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November 15, 2023 31 mins

In this episode of THE WORKGRID, we are excited to delve deep with Alyssa Hagan, the Director of Communications and Content at Encompass Health.

This healthcare giant is based in Birmingham, Alabama, and is one of the largest providers of post-acute healthcare services within the United States. Encompass operates across over 160 hospitals and employs approximately 36,000 people, 78% of whom are deskless workers.

Alyssa is more than just a communications leader—she's a pioneer in the realm of digital transformation. She's been at the forefront of innovation, from launching and establishing a mobile app in 2015 to expertly steering SharePoint updates, all while achieving seamless collaborative relationships between IT and communications to drive both solutions and employee engagement.

What You’ll learn:

  • The Importance of IT & Internal Communications Synergy: Learn why fostering a strong relationship between the Communications and IT departments is crucial for organizational success. As well, why it is critical to understand the ‘Why’ behind the ‘No’.
  • Launching a Mobile App in 2015: Get the behind-the-scenes story on how Alyssa led the charge on a groundbreaking mobile app, and what it took to make it a reality when it was still a novel concept with numerous hurdles.
  • SharePoint Refreshes Demystified: Discover the strategies and stakeholder sessions that Alyssa employed to aid in smoothing SharePoint updates.
  • Strategic Alignment in Digital Initiatives: Understand the role of strategic alignment in implementing new technologies and how to achieve it within your own organization.
  • Mastering Solution Deployments and Change Management: Gain insights into best practices for rolling out or updating solutions that serve the needs of a large, complex, predominantly frontline organization.
  • Understanding the IT Stakeholder: Discover how a true partnership with IT, can help accelerate your digital workplace initiatives.

This episode is a treasure trove of actionable insights and strategies for anyone looking to supercharge their digital workplace. Don't miss out!

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