Starting, building, and growing a business can be very exciting and rewarding, it can also be very isolating. That’s why it’s so important to connect with your customers and other business owners to create communities to learn, share, and build relationships. On this episode of THRIVE, a Paychex Business Podcast, Gene Marks is talking with Rebecca Michals, Director of Community Engagement at eBay about the importance of community involvement. Whether you’re an eBay seller or just a business leader, you’ll want to hear what Rebecca had to say about the importance of sharing your passions with others, using fellow business owners as a support system, communicating with customers, and more.
Topics Include:
00:37 – Rebecca Michals and her position at eBay 03:32 – How eBay sellers can connect with each other 04:19 – Forum moderation 05:24 – Why sellers participate in the eBay community 07:26 – Opportunities for sellers to connect face-to-face 09:23 – Content and training through eBay Academy 12:03 – Using email to provide information and content 13:25 – Building a community with your customers 17:48 – How eBay is helping sellers have access to capital
Creating a community can help you connect to your buyers, find out other ways to build customer relationships at www.paychex.com/articles/management/microbusinesses-build-customer-relationships.
DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!