Building a Transparent Skincare Brand, Scaling a Business & The Power of Community with Three Ships’ Connie Lo & Laura Thompson

This week, we’re thinking about what it really takes to build a brand that stands out – one rooted in transparency, community, and real results.

In this episode of Thinking About, I’m sitting down with Connie Lo and Laura Thompson, the co-founders of Three Ships, an all-natural skincare brand working to turn radical transparency into the industry standard. What started with just $4,000 in savings and a DIY formulation in their apartment kitchens has grown into a thriving beauty brand stocked in major retailers like Whole Foods and Indigo.

Beyond their clean skincare formulas, what truly sets Three Ships apart is how they’ve built an engaged, loyal community by prioritizing real customer feedback, education, and ingredient transparency. In this episode, Connie and Laura pull back the curtain on how they scaled Three Ships without sacrificing their values, what it takes to run a business as co-founders, and why staying connected to their community has been key to their success.

In this episode, we’re talking about:

• The origin story of Three Ships and how they turned a kitchen experiment into a thriving skincare brand.
• How radical transparency, community, and real customer feedback have set them apart.
• The realities of scaling a business while staying true to your values.
• Their biggest lessons as co-founders, from decision-making to navigating challenges together.
• The power of brand storytelling, product education, and authenticity in an industry full of marketing gimmicks.

If you’ve ever dreamed of starting a business, want a behind-the-scenes look at how to scale a brand with integrity, or just love hearing inspiring founder stories, this episode is for you.

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Connect with Connie Lo and Laura Thompson, the co-founders of Three Ships

Visit https://www.threeshipsbeauty.ca/

Laura on Instagram https://www.instagram.com/laura.athompson

Connie on Instagram https://www.instagram.com/itsconnielo

Three Ships on Instagram https://www.instagram.com/threeshipsbeauty

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