Eloise Blake and Talbott Anderson share their inspiring journey of building a thriving salon business from the ground up. From the moment they took a leap of faith together, their partnership blossomed into a remarkable entrepreneurial adventure. Discover how their complementary strengths - Talbott's prowess in business management and marketing, paired with Eloise's creative vision and passion for beauty, laid the foundation for their salon suite success.
Step into their carefully curated studio, designed to emanate a serene and inviting ambiance that reflects their commitment to client comfort and confidence. With a focus on fostering lasting relationships, they prioritize client satisfaction above all else, leveraging social media and word-of-mouth marketing to steadily grow their clientele.
As they chart their course for the future, Eloise and Talbott envision continued growth while preserving the intimate and supportive atmosphere that defines their salon. While expansion is on the horizon, they remain dedicated to maintaining a small, family-oriented ethos, prioritizing quality service and personal connections. Their journey serves as a testament to the transformative power of passion, hard work, and unwavering support from those who uplift and inspire.
The VIP Suite is the official podcast of IMAGE Studios, created for independent beauty, health, and wellness professionals who want to grow their businesses and thrive in salon suite life. Hosted by Director of Education, Matthew Landis, each episode shares real success stories, marketing tips, and business strategies from top beauty entrepreneurs and wellness leaders.
This episode is sponsored by GlossGenius, the all-in-one salon software designed to help independent professionals book appointments, accept payments, manage schedules, and build strong beauty brands. Learn more at glossgenius.com.
Don’t forget to follow, rate, and review the show on Apple Podcasts, Spotify, or wherever you listen. Connect with us on Instagram @imagestudios360 and visit imagestudios360.com for more information about IMAGE Studios luxury salon suites. New episodes drop every two week. Subscribe to hear how beauty and wellness professionals like you are building powerful, independent careers.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Matthew Landis (00:00):
Welcome to the VIP suite. The podcast
(00:03):
exclusively designed forindependent beauty, health and
wellness professionals. Broughtto you by image studios the
luxury leader in the Salon Suiteindustry. I'm your host industry
expert and certified businesscoach Matthew Landis. Each
episode will bring youinsightful interviews with solo
entrepreneurs who forge theirown path to greatness. From
(00:23):
sharing inspiring stories oftriumph to practical tips and
strategies for growing yourclient base and building your
brand. This is the place tothrive and take your business to
the next level. Today joining mein the studio is Tabatha
Anderson and Eloise Blake from1113 Salon in Alpharetta,
Georgia. Welcome to the podcast.
Eloise and Talbott (00:44):
Thank you.
Matthew Landis (00:46):
Tell me a little bit more about your business.
Eloise and Talbott (00:48):
Well, we started last year, Valentine's
Day. So we're about to hit oneyear. It's been fantastic. So
we've been here on image. Sowe've grown so much way more
than we ever thought we can kindof we were best friends for the
past couple of years, and kindof decided to just take a big
leap of faith one day, and wemet Adrian and Phil, and they
(01:10):
were absolutely amazing. Andwe've kind of just been in love
with it ever since. And we're sohappy. I don't think we've ever
been happier. Yeah. And how doesthe partnership work? She's the
numbers. I don't know, there'sall the businesses stuff. Yeah.
And I do like all like themarketing, I enjoy the business
side of things. I like handling,you know, all of our payroll and
(01:31):
our inventory and making surethat everything runs smoothly
behind the scenes. And then thisone over here, I don't know how
to take pictures. I don't knowhow to put together reels or do
any of the marketing things. Soreally is perfect that we're
just total opposites in thatway. Because it brings such it's
like two huge strengths that wehave just like put together. And
(01:54):
it just makes it 10 times bettermakes it work very and very
smoothly. And we get alongreally well thankfully, too.
Talbott (02:02):
Because we're so different. I'm colorful, and
she's the neutral girl - blackcat and golden retriever.
Matthew Landis (02:09):
I just it's great. So we have a lot of pros
throughout the country thatshare studios. Do you both work
at the same time? Do youcoordinate schedules? How does
that work?
Eloise and Talbott (02:19):
We typically work at the same time. Yeah, we
were able to make our doubleinto a triple that we have three
chairs and two goals. I will sayat first, when we first started
with only having one goal andhaving both work. And at the
same time, we had to kind ofblock our days a little bit
differently. Like she startedearlier I started a little bit
later, there were times where wewere like, Can I use the like,
(02:41):
you know, but now with thebigger space, it definitely
helps to time and there's justmore room now that there's more
of us with more clients, it justkind of really helps it move a
lot smoother. That's fantastic.
So what made you decide to goindependent and start your own
business, always wanted to doit, it kind of was just like, so
quick. And we just were likelooking at each other. Like, we
(03:03):
just didn't love the environmentwe were in. And then we I saw
that image studios opened up andI was like, Oh, this looks so
nice. So it kind of just wentfor a tour one day, I was just
going for a tour planning to doit like a year. Yeah. And then
we signed the lease. Like thisis just meant to be we just felt
it in our hearts and in oursouls that we were just supposed
(03:24):
to do this. And everything fellinto place so perfectly where it
was like, we'll tell you how todo it. And then again, with us
being having the differentstrength. I think we've always
wanted to do it by ourselves.
But what have taken me a littlebit longer. In fact, it's on my
own with the marketing and samefor our release. So I feel like
now that we kind of both havethose different things to bring
(03:46):
into one. It just made it a loteasier and smoother. And we're
just very blessed and thankful.
And for this new journey that weare on artistic excited to see
what's next. What would you saythat you're most proud of? I
mean, I'm just so proud ofourselves. Like we were able to
grow so much like in six months,we were able to knock down a
wall, hire another stylist hireanother assistant.
(04:09):
I mean, I mean, six months fortwo young stylist, I mean, she's
21 I'm 22 Definitely three, alsolike our clientele has grown
tremendously and like our brandthat I feel like we're very
proud of what we've created. Andlike what we stand for, and what
we believe in like, it's alljust, I'm just proud. I'm just
proud of us and what we'vecreated. Tell me a little bit
(04:32):
more about that when you saidwhat we believe in and what we
stand for. I think both of usjust really want to make women
feel beautiful and want them tocome into a place where they
know they will like leavefeeling more confident and like
more in love with their hair andthemselves and they leave and
the connections that we buildwith our clients are also so
(04:54):
important. We love each one ofour clients so much, and they're
also so supportive of us andwhat we've done. And it's
actually crazy to even see likehow amazing these people that we
spend time with are. Yeah. Andit's crazy that how many people
walk in and are already feel socomfortable. They're like, Oh my
gosh, it's just so much betterthan like a big salon, I feel so
(05:14):
much more comfortable or calm,you know, you can come in here
and you can either talk to usfor multiple hours, or you can
just sit there and kind of haveyour own like, self care game
where you don't really need todo much. And you can just relax.
Like, we're just here forwhatever our clients are here
for. And we just want to makethem happy and feel beautiful.
(05:35):
And I'd say this, I swear everyday, but like, we have the
coolest job, we just get to makepeople feel pretty. And that's
like the most amazing thing tome, I have to say, as I'm
looking at your studio behindyou, I'm really impressed with
how beautiful and curated it is.
It has a very zen like feelingand I'm looking at it on camera.
I'm not even there to Merson,and I feel that from the space
(05:57):
that you created, you havebeautiful wall coverings, you
have a gorgeous window. And ofcourse your retail is looks
beautifully curated and displayjust stocked. That's fantastic.
Tell me a little bit about howthe design of your space plays
into your philosophy. I'm a veryaesthetic person, and I like
(06:18):
everything to be pretty, um,tech person. If it's not pretty,
I'm not gonna buy it. If it'snot aesthetic, I'm not gonna buy
it. If this is better, but thisone looks prettier. I'm probably
gonna buy the prettier one.
So I just wanted it to bepretty. I will say, yeah, have
changed things around a lot.
Like it didn't start out likethis. There's a lot more paint.
(06:39):
Yeah, because that's my favoritecolor. So now let me get rid of
other things. She did. But it'sokay. Because this is it's just
very neutral. When you walk inhere as calm, it's pretty. You
just feel like a breath of freshair. You're just like, wow, I'm
getting my hair done. And thisbeautiful, because our old salon
it was like dark. Yeah. So Ithink we wanted to be more like
(07:00):
I want to be bright and likewhen you like walk in, it's
like, like when people like walkinto a salon and it's big and
it's crowded and it's dark. It'sjust not relaxing anymore. So we
wanted to create a relaxingenvironment and I think we've
done a pretty good job.
Matthew Landis (07:15):
Well I can feel the energy between the two of
you and the space itself. Andthere is does feel like there's
a yin and a yang, and I lovethat even with the design of the
space, you have these calmneutrals, and then adding the
pink added a real pop of colorand energy to it. So it seems
like you balance each other outreally well, thankfully, and
(07:39):
that's so important when you'rethinking about pairing up with
somebody and going into businesswith somebody that can be really
challenging. So do you have dayswhen you snap? How do you handle
those days when you're gettingon each other's nerves?
Eloise and Talbott (07:59):
I think just since we know each other and we
know how each other like we werewe just know how to deal with
each other and most the timeit's just it goes by it goes so
quick like we are alone for likefive seconds and then we're
gonna go like I love you andlove you to work at and then
it's fine because we love eachother we support each other and
at the end of the day we createdsomething great so like why
focus on or spend too much timefighting about it when there's
(08:23):
so much to be thankful for? It'snever anything like crazy
important. Yeah. It was morejust like her getting annoyed at
me or me getting annoyed at herand we just have to like get
over it.
Matthew Landis (08:35):
You understand each other and you give each
other some grace? Yes. And giveeach other lots of grace
sometimes.
Eloise and Talbott (08:42):
Some days more than others. Yeah. For
sure. But you know we love eachother so at the end of the day
is perfect. Yeah, I feel likeyou've already answered this but
what would you say for each ofyou separately would be your
superpower probably just my eyefor like vision what to do for
like reels how do we like like Isaid like making things look
(09:03):
aesthetic and eye catching andnot even just like social media
as just like the brand. Yeah,like just like we've done like
photo shoots in the past in theIPs that she comes up with like
her creative mind is somethingthat I really admire about you
and I wish that I had somecreativity in my brain like
that. I've always been a bigmath girl and I feel like if I
(09:24):
didn't do hair, I would havebeen like a math or science
teacher or something becausethat's like the other thing that
I feel like I would have enjoyedthat I did get to do here and
get to you know, paint people'sheads and like make them pretty.
I also still get to do the otherside of things and I even love
like the formulating and likethe chemistry behind all of
(09:45):
that. I think it's super cool. Idon't know and I my energy I
feel like also is a bigsuperpower of mine because
people enjoy. It was alwayspositive. Yeah, there's no
negativity here.
Eloise (09:57):
So like a Disney princess.
Talbott (09:59):
Thank you. I appreciate that.
Matthew Landis (10:03):
So you are both very young, you haven't been in
the industry that long. How didyou build your clientele and
your business?
Eloise and Talbott (10:10):
Social media and word of mouth. Yeah, a lot
of word of mouth. As far asclients did come with us from
our previous salon, thankfully,again, we took like a huge leap
of faith. It was like somethingthat was so scary and so risky.
But sometimes, like the biggestrisks turned out to be the most
amazing things. And, you know,Sunday's were slower, like,
that's normal. And, you know,especially for being new and
(10:33):
like trying to get our name outthere. But I feel like for what
we've done in one year, likewe've really grown tremendously.
And since with us being soyoung, we both know that we
still have lots of room to grow.
And we also, like have lots moreto learn, and lots more that we
want to do. And we just want tokeep going and keep getting
better. So we just strive everyday to really work on that. And
(10:55):
I mean, we took some we've leftflyers and stores and like put
business cards, places thatbusiness cards, maybe.
Yeah, you just have to putyourself out there really worked
for it. And we're still workingfor like, our salon is the most
(11:16):
important thing to us right now.
Because we don't like again,we're young, we don't have
crazy. One day, we'll have morepriorities and more things on
our plates. But right nowcurrently, like our biggest
thing is our salon. So we'rejust putting all of our time and
energy into it. And it's reallycoming back full circles. Yeah.
So it's we're very happy andlove that you've worked at it
every day.
Matthew Landis (11:39):
What I love is that you're proactive about it,
because we have a lot of prosout there that are building
their businesses, or rebuildingtheir businesses because they've
moved from somewhere else. And Ithink that some people are can
be a little bit passive in theirmarketing.
Eloise and Talbott (11:55):
When you're in a place like this, you don't
have a salon advertising foryou, you don't have the benefits
of a salon, you don't have thathere, you have to market for
yourself, or you're going tofail. Market marketing is so
important. It's so important,especially now with the way the
world is like social media, it'sinsane how much of a part that
all plays, it really rarelymakes such a big difference.
(12:17):
Like if you actually like areputting content out every single
day, like people will see it thewhat they'll see the aesthetic
of the place, how theappointments gonna want to get
their hair done. I love thatyou're hitting the marketing
from all fronts. It's not onething, right? Yeah, I mean, we
do paid ads multiple times aweek to really get our work out
there. We have like our targetmarket all categorized and how
(12:39):
we want our clients and the,like places in Georgia where we
want it to reach to like, Imean, we go the full nine yards
without reaching out toinfluencers to do like free
hair. So obviously they'll makecontent and then post about us
to get their followers see ussometimes you have to make those
little sacrifices because itends up paying off so much. It
(13:01):
does sound like do we need to dofree hair? Not really. But we
want more people we want peopleto see the salon we want. And if
you have time, yeah, yeah, ifyou don't have any clients, it's
good to put that extra time whenyou aren't busy is a good
opportunity to do something. Andthen if you do it that way, too,
(13:22):
you don't have to make the videothey're making the video for you
that from the clientsperspective also, which is nice,
too. It's like a different pointof view. So what advice would
you have for somebody that isbuilding their business, figure
out your personal brand, stickwith it, because if you're just
going to be all over the place,nothing is going to ever be eye
catching. People like to see acertain thing. And if it's just
(13:44):
all over the place, it's not. Sofind your personal brand. market
yourself good. Do hair, do itwhen you don't want to. You got
to make those you know,especially when you're new and
you're building, like sometimesyou have to say yes to
everything. You have to make theclient happy at the end of the
day. It just like continues.
It's like a little it just keepsgoing and going and go. Yeah, it
takes time. But you have to bededicated and you have to be
(14:07):
committed to it. And it will payoff at the end. I firmly believe
that 100% I love that you sayyes. The only thing we don't say
yes to his minutes. Oh, yeah. Wewould mess it up. My brother
won't even get it. Yeah, myboyfriend. He's complaining that
one side is too long. So that's,that's our No, that's the one
(14:28):
the only now but everythingelse.
Matthew Landis (14:32):
Well, and I love you and I have such a great
outlook. And what I love is thatyou look at every client, it's
an opportunity for building yourbusiness, not only building your
business, but every clientyou're thinking about them, and
how to make them happy and maketheir dreams come true. And it
seems like you're really lookingat each and every client in
terms of a long termrelationship.
Eloise and Talbott (14:55):
Yeah, for sure. Like I have clients that
it's like they come after workand they'll bring us like
they'll bring me dinner andwe'll just sit there and eat
dinner together. And then we'lldo our like her hair because
it's like 630 at night. I've hada long day and she's had a long
day. And there's kind of twolike we reach out about our tell
us personal things like, oh mygosh, this happened to me, like,
(15:16):
like I graduated or living onlike, their special moment.
Yeah, you get to like, live withthem. And they're like, the
especially they come get theirhair done before they go do
something exciting. Like I'mgoing on vacation next week,
like you really get to be notonly this person, hairstylist,
but hopefully like a friend andsomeone that they can talk to
and feel comfortable around. Welove our clients. Like we're so
(15:37):
thankful for them even like I'mmaking thankful for the clients
I haven't even met yet. Likeit's it's all just like insane,
that we get to just like, talkto people and make people feel
beautiful, and be an ear tolike, listen to or not listen to
if you don't feel like talkinglike our clients at the end of
the day are the most importantpeople to us. And we just love
(15:57):
them with all of our hearts.
This is a long term relationshipwith 100%. Let me ask you, what
does success mean to you? I justwanted to come into work. I
mean, and be happy and love,like going home and just being
like, wow, like I loved everysingle person that I talked to
today. No complaints. I mean,obviously, there's days where
you're off and you know, not asnormal as maybe. But I think at
(16:21):
the end of the day, Success tome is not about the money. It's
not about any of that it's moreabout my happiness, and that I
love what I do. And the peoplethat are waking up and being
excited to go to work. Yeah,that is to say that means we
made it in my opinion, you know,like we as even one day we'd
like to call this to get bigger.
(16:44):
And that's our dream. And whatour clients and like, the
sweetest messages like sometimeswe'll Texas after, it'll be
like, I just had like the worstday you made me feel like so
amazing. Like my mom died. Andyou're just like, I love you.
It's very rewarding. Yeah, Ijust feel like sores are our
clients, but also to like,again, like I said, we want to
(17:06):
get bigger. So we'll have morestylists and other like, we also
want our success is them comingin here, and also liking where
they're working and feelingcomfortable in their environment
that they go into every singleday. And like we have an
assistant we're training her andthat's very successful to me.
Yeah.
Are you Mother, I'm trying totrain her to be better than me.
(17:27):
Yeah, we want her to be betterthan both of us. I want every
stylist in a stage walk in thereto eventually be better than me.
And she has the best work ethic.
We're so thankful and blessedthat we have her and we can't
wait to see her grow. But Ithink that is our like what
success is for us for sure. Ithink this is a really good
question for a lot of our prosthat are listening to this
podcast, how does working withan assistant help you and how
(17:49):
does that work for you? So whatEloise and I came from is we
both were assistants of theowner had her own salon, he kind
of already had an idea of whatassistant life was like and I
feel like most hair stylists do,because that's kind of where you
begin. But we learned so muchand we're thankful for that
experience. No 100% I thinkcoming into our own thing, we
(18:12):
wanted to do things a tiny bitdifferently with our assistant I
will say like especially withthe there being three of us like
us being busy all day, thingsget behind like her with the
extra set of hands really helpseverything kind of stay moving
and stay like clean and then shealso we've been getting her to
like she's in hair school. Sowe've been getting her to help
(18:34):
us blow dry or simple shampoo usand blow us out for extra
practice and certain things likethat. So it definitely is a
little especially because it's asmaller space, something that
you have to get used to and ittakes some getting used to. But
at the end of the day like itwas probably the best decision
we made was to hire an assistantfor sure is like our other like
(18:54):
she's like our brain like she'slike she's in our heads and she
knows exactly what we're aboutto do next to have a poker but
then we also always check on herbecause we know the assistant
life so we're like, are yougood? Like do you need anything?
Like are we work like are youworking too much do you need a
day like do you want to workmore like we're always checking
(19:14):
in with her and telling her howmuch you appreciate her because
the assistant life I feel likesometimes sometimes you feel
underappreciated when you reallyare such an important role. So
we just try and tell her every Ithink I tell them I have I told
you today how much I appreciateyou. She's like no you haven't
but I love you and I love youtoo. That gratitude goes a long
way. Really that's 100% We camefrom a place where you never
(19:37):
heard it Yeah, so I definitelyknow like I'm sure like are they
probably appreciated us theyjust didn't say the words but
like for me words are soimportant. So I say them to
Sophie I swear like a milliontimes money is important, but
thank you is equally more than100%
Matthew Landis (19:55):
I worked with an assistant for probably 20 years
because what I realized early onin my career is that in order
for me to make other peoplehappy, I have to be happy.
Having that extra set of handsto do some of the things that I
maybe don't want to do, or tobalance out some of the harder
things like shampooing and blowdrying, really make a big
(20:18):
difference. It was worth theinvestment to me. So let me ask
you a practical question. How doyou pay her? Hourly?
Eloise and Talbott (20:28):
Yeah, we do care hourly. And we also she
gets tips. And we definitelygive her lots of like little
treats for thank yous and likelittle goodies and gifts. And
you know, again, we are new. Sowe don't like it's not like
we're big. And we weren't superbummed when she first started.
So it definitely was somethingthat we had to like really agree
on. Because those extra fundslike, do we need that extra
(20:53):
help? So it's worth it, but atthe same time, like do, can we
just make it work by ourselves,we definitely have to come to
that decision. And also, we didend up giving her a raise,
because she's just too hard of aworker, and she's too amazing. I
think it was important. And shereally does work so hard for us.
And we're so blessed that wehave her we also just constantly
are like gifting her things toshow our appreciation. Because
(21:14):
again, like we don't, we'restill new or so growing. We're
trying to like be frugal,sometimes with money because
we're trying to save up forthings and we go to Vegas every
year for a hair convention forour girls, like we'll pay for
like the hotel and like dinnersand we'll even do that in
Georgia and like education,things we'll pay for when we can
we try and go the extra milesince we I wish we could pair
(21:36):
like a million dollars. Youknow, but unfortunately we can't
right now one day, we're just sothankful for her. But yeah,
that's kind of what we do forSophie, that's incredible,
because I think a lot of peoplewant an assistant are thinking
about an assistant and wonderingif they can afford it. Yeah. And
I think you know, it helps thatthere's two of you.
Matthew Landis (21:56):
For me, I also I double booked, I didn't like
stopping or slowing down ortaking a rest. So it helped to
have that extra help. Yeah, butI think having an assistant can
also be built into the price ofthe service.
Eloise and Talbott (22:10):
Yeah, it probably could be we haven't
thought about that way. But whydon't you percent that would
make sense.
Matthew Landis (22:14):
So a lot of times for me whenever I had
something that I wanted to do,and it was gonna cost a little
money, I thought, Well, I'm notactually the one paying for it.
I'm gonna pass this cost alongto the client. And most of the
time, they were happy to pay forit. I even had one client say,
Oh, thank you so much for havingyour assistant, shampoo my hair.
(22:34):
And I thought what she said, Iknow you don't love it, and she
does such a good job. Okay,well, this is definitely worth
it.
Eloise and Talbott (22:43):
Yeah, 100%.
And I also will say, if you'relike worried about like, if
other people are worried abouthiring an assistant also, like,
most of the time, you can findsomeone who's in school, they're
wanting to learn, they're eagerto learn, you know, they get to
come in, and it's a job at theend of the day, but also it's
more education for them. Soreally, they're learning and
(23:03):
getting paid at the same time.
And Sophie was like, so coolwith us in the beginning about
that, because we were like, wewish we could give you more
like, and don't get me wrong,it's not like low I don't even
think $5. She was like, I'm justthankful to be like learning
from you guys. Like all takewhatever, like, I want to be in
(23:24):
the industry. I want to get myhands in here, I want to learn
from you. And I feel like thatalso makes a big difference.
Like she more wants to be behindthe chair and grow her brand and
grow her business like herparents diet like you know, so I
think at the end of the day,she's more thankful for what we
provide to her with our clients.
And she can ask us questions andlike, we'll answer them to the
(23:44):
best of our abilities and it's ajob but it's also like her
learning every day. And youknow, getting your foot in the
door is everything. When you'rein school or when you're
starting out. You're like how doI want to work at the best
salons and whenever the bestpeople I want to have the best
clients. How do I start? Orwhelming? Yeah, cuz especially
where we are. There's so manysalons.
Matthew Landis (24:07):
What other parts of your life bring you joy and
happiness?
Eloise and Talbott (24:11):
Good question. Definitely my family.
I think our moms bring us somuch joy and happiness. Let's
just say probably my mom becausemy life is my work. Like I don't
do anything. Like I don't likehim. All my friends are here.
Yeah. So yeah, definitely. Momsbring us so much happiness and
like love and they're ourbiggest supporters and family
(24:33):
friends. But I would say alsothe same like I'm pretty much
here. And you know, it's ourfirst year it was hard to work
hard. Now you have to work hardlike one day like I'm gonna have
kids and like that will be whatbrings me even more happiness
right now. Lee I would sayfamily friends and then work is
just like fun. And I love it. Itmakes me happy when I'm not
(24:54):
working on board. So I tend tojust always work one day it
won't be like that, though.
Again. We're young we're workinghard. Now. So good when we first
open to work the hardest and thebeginning, because we want to be
available for everyone we wantto build. And so that's kind of
where our heads right now, whatdo you agree to with that, but
we're happy about it.
Matthew Landis (25:12):
I love that you have that passion and energy and
excitement. It shows how muchyou love what you do. You love
your business, you're thinkingabout it all the time you
incorporate the things that youlove into what you do and how
you earn a living. And I thinkthat's fantastic. My last
question was actually what isthe future look like for you?
But I feel like maybe you'vealready answered that. But maybe
(25:33):
you can elaborate a little bitmore
Eloise and Talbott (25:35):
Well, you just want to keep getting
bigger. And if you just growingthe brand, get our name out
there, just not too big. Yeah,I'm not a big fan of big, like
not not it for me, I'm stillwant to keep it small family
like family oriented, like, allvery close to each other, all
support each other. We don'tknow when that's gonna be a
(25:57):
thing. We're kind of just takingit day by day, because we know
no matter what, likeeverything's gonna work out the
way that it's supposed to. Andwe both firmly just have like
lots and lots of faith that youknow that it's gonna be good. So
that is the goal for one daywhen I don't know but whenever.
Matthew Landis (26:14):
I love that, and I love that you said keep it
small, because I will tell you,I used to own a salon with about
70 employees can't even imaginewe came for a big spa, there
were four locations and we wereall hopping everywhere. And it's
just hectic.
Eloise and Talbott (26:27):
More people more problems. And I'm not a big
fan of problem where we justwant to keep it littler still,
like have room to grow one dayand you know, who knows where
things are gonna go. Butdefinitely keep it a little
smaller for a while for sure. Abig small salon. Yeah.
Matthew Landis (26:48):
Well, I'll tell you about when I got smaller and
I opened a studio and I I mademore money, a lot more money.
And I had a lot less stress. Iwas just happier. Yeah, exactly.
So I am so happy for the two ofyou. I just want to thank you so
much for spending time with meand being a part of this
podcast.
Eloise and Talbott (27:10):
thank you so much for having me really
enjoyed it. Yes, so much. Thankyou.
Matthew Landis (27:16):
Thank you so much for joining me for this
episode of The VIP suite. I'mMatthew Landis and I hope you
found the insights andinspiration share today truly
valuable for your journey as asolo entrepreneur, and
independent beauty, health orwellness professionals. Don't
forget to follow us on Instagramat image Studios 360 And if you
enjoyed this episode, don'tforget to subscribe to the VIP
(27:37):
suite on your favorite podcastplatform so you never miss an
opportunity to connect with ourvibrant community and to
discover more incredible storiesand strategies. We love hearing
from our listeners. So if youhave any questions, topic
suggestions or want to shareyour own success story, feel
free to reach out to me atMatthew at image studios three
sixty.com Remember dearlistener, you are the heartbeat
(27:58):
of the beauty, health andwellness industry. Your
dedication and passion make theworld a better place one client
at a time keep shining, keepgrowing and keep making a
positive impact. We'll be backwith more engaging conversations
and valuable content in our nextepisode. Until then take care
stay inspired and continue tocreate your own VIP suite. For
more information about becominga part of the image studios
(28:20):
luxury Salon Suite community,visit our website at image
studios three sixty.com
Welcome to the VIP suite. The podcast
(00:03):
exclusively designed forindependent beauty, health and
wellness professionals. Broughtto you by image studios the
luxury leader in the Salon Suiteindustry. I'm your host industry
expert and certified businesscoach Matthew Landis. Each
episode will bring youinsightful interviews with solo
entrepreneurs who forge theirown path to greatness. From
(00:23):
sharing inspiring stories oftriumph to practical tips and
strategies for growing yourclient base and building your
brand. This is the place tothrive and take your business to
the next level. Today joining mein the studio is Tabatha
Anderson and Eloise Blake from1113 Salon in Alpharetta,
Georgia. Welcome to the podcast.
Eloise and Talbott (00:44):
Thank you.
Matthew Landis (00:46):
Tell me a little bit more about your business.
Eloise and Talbott (00:48):
Well, we started last year, Valentine's
Day. So we're about to hit oneyear. It's been fantastic. So
we've been here on image. Sowe've grown so much way more
than we ever thought we can kindof we were best friends for the
past couple of years, and kindof decided to just take a big
leap of faith one day, and wemet Adrian and Phil, and they
(01:10):
were absolutely amazing. Andwe've kind of just been in love
with it ever since. And we're sohappy. I don't think we've ever
been happier. Yeah. And how doesthe partnership work? She's the
numbers. I don't know, there'sall the businesses stuff. Yeah.
And I do like all like themarketing, I enjoy the business
side of things. I like handling,you know, all of our payroll and
(01:31):
our inventory and making surethat everything runs smoothly
behind the scenes. And then thisone over here, I don't know how
to take pictures. I don't knowhow to put together reels or do
any of the marketing things. Soreally is perfect that we're
just total opposites in thatway. Because it brings such it's
like two huge strengths that wehave just like put together. And
(01:54):
it just makes it 10 times bettermakes it work very and very
smoothly. And we get alongreally well thankfully, too.
Talbott (02:02):
Because we're so different. I'm colorful, and
she's the neutral girl - blackcat and golden retriever.
Matthew Landis (02:09):
I just it's great. So we have a lot of pros
throughout the country thatshare studios. Do you both work
at the same time? Do youcoordinate schedules? How does
that work?
Eloise and Talbott (02:19):
We typically work at the same time. Yeah, we
were able to make our doubleinto a triple that we have three
chairs and two goals. I will sayat first, when we first started
with only having one goal andhaving both work. And at the
same time, we had to kind ofblock our days a little bit
differently. Like she startedearlier I started a little bit
later, there were times where wewere like, Can I use the like,
(02:41):
you know, but now with thebigger space, it definitely
helps to time and there's justmore room now that there's more
of us with more clients, it justkind of really helps it move a
lot smoother. That's fantastic.
So what made you decide to goindependent and start your own
business, always wanted to doit, it kind of was just like, so
quick. And we just were likelooking at each other. Like, we
(03:03):
just didn't love the environmentwe were in. And then we I saw
that image studios opened up andI was like, Oh, this looks so
nice. So it kind of just wentfor a tour one day, I was just
going for a tour planning to doit like a year. Yeah. And then
we signed the lease. Like thisis just meant to be we just felt
it in our hearts and in oursouls that we were just supposed
(03:24):
to do this. And everything fellinto place so perfectly where it
was like, we'll tell you how todo it. And then again, with us
being having the differentstrength. I think we've always
wanted to do it by ourselves.
But what have taken me a littlebit longer. In fact, it's on my
own with the marketing and samefor our release. So I feel like
now that we kind of both havethose different things to bring
(03:46):
into one. It just made it a loteasier and smoother. And we're
just very blessed and thankful.
And for this new journey that weare on artistic excited to see
what's next. What would you saythat you're most proud of? I
mean, I'm just so proud ofourselves. Like we were able to
grow so much like in six months,we were able to knock down a
wall, hire another stylist hireanother assistant.
(04:09):
I mean, I mean, six months fortwo young stylist, I mean, she's
21 I'm 22 Definitely three, alsolike our clientele has grown
tremendously and like our brandthat I feel like we're very
proud of what we've created. Andlike what we stand for, and what
we believe in like, it's alljust, I'm just proud. I'm just
proud of us and what we'vecreated. Tell me a little bit
(04:32):
more about that when you saidwhat we believe in and what we
stand for. I think both of usjust really want to make women
feel beautiful and want them tocome into a place where they
know they will like leavefeeling more confident and like
more in love with their hair andthemselves and they leave and
the connections that we buildwith our clients are also so
(04:54):
important. We love each one ofour clients so much, and they're
also so supportive of us andwhat we've done. And it's
actually crazy to even see likehow amazing these people that we
spend time with are. Yeah. Andit's crazy that how many people
walk in and are already feel socomfortable. They're like, Oh my
gosh, it's just so much betterthan like a big salon, I feel so
(05:14):
much more comfortable or calm,you know, you can come in here
and you can either talk to usfor multiple hours, or you can
just sit there and kind of haveyour own like, self care game
where you don't really need todo much. And you can just relax.
Like, we're just here forwhatever our clients are here
for. And we just want to makethem happy and feel beautiful.
(05:35):
And I'd say this, I swear everyday, but like, we have the
coolest job, we just get to makepeople feel pretty. And that's
like the most amazing thing tome, I have to say, as I'm
looking at your studio behindyou, I'm really impressed with
how beautiful and curated it is.
It has a very zen like feelingand I'm looking at it on camera.
I'm not even there to Merson,and I feel that from the space
(05:57):
that you created, you havebeautiful wall coverings, you
have a gorgeous window. And ofcourse your retail is looks
beautifully curated and displayjust stocked. That's fantastic.
Tell me a little bit about howthe design of your space plays
into your philosophy. I'm a veryaesthetic person, and I like
(06:18):
everything to be pretty, um,tech person. If it's not pretty,
I'm not gonna buy it. If it'snot aesthetic, I'm not gonna buy
it. If this is better, but thisone looks prettier. I'm probably
gonna buy the prettier one.
So I just wanted it to bepretty. I will say, yeah, have
changed things around a lot.
Like it didn't start out likethis. There's a lot more paint.
(06:39):
Yeah, because that's my favoritecolor. So now let me get rid of
other things. She did. But it'sokay. Because this is it's just
very neutral. When you walk inhere as calm, it's pretty. You
just feel like a breath of freshair. You're just like, wow, I'm
getting my hair done. And thisbeautiful, because our old salon
it was like dark. Yeah. So Ithink we wanted to be more like
(07:00):
I want to be bright and likewhen you like walk in, it's
like, like when people like walkinto a salon and it's big and
it's crowded and it's dark. It'sjust not relaxing anymore. So we
wanted to create a relaxingenvironment and I think we've
done a pretty good job.
Matthew Landis (07:15):
Well I can feel the energy between the two of
you and the space itself. Andthere is does feel like there's
a yin and a yang, and I lovethat even with the design of the
space, you have these calmneutrals, and then adding the
pink added a real pop of colorand energy to it. So it seems
like you balance each other outreally well, thankfully, and
(07:39):
that's so important when you'rethinking about pairing up with
somebody and going into businesswith somebody that can be really
challenging. So do you have dayswhen you snap? How do you handle
those days when you're gettingon each other's nerves?
Eloise and Talbott (07:59):
I think just since we know each other and we
know how each other like we werewe just know how to deal with
each other and most the timeit's just it goes by it goes so
quick like we are alone for likefive seconds and then we're
gonna go like I love you andlove you to work at and then
it's fine because we love eachother we support each other and
at the end of the day we createdsomething great so like why
focus on or spend too much timefighting about it when there's
(08:23):
so much to be thankful for? It'snever anything like crazy
important. Yeah. It was morejust like her getting annoyed at
me or me getting annoyed at herand we just have to like get
over it.
Matthew Landis (08:35):
You understand each other and you give each
other some grace? Yes. And giveeach other lots of grace
sometimes.
Eloise and Talbott (08:42):
Some days more than others. Yeah. For
sure. But you know we love eachother so at the end of the day
is perfect. Yeah, I feel likeyou've already answered this but
what would you say for each ofyou separately would be your
superpower probably just my eyefor like vision what to do for
like reels how do we like like Isaid like making things look
(09:03):
aesthetic and eye catching andnot even just like social media
as just like the brand. Yeah,like just like we've done like
photo shoots in the past in theIPs that she comes up with like
her creative mind is somethingthat I really admire about you
and I wish that I had somecreativity in my brain like
that. I've always been a bigmath girl and I feel like if I
(09:24):
didn't do hair, I would havebeen like a math or science
teacher or something becausethat's like the other thing that
I feel like I would have enjoyedthat I did get to do here and
get to you know, paint people'sheads and like make them pretty.
I also still get to do the otherside of things and I even love
like the formulating and likethe chemistry behind all of
(09:45):
that. I think it's super cool. Idon't know and I my energy I
feel like also is a bigsuperpower of mine because
people enjoy. It was alwayspositive. Yeah, there's no
negativity here.
Eloise (09:57):
So like a Disney princess.
Talbott (09:59):
Thank you. I appreciate that.
Matthew Landis (10:03):
So you are both very young, you haven't been in
the industry that long. How didyou build your clientele and
your business?
Eloise and Talbott (10:10):
Social media and word of mouth. Yeah, a lot
of word of mouth. As far asclients did come with us from
our previous salon, thankfully,again, we took like a huge leap
of faith. It was like somethingthat was so scary and so risky.
But sometimes, like the biggestrisks turned out to be the most
amazing things. And, you know,Sunday's were slower, like,
that's normal. And, you know,especially for being new and
(10:33):
like trying to get our name outthere. But I feel like for what
we've done in one year, likewe've really grown tremendously.
And since with us being soyoung, we both know that we
still have lots of room to grow.
And we also, like have lots moreto learn, and lots more that we
want to do. And we just want tokeep going and keep getting
better. So we just strive everyday to really work on that. And
(10:55):
I mean, we took some we've leftflyers and stores and like put
business cards, places thatbusiness cards, maybe.
Yeah, you just have to putyourself out there really worked
for it. And we're still workingfor like, our salon is the most
(11:16):
important thing to us right now.
Because we don't like again,we're young, we don't have
crazy. One day, we'll have morepriorities and more things on
our plates. But right nowcurrently, like our biggest
thing is our salon. So we'rejust putting all of our time and
energy into it. And it's reallycoming back full circles. Yeah.
So it's we're very happy andlove that you've worked at it
every day.
Matthew Landis (11:39):
What I love is that you're proactive about it,
because we have a lot of prosout there that are building
their businesses, or rebuildingtheir businesses because they've
moved from somewhere else. And Ithink that some people are can
be a little bit passive in theirmarketing.
Eloise and Talbott (11:55):
When you're in a place like this, you don't
have a salon advertising foryou, you don't have the benefits
of a salon, you don't have thathere, you have to market for
yourself, or you're going tofail. Market marketing is so
important. It's so important,especially now with the way the
world is like social media, it'sinsane how much of a part that
all plays, it really rarelymakes such a big difference.
(12:17):
Like if you actually like areputting content out every single
day, like people will see it thewhat they'll see the aesthetic
of the place, how theappointments gonna want to get
their hair done. I love thatyou're hitting the marketing
from all fronts. It's not onething, right? Yeah, I mean, we
do paid ads multiple times aweek to really get our work out
there. We have like our targetmarket all categorized and how
(12:39):
we want our clients and the,like places in Georgia where we
want it to reach to like, Imean, we go the full nine yards
without reaching out toinfluencers to do like free
hair. So obviously they'll makecontent and then post about us
to get their followers see ussometimes you have to make those
little sacrifices because itends up paying off so much. It
(13:01):
does sound like do we need to dofree hair? Not really. But we
want more people we want peopleto see the salon we want. And if
you have time, yeah, yeah, ifyou don't have any clients, it's
good to put that extra time whenyou aren't busy is a good
opportunity to do something. Andthen if you do it that way, too,
(13:22):
you don't have to make the videothey're making the video for you
that from the clientsperspective also, which is nice,
too. It's like a different pointof view. So what advice would
you have for somebody that isbuilding their business, figure
out your personal brand, stickwith it, because if you're just
going to be all over the place,nothing is going to ever be eye
catching. People like to see acertain thing. And if it's just
(13:44):
all over the place, it's not. Sofind your personal brand. market
yourself good. Do hair, do itwhen you don't want to. You got
to make those you know,especially when you're new and
you're building, like sometimesyou have to say yes to
everything. You have to make theclient happy at the end of the
day. It just like continues.
It's like a little it just keepsgoing and going and go. Yeah, it
takes time. But you have to bededicated and you have to be
(14:07):
committed to it. And it will payoff at the end. I firmly believe
that 100% I love that you sayyes. The only thing we don't say
yes to his minutes. Oh, yeah. Wewould mess it up. My brother
won't even get it. Yeah, myboyfriend. He's complaining that
one side is too long. So that's,that's our No, that's the one
(14:28):
the only now but everythingelse.
Matthew Landis (14:32):
Well, and I love you and I have such a great
outlook. And what I love is thatyou look at every client, it's
an opportunity for building yourbusiness, not only building your
business, but every clientyou're thinking about them, and
how to make them happy and maketheir dreams come true. And it
seems like you're really lookingat each and every client in
terms of a long termrelationship.
Eloise and Talbott (14:55):
Yeah, for sure. Like I have clients that
it's like they come after workand they'll bring us like
they'll bring me dinner andwe'll just sit there and eat
dinner together. And then we'lldo our like her hair because
it's like 630 at night. I've hada long day and she's had a long
day. And there's kind of twolike we reach out about our tell
us personal things like, oh mygosh, this happened to me, like,
(15:16):
like I graduated or living onlike, their special moment.
Yeah, you get to like, live withthem. And they're like, the
especially they come get theirhair done before they go do
something exciting. Like I'mgoing on vacation next week,
like you really get to be notonly this person, hairstylist,
but hopefully like a friend andsomeone that they can talk to
and feel comfortable around. Welove our clients. Like we're so
(15:37):
thankful for them even like I'mmaking thankful for the clients
I haven't even met yet. Likeit's it's all just like insane,
that we get to just like, talkto people and make people feel
beautiful, and be an ear tolike, listen to or not listen to
if you don't feel like talkinglike our clients at the end of
the day are the most importantpeople to us. And we just love
(15:57):
them with all of our hearts.
This is a long term relationshipwith 100%. Let me ask you, what
does success mean to you? I justwanted to come into work. I
mean, and be happy and love,like going home and just being
like, wow, like I loved everysingle person that I talked to
today. No complaints. I mean,obviously, there's days where
you're off and you know, not asnormal as maybe. But I think at
(16:21):
the end of the day, Success tome is not about the money. It's
not about any of that it's moreabout my happiness, and that I
love what I do. And the peoplethat are waking up and being
excited to go to work. Yeah,that is to say that means we
made it in my opinion, you know,like we as even one day we'd
like to call this to get bigger.
(16:44):
And that's our dream. And whatour clients and like, the
sweetest messages like sometimeswe'll Texas after, it'll be
like, I just had like the worstday you made me feel like so
amazing. Like my mom died. Andyou're just like, I love you.
It's very rewarding. Yeah, Ijust feel like sores are our
clients, but also to like,again, like I said, we want to
(17:06):
get bigger. So we'll have morestylists and other like, we also
want our success is them comingin here, and also liking where
they're working and feelingcomfortable in their environment
that they go into every singleday. And like we have an
assistant we're training her andthat's very successful to me.
Yeah.
Are you Mother, I'm trying totrain her to be better than me.
(17:27):
Yeah, we want her to be betterthan both of us. I want every
stylist in a stage walk in thereto eventually be better than me.
And she has the best work ethic.
We're so thankful and blessedthat we have her and we can't
wait to see her grow. But Ithink that is our like what
success is for us for sure. Ithink this is a really good
question for a lot of our prosthat are listening to this
podcast, how does working withan assistant help you and how
(17:49):
does that work for you? So whatEloise and I came from is we
both were assistants of theowner had her own salon, he kind
of already had an idea of whatassistant life was like and I
feel like most hair stylists do,because that's kind of where you
begin. But we learned so muchand we're thankful for that
experience. No 100% I thinkcoming into our own thing, we
(18:12):
wanted to do things a tiny bitdifferently with our assistant I
will say like especially withthe there being three of us like
us being busy all day, thingsget behind like her with the
extra set of hands really helpseverything kind of stay moving
and stay like clean and then shealso we've been getting her to
like she's in hair school. Sowe've been getting her to help
(18:34):
us blow dry or simple shampoo usand blow us out for extra
practice and certain things likethat. So it definitely is a
little especially because it's asmaller space, something that
you have to get used to and ittakes some getting used to. But
at the end of the day like itwas probably the best decision
we made was to hire an assistantfor sure is like our other like
(18:54):
she's like our brain like she'slike she's in our heads and she
knows exactly what we're aboutto do next to have a poker but
then we also always check on herbecause we know the assistant
life so we're like, are yougood? Like do you need anything?
Like are we work like are youworking too much do you need a
day like do you want to workmore like we're always checking
(19:14):
in with her and telling her howmuch you appreciate her because
the assistant life I feel likesometimes sometimes you feel
underappreciated when you reallyare such an important role. So
we just try and tell her every Ithink I tell them I have I told
you today how much I appreciateyou. She's like no you haven't
but I love you and I love youtoo. That gratitude goes a long
way. Really that's 100% We camefrom a place where you never
(19:37):
heard it Yeah, so I definitelyknow like I'm sure like are they
probably appreciated us theyjust didn't say the words but
like for me words are soimportant. So I say them to
Sophie I swear like a milliontimes money is important, but
thank you is equally more than100%
Matthew Landis (19:55):
I worked with an assistant for probably 20 years
because what I realized early onin my career is that in order
for me to make other peoplehappy, I have to be happy.
Having that extra set of handsto do some of the things that I
maybe don't want to do, or tobalance out some of the harder
things like shampooing and blowdrying, really make a big
(20:18):
difference. It was worth theinvestment to me. So let me ask
you a practical question. How doyou pay her? Hourly?
Eloise and Talbott (20:28):
Yeah, we do care hourly. And we also she
gets tips. And we definitelygive her lots of like little
treats for thank yous and likelittle goodies and gifts. And
you know, again, we are new. Sowe don't like it's not like
we're big. And we weren't superbummed when she first started.
So it definitely was somethingthat we had to like really agree
on. Because those extra fundslike, do we need that extra
(20:53):
help? So it's worth it, but atthe same time, like do, can we
just make it work by ourselves,we definitely have to come to
that decision. And also, we didend up giving her a raise,
because she's just too hard of aworker, and she's too amazing. I
think it was important. And shereally does work so hard for us.
And we're so blessed that wehave her we also just constantly
are like gifting her things toshow our appreciation. Because
(21:14):
again, like we don't, we'restill new or so growing. We're
trying to like be frugal,sometimes with money because
we're trying to save up forthings and we go to Vegas every
year for a hair convention forour girls, like we'll pay for
like the hotel and like dinnersand we'll even do that in
Georgia and like education,things we'll pay for when we can
we try and go the extra milesince we I wish we could pair
(21:36):
like a million dollars. Youknow, but unfortunately we can't
right now one day, we're just sothankful for her. But yeah,
that's kind of what we do forSophie, that's incredible,
because I think a lot of peoplewant an assistant are thinking
about an assistant and wonderingif they can afford it. Yeah. And
I think you know, it helps thatthere's two of you.
Matthew Landis (21:56):
For me, I also I double booked, I didn't like
stopping or slowing down ortaking a rest. So it helped to
have that extra help. Yeah, butI think having an assistant can
also be built into the price ofthe service.
Eloise and Talbott (22:10):
Yeah, it probably could be we haven't
thought about that way. But whydon't you percent that would
make sense.
Matthew Landis (22:14):
So a lot of times for me whenever I had
something that I wanted to do,and it was gonna cost a little
money, I thought, Well, I'm notactually the one paying for it.
I'm gonna pass this cost alongto the client. And most of the
time, they were happy to pay forit. I even had one client say,
Oh, thank you so much for havingyour assistant, shampoo my hair.
(22:34):
And I thought what she said, Iknow you don't love it, and she
does such a good job. Okay,well, this is definitely worth
it.
Eloise and Talbott (22:43):
Yeah, 100%.
And I also will say, if you'relike worried about like, if
other people are worried abouthiring an assistant also, like,
most of the time, you can findsomeone who's in school, they're
wanting to learn, they're eagerto learn, you know, they get to
come in, and it's a job at theend of the day, but also it's
more education for them. Soreally, they're learning and
(23:03):
getting paid at the same time.
And Sophie was like, so coolwith us in the beginning about
that, because we were like, wewish we could give you more
like, and don't get me wrong,it's not like low I don't even
think $5. She was like, I'm justthankful to be like learning
from you guys. Like all takewhatever, like, I want to be in
(23:24):
the industry. I want to get myhands in here, I want to learn
from you. And I feel like thatalso makes a big difference.
Like she more wants to be behindthe chair and grow her brand and
grow her business like herparents diet like you know, so I
think at the end of the day,she's more thankful for what we
provide to her with our clients.
And she can ask us questions andlike, we'll answer them to the
(23:44):
best of our abilities and it's ajob but it's also like her
learning every day. And youknow, getting your foot in the
door is everything. When you'rein school or when you're
starting out. You're like how doI want to work at the best
salons and whenever the bestpeople I want to have the best
clients. How do I start? Orwhelming? Yeah, cuz especially
where we are. There's so manysalons.
Matthew Landis (24:07):
What other parts of your life bring you joy and
happiness?
Eloise and Talbott (24:11):
Good question. Definitely my family.
I think our moms bring us somuch joy and happiness. Let's
just say probably my mom becausemy life is my work. Like I don't
do anything. Like I don't likehim. All my friends are here.
Yeah. So yeah, definitely. Momsbring us so much happiness and
like love and they're ourbiggest supporters and family
(24:33):
friends. But I would say alsothe same like I'm pretty much
here. And you know, it's ourfirst year it was hard to work
hard. Now you have to work hardlike one day like I'm gonna have
kids and like that will be whatbrings me even more happiness
right now. Lee I would sayfamily friends and then work is
just like fun. And I love it. Itmakes me happy when I'm not
(24:54):
working on board. So I tend tojust always work one day it
won't be like that, though.
Again. We're young we're workinghard. Now. So good when we first
open to work the hardest and thebeginning, because we want to be
available for everyone we wantto build. And so that's kind of
where our heads right now, whatdo you agree to with that, but
we're happy about it.
Matthew Landis (25:12):
I love that you have that passion and energy and
excitement. It shows how muchyou love what you do. You love
your business, you're thinkingabout it all the time you
incorporate the things that youlove into what you do and how
you earn a living. And I thinkthat's fantastic. My last
question was actually what isthe future look like for you?
But I feel like maybe you'vealready answered that. But maybe
(25:33):
you can elaborate a little bitmore
Eloise and Talbott (25:35):
Well, you just want to keep getting
bigger. And if you just growingthe brand, get our name out
there, just not too big. Yeah,I'm not a big fan of big, like
not not it for me, I'm stillwant to keep it small family
like family oriented, like, allvery close to each other, all
support each other. We don'tknow when that's gonna be a
(25:57):
thing. We're kind of just takingit day by day, because we know
no matter what, likeeverything's gonna work out the
way that it's supposed to. Andwe both firmly just have like
lots and lots of faith that youknow that it's gonna be good. So
that is the goal for one daywhen I don't know but whenever.
Matthew Landis (26:14):
I love that, and I love that you said keep it
small, because I will tell you,I used to own a salon with about
70 employees can't even imaginewe came for a big spa, there
were four locations and we wereall hopping everywhere. And it's
just hectic.
Eloise and Talbott (26:27):
More people more problems. And I'm not a big
fan of problem where we justwant to keep it littler still,
like have room to grow one dayand you know, who knows where
things are gonna go. Butdefinitely keep it a little
smaller for a while for sure. Abig small salon. Yeah.
Matthew Landis (26:48):
Well, I'll tell you about when I got smaller and
I opened a studio and I I mademore money, a lot more money.
And I had a lot less stress. Iwas just happier. Yeah, exactly.
So I am so happy for the two ofyou. I just want to thank you so
much for spending time with meand being a part of this
podcast.
Eloise and Talbott (27:10):
thank you so much for having me really
enjoyed it. Yes, so much. Thankyou.
Matthew Landis (27:16):
Thank you so much for joining me for this
episode of The VIP suite. I'mMatthew Landis and I hope you
found the insights andinspiration share today truly
valuable for your journey as asolo entrepreneur, and
independent beauty, health orwellness professionals. Don't
forget to follow us on Instagramat image Studios 360 And if you
enjoyed this episode, don'tforget to subscribe to the VIP
(27:37):
suite on your favorite podcastplatform so you never miss an
opportunity to connect with ourvibrant community and to
discover more incredible storiesand strategies. We love hearing
from our listeners. So if youhave any questions, topic
suggestions or want to shareyour own success story, feel
free to reach out to me atMatthew at image studios three
sixty.com Remember dearlistener, you are the heartbeat
(27:58):
of the beauty, health andwellness industry. Your
dedication and passion make theworld a better place one client
at a time keep shining, keepgrowing and keep making a
positive impact. We'll be backwith more engaging conversations
and valuable content in our nextepisode. Until then take care
stay inspired and continue tocreate your own VIP suite. For
more information about becominga part of the image studios
(28:20):
luxury Salon Suite community,visit our website at image
studios three sixty.com
Popular Podcasts
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.