trickle down effect
that now the individuals arewanting to be part of that on
the individual level, right?
Like if I live in Henderson, Ilive in Summerlin, I live in
North Vegas, what could I do outthere?
So the Vegas Strong, I think isjust this wraparound of a

(25:10):
culture that has developed.
Yeah, it was originally with theshooting, but I think now it's
evolved into like, okay, we havethis really powerful city that's
probably gonna have aboutanother million people in the
next like 10 years.
It's

SPEAKER_02 (25:20):
wild.
Tell me about the revival part.
What do you think that littleword revival is all about?
I

SPEAKER_00 (25:25):
think there's two different types of revival.
There's like a spiritualrevival.
Sure.
And I can see a lot of thathappening in younger
generations.
I'm going to call them COVIDkids.
We throw these events even atCentral that bring middle school
and high schoolers out, and wehave about 1,000 kids that show
up.
You're seeing these Biblestudies pop up in all of these
high school campuses.

(25:46):
You're seeing all thesecolleges.
Just in this past weekend out inNewport, there was over like
20,000, 30,000 people go intothe ocean and get baptized.
Mm-hmm.
So there's this spiritualrevival that, again, I think
social media has a lot to dowith this, but it's people
trying to find true meaning inlife.
The pandemic was, I would argue,kind of scary because you had

(26:09):
this mass thing.
You saw like a first aid shipgoing into New York.
You saw people like beingtrapped with dead loved ones in
Italy.
Like you just saw the wholeworld.
But to have a whole economicpowerhouse like the Strip shut
down and be a complete ghosttown, I think just gave people
this like, okay, well, what isthe true like purpose of life
and not just finding it throughdrugs and partying and sex and

(26:31):
all of the seven deadly sins ofVegas.
But it's like, just like, okay,this revival is to me, it's a
spiritual thing.
Now, if you look at Vegas as arevival, I think that with
growth, there's a lot ofbusinesses out there and you
have to have a USP, a uniqueselling position or a profile,
an avatar.
What makes you different thanother people?
And that's the revival is peoplegoing and elevating their brand,

(26:54):
the client experience,experience, the hospitality.
So I think you have to competeor you're going to get devoured.
You're going to get ate up bytechnology, innovation, from AI
to chat GPT to all the differentthings that you're hearing
about.
But ultimately, even realestate's changing.
There's a gigantic class actionsettlement that was like$418
million that changed the waythat buyers are now represented.

(27:18):
And now that's completely goingto disrupt.
So to me, you have to continueto evolve and show your best
self, but that ultimately is therevival internally and like,
okay, how am I going to be abetter human and serve people?
And to me, that's my ownpersonal revival, right?
But I can see that in otherpeople as well.

SPEAKER_02 (27:38):
I love it.
And I fully agree with the Biblestudies for the kids and the
younger generations having aspiritual revival because I've
witnessed that around town aswell.
Crazy.
I think it's incredible.
So you mentioned the USP and Iknow we're going to circle back
to this now We're a little bitall over the place.
Sorry, guys.
I'm not a professionalinterviewer, but I'm doing my

(28:00):
best.

SPEAKER_01 (28:01):
You're doing great.

SPEAKER_02 (28:02):
The five group.
You mentioned, you know, youguys kind of go above and
beyond.
You take that little extra tomake it a unique selling
position.
What kind of tips might you havefor other real estate agents
here in Vegas who really couldstep up their game?
Because this podcast is reallyall about helping other people

(28:23):
in the community.
So I feel like it's it'simportant that we take somebody
like you who's got tons ofhospitality experience and just
share a little bit of thatknowledge so that they can also
step up their game a little bitand give their clients a higher
level of hospitality wheninteracting and buying and
selling homes.

SPEAKER_00 (28:42):
Use the community as a tool to be different and pay
attention.
Those are the two things that Iwould say to take away.
I'll give you two examples.
I have a guy, he came to town topurchase a home but he wasn't
sure what type of town so i waslike all right well where are
you staying at he's like oh i'mstaying down on the strip i'm

(29:02):
like great meet me atstratosphere i took him to the
top of the stratosphere saidhere's the city and how here's
how it lays out what so insteadof just pulling up mls or google
maps i literally took him paidour ticket to go to the top of
the stratosphere and walked himfrom summerland to red rocks
down to the southwest out tohenderson gave him the whole lay
of the land and he was like brothis has to be the the coolest

(29:25):
experience to actually look at acity from up here.
That's one, right?
Using that as a tool.
Number two.

SPEAKER_02 (29:32):
Okay, that's dope.
Well done.
I'm actually impressed withthat.

SPEAKER_00 (29:37):
Yeah, that's awesome.
Number two is pay attention tolife events.
Social media helps us.
I recently had a client, theirdog died.
What did we do?
We took a picture from theirsocial media.
We had it printed.
We got a frame.
We put the name and we sent itto them as a above and beyond.
We already helped them purchasetheir home, but it's loving on
people through through realestate.
So to us, that was somethingthat's going to go above and

(30:00):
beyond.
We, we pay attention to theirlife.
There's some sort of life event.
Now they're expecting a baby.
We have these other couples thatare expecting, right?
We go buy something.
We send them a gift basket.
So like, it isn't just like,Hey, here's some champagne.
Thanks for doing a transaction.
It's genuinely and authenticallyloving people beyond just a
transaction.
What do they do?
What is going on in their life?

(30:21):
Pay attention.
And if you can, and you have themeans do something simple.

SPEAKER_02 (30:25):
Yeah.
you're not just you know handinga brand new family their set of
keys with a little cute keychainyou know like that they don't
need right with your companylogo on it or something right
like they don't want that theydon't care

SPEAKER_00 (30:37):
about it yeah it's like oh here's some sunglasses
because it's getting hot or somesomething okay whatever like how
many people are going to goabove and beyond and say wow i
feel for you i have empathy foryou i'm so sorry that you lost
your pet or something like i'msorry you went through this this
or this or oh congratulationsyou just did that like you're
honoring them and you're eatingthem on whether they are.
And I think that that's thatelevated hospitality, especially

(30:59):
when going to the strip, whenyou come back and we kept the
data of that client, you knowexactly what they ordered for
dinner, what they drank, whattheir type of bottles they
ordered from the club.
So you just say, hey, are wegoing to be drinking this again?
It's paying attention to thedata so that next time they're
like, dang, you're good.

SPEAKER_02 (31:15):
Yeah.
Last season, we did an episodefor nightmare guests.
Therefore, I have to ask becausehospitality truly is a two-way
street.
Every single one of us inbusiness has that one client,
that one guest, that onecustomer who is like really just
not great to work with.
So anybody out there in Vegas,maybe you recently moved here,

(31:38):
maybe you're thinking aboutmoving here.
We've got some great advice onhow to approach real estate
agents.
At least I don't, but Nick does.
What are some tips that youcould give to people who are
interviewing real estate agents?
Generally speaking, how can theyalso ensure that they have a
great experience no matter wherethey go.

SPEAKER_00 (31:58):
To go and work with an individual real estate agent
and they're on their ownjourney, there are some that are
good out there, but ultimately Ithink that the industry is
evolving into the team type ofatmosphere because you can serve
them better.
For example, if somebody, wedecided we're going to work
together, I launch a text threadwith my transaction manager and

(32:22):
with our client care manager.
Through that, every singleupdate that happens we're under
contract we received the earnestmoney deposit we just ordered
the inspection the appraisalcame in like every single check
mark in the pipeline iscommunicated not just in email
and text but also with care andwith videos and it's really
elevating the experience sothere's no uncertainty there's

(32:45):
no anxiety so when interviewingsomeone really just understand
there's like three major thingsin life that can be completely
disruptive one is death one isdivorce and the other is buying
real estate.
Typically you go and you just,you need representation and now
there's going to be a whole lotof noise out there about, oh,
you can go and do it yourself oryou could do this, but there's a

(33:07):
lot of things that could gowrong.
So having someone that iseducated, that is treating you
more than a transaction or anumber and can really serve you
to the level that you deserve tobe served is what you should be
looking for.

SPEAKER_02 (33:19):
I love it.
And as far as any questions thatthey should be asking upon first
approach to a team or anindividual real estate agent.
Any tips there?
I

SPEAKER_00 (33:30):
would even just say how familiar are they into the
neighborhood that they'relooking at?
Like, is there a geo-specificarea?
For me, I focus on WestHenderson and Ensprada.
Do I sell houses all around thevalley?
Yes.
The last like five have been inSummerlin.
But my USP, my avatar is WestHenderson and Ensprada.
I live there.
I work there.
I breathe there.

(33:51):
I have a million of kids.
Like, I know everything abouteverything there.
So I'm going to be able to speakto it a little bit different
from the education to the parks,to the amenities, to all the
economic developments that'scoming.
Then I'd be able to speak tosomething that's going on in
North Las Vegas.
So if someone's relocating froma different city, they probably
want to work with somebodythat's specific to the area that

(34:11):
they're looking at, or at leastask questions that align and you
do the process of elimination.
This is the five things that I'mlooking for.
And you're like, okay, thesecommunities are not going to be
best for you.
It's not steering.
It's just the process ofelimination based off of what
their needs are, what they'relooking for.
And then you could highlight,okay, this is the type of
community.
Can I still help them?
Yeah.
But when doing that type ofinterview, if it's someone

(34:32):
that's looking for Wes Andersonand Sprada, our team, I think
over the past 10 years, we'vedone more than any other brokers
significantly.

SPEAKER_02 (34:42):
Okay.
This question just popped in mybrain.
I didn't even prepare you forthis one.
What was your favorite house tosell?
Do you have one?

SPEAKER_00 (34:49):
I wouldn't say it's necessarily a favorite house.
I think it's more the...
people in the transaction.

SPEAKER_01 (34:56):
Okay.

SPEAKER_00 (34:56):
You know, I think there's just like, there's
different people out there thatyou just work with and you hit
it off with.
And then there's ones that arejust like, I just want to get it
over with and I'll never talk toyou again.
So it's like, there's just somereally cool people that you get
to learn when they move fromother cities.
And I think that there's notjust one, I think just that
process of people that arerelocating and you just see
they're fired up to move here.

(35:17):
Like to me, that's my favorite.

SPEAKER_02 (35:18):
Yeah.
All right.
Well guys, Nick is available.
You can contact him.
Tell us how we can can contactyou?

SPEAKER_00 (35:25):
Probably social media is the easiest.
Just Nick Cope Vegas.
At Nick Cope Vegas.
Instagram, Facebook, LinkedIn,Twitter, X, whatever.
I keep it super simple.
Nick Cope Vegas.
I should change it to Nick CopeWes Anderson.
But Vegas is a lot of people,the majority of people know me
from my first decade of being onthis trip.
So at Nick Cope Vegas.

SPEAKER_02 (35:44):
Awesome.
And what about Hope for theCity?
How can somebody get involvedwith Hope for the City?

SPEAKER_00 (35:50):
They can message me.
They can go to We have tons ofinformation on there from all
the initiatives that arecurrent.
But yeah, we have theopportunity if somebody wants to
come out and serve.
I'd recommend our location offof Russell.
We have about 300 cars that lineup in the morning Wednesday and
on Saturday.
We pop the ropes around 7 a.m.

(36:11):
So somebody would come out from5 to about 8 a.m.
if they want to serve at one ofthose locations.
Or if they're interested inlocking arms and donating, then
you can contact me directly.

SPEAKER_02 (36:20):
How about Central Church?

SPEAKER_00 (36:22):
Come on down.
Saturdays at 5, Sunday 10 and12.

SPEAKER_02 (36:24):
Awesome.
Thank you so much for beinghere.

SPEAKER_00 (36:27):
Absolutely.
Thanks for having me.

SPEAKER_02 (36:28):
And that's a wrap on this episode of the Vegas Strong
Revival podcast.
I hope you found our discussionengaging and even thought
provoking.
A big shout out to all of ouramazing listeners for tuning in
and supporting the show becauseit truly means the world to us.
So thank you.
Let's keep the Vegas Strongspirit alive.
Share this podcast with yourfriends, family, colleagues, and
just anyone who loves Vegas.

(36:49):
If you have ideas, suggestions,or want to be a guest on the
show, simply reach out online orfeel free to text us on our
super cool podcast hotline702-723-2343 and of course don't
forget to subscribe to the showon your favorite podcast
platform so you never miss anepisode let's keep pushing the
boundaries and reviving ourcity's passion for authentic

(37:12):
service together stay strongvegas
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