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November 11, 2025 • 38 mins

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Merging Tech Trends and Cybersecurity: A Conversation with Maurice Hamilton Sr.

In this episode of The Wireless Way, host Chris connects with Maurice Hamilton Sr., a seasoned business leader and tech innovator. They explore Maurice's journey from a software developer to a thought leader in digital transformation, cybersecurity, and AI solutions. Maurice shares his insights on the importance of AI, cybersecurity, and how businesses can leverage these technologies effectively. The discussion delves into the evolution of technology adoption, the challenges of shifting business operations to the cloud, and the ethical considerations around AI and genetic engineering. Maurice emphasizes the need for obsessive curiosity in leadership and the potential of AI to transform businesses while maintaining ethical standards.

00:00 Introduction and Guest Introduction
01:59 Maurice Hamilton's Background and Career Journey
03:16 Early Interest in Technology
04:47 AI and Business Trends
07:52 Challenges in Digital Transformation
12:22 Adoption of Cloud and AI Technologies
17:30 Cybersecurity and Physical Security
19:33 Ethical Dilemmas in Surveillance
20:01 AI in Physical Security
20:47 Challenges in Cybersecurity
22:22 The Importance of Curiosity in Leadership
25:22 AI Tools and Their Applications
27:25 Future of Data Privacy and Technology Ethics
30:48 Cultural Shifts and Education
32:44 Final Thoughts and Optimism for the Future


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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
chris_1_11-11-2025_0924 (00:04):
Welcome to another episode of The
Wireless Way, and as always,grateful for you being here.
Grateful for awesome guest.
I always like to say thewireless way, this double
entendre, you know, obviouslyI'm a wireless technology guy.
But the other meaning is, youknow, no strings attached, no
judgment and the ways, the pathto journey the venture.

(00:26):
And we're gonna hit on all thattoday.
And again, I'm grateful tointroduce Maurice Hamilton
Senior, uh, he's a dynamicbusiness leader and tech
innovator.
Who plans entrepreneurial drivewith a deep technical expertise.
We need more of that in thisbusiness where we're in, as a
managing partner and founder ofthe firm, Finovate,

maurice-o-hamilton-sr-_1_11 (00:44):
You got it right.

chris_1_11-11-2025_092405 (00:45):
I love it.
I can't wait to unpack that one.
he delivers digitaltransformation strategy,
cybersecurity programs, andartificial intelligence
solutions to enterprise clients.
Man, aren't those hot topics?
That's why I was like, yeah, weneed to talk.
he's an accomplished publicspeaker, TV contributor and
podcast host.
he engages audiences on thefuture of technology risk

(01:08):
mitigation.
And business growth.
his leadership roles includemembership.
On the National Small BusinessAssociation Leadership Council
and the Small BusinessTechnology Council, with more
than 30 years in the techsector, in a proven track record
of guiding organizations throughcomplex change, he empowers
business owners, IT leaders inemerging tech professionals to

(01:30):
thrive in a digital data-drivenworld.
Maurice, man, thanks for makingtime.
Did we get it right?
Is that, is that you?

maurice-o-hamilton-sr-_1 (01:38):
That's me, Chris.
thanks and I'm really happy tobe here.

chris_1_11-11-2025_09 (01:41):
Excellent man.
it's funny how both of us havebeen doing this for a couple of
decades, and every now and thenyou come across someone, you go.
Where have you been on my life,man.
I mean, we, we we're, we'rerunning the same direction.
How do we, how have we notcrossed paths?
That's just how big, it's smallworld, but it's a big world too.
And I'm grateful for that.
as always my first question,man, you know what's not in the

(02:01):
bio?
How did you get here?

maurice-o-hamilton-sr-_1_11 (02:04):
you know that great question, Chris.
if I wanna think about it from agenesis perspective, how did I
get to where I am today?
I like how you said it, talkingabout the growth in, in our cr
our past probably be crossed in,in some way, from some form or
fashion.
many years ago when I firststarted off in computers, I
studied, computer, I was asoftware developer.
Back in the eighties, it wasboring to me at that time I was

(02:26):
programming in a small officeand I said, this gotta be
something better for me to dothan this.
I actually changed my directiona little bit and started to
focus on how do I engage withpeople?
I went into the sales aspect ofthat.
so I, I, I think about the, the,the 10 years and, and sales and
five years sales management.
And I think about leading a,services, organization for one

(02:48):
company I was at for about 20years.
It actually set the foundationto where I am today.
You know, when you say our pastprobably crossed, it probably
did.
Chris, I, I can't tell you howmany conferences I've gone to
over the 30 plus years and justmet thousands and thousands of
people and seeing some dynamicspeakers speak all the time I
think that kind of laid thefoundation for me to actually

(03:11):
one day saying that I haveenough knowledge, I have enough
resources now to try this on myown,

chris_1_11-11-2025_092405 (03:16):
as a kid, were you a techie?
Were you an engineer?
Were you taking things apart orwhat, how far back do you
remember going?
I think I like this technologystuff.

maurice-o-hamilton-sr-_1_11- (03:24):
I, most kids probably went out
there and bought other sports,like basketballs, baseballs and
things, soccer balls and thingslike that.
I saved up enough money and gota old Commodore 64 type computer
and said, how do I get thisthing to work here?
You know?

chris_1_11-11-2025_092405 (03:39):
Yeah.

maurice-o-hamilton-sr-_1_11-1 (03:39):
I started off, just having a
really, really keen knowledge.
And, you know, something else Ithink about that too.
I remember watching the old StarTrek movies, TV shows back in
the day when they would say,computer, gimme this computer,
do this.
And I say, oh, computers sointriguing, you

chris_1_11-11-2025_092405 (03:53):
Yeah.

maurice-o-hamilton-sr-_1_11 (03:54):
And so I think it all started way
back when I was, a littleshorty, eight, 10 years old when
I first started to have theinterest in computers.

chris_1_11-11-2025_092405 (04:01):
Gosh.
No.
I can relate with that.
I remember even the Jetsons, youknow, the cartoon, the Jetsons.
I just remember thinking howcool that was.
Chris, it reminds me my, I havea friend.
you need to check out Greg Plum.
He's done some TED Talks and heactually did a TED talk on what
would George Jetson think abouttoday.

maurice-o-hamilton-sr-_1_1 (04:16):
Yes,

chris_1_11-11-2025_092405 (04:16):
So it was really interesting, you
know, kind of going back tothose early memories and, what,
formed all of us in this techworld we're in.
So, yeah, we connected onLinkedIn, checking out your
newsletter and, a lot of yourcontent and where I'm like, man,
this is right where I want to beis, demystifying this.
You know, resistance is futile.
I mean, you might as wellembrace this.
let's maximize it.

(04:37):
It's like any tool man kindsever made.
It can be used for good, it canbe used for bad, and how we
educate and how we look atthings.
that filter does matter.
To own that, just kind of jumpin, man.
What trends do you see, inbusiness as it relates to
technology in the adoption ofai?
Because I know you talked to alot of businesses, people come
to you for this topic.
what are you seeing?
What's kind of the state of theindustry in technology and

(04:59):
business?

maurice-o-hamilton-sr-_1_11- (05:00):
AI has been around for decades, for
a long, long time.
I think that one of the greatestaspects of this is how do we
use.
The computer to give us factualinformation as to how we can
make not only our lives better,how can we make, resolve some of
the medical problems that weactually have in the world.

(05:20):
How do we actually look at aorganization saying, how do we
actually get the organization tobe optimized to the maximum?
And I think that one of theaspects that I really love about
AI and where I see us reallyprogressing, and you've seen it
a lot with marketing lately.
I mean, you can actually go outthere and you can generate a
video, a training, and I'mlooking at this saying, how do

(05:41):
we create a training video forour technicians?
And I don't have to go out thereand pay a marketing expert, five
figures to get that done.

chris_1_11-11-2025_09240 (05:48):
That's right.

maurice-o-hamilton-sr-_1_1 (05:48):
that AI has really taken us,
encapsulated the world intoanother level where we're, we're
looking at it, how we canactually do everything, faster,
better, and be more economicalwith it.
How do we actually utilize thattechnology for the betterment of
humanity?
And I think that that is thereally positive thing or aspect
that I've seen, especially thelast, three or four years.

(06:09):
When Chad GPT really opened adoor, I think that pretty up
took it to another level.
And it's been on that ladder,ever since that time.

chris_1_11-11-2025_ (06:16):
absolutely.
it's just another tool, right?
I mean, years ago I had a chanceit was really a cool opportunity
to go down to, Mississippi StateUniversity.
the state of Mississippi wasgetting like, I don't know, a
couple of billion dollars toinvest in infrastructure.

maurice-o-hamilton-sr-_ (06:31):
Mm-hmm.

chris_1_11-11-2025_092405 (06:31):
it's the bread basket of America.
I mean, a lot of people don'tlive I mean the amount of farms
that are in Mississippi, youknow, so it's a farming state.
They're not known for innovationand technology.
so they had one of my businesspartners put together a
technology symposium for electedofficials.
'cause a lot of the electedofficials.
No surprise, we're farmers, youknow, so they're like, we're
responsible for spendingbillions of dollars on

(06:53):
technology and we don't know Thefirst thing about technology,
you know, so we're in this,building and out in the lobby
they had like these little,display cases of different,
eras, farming.
And, you know, it occurred tome, you know, the plow, you
know, going from a horse-drawnplow to a combine into these
machines.
you know, because there's alwaysthis reluctance for some people

(07:14):
that aren't tech savvy, youknow, like, oh, this is evil,
you know, this is just gonna rotour brain.
And, but I'm like, Hey, therewas a time someone probably
said, why would I want that gaspowered or steam powered, you
know, plow and my.
regular manual plow works justfine.

maurice-o-hamilton-sr-_1 (07:29):
Right.

chris_1_11-11-2025_092405 (07:30):
This is where my grandparents did it.
This is where my dad did it.
You know, so there's always thisreluctance to embrace new
technology.
So it goes probably way back.
I mean, you know, I remembereven read articles, The time
period it took us to go fromhorse-drawn carriages as a mode
of transportation to cars waslike 40 years.
You know, it took like 40 yearsfor cars to become the main
versus horse-drawn carriages andhorses.

(07:52):
what kind of problems do peoplecome to you with?
I mean, do you have businessescome to you again?
Digital transformation.
What a buzzword.
What a broad category.
do you have companies coming toyou still struggling with that?
Like how do they embrace thisdigital age we're in.

maurice-o-hamilton-sr-_1_11-1 (08:06):
I do.
and this is what I, I'm aproblem solver.
I like looking at the problem,and I like listening to the
problem from different people inthe organization.
For example, you know, and say,what do you see?
What do you hear?
So we can actually pulleverything together.
I find it really interestingthat one of the favorite

chris_1_11-11-2025_092405 (08:24):
Okay.

maurice-o-hamilton-sr-_1_11 (08:25):
job when I sit down with a, a
business leader and have aconversation about what we just
mentioned there, when they comeback and say, we have a problem
with it, and what the biggestproblem that I see with the
individual saying, and if youcould look at it this way.
know, minerals.
about rare minerals you have,your gold, your silver, your

(08:45):
bronze, all these differentminerals are really, really
rare.
when I, work with the individualsay, you know, take a look at it
this way.
Your data is your goal.
Your, your employees are yoursilver, and then you have an
intellectual property.
For example, it could be yourbronze minerals that, that are
out there.
need to protect all that.
You need to make sure that youhave a fortress built around

(09:06):
your infrastructure there sothat your intellectual property,
isn't stolen.
So let's look at it from twoways.
So one way is to look at thatand say, how do we actually take
our data to be more predictive,to actually go out there and
say, what's the best way that wecan actually go out there and be
really competitive?
How do we actually bring thegreatest value to our customers?
And when I have that kind ofconversation they say, okay,

(09:27):
let's look at that.
How do we protect that data?
And that's where the wholecybersecurity, infrastructure
comes into place.
And when I look at thecybersecurity, I always tell'em,
when I walk into a place, a lotof facilities and, I'm looking
around everything.
I'm looking at their securitycameras, I'm looking at their
control access.
I'm looking at their, their, alltheir physical security that
they actually have.
Do they have security guards?
Do they have gates?

(09:48):
I say, you have to look at thisand say, how do you actually
protect the infrastructure froma physical.
Front And how do you protectyour information, on the
intellectual front so peopledon't take your data.
it's not if somebody's going toget into your database, it is
when, but you need to have, asmany safeguards in place and
actually have your informationsecured in a remote location and
have your data backed up in oneor two different places in a

(10:10):
couple different formats.
So that way.
When something does happen thatyou're protected, your business
doesn't miss a beat.
you need to make sure that whenthat storm does hit.
you're protected, becausecustomers can't come and go.
We all know sometimes it is,really hard to get a customer.
You don't wanna lose thatcustomer.
Every customer's value, youknow, well, not all customers,
but 95, 90 8% of them, you said,let's be real.

(10:34):
But 98% of the customers arevalued customers.
I think that's the way I look atit.
I think that it's looking at theprocess, and just taking a
different, viewpoint as to whatdo I see, what do I envision?
How do I take that vision, whatI see from my experience over
those decades, and actually tellthe customer how they can
actually go back and look at it,not only as a form of
protection, but how can they beproactive?

(10:55):
How can they actually go out anduse AI to the greatest advantage
for their business to actually,take it to a different level.
I think that's the way Iapproach that,

chris_1_11-11-2025_092405 (11:03):
That makes sense.
So, you know, looking back overthe last.
two decades, you know, there'salways been buzzwords, you know,
the cloud, right?
I mean, you couldn't have atechnology conversation without
drawing a cloud on a whiteboardsomewhere, whether it be NPLS or
whatnot.
you had the cloud, then, VoIPwas a big one, hosted voice.
all these things were in thecloud.
And then SD Wan and IOT, now wegot ai.

(11:25):
I wanna ask you a question aboutthe adoption rate, meaning, you
know, because I've been thistech enthusiast for, again,
better part of a decade in termsof iot and I feel like, man,
this is some great technology,but I just don't see it.
being deployed as fast as I feellike it could be or should be,
and that always brings me backto this adoption rate.
you know, a lot of the gray hairguys like me, you know, and, you

(11:46):
got a little gray hair.
Not much.

maurice-o-hamilton-sr-_1_11 (11:47):
Its gone.

chris_1_11-11-2025_092405 (11:49):
but.

maurice-o-hamilton-sr-_1_11 (11:49):
You just don't see it.

chris_1_11-11-2025_09240 (11:50):
That's right.
But you know, guys like you andI, we live and breathe this
every day.
But, if you're a business leaderand you make widgets for a
living, you kind of resist,like, why would I need a sensor?
I could just have a guy with aclipboard walking around,
checking boxes.
So what's been your experiencein the last few years?
I feel like AI's kind of finallymoving the conversation forward
a little bit.
'cause now we have actionabledata like you said earlier.

(12:12):
I mean, technology's helping usmake better decisions.
What's been your viewpoint oryour observation around adoption
rate for, business leaders whenit comes to embracing emerging
technologies?

maurice-o-hamilton-sr-_1 (12:22):
Chris, you're spot on.
And you mentioned one wordthere, and I think about over
the last 10 years, I think oneof the toughest hurdles that
I've actually seen was, speakingwith clients and saying, how do
you actually.
Move to the cloud and you, youwere, really accurate with that
because

chris_1_11-11-2025_092405 (12:37):
Thank you.

maurice-o-hamilton-sr- (12:38):
envision what the cloud was.
They think it's going to some,no, it's not going to a
physical, a nibu cloud orsomething, a cumulus cloud in
the sky.
That's not where it's going.
It's going to a data center.
We had to explain that to peopleand I think that that was
probably the toughest, of havinga conversation and because a lot
of people really assume thathaving their data right there at
their facilities in their MDFcloset, their IT room where they

(13:02):
could see 14 servers and theycould see all the green lights
and everything going on with it.
They were protected.
They had security outside andyou had to have your key card
and get into the building forit.
I said, no, you gotta look at itfrom different, these, these
guys are pernicious man.
These guys, these hackers, ifthey wanna get into your stuff,
they're not going to go to yourfront door and actually do well.
Unless they're crazy, butthey're not gonna do it that

(13:23):
way, you know?
But there's the peoples that maydo that, you know, people out
there.
and I, I think that was thehardest part, is explaining it
to people.
I said, you know what, even,even if you don't really go
forward, this is like, I'm, I'mgoing back like eight, maybe
nine years ago.
If you don't go full speed,putting your information, like
migrating to a cloud.

(13:43):
I, they're just, you know,having that cost factor analysis
with them.
I said, let me explain to youthat if you did a hybrid
approach, what that means.
So something, a storm happens,something happens, some kind of
natural, disaster, something youcan't control with it.
You got a hybrid approach.
You always have a backup.
Don't look at this as being anextra cost.
Looking at this as, as actuallyanother way of actually

(14:04):
fundamentally protecting yourbusiness.
And I think that was probablythe toughest part, was actually
getting people to see what thatadoption looks like.
over the last five years,especially with Google, AWS and,
and Microsoft, all these, youknow, these ways that we can
actually, we migrate so manypeople over to the cloud with
their, with their software.
I said, just keep, if you wannabe safe, you can keep your IP on

(14:26):
your own personal server.
You know, personally, I wouldn'teven have my IP even hooked up
to any kind of wires hooked upto the computer because if you
have any kind of cables comingto your server, then you got
some way for somebody can usethe back door to get into your
systems.
And these guys are smart, said.
When I think when we actuallygot that approach about the
hybrid cloud, cloud approach,more and more businesses adapted

(14:46):
to it and they saw the costsavings.
They said, wait a minute.
Let me get this straight.
I don't have to go out there andbuy five new, you know,$10,000
service every year.
No, you don't.
you can use your hard drives andyou definitely wanna have it in
a rate format, to make sure youhave protection for it.
But go to the cloud, that wayyou're protected.
I think the biggest thing thatI've seen in the last, probably
two years, three years, and I,I, I.

(15:10):
It's the acceleration of ai.
And I've seen AI and peoplesaying, what is ai?
it's been spun so much in thelast, few years that people
saying, if you don't go to ai,you're gonna be like some of
these, like, Sears, blood BusterJ you know, I don't know if JC
Penney's still around, but, butSears, blackbirds, I know
they're not

chris_1_11-11-2025_092405 (15:31):
Yeah.

maurice-o-hamilton-sr-_1_11 (15:31):
you know, Highland, superstores,
Fred's, you know, those, thoseplaces aren't here anymore.
Yeah, exactly.
Exactly.
And I think that once, now thatpeople have adopted that they're
actually looking at this saying,how do we actually do this
better and faster?
And I've seen the adoption rate,really accelerate in the last
two years when it comes to, theuse of ai.
I think, to talk too much here'cause you're the host of Own

(15:51):
It.
Make sure I get it.

chris_1_11-11-2025_09240 (15:52):
You're my guest.

maurice-o-hamilton-sr-_1_1 (15:54):
But, I think that one of the things
that, I've seen was there arestill some people who have fear
and rightfully so, they shouldhave fear about ai.
And they said, okay, maybe we'vebeen watching too many of the
first Terminator type movies andsaying, well, you got a chip,
you know, at the cyborg lab andsomebody gets into that chip and
it actually goes out and dosomething.
That is a possibility that thatcould still happen.

(16:17):
but I think that that'sprobably, one of the concerns.
But I definitely have to say theuse of.
AI when it comes to,intelligence, when it comes to
marketing, when it comes toforecasting.
I've seen a really bigacceleration in that area.

chris_1_11-11-2025_092405 (16:30):
You know, I love this conversation
around ai, and you're right,it's, you know, sometimes I
almost cringe when people bringup ai.
I'm like, oh, here we go.
what angle are we going at?

maurice-o-hamilton-sr-_1_ (16:37):
Yeah.

chris_1_11-11-2025_092405 (16:38):
But it's a beautiful thing in my
mind.
Although I'll, still say this.
I still believe the mostpowerful, amazing, Supercomputer
is our brain, right?
I mean, going back to your, Ilove the title of your
newsletter and your podcasteven, we still have the
compassion, the empathy.
I mean, I think, we can read theroom where technology zeroes in

(16:58):
ones.
So, yes, it is teaching itself,machine learning is a real
thing.
I work in an industry where,the, contact centers are
solutions.
There's a lot of ai and even,taking one language and
transferring to a differentlanguage accent control and, all
these other cool things that,we're with the LLMs we're
seeing.
But, nonetheless, I mean, stillwe're, I think we're still in

(17:19):
charge for now.
I mean, I don't know.
I mean, you're right, manythings mean as possible.

maurice-o-hamilton-sr-_1_1 (17:22):
Yes.

chris_1_11-11-2025_092405 (17:23):
but you speaking of, your background
and everything, I mean, and youcover a lot of topics.
I mean, what's your go-totechnology?
Do you have a favorite.

maurice-o-hamilton-s (17:30):
definitely cybersecurity.
I love cybersecurity.
I love the, here's where the badguys and good guys.
when I think about it this wayand I look at this and say, what
is the best way that I canprovide the greatest level of
protection for our clients?
because to stop these peoplefrom getting into somebody's
system it's always somethingthat goes on when we meet with

(17:50):
clients and we say, how often doyou at test your employees and
make sure you put something outthere that they don't click that
link and you've had all thesemeetings and they still click
the link.
do you actually go back and, andactually say, how can we use AI
to say, I know my people.
They're humans.
They're gonna click it becauseit looks interesting.
It looks real.
they see Pepsi spelled with twoPs and they still click the

(18:11):
link.

chris_1_11-11-2025_09240 (18:12):
That's right.
The brain tricks you.

maurice-o-hamilton-sr-_1_ (18:14):
Yeah, exactly.

chris_1_11-11-2025_092405 (18:15):
It still can be tricked.

maurice-o-hamilton-sr- (18:16):
Exactly.
how do you use AI to beproactive so it can catch that
information in the front?
How does it pick up thealgorithms and saying, we're
noticing that this IP addresskeeps coming into our system,
you know, and they're trying allthese different viruses to, in
order to do it, and eventuallythey're gonna try to put one
through that's gonna actually gothrough that back door.
And I think that cybersecurityby and, and even physical

(18:38):
security, I think is really cooltoo.
And let me tell you, say thisreal quick.
I had a chance to actually go toa, a, a China, maybe it's, I
don't know, 10, 15 years ago.
and I saw that they wereactually putting out this, all
these different cameras all overthe place.
And I remember what they wouldsay that no matter what, if you
pick up the phone, they're stilllistening to your phone call and
you know, because you're stillan American over in, in China

(19:01):
and they're looking at thatinformation.
So just, they wanna make surethey know who you are and what
you're doing, that you're notdoing anything mischievous.

chris_1_11-11-2025_09240 (19:07):
Right, right.

maurice-o-hamilton-sr-_1_11 (19:08):
you know what, I'm cool with that.
I'm great with that.

chris_1_11-11-2025_092405 (19:10):
Yeah.

maurice-o-hamilton-sr-_ (19:10):
noticed that now lately, that they're
actually, they have thesecameras all over the place where
they can actually recognize whoyou are.
And so that's taking it to theumpteen level as big brothers
watching you, you know?
but I still go back and, and Isay that because I'm looking at
the system.
How do you actually deploy asystem so you can actually have
'em run your facility so you canactually, or even like schools

(19:31):
for example.
How do you, how do you know.
Who's actually at that school orsome kind of your place of
business or a government entity,whatever it is, you always have
to have some kind of eyes in thesky to actually see, and I know
that's one of those ethical typequestions there, you have to go
back to what, where do you drawthe line at it?
I think China's taking it to theextreme.
You know,

chris_1_11-11-2025_092405 (19:49):
yeah.
Well, resistance is futile, man.
I mean, you know, you can't walkthrough an airport or a NFL
stadium or a major city.
You're, you're being recorded.
there's cameras everywhere and Ilove that you.
Bundled in physical securitywith cybersecurity.
there are two different sides ofthe same coin.
there's a physical aspect to itand AI is really changing that.
I work with a lot of suppliersthat have AI enabled, facial

(20:12):
recognition, weapons detection,back to your point, how you're
walking, if you're lookingsketchy, if you're casing the
joint or you're up to no good,you're looking around for plea.
there's a way you act whenyou're just walking from A to B
and there's also a way you actwhen you're getting ready to
commit a crime.
we were talking recently aboutthat movie with Tom Cruise, a
minority report.
You know, they would usetechnology to arrest you before

(20:33):
you committed the crime.

maurice-o-hamilton-sr-_1_ (20:34):
yeah,

chris_1_11-11-2025_092405 (20:34):
it's like, are we going there?
that does seem a little crazybut yeah, I do love how physical
security and cybersecurity, arereally, you know, mashed up and
something I, I love That's yourfavorite.
'cause even I'm a wirelesstechnology guy.
I tell people all the time, wereally can't have a conversation
about any technology withoutfirst addressing.
The security aspect of it.
So, I mean, especially in iot,like most of the big breaches

maurice-o-hamilton-sr-_1_ (20:58):
Yeah.

chris_1_11-11-2025_092405 (20:59):
as a result of, unprotected sensors
somewhere, you know, there's allthe famous ones from Target and
the casino in Vegas, et cetera.
But yes, I was curious, a bigpart of it, man.
are you finding companies, youknow, they're concerned about
it, but they don't wanna investin it?
Or, I mean, what's thatconversation's like?
are you finding them morewilling, you know,'cause they're
starting to realize the risk.
I mean, how's that?

(21:19):
what do those conversations looklike?

maurice-o-hamilton-sr-_1_1 (21:21):
good question.
I find more and more companiesnow willing to actually at least
listen.
sometimes it's one of thosethings to say you don't know
what you don't know.
I can get in the door and have aconversation with people and
tell them something, about whatour offering, for example would
be.
and I think they're willing tolisten to that because if you
actually give them some from adifferent perspective or talk
about exposures, talk about, howpeople actually, access systems

(21:45):
now.
'cause, you know, just to say,here's what I've seen, here's
how these people got hacked.
And so.
you need to make sure thatyou're protected.
I find people more, willing tolisten to the conversation.
When you actually go have thatconversation with them, you're
gonna find out once you give'emthat information, it's gonna be
a lot more competitive too.
'cause they're gonna listen to,well no wanna listen to four
more people and see what theyhave to say as well.

(22:05):
You know, so the person thatdoes the best song in pony
dance, you know, actually getsthe deal sometimes, you know,
unless you got that goodrelationship.
I do find It is, a goodconversation.

chris_1_11-11-2025_092405 (23:51):
You know, you wrote an article I was
looking at recently, maybe ayear or so ago and, lemme see if
I can find it.
Your quote.
Having an obsessive curiositycan be a vital skill for those
in leadership positions.
How does that play into theconversations you're having?
Because I mean, it's incrediblyfrustrating working with
business leaders at a companythat aren't curious.

(24:13):
They're stuck in the old waysand, they're like in denial that
there's a risk pending.
gimme an example of, a customer,you know, we'll protect the
innocent.
But you know, where you'reseeing that concept of being
obsessive, curious.

maurice-o-hamilton-sr-_1_ (24:26):
Yeah, and I, this was with the
insurance company.
I had a conversation with aboutfour years ago.
I'm not gonna say the name ofthem.
I wanna get sued, you know?
but, the thing was that theycame back and said, you know
what, we got this covered.
We got our guys and all our datacenters checking everything out.
I said, okay, fine.
How about this?
Why don't you gimme a fewminutes after you go back and
look at it and do one,assessment?

(24:47):
Just let me do one assessmentwith it.
After two or three years of justtrying to get into the door,
they said, no, no, no, no, no.
They finally came back, said,okay, fine.
We'll let you do an assessment.
I went back and did anassessment and found a old
software application they wereusing called FileMaker.
For their database.
I said that that softwareactually allows somebody at you
get into your system, and Ifound that their credit card

(25:08):
numbers, a certain credit cardnumber was actually exposed to a
breach and they actually went.
I said, I didn't know that.
So, because it is one of thosethings where you always have to
ask the question.
That's why I love that, thatwhen you mention that, being
obsessed with what you don'tknow, you always gotta keep
being inquisitive.
You've gotta always questionyour people.
Say, what are we doing aboutthis?

(25:28):
Gimme updates on how we'rechecking this.
and a lot of times it comes backto listen to different people
and actually finding out whatyou don't know or what you don't
see that can come back and hurtyou, And so eventually we
finally went back and helpedthem with it.
We did that assessment and wewere able to stop that from
being a continued problem.
and I'll say this because nowwithout going into the details

(25:49):
with it, they never saidanything to the marketplace
about that.

chris_1_11-11-2025_09240 (25:52):
Course not.

maurice-o-hamilton-sr-_1_1 (25:54):
yes.
And I said, I said, Hey.
I said, I'm no ma'am, I'm theonly one.
I said, I know what I saw and Iknow what happened with it.
And you, we quickly fixed theproblem with it.
but, but I, you know, it's, itis one of those things where it
is, it is.
And I found something that, thatyou and I think of because it is
a different lens.
You have somebody come in withdifferent eyes and, they can see

(26:15):
things a little bit different.
They can hear things a littlebit different.

chris_1_11-11-2025_09240 (26:17):
That's right.
When it's your house, you don'tnotice the clutter,

maurice-o-hamilton-sr-_1_11 (26:19):
No, exactly.

chris_1_11-11-2025_092405 (26:21):
I mean, yeah.
you said something too aboutasking questions and that's
another thing I'm reallypassionate about working with
because I work with a lot of,you know, it's funny, we just
recently transitioned fromtrusted advisors to technology
architects.
your first engagement withsomeone, how can you be a
trusted advisor and they don'teven know you.
Right?
So it's kind of interesting howwe keep evolving these titles or
these, business, labels orwhatnot.

(26:42):
So yeah, technology architect,Even to be an architect, man,
you gotta ask a lot ofquestions.
You can't just say, so, youknow, you want me to build you a
house?
Okay, great.
You know, how many rooms do youneed?
What sizes, what, what are therooms gonna be used for?
how many people are gonna bethere?
I mean, there's so manydiagnostic questions.
And again, if you're listening,here's a tip.
if you haven't embraced, thelarge language models, like, the

(27:03):
most popular, the most common,you know, chat, GPT love it.
But if you're not putting ingood prompts.
You know, don't be surprised ifyou don't get great outcomes,
right?
It's the same way.
Conversations if you're notasking good questions, don't be
surprised when you don't getgood answers.
You know, challenge yourself toask better questions.
And by the way, you can use chatGPT, you know, if you're, if

(27:24):
you're prospecting an insurancefirm going, Hey, what are the
top three concerns a C-levelwould have at an insurance
company?

maurice-o-hamilton-sr-_1 (27:30):
Right,

chris_1_11-11-2025_0924 (27:30):
Whether you use them exactly verbatim or
not.
it kind of helps you speed upthe process.
you would probably figure thatout after a 45 minute
conversation, but how cool is itto go into the conversation
already having that diagnosticquestion written out?
And I haven't thought about,what answers am I listening for
What's the hot buttons, youknow?

maurice-o-hamilton-sr- (27:48):
Exactly, and I like how you said that
because you're right, you needto ask questions.
I like when you could take itand say, when you can put
something into the system andsay, okay, go deeper.
Think more, give it to me in adifferent perspective
financially, or competitivenesswise so that I can actually even
take a deeper dive into whatI'm, I wanna go to the bottom of
the ocean.
You need to ask some really,really deep questions.

(28:09):
I think with what you just saidthere, spot on.

chris_1_11-11-2025_092405 (28:11):
Yep.

maurice-o-hamilton-sr-_1_1 (28:12):
deep with those questions,

chris_1_11-11-2025_092405 (28:13):
What did you have a go-to, AI tool
for that?
What do you use?

maurice-o-hamilton-sr-_1_11-1 (28:17):
I use gr a lot.
I do like chat.
GBT, of course, that is theoriginal one that came out
there.
What's the other one?

chris_1_11-11-2025_09240 (28:23):
Gemini is pretty popular.

maurice-o-hamilton-sr-_ (28:26):
Gemini.
You know, I've used it on, on asmall occasion because I can
just.

chris_1_11-11-2025_092405 (28:30):
Yeah.

maurice-o-hamilton-sr-_1_11- (28:30):
it may, you know, it goes back to
what you said about thecomputer, the ens, it's a
computer.
what's the weather in Chicagotoday?
I don't have to look it upanymore.
It's that convenient.
But, those are really good ones.
there's, a few other ones that'scoming out right now that's
really good.
I can actually take a situationwith, or look at something, say
I need some deeper analysis ofwhat this is really trying to

(28:51):
tell me.
and I use that chat.
GPT or gr or,

chris_1_11-11-2025_092405 (28:55):
Yeah.

maurice-o-hamilton-sr-_1_1 (28:56):
what are the other, there's some
Gemini or whatever you,

chris_1_11-11-2025_092405 (28:59):
Yeah,

maurice-o-hamilton-sr-_1_11- (28:59):
to go back and take it to a
different level.

chris_1_11-11-2025_09240 (29:01):
That's awesome.
So, just pivoting a little bit,you know, looking forward, you
know, we've talked about yourpast and what we're seeing now,
but looking forward, is thereone emerging regulatory policy
shift, around data privacy ortechnology ethics that you
believe deserves more attention?

maurice-o-hamilton-sr-_1_11 (29:17):
You know, I just told you how much I
love AI and cybersecurity,that's.
everything I think of is just, away of cybersecurity, physical
security.
that keeps me up when I thinkabout it is what we talked about
with the Terminator movie.

chris_1_11-11-2025_092405 (29:31):
Yeah.

maurice-o-hamilton-sr-_1_11 (29:32):
and that is somebody out there
because there are some peopleout there who don't have great
intentions, and it just onlytakes one.
a concern of mine would besomebody can take some of the
technology and use it forsomething bad.
For example, and this is a funthing, you know, we all know who
Tom Brady is.
You know, and I can't think ofTom Brady's dog name, but Tom

(29:53):
Brady a few years ago, a coupleyears ago, he cloned his dog.

chris_1_11-11-2025_09240 (29:56):
right.

maurice-o-hamilton-sr-_1_11 (29:57):
you heard that

chris_1_11-11-2025_092405 (29:57):
I saw that.

maurice-o-hamilton-sr-_1_ (29:58):
That, which is cool that he cloned his
dog.
you have to look at the ethicsof that.
He cloned his dog.
happens when we get to the pointwhere we actually saying, you
know what, I really like NFL, Iwant some, some DNA, I want to
manipulate this DNA'cause I, Iwant my my son to be six foot
six.
I want him to be 225 pounds andthat I want him to have these

(30:19):
particular characteristics.
What, when do you get to thepoint that you can actually
create the person that you want,you know?
And, when, when you start doingthings like that, I think we, we
crossed the line.
Right now, they're doing it andthey, they're doing it within,
with, they're saying we're doingit for predictive health.
If we see something, we wannamake sure that if your family is

(30:39):
inclined or prone to thisparticular, something that's
really bad, like a cancer,whatever the case will be, we
can nip that in the.
Early and we could do it.
I said, okay, I can see it.
But what happens when you, thatone, Dr.
Frankenstein comes out there andcrosses the line.
I think we have to be reallycareful because, we have to look
at the regulations we could doit here in the States.
We could do it in, a lot ofother, really great countries.

(31:00):
But what happens if you get tothe one country or one person
that they don't have thatcontrol in place and the people
go out there and do somethingbad?
I think that we're.
setting ourself up for somethingthat could be, disastrous in the
future, that can happen with it.
And I'm not saying that to be anaysayer, I'm just saying to be
more

chris_1_11-11-2025_092405 (31:17):
Yeah.

maurice-o-hamilton-sr- (31:17):
because, people need to, you know,
sometimes we don't live in a,utopia world that we do have
some people out there whoactually have some, ill-gotten,
intentions

chris_1_11-11-2025_092405 (31:27):
Yeah.
No notorious intentions.
I would, people would say I'm avery optimistic, positive
person, but I can't argue yourpoint, man, because, you know,
what's the saying Absolute powercorrupts Absolutely.
I mean, yeah, you're right.
you think about, geneticallymodified foods, you know, we're
finding out now that there's alot of downsides to that.
it's causing cancers anddiseases and, you know, anytime
a man is.

(31:48):
Inserted himself in thecreativity, the creation
process, it usually just doesn'tgo that well.
You know, there, there's alwaysthese unintended consequences,
and I think that's, you'reright.
At some point if it hadn'thappened already, we just
haven't heard about it.
they're keeping it under wraps.
But, you know, that's somethingwe have to be mindful of.
but what can we do about it, Iguess.
I mean that we can't, if they'rein the shadows, we can't.

(32:09):
By the time we find out it mightbe too late.
Right.

maurice-o-hamilton-sr-_1 (32:11):
Right.
and I think there's some peopleout there, like Elon Musk has
really spoken out on this topic.
you've had, even, markZuckerberg has spoken out about
it and said, Hey guys, we gottaslow it down here a little bit.
Let's really take a deep diveand understand what's really
happening here.
and I think that we are seeing,especially our culture here in
the, United States.
Over the last 10 years hasreally dramatically changed.

(32:32):
Even when I look at kids

chris_1_11-11-2025_092405 (32:34):
Yeah.

maurice-o-hamilton-sr-_1_11-1 (32:34):
I was going someplace to a meeting
one day and I don't remember.
It's like 10 30 in the morning.
And I'm seeing these little kidsoutside.
So what whatcha doing?
And they said, oh, we're on fallbreak.
I said, fall break.
What is a fall break?
You just started school like twomonths ago.
You are on fall break.
They said, well, we need abreak.
So what do you need a break for?
You know?
And I'm saying the hours areshortened.

(32:57):
The, they have all thesedifferent breaks built into it,
and there's graduation fromfourth grade to sixth grade.
And it's what, what?
And I said, I'm, I'm, I'm oldschool.
And I said, do you really needthat?
you need some of thosefoundational principles in order
to, to really, you need to be inschool.
You need to learn how to workwith people.
you guys need to learn how tointertwine with each other and
not use social media.
phone actually communicate, butI, I, I think that one of the

(33:20):
things we're seeing is ourculture has changed and is
shifting a lot one of theconcerns, going back to your
question about some of theregulations and some of the big
concerns, and I think that mayhave in the near future, it may.
cause a problem if people areless exposed to how dynamic it
is for you and I to have aconversation like this and

(33:40):
everybody to interact with eachother.
If you are using the computersmore, it could be a problem in
the future,

chris_1_11-11-2025_092405 (33:45):
Yeah.
Well, now I got threegranddaughters and one on the
way, and I often do wonder whattheir life, how different their
lives can be than mine.
You know, going back to, comingup, I mean, I remember, school.
Started, after Labor Day, butnow it starts different times.
They get out different times,more breaks.

maurice-o-hamilton-sr-_1_ (34:02):
Yeah.

chris_1_11-11-2025_09240 (34:03):
pretty crazy.
we got rid of shop, you know,even Home Egg.
I mean, some of those classes.
If it wasn't for Home Egg Man, Idon't, I would, that's where I
learned to cook, you know, as a,as a kid of a, i, a single mom,
you know, work as a single mom.
If it wasn't for home, Iwouldn't know how to make
macaroni and cheese,

maurice-o-hamilton-sr- (34:17):
Exactly.
You need those glasses.

chris_1_11-11-2025_092405 (34:18):
Yeah.
well, man, it's been a greatconversation, Maurice.
I know we just kind of hit thetop of, all these topics, the
tip of the iceberg kind ofstuff.
definitely check the show notes,guys.
I'll have, a link to learn moreabout, Maurice and his
organization, his newsletter.
so check the show notes, butman, as we wrap up, is there
anything we didn't hit on?
Any last words, anything elseyou wanna leave us with?

maurice-o-hamilton-sr-_1_11 (34:40):
you know, Chris, I think this was a
really great, podcast And Ithink both of our optimism about
the future and where we aretoday and where we're going,
there are so many possibilities.
I think that there are so manydifferent careers that are being
created right now.
there are gonna be some jobsthat may be eliminated.
are you really concerned aboutrobotics?
it is gonna enable us to be amore productive society or just

(35:00):
look at it from a macro view,not a micro view.
I think that this conversationis really good.
And I think that if anything, weshould have people just look at
AI in your particular life.
Look at it in your business andsay, how can I actually
fundamentally take my businessfrom here to the next rung in
the ladder and maybe the nextrung in the ladder, and actually
be more effective?
And even make your employeeshappier because they're more

(35:22):
productive.
you don't have to just thinkabout it as getting rid of
people.
Just think about repurposing andsay, you know what?
We're gonna do this with ai.
How about you can actually helpme with this, so that way we can
build a better society based offof ai.
that's my outtake.

chris_1_11-11-2025_09 (35:36):
Fantastic man.
I wanna go back to your quote,man.
Having obsessive curiosity canbe a vital skill for those in
leadership positions.
And by the way, leadershipdoesn't, you don't have to have
the title.
To be a leader, an organization.
you could be a tier one helpdesk technician and still be a
leader in your organization.
So don't let your title or yourranking in an organization
determine whether you're aleader or not.

(35:58):
I mean, some of the best leadersI've met didn't have the VP
title or director title.
I mean, there's good leadershipsout there.
Being curious, man, how can wedo this better?
How can I use this AI as a toolto make me more efficient and
effective?
You know, asking those questionsand checking out, Maurice's
newsletter and if you're abusiness struggling with it,
obviously give him a call.

(36:18):
Man, I think it could help youout, right?
you wouldn't be opposed to that,would you?

maurice-o-hamilton-sr-_1_11 (36:21):
No, not at all.

chris_1_11-11-2025_092405 (36:22):
Well, fantastic man.
Thanks for making, time for metoday.
Time for us and sharing, yourjourney with us and your
insights.
So thank you.

maurice-o-hamilton-sr-_1_ (36:30):
Thank you, Chris.
I appreciate you having me on.

chris_1_11-11-2025_092405 (36:33):
Yeah.
There you go folks.
Another episode of The WirelessWay and as always.
If any comment or any part ofthis conversation kind of hit
home, or you thought about acustomer, you thought about a
client, thought about acolleague, share this episode
with'em.
I really appreciate it.
That's the whole goal of theshow is say, how can we share
knowledge?
How can we, you know, what's thesay in, rising tide rises all
boats.
You know, iron sharpens iron.

(36:53):
That's really the goal here is,you know, we're all kind on this
journey together on this bigrock hurling through space and,
and the more we can help eachother out, you know, I, I
believe we're definitely a lotmore in common than we do, the
difference.
So let's embrace ourcommonalities and the journeys
we're on.
thanks for listening.
be sure to check out thewireless way.net if you wanna be
in touch or you have a, asuggestion for a guest or a
topic.
Love to hear from you.
the best way to do that is, atthe website, contact us button

(37:16):
on the wireless way.net.
have a fantastic remainder ofyour week and we'll see you next
time on the Wireless Way.
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