Beyond Activities: Creating Meaningful Engagement

On this week’s Tips from Trestle, Aaron chats with Heather Burns, a seasoned resident engagement professional, to explore innovative strategies for enhancing senior living communities. Heather shares her resident-first philosophy, emphasizing holistic well-being that foster independence and purpose. She highlights the importance of bridging departmental silos, fostering teamwork, and training staff on empathy and compassion to elevate resident care. The discussion also unveils exciting initiatives in her role as the new Corporate Director of Resident Engagement for Trestle Hospitality Concepts - like a comprehensive engagement guidebook & tailored training programs to support activities directors in creating meaningful connections and thriving communities.

Tips from Trestle is sponsored by:

• eMenuChoice
• WiseOx
• ClarkPro
• Ben E Keith Foods

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