In this episode of Thriving in the Digital Age, Joe Crist interviews Imran MacMillan, Senior Director at Launch by NTT Data, about the challenges and trends in the digital world. Imran highlights the importance of managing the separation between expectation and reality when it comes to implementing digital technologies. He also discusses the impact of AI ecosystems on digital transformation and the evolution of employee toolkits. Imran emphasizes the significance of data in AI maturity and advises companies to focus on a data-first approach. He also explores the concepts of process mining and platform convergence as key trends in digital transformation.
https://www.linkedin.com/in/imran-macmillan/
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