The Wired Garage with Pops | Digital Innovation

Pops and Steele dig into a problem hiding in plain sight: uncontrolled AI subscription spend. As teams experiment freely with AI tools — often on personal corporate cards with zero IT or finance visibility — costs are quietly compounding into what could become a governance crisis. The two draw parallels to the early days of cloud computing and Shadow IT, arguing that AI subscriptions, tokens, and usage-based billing nee...

Your company doesn't have one front door — it has six. IT has one. HR has one. Facilities has one. Legal ops has one. And employees hate every single one of them.

In this episode, Pops and Steele pop the hood on ServiceNow Employee Center — not as another tech deployment, but as an enterprise transformation play. They tackle the governance question every organization avoids (centralized vs. federated vs. product-...

Most IT organizations aren't behind on technology — they're behind on thinking. In this episode, Pops and Steele sit down with Matt Coatney, CIO of a large national law firm, to break down persona-based agentic AI: virtual agents that adapt to *who* they're talking to, not just *what* they're asked. Matt shares how a law firm environment — high-touch partners, urgent deadlines, wildly different workflows across practice...

In this episode of The Wired Garage with Pops, Jeremy Duncan returns for round two — and this time he brings a live demo. Jeremy is a cloud platform solution architect with 15 years on the ServiceNow platform and a track record building AI-powered solutions for Fortune 500 organizations.

The conversation opens with a ground-level breakdown of vibe coding — what it actually means, why developers bristle at the ter...

The chatbot era is winding down — and what's replacing it doesn't wait to be asked. In this episode of The Wired Garage with Pops, Pops and co-host Steele sit down with Matt Coatney, a technology leader operating at the intersection of enterprise AI and legal industry practice. Matt breaks down the real difference between a chatbot and an autonomous AI agent, shares what multi-agent systems actually look like in production to...

Jeremy Duncan is a cloud platform solution architect with 20+ years of experience, Fortune 500 engagements, and a reputation that precedes him — green glowing shoes and all. But behind the accolades is a story built on grit. Raised by a single mom working three jobs, Jeremy grew up watching hustle from a bar stool at a Nashville watering hole and turned that into fuel. In this episode, Jeremy takes us from a maraschino-cherry...

s1e33 Who's Building Your Software Now? IT, the Business, or the AI?

This episode of The Wired Garage with Pops digs into how software delivery is being fundamentally restructured — not just accelerated. Pops and Steele walk through the evolution from traditional IT-led development to a multi-persona development model, where business users (citizen developers), professional developers, platform teams, and AI agents all share r...

s1e32 Cloud-Managed Security Without the Headache with Kyce Poya

In this episode of The Wired Garage, host Pops interviews Kyce Poya, founder of Apex IT and Security. They discuss the complexities of IT security, the importance of simplifying technology, and the innovative solutions Apex offers. Kyce shares his journey into the IT world, the challenges of building a business, and the evolving landscape of security technology, includ...

s1e31 AI Agents Are Replacing IT Workflows — Not People. Here's the Difference

Is your IT operation ready for AI agents? Not chatbots. Not automation 
rules. Actual agents that observe, plan, and act on their own.

In this episode of The Wired Garage with Pops, Steele and Pops go 
under the hood of Agentic AI in ITSM — breaking down how AI agents 
are changing incident triage, change managem...

s1e30 Navigating Messy Enterprises   Insights from Experienced Architects 

This episode of The Wired Garage with Pops is a roundtable with three “recovering” enterprise architects discussing what enterprise architecture really looks like in practice over a career. They frame EA less as a job title and more as a mindset that bridges business strategy with the messy reality of technology, legacy systems, and orga...

S1E29 A Candid Conversation on Life, Leadership, and the Stories Behind a Global CEO with Chad Mattix
This episode of The Wired Garage with Pops features Chad Mattix, founder and CEO of Kinnetix, an IT field services company supporting customers around the world. Chad shares how an entrepreneurial childhood, a paper route, and early exposure to ham radio and custom PC building with his father set the foundation for his career in...

s1e28 Global IT Field Services at Scale with Chad Mattix

In this episode of The Wired Garage with Pops, we pop the hood on global IT field services with Chad Mattix, founder and CEO of Kinettix, a field service provider that gets skilled IT technicians onsite in over 90 countries, often within 24 hours, 24/7/365. Kinettix supports large retailers, telecoms, banks, restaurants, and multi‑site enterprises with everything from wireless...

s1e27 Still Plugged In - Keeping the Guitar Alive When Life Gets Loud with Dave McCarty

🎙️ Episode Summary

🎸  Guest:  Dave McCarty, guitarist
🎙️  Hosts:  Brian "Pops" and Steele
🎧  Show:  The Wired Garage with Pops

In this follow-up conversation with guitarist Dave McCarty, *The Wired Garage with Pops* shifts from gear talk to the deeper story — what it really means to keep...

s1e26 Strategies for the Future of Work with Toby Phillippe

"Something Big Is Happening" — AI: Fear, Opportunity & Your Career
The Wired Garage With Pops | Hosts: Brian ("Pops"), Steele & Toby

The crew reacts to Matt Schumer's viral article "Something Big Is Happening," dissecting AI's real-world impact through the lens of IT professionals who've lived through every major tech wave — from CNC machines to cloud ...

s1e25 Rocking Leadership - Insights from Matt Godsted

In this episode of Wired Garage, host Pops interviews Matt Godsted, a strategic leader in cybersecurity and a passionate musician involved in the charity concert 'Suits That Rock.' The conversation explores the parallels between music and leadership, the impact of charity work on community engagement, and the importance of mentorship for youth in technology. Matt shares insights ...

s1e24 30 Years of Hacking in Dayton - The Underground Story with Bryan Fite

Discover how Dayton, Ohio transformed from a small city into a notable hub of hacker culture and cybersecurity innovation. In this episode, Bryan Fite shares stories of early hacking days, community building, and the evolution of hacker events like DayCon, along with lessons on leadership, diversity, and staying resilient in a fast-changing landscape.

e1s23 Wired Strings -The Modern Guitar Life of Dave McCarty

In this conversation, Dave McCarty shares his journey as a working guitarist, discussing the evolution of his musical influences, preferences, and the impact of COVID on live performances. He reflects on the balance between playing cover songs and original music, the importance of band trust, and the role of technology in modern music collaboration. Dave also delves into hi...

s1e22 2026_0310 tech From Music to Cybersecurity with Matt Godsted

In this episode of The Wired Garage, host Steele interviews Matt Godsted, a strategic leader in cybersecurity and a passionate musician. They explore Matt's journey from technology to music, the importance of mentorship in IT, and the complexities of cybersecurity architecture. Matt shares insights on how different industries influence cybersecurity practices, the gl...

s1e21 2026_0310 tech AI, Deepfakes, and the New Social Engineering War with Bryan Fite

In this episode, Brian Fite discusses the implications of AI and deep fakes on cybersecurity, emphasizing the need for a proactive approach to combat social engineering fraud. He introduces the concept of the Deep Fake Justice League, a collaborative effort to address the growing threat of identity manipulation. The conversation explores the natur...