Leading with Empathy & Accountability

Embracing Mistakes for Growth

In episode #3 of Too Millennial, Eve & Jessy explore ways to move forward from mistakes, emphasizing the importance of self-care, grace, and self-compassion while striving for excellence. 

Jessy starts the episode by delving into the struggle many leaders face: trapped in a whiplash cycle that moves from chaos (too much empathy) to rigidity (too much accountability). To navigate this challenge, she introduces a practical 4-step approach with scripts, helping leaders embody both empathy and accountability simultaneously. 

In the interview with Eve, the discussion centers on viewing mistakes as chances for growth rather than assigning blame, whether it's self-blame or team blame. Drawing from Amy Edmonson's failure spectrum, Eve & Jessy discuss their diverse leadership approaches for guiding team members through mistakes, emphasizing the value of learning opportunities over feelings of embarrassment. 

The episode ends with Eve sharing actionable strategies for leadership growth and addressing the climate crisis through mindset shifts and eating habit changes. These empower listeners to make meaningful contributions professionally and collectively towards solving environmental challenges, leaving them ready to create positive change.

LINK TO THE SCRIPTS: https://thejolt.myflodesk.com/yr6xxydl7q

Topics

Introduction to the Podcast

• The leadership whiplash between accountability & empathy 

• Balancing empathy and accountability with a clear expectation-setting strategy while being open to multiple ways of knowing

• Implementing a 4-step approach for accountability and empathy

• Practical Scripts for holding productive conversations

• Firm Empathy by Kim Scott and quote from Bell Hooks

Interview with Eve

• Moving forward from mistakes by reframing it into an opportunity for growth

• Finding the balance between self-care, grace and self-love and still encouraging high-quality work

• Differentiating didn't types of failure specifically the intentions and outcomes

• Practicing leading team challenges with presence and self-compassion

• Eve and Jessy talk about their failures and reactions

• Balancing Business Needs, emotional attachment & the desire to take care of others as leaders

• “You can’t know it until you live it...”

• What is Millennial about Eve & Jessy!

• Eve's Call to Action -- ways to make a difference with climate change

Resources & References

• Jocko Willink, "Discipline equals freedom" (2017)

• Edmondson, Amy. Right Kind of Wrong: The Science of Failing Well. New York, NY: Atria Books, 2023.

• Scott, K. (2017). Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity. New York, NY: St. Martin's Press.

• Brach, T. (2003). Radical acceptance: Embracing your life with the heart of a Buddha. New York, NY: Bantam Books.

• Bell Hooks in Conversation with Maya Angelou http://www.hartford-hwp.com/archives/45a/249.html