Think Fast Talk Smart: Communication Techniques

Transform how you communicate with tools that make your message stick.

Meetings are where collaboration happens — but too often, scheduling them feels like the biggest barrier to meaningful connection. That’s why Calendly was created: to simplify scheduling and make time for what truly matters — the conversation itself.

In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with...

When we truly listen, every conversation changes — including the one with ourselves.

Listening isn’t about waiting for your turn to speak — it’s about being present enough to truly hear. In a world full of noise, slowing down to listen can feel like a radical act. Yet it’s in those moments of stillness and attention that real understanding begins.

In this special Ask Matt Anything episode of Think Fast, Talk Smart, we ex...

Why we learn the most when we accept that we might be wrong.

Effective communication isn’t about having all the answers. As Astro Teller knows, it’s about finding (and sometimes fumbling) your way through the questions.

Teller is a computer scientist, entrepreneur, and inventor who serves as Captain of Moonshots at X, Alphabet's Moonshot Factory. In his work leading teams toward audacious solutions to seemingly unsolvabl...

Transform how you communicate with tools that make your message stick.

Staying on top of communication starts with staying in control of your inbox. That’s why Rahul Vohra, founder and CEO of Superhuman, believes that how we manage email directly shapes how we manage our time, focus, and relationships.

For years, Superhuman has helped professionals reach Inbox Zero faster — reducing email overload and reclaiming time for...

The road to mastery is paved with small improvements every day.

Communicating can feel daunting at times. What does it take to find your voice in the moments that matter most? As Chiney Ogwumike says, “There is freedom on the other side of your fear.”

As a professional basketball player, NBA and WNBA analyst for ESPN, and advocate for gender equality in sports, Ogwumike faces many situations where communication is critic...

When it comes to leading a team, there’s no such thing as too much information.

Good leadership is about good communication. And for General Stanley McChrystal, that means creating a culture of free-flowing information: “The goal is to have everyone know everything all the time,” he says.

McChrystal is a retired four-star general, former commander of US and international forces in Afghanistan, and a renowned leadership e...

Transform how you communicate with tools that make your message stick.

Clarity is the cornerstone of great communication—but turning your thoughts into words isn’t always simple. That’s why Grammarly exists: to help you express yourself with confidence and precision, no matter the context.

For over a decade, Grammarly has helped millions of people improve their writing, from everyday emails to high-stakes professional co...

To connect with others, you have to get out of your own head.

Whether presenting to millions on live television or talking to just one person, Dan Harris knows that the quality of every interaction depends on the presence you bring to it.

Harris is a former national news anchor for ABC News and is now the host of the 10% Happier podcast and author of 10% Happier and Meditation for Fidgety Skeptics. As he knows from exper...

Why what isn’t said can communicate more than what is spoken.

We often speak in hints and half-truths, not because we can’t be direct, but because subtlety protects our relationships. “An awful lot of the time, we don’t just blurt out what we mean,” says Steven Pinker. “We hint, we wink, we beat around the bush — counting on our listener to read between the lines, connect the dots, catch our drift.”
Pinker is the Joh...

Transform how you communicate with tools that make your message stick.

Clear communication isn’t just about sharing information — it’s about making ideas stick. That’s why Yuhki Yamashita, Chief Product Officer at Figma, believes the key to effective collaboration lies in turning complex concepts into simple, memorable visuals.
For years, Figma has been reshaping the way teams brainstorm, design, and build together — mak...

To celebrate its second anniversary, we revisit our favourite tools and tips from Matt’s book, Think Faster, Talk Smarter.

Original executive producer Jenny Luna turns the tables and interviews host and strategic communications lecturer Matt Abrahams about his bestselling book, Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot. To celebrate the book’s second anniversary, this special Reth...

Be ready, stay grounded, and communicate clearly — no matter what’s at stake.

Communicating under pressure isn’t just a useful skill — it can be the difference between escalation and resolution. For Chris Voss, former FBI hostage negotiator and CEO of The Black Swan Group, it’s a daily discipline built on empathy, self-regulation, and intentional listening. In this expanded conversation from our Spontaneous Speaking min...

Transform how you communicate with tools that make your message stick.

Great communication isn’t just about what you say — it’s about what your audience remembers. That’s why Jim Szafranski, CEO of Prezi, believes that visuals and storytelling are key to making ideas stick.
For more than 15 years, Prezi has been reimagining the way we share information, helping communicators move beyond static slides and into dynamic...

Reinventing your life or career starts with reflection and conversation.

 Making the leap — to a new career, to the next stage of a relationship, or to a different version of yourself — requires honest communication. For Ilana Golan, being “leap-ready” requires that we answer three questions: Why me? Why this? And why now?

Golan knows all about these leaps, as her career spans corporate executive roles, entrepreneurship,...

In the digital age, it’s critical to craft communication that fits the context.

Like it or not, algorithms now decide whose messages get heard. “If you want to communicate effectively,” says Adam Aleksic, “you need to be exactly aware of what that medium is doing.”

Aleksic is a linguist, author, and educational content creator with millions of followers across TikTok, Instagram, and YouTube. His latest book, Algospeak: H...

Why modern communication still relies on ancient words and narratives.

All communication and connection depend on one thing: language. That’s why Laura Spinney says understanding language — where it comes from and how it evolves over time — can help us use it more effectively.

“Language is incredibly powerful,” says Spinney, an author and journalist published in the Atlantic, National Geographic, Nature, and New Scientis...

By lightening up your communication, you can build serious connections.

Humor in communication isn’t all fun and games. According to Alison Wood Brooks and Naomi Bagdonas, levity is one of the most serious tools we have in building successful connections.

Wood Brooks and Bagdonas, both teachers, authors, and experts in the field of communication, recognize how crucial levity is to our professional and personal interactio...

Some conversations are uncomfortable, but avoiding them comes with a cost.

You want a more successful career, a more fulfilling relationship, a more meaningful life? What if all that’s standing in your way — are the conversations that you’re avoiding?

“Most things that we want in life are on the other side of a difficult conversation,” says Jenn Wynn, a professor at NYU Stern School of Business and previously the directo...

How do you stay clear, calm, and precise when every word counts and there’s no room for error?

Staying calm and focused while translating high-stakes conversations in real time isn’t just a language skill — it’s a masterclass in communication under pressure. And for Giampaolo Bianchi, simultaneous interpreter for the United Nations and World Health Organization, it’s a challenge he meets with presence, precision, and a ...