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September 18, 2024 19 mins

Can AI truly revolutionize healthcare and transform patient outcomes? Discover the cutting-edge innovations from our guest, Daniel Maley, a Gen Z entrepreneur, and leading healthcare AI strategist, as he explores the transformative potential of artificial intelligence in healthcare. With over a decade of experience and unique insights as a Google-trusted tester and Apple beta developer for Siri, Daniel shares his expertise on how AI-driven solutions are set to make healthcare more efficient and personalized than ever before.

Join us for a deep dive into the future of healthcare as Daniel discusses his role in bridging the gap between advanced AI tools and everyday healthcare providers. Learn how AI is already enhancing patient care by automating repetitive tasks and developing personalized treatment plans through telehealth and wearables. From analyzing data to streamline decision-making processes to the latest research on smartwatches providing real-time feedback between patients and doctors, this conversation is a must-listen for anyone curious about the intersection of technology and healthcare. Don't miss out on this enlightening discussion about how AI is poised to revolutionize the healthcare industry.

Facebook: https://www.facebook.com/daniel.w.maley/
Instagram: https://www.instagram.com/dmaley22/
LinkedIn: https://www.linkedin.com/in/danielmaleyai/
X/Twitter: https://twitter.com/maleydanie
GitHub: https://github.com/Dantheman23-coder

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Hank (00:10):
This is the Zoomers to Boomers Business Show and you're
listening to bizradious allentrepreneurs all the time.
I'm Hank Eder, also known asHank the PR Guy, host of the
Zoomers to Boomers Business Show, the show formerly known as the
Home Business Success Show.

(00:30):
You're listening to bizradiousall entrepreneurs all the time.
On the show we take a look atbusiness as it affects the
various generations.
We look at Zoomers, we look atBoomers, we look at everything
in between and we encouragehonest dialogue between the
generations.
Our guest today Daniel W Malay.

(00:54):
Did I say that right, malay?

Daniel (00:57):
You did.
Okay, yeah, it's Mally Mally.
There you go.
I'm about to say it right Mally, daniel, mally, mally is a Gen
Z entrepreneur.

Hank (01:07):
Daniel is in the healthcare AI.
He's a strategist with over adecade of experience in
leveraging artificialintelligence and effective
communication to enhance patientcare.
As the founder of AI's impacton healthcare, daniel
specializes in designingAI-driven solutions that improve

(01:29):
patient outcomes, streamlinehealthcare options and enhance
decision-making.
Daniel is also a Google-trustedtester and an Apple beta
developer for Siri plus AppleIntelligence, giving him unique
insights into the latestadvancements in AI and
technology.
He's dedicated to using AI torevolutionize healthcare and is

(01:54):
passionate about collaboratingwith others to drive positive
change in the industry.
Welcome to the show, daniel.

Daniel (02:03):
Well, thank you for having me.
It's a pleasure.

Hank (02:06):
You're welcome To begin if you would please explain your
role as a healthcare AIstrategist.

Daniel (02:13):
Oh, absolutely so.
My role is basically I'mbridging the gap between
advanced AI tools andtechnologies and working with
everyday healthcare providers tomultidisciplinary teams to make
sure that healthcareorganizations can implement

(02:35):
solutions that optimize thedecision-making, reduce errors
costs, increase patient outcomes, and I firmly believe that my
work collaborating with some ofthe top industry leaders with
Google, microsoft and Applerecently just assisting them
with what is to come foreveryone has given me a

(02:58):
strategic advantage.
Basically, ai strategy is justbeing able to look at things
from a distance, afar, but alsobeing able to look at the
practical application, so it'sreally a mix of looking at
things strategically long termand looking at things short term

(03:19):
and balancing the changes thatare happening right now.
So it's very interesting and Ilove the role.
I was a consultant in salesbefore, so AI is just something
that has always been fascinatingto me, just because of its

(03:43):
impact in healthcare, know inhealthcare and beyond.

Hank (03:45):
Yeah, AI is everywhere right now.
How can AI contribute toimproving the quality of patient
care?

Daniel (03:53):
So that's a good question.
Ai is currently contributing byanalyzing data.
It's making providers makebetter decisions based on that
data if it's in their charts orthrough other mechanisms.
Basically, in summary, I don'twant to get too technical, but

(04:15):
AI enhances, makes things moreefficient, makes things more
powerful and allowspractitioners to use their time
and their expertise in a morevaluable way.
So we'll automate some very youknow repetitive tasks so they
can focus on the most valuablethings like and this, this, this

(04:39):
.
Could you know this?
Also, can you know improvepatient care by making even more
personalized treatment plans.
First, personalized treatmentwas probably like compound
pharmacy, and being able topersonalize a person's treatment
, either through genetics orthrough other mechanisms, with

(05:01):
telehealth or wearables, is sopromising.
It brings transformativepotential to what we can do in
this industry, and I'm excitedfor it.

Hank (05:15):
So that's very cool, so that you're saying sort of that
with telehealth.
For example, if somebody hadwearables that was taking it was
taking not that well, maybetheir pulse, other things,
things about them then thatcould be an immediate feedback
that happens between the patientand the doctor, and even the AI

(05:35):
system that might be behind thescenes here.

Daniel (05:38):
Yeah, that's correct.
It's not currently being donein practice, but it's being
researched.
And the only issue with somewearables or I'll call them what
they are wearables arebasically like you have an
iWatch or like a smartwatch, andthese use the same technologies

(06:02):
like EKG check your blood pulse, oxygenation level, test your
blood pressure.
It gives you information aboutyour health and they're the same
tools, but they're made, likeyou said, for privacy, Because
when you're dealing with patientdata in a healthcare setting,

(06:22):
let's say anything that'sapplied to it, like a patient
chart, especially right now inhealthcare, has to be encrypted,
which means everything has tobe turned into ones and O's so,
like no one, even if someonehacks like a healthcare system,
they can't get into thepatient's records.
So it's really important.

Hank (06:42):
Right, that's got to do with government regulations.
But yeah, let's move to thenext place.
Does AI interact with medicalbilling technology?
To simplify the process?

Daniel (06:56):
It does.
It streamlines the billingprocess by automating the
processing, submission of claims, different claims such as prior
authorizations.
When you're asking forsomething from a physician that
typically would take Before AI,probably like five days, now it
takes a little bit less,reducing errors and ensuring

(07:19):
compliance with the regulations.
It leads to just a far moresimplistic and faster
reimbursement and transparentbilling for the patients, in my
opinion personally.

Hank (07:33):
Very good.
It sounds to me like it mighttake some of the you know we
keep hearing about healthcarefraud.
It might take some of the fraudout of the process because
everything is more transparent.
Let me ask you this given theprevalence of AI all around us,
it's becoming ubiquitous in oursociety, in our markets, in our

(07:54):
job markets.
Should people be concernedabout job displacement or career
changes due to AI?

Daniel (08:03):
That's a very good question and I believe that it
has multiple answers, but I'llgive my best answer.
And basically, ai shifts jobsrather than displacing them,
creating more opportunities forthose ready to adapt, kind of

(08:25):
emphasizing the continuouslearning and adaptability.
But how do you do that?
You just have to upskill, makesure you're constantly looking
to what's going on in theindustry, what the next
development is, what the biggestcompanies are doing.

(08:48):
I don't think the jobdisplacement will do what a lot
of people thought originally.
It will automate certain tasks,but it will create these, like
I said, newer opportunities androles and basically ai is more
of an assistive tool.
It's not more like hey, it'sgonna do all the work, because
it doesn't have intuition, itdoesn't have a lot of things

(09:10):
that humans have, like likereasoning, uh, it doesn't
understand irony, so it can'teven provide um medical advice
yet, so it can only provide uh,basically, uh, google has a
model that's called medpom andthis is a model for healthcare
um assisting providers.

(09:30):
It can only give a secondopinion and do summaries.
Mostly, ai is still not able togive medical advice due to the
issues with just being able toreason and understand how it got
to that conclusion.
It's very difficult, right?

Hank (09:48):
I've seen that certain biases are built into some of
the large what do they call itlarge language models.

Daniel (09:55):
Yeah, that's correct, and basically, I don't know.

Hank (09:58):
It reminds me of the old expression GIGO, g-i-g-o garbage
in, garbage out.
So whatever's been fed overtime to the AI systems is that's
going to temper some of whatcomes back from them?
But I've heard it said thatcreativity is the biggest
constraint in the AI industry.

(10:18):
Is this true?
Yeah, what's that?

Daniel (10:21):
about Absolutely true.
So creativity is not only thebiggest constraint in the AI
industry, it's the biggestconstraint in life for a lot of
people, even if you don't knowit.
It's because creativity drivesinnovation, especially with ai.
Um, you know it's important tobe able to understand that when

(10:45):
you're working with likesomething as I don't know, with
creativity, it's something thatyou need to be able to look at
things, either in in a way, inyour mind and see things and
then write them down, or you'reable to.
Basically, it's so prevalentit's hard.

(11:05):
So ai excels at kind of makingthings more effective,
optimizing them, making thingsas far as tasks that are
repetitive better, butgenerating really truly like.
From my experience, generatingtruly innovative ideas and novel
solutions needs human expertise.
It's not, and that requireshuman creativity.

(11:27):
So these, you know,breakthroughs and novel, you
know you need creativity to fuellike.
One of the biggest things I dois prompt engineering, basically
teaching a large language model, how to listen to instructions
and follow them for what taskI'm trying to do based on what I

(11:53):
am thinking about, the outcomebeing and I have to communicate
that effectively to the AI.
And since there are so many AIsand you did mention, some of
them are biased.
It's almost like speaking todifferent people, almost because
you have to.
You know, I learned, you know,deep in communication.

(12:14):
You know you just publicrelations also apply
communication.
You tailor your language to thethe person speaking.
And yeah, creativity is, uh, oneof the biggest constraints in
the field and just being able tojuice your creativity you can
do things that you've never been, you've never thought of before

(12:35):
, and it's it's amazing how howmuch creativity can, can really
change the game for someone,even non-technical.
They can do incredible thingsif they're creative enough.
They just have to open theirmind, be open to different
perspectives.
Look at, um, look at you know alot of I don't know.

(12:57):
Looking at you know this conch,the great creativity constraint
.
It it's mostly, it's mostlyabout just creativity being
remaining a constant because,you know, just like human, um,
human intuition, it's somethingthat can't be replaced by even

(13:18):
probably the most AIs in maybefive years, that gut instinct
that you feel like, oh, I shouldbe doing this or that.
It's very similar in the brainto creativity.

Hank (13:30):
That's what we call a gut reaction.
It's something that the AI willnever have.
Ai will never have.
You know, you mentioned thatcreativity could be unlimited if
people are willing to look atsolutions and have an open mind.
But when you look at thepolarization that's all around
us in society, in everything, inpolitics, in generations, I

(13:53):
mean you know there's more andthat's one of the reasons I took
on this persona for the show isthe Zoomers to Boomers business
show, because there's so manystereotypes out there and people
beat each other over the headwith the stereotypes that you
know we're all expected to be acertain way.
Because I'm a boomer, I'mexpected to be a certain way and

(14:16):
boomers are supposed to expectGen Z to be a certain way.
But by opening our minds andfostering actually sincere
dialogue, then we can overcomesome of these limitations.
But going back now, what shouldwe all be doing to prepare for
the AI revolution in personaland professional development?

(14:39):
I mean, should we be watchingYouTube videos about AI?
I mean, how can non-technicalpeople really arm themselves to
be more competitive?

Daniel (14:51):
So if you want to dive right in, I'll give you two, two
ways if you want to just diveright in or if you want to look
at things in a different way.
First, for aspiring aiprofessionals, it's necessary to
look at the foundations of ai,keep your eye on, like ethical

(15:13):
considerations in general andtry to network, try to connect
with people that are in thefield that you want to go in,
try to ask for informationalinterviews.
Uh, you know, keep takingcourses.
Right now we're living in anera where ai is more of a code
assist, so you don't really youneed to know the fundamentals.

(15:36):
So, basically, someone goinginto this, it would be best to
learn the best practices of AImachine learning, a little bit
of natural language processingwhich are basically core of the
fundamentals of AI.
Then understand the ethicalimplications in a better context

(15:57):
, in my opinion and then afterthat, just go out and network.
Whatever your passion is, gofor it and keep trying.
You know, be patient,especially if you're working
with.
You're already familiarsomewhat with AIs.
Just understand that these aretools.
Staying curious, keep learning.
Ais evolving rapidly, rapidly,so keeping your skills up to

(16:19):
date, understanding thetechnology, will help you stay
ahead.
Try not to make ai do your work.
Have it, make it complementyour work and not replace it,
because that's not what it'ssupposed to do.
And don't overlook your softskills ever.
That's one of the the otherparts I wanted to explain.
I just put them in one.
They're the edge of it.

(16:40):
An AI-driven world Like softskills, like communication,
teamwork, leadership,interpersonal communication is
crucial, ironically, for gettinginto the or preparing to go
into the AI revolution.

Hank (16:55):
You know it almost sounds like an oxymoron, you know, but
it isn't Right exactly.
It's amazing.
You know, time is flying, so Iwant to make the best use of the
next minute or two.
You know, most of us are notgoing to and I say most of us, I
mean the rest of the world, notthe tech people, not the people
who can learn something likePython, but the rest of us who

(17:16):
are just trying to stay ahead ofthe curve.
And I think you gave us somepretty good ideas there.
And the ethical implications, Ithink, are the most important
for people and, as a writer,important for people and as a
writer, I use AI as a tool, butI never, ever, like.
I use Gemini these days becausein the beginning I couldn't get

(17:36):
into chat GPT it didn't like myphone number for some strange
reason.
So I got into first Bard andnow Gemini, but I use it as a
springboard for research and forideas.
But I never, ever, would takesomething that AI wrote and put
it out there and say that Iwrote it.
But I know that there's peoplethat are doing that, and the

(17:56):
same way that there's peoplethat are doing deep fakes with
video and audio and making youthink that people are saying
things that they're not saying.
So ethics, I think, is going tobe an important consideration
in the next few years.
That being said, I'm going tohave to ask you now how can our
listeners reach out to you forfurther information about what

(18:17):
you do or about AI in general?

Daniel (18:20):
So our listeners can catch me on LinkedIn.
I'm always showing.
I have two newsletters BiotechFrontiers and AI's Impact on
Healthcare.
Join me in exploring thetransformative potential of AI
in healthcare.
I'm very active on LinkedIn.

Hank (18:40):
All of your contacts will also be in the show notes on the
podcast.
So when you see the podcast outthere, all of your contacts
will be there.
Thanks for being here with ustoday, Daniel, and to our
listeners, Join us nextWednesday on the Zoomers to
Boomers Business Show right hereon bizradious.
Whether you're a Zoomer, aBoomer or somewhere in between,

(19:03):
as you go about your day-to-day,I want to remind you to
practice kindness.
It's the greatest.
I want to remind you topractice kindness.
It's the greatest uniter thisworld has ever known.
See you again next week.
This is Hank Eder, wishing allof you a fabulous, productive
and successful day.
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