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July 11, 2025 3 mins

It’s right there in the middle of the panel. The button you press when you’re in a hurry, annoyed, or just need to feel in control. But what if it’s not connected to anything at all? This is the story of the elevator close-door button — a quiet little symbol of manufactured control, fake feedback, and placebo participation. Because sometimes… the button was never meant to work. And now you know… the part they left out.

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:02):
This is Think First, where we don't follow the script
.
We question it Because in aworld full of poetic truths and
professional gaslighting,someone's got to say the quiet
part out loud.
You've probably pushed one orthought about it or hovered
awkwardly pretending not to care.

(00:23):
It's the close door button,right there in the middle of the
elevator panel, next to theopen button, the alarm, and that
one kid who hits every floorlike it's a game.
The middle button, a symbol ofcontrol, of efficiency, of doing
something.
But here's the thing Most ofthem don't do anything, not
anymore.
The close door button on manyUS elevators is what's called a

(00:47):
placebo interface.
It exists, it beeps, it lightsup, but unless you're a
firefighter with a key, thatbutton doesn't make the doors
close faster, it just lets youthink it does.
After the Americans withDisabilities Act passed in 1990,
regulations required elevatordoors to stay open long enough
for people with mobilitychallenges to get inside.

(01:08):
So manufacturers just disabledthe buttons, but they didn't
remove them, because peoplestill want to feel in control
even when they're not.
So we press it Repeatedly,aggressively, like maybe this
time it'll work.
But it's not connected, itnever was, and we don't notice

(01:29):
Because the illusion is enough.
The original closed-doorfunction used to work Back when
elevators were more mechanicalthan digital, back when feedback
still meant something.
But today those buttons remainout of habit, out of expectation
, out of the quiet fear that ifpeople realized they had no real

(01:50):
control, they might stop beingpolite or, worse, they might ask
why.
And it's not just elevatorsCrosswalk buttons often not
wired in Office thermostatspreset with no manual override.
Press here to talk to arepresentative.
Good luck.
These are placebo systemsdesigned not to work but to make

(02:13):
you feel like you'reparticipating.
Look, we like the button.
It gives us something to do,something to press while the
elevator lingers.
We don't need the door to closefaster, we just need to believe
we made it happen.
That's the poetic truth.
They didn't take away yourcontrol, they just let you keep
pretending it was there and youpush that middle button, because

(02:36):
that's what we do when we'rewaiting, hoping, stalling,
coping.
And now you know the part theyleft out.
If this changed how you rideelevators, share it.
Tag someone who's been pressingthe middle button their whole
life without ever asking whymore at jimdetchincom and the

(02:58):
system we use to decode the gaslight that's over at
Gaslight360.com.
Until next time, stay skeptical, stay curious and always think
first.
Thank you.
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