The Workforce Wizard
Dedicated to the wonderful, often misunderstood and over complicated world of Workforce Management. We are here to make it simple!
Episodes
I'm almost positive no one grew up thinking "I want to work in Workforce Management". That begs the question, how'd you make it here?
Have you ever been in a chaotic RTA environment? What about an RTA team that is prepared for every scenario? Let's discuss the impacts to either.
For the junior WFM colleagues asking "how do I make it to WFM Director". These are just some thoughts I had on it and what worked for me.
When selecting a new WFM software. The RFP process is typically a good tool for getting it right!
Were you abducted by aliens and unable to make it to work? What's the wildest excuses you've heard or used on the callout line?
Will Chat GPT relegate Google to become the next Brittanica of our time?
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