Growth Requires Pain with Michael Stevens

In this insightful and inspiring episode of TimTalks, Automotive Leadership and Beyond Tim Cox sits down with Michael Stevens, an automotive leader who has turned challenges into opportunities for growth and success. Michael takes us on a journey through his decade-long career, sharing the highs and lows of working in a dealership, from starting out fresh in the industry to transforming the culture and productivity at Bob Ruth Ford. Michael reveals how adopting a mindset of gratitude, building meaningful relationships, and committing to daily growth not only changed his life but also the lives of those he leads. From improving team morale to breaking sales records, Michael discusses the real-world impact of positive leadership and culture change in the auto industry.

Guest & Contact:

Connect with Michael Stevens, variable operations director at Bob Ruth Ford on Linkedin 

Show Notes:

[00:00] Introduction
Tim introduces the episode, sharing his experience of visiting dealerships across the country and the leadership that makes a real difference. He introduces Michael Stevens, variable operations director at Bob Ruth Ford he’s met during his career. 

[01:29] Michael’s Background
Michael Stevens shares his journey in the automotive industry, starting in 2010 after college and the challenges he faced at the beginning of his career. He touches on his sales experience and his time at Bob Ruth Ford, highlighting the importance of leadership and culture in transforming the business.

[03:13] The Importance of Culture
Michael explains how culture was a problem in his previous role, leading to high turnover and low morale. He discusses the pivotal moment that made him realize the value of a positive work environment and how leadership plays a role in changing dealership culture.

[05:49] The Role of Gratitude
Tim and Michael discuss the impact of gratitude in leadership and personal growth. Michael shares his daily routine, which starts with journaling three things he’s grateful for, emphasizing how this practice has changed his mindset and outlook.

[07:06] Leading with Intention
Michael describes how the practice of gratitude and having the right intentions has transformed his leadership style and impacted his team at Bob Ruth Ford. 

[09:35] Legacy and Impact
Tim reflects on the legacy we leave behind and the importance of making an impact in both personal and professional lives. 

[14:54] Empowering Employees
Michael explains how Bob Ruth Ford invests in its people by identifying their unique talents and giving them opportunities to grow, leading to remarkable results. He highlights the importance of getting to know your employees, understanding their "why," and helping them achieve their goals.

[18:05] The Power of Belief
Tim and Michael discuss the importance of believing in yourself and your team. Michael shares his mantra, “I am, I can, I will,” and how it drives his leadership and personal development.

[00:21:58] Leading by Example
Michael talks about how leaders need to care for their teams and understand their personal goals to create a cohesive and motivated workforce. He shares examples of how Bob Ruth Ford fosters a culture where people feel valued.

[27:09] Closing Thoughts
Michael leaves a final message for new GMs and leaders, encouraging them to focus on building relationships with their teams and being servant leaders. He emphasizes that knowing your people and helping them find their “why” is the key to success.

[28:00] Outro
Tim thanks Michael for his insights and reminds listeners of the importance of continuous improvement in leadership and teamwork.