Blue Collar Success with a Masterclass in Operational Excellence

In this high-impact episode, Chris Yano and Chad Peterman sit down with Chris Crew, President of Blue Collar Success Group, for a masterclass in operational excellence, scalable leadership, and real-world sales strategy in the trades. With over two decades of experience—from quitting school in 10th grade to building and selling a $30M electrical service company—Chris shares battle-tested lessons that every contractor, coach, and operator can learn from.

 

✅ Whether you're running one truck or pushing $30M+ in revenue, Chris’s advice is practical, scalable, and immediately applicable.

 

🧠 WHAT YOU’LL LEARN:

• How Chris Crew scaled his electrical company from $3M to $30M in under 4 years 📈
• Why operational breakdowns—not external factors—are usually what stall growth 🔧
• The importance of pricing correctly (and how most businesses get this wrong) 💰
• Why sales and operations need to be best friends, not bitter rivals 🤝
• How to segment training for maximum team development 📚
• Why “shiny object syndrome” kills momentum and how to implement tools like Rilla and PeakZ the right way 🛠️
• The truth about year-round training—especially during the busy season 🔄

 

⏱️ TIMECODES:

00:01:35 – Introductions & Blue Collar roots

00:07:15 – Chris’s journey: from dropping out to $30M electrical business

00:14:06 – Sales + ops: why Chris combines both and how it creates synergy

00:15:29 – What contractors are getting wrong right now

00:18:07 – Coaching tiers: why BCSG isn’t “one-size-fits-all”

00:19:11 – Most common problems contractors don’t know they have

00:25:16 – “Small hinges swing large doors”: operational accountability

00:27:04 – Growth timeline: $3M to $30M in under 4 years

00:31:09 – Year-round training: why summer is the BEST time to train

00:35:11 – Roleplaying, segmented training, and building elite teams

00:42:14 – How AI tools fail without full adoption

00:45:13 – Tech overload: how to avoid half-baked integrations

00:49:50 – Training managers on new tech: the missing step

 

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⭐️ Thank you to our Sponsors!

Rilla: https://www.rilla.com/tothepoint

Chiirp: https://chiirp.com/

Contractor Commerce: https://www.contractorcommerce.com/ryno/

Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint

 Avoca.ai: https://www.getavoca.ai/partners/ryno?utm_source=partner&utm_campaign=ryno&utm_medium=podcast

 

📣 CALL TO ACTION

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