March 24, 2025 • 23 mins
Are you sure your water filtration system is really doing what it promises? In this episode of The Toxic Truth About Water, Drs. Glenn and Ina shed light on common sales tactics—like misleading TDS meters and precipitator demos—plus hidden costs, shady warranties, and pricey service plans that exploit your fears. Learn what to watch out for, how to verify genuine contaminant removal, and why most softeners alone don’t actually filter. This wrap-up episode helps you protect your wallet, your health, and your peace of mind when shopping for a water system.
What You’ll Learn
- Red Flags in Sales Tactics:
- How devices like precipitators and TDS meters can trick you into believing your water is worse (or better) than it is.
- Hidden Costs & Price Gouging:
- Why many companies start high, then drastically drop their quotes—and the expensive “service plans” that come later.
- Skepticism vs. Cynicism:
- Understanding the difference between healthy questioning and giving in to scare tactics.
- What Really Matters:
- The importance of third-party testing, real contaminant removal (not just “conditioning”), and safeguarding your entire home’s water supply.
Key Takeaways
- Separate Fact from Fiction: Don’t let pseudo-science demos mislead you—ask for independent lab results.
- Softening ≠ Filtering: Removing scale doesn’t remove toxins; ensure you’re actually purifying your water.
- Beware Bundles & “Deals”: Price drops might be a sign of heavy markups. Check warranties and ongoing costs.
- Stay Empowered: Research, compare, and use third-party testing to confirm the real performance of any system.
Resources & Links
- Visit Our Website: TheToxicTruth.info
- Explore the e-book or paperback of The Toxic Truth About Water
- Contact Drs. Glenn & Ina:
- Call Us Today: (732) 300-1925
- Instagram: @drsglennandina
Subscribe & Stay Alert
If you’re finding value in The Toxic Truth About Water, hit subscribe on Apple Podcasts, Spotify, or wherever you listen. Share with friends or family who might be at risk of water filter scams—because knowledge is the first line of defense for cleaner, safer water!
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Glen (00:00):
Welcome to the Toxic Truth About Water.
We're Drs.
Glenn and Ina and in thispodcast we're uncovering the
hidden dangers lurking in yourwater and how those contaminants
impact your health.
Ina (00:11):
After decades of exploring natural health we've learned the
importance of clean safe waterand we're here to share that
knowledge with you.
From the effects of toxins andcontaminants to the solutions
that you need, we've got theinside scoop.
So let's dive in.
Glen (00:27):
This is a good one, guys.
I'm excited about this becausewhat do we want to avoid?
We want to avoid getting taken,right?
Yes.
Getting duped, getting scammed.
Ina (00:37):
And yes, a thousand percent.
And unfortunately, There are badplayers in every industry,
right?
We could say that about, ourprevious profession.
We could say that really withanything.
Unfortunately, We've become notso trusting anymore.
(00:58):
Hard to trust companies, hard totrust products.
There's so much scamming goingon.
Glen (01:03):
would say we're healthfully skeptical, and I
Ina (01:07):
feel like I've almost crossed the line of now I'm.
Almost cynical and I guess maybethe older we get or what's going
on in the world It's just it'shard to trust.
It's hard for us to trust.
And so we want to Shareinformation with you guys just
to prevent you from gettingduped we've been in health and
(01:27):
wellness for almost 40 years andWe've always been concerned,
which is why we're doing thispodcast, which is why we're
doing what we're doing.
We've always been concernedabout the toxic load.
Back in January of 24, is whenwe got very much involved in
(01:50):
water filtration and reallyunderstanding, especially moving
down to Florida, we had no ideahow much worse the water is, but
across the board, and as timegoes on, it's really getting Bad
everywhere.
So we do represent a company.
We're not going to be talkingabout that company or that
product in the series.
We're going to leave it for abonus episode because some of
(02:12):
you are not interested.
You are already set.
You know what to do.
You have a solution that you'revery comfortable with.
Totally cool.
Some of you do still needsupport.
So we're going to leave that fora bonus episode.
The point of me sharing that is,we've really gotten to
understand how much corruption,deception, scamming, is going on
(02:35):
with water filtration, and it'ssad that we have to even have an
episode devoted to making surethat.
so much.
You don't get scammed, or atleast enlightening you to some
of the things that you could getfooled with.
Because if you don't know, youdon't know.
I don't know anything aboutfixing cars.
(02:55):
If I bring my car in, I trust, Ihave to trust, that the mechanic
is going to be honest with me.
That the dealership is going tobe honest with me.
And often times, unfortunately,they're not.
You could say the same aboutgoing to the dentist.
If you have a toothache, maybeyou just need a cavity filled,
but they might say, Oh no, youneed all kinds of other work and
this, so we just want to giveyou the warnings within the
(03:18):
water filtration industry andwhat to look out for.
Glen (03:21):
And so let's start with, we'll call it a list.
A list of things that we'regoing to go over.
The first one is what is yoursystem that you're looking at
actually doing?
And when we say that there's afew things in mind.
In general, what you're going tofind is most of the systems are
similar.
The majority of systems outthere are similar.
The majority come fromwarehouses that are simply,
(03:44):
white labeling tanks for theparticular purchaser, for the
plumber or the water companythat they're representing.
And they're simply slappingtheir label onto, a basic,
usually a basic carbonfiltration.
Ina (03:57):
Or a softener.
Or a reverse osmosis.
Those are the more common thingsthat, that we're seeing out
there.
Glen (04:02):
And that brings up a super important point because the
majority of people are puttingin tanked systems.
They're usually like, good fourfoot tanks, at least, that sit
either in your garage or on theside of your house.
And they're either a salt systemwith or without an additional
carbon filtration.
The biggest thing, and we'vetalked about it in the past, is
(04:23):
remembering that softenerscondition your water.
They do not filter your water.
Ina (04:29):
They soften your water.
Glen (04:30):
could say condition.
And the reason Ina corrected meis they're in the industry.
Conditioning has to do with nonsalt usually.
Salt, we call it softening.
Both are de, taking away thescaling.
They're both anti scale, whichis the whole point of why you
would use that.
Ina (04:48):
a whole episode on that, so you guys at this point might
remember and be familiar withthat.
But what I think we're gettingat here is What is your system
actually doing?
So a softener doesn't filter andsome people think that it does.
So we want you to first andforemost know that a softener
does nothing to filter.
Okay, but the other thing iswhen we say what is your system
(05:12):
actually doing?
If somebody that sold you asystem, whether you went to
Lowe's or Home Depot, or you hada salesman or saleswoman come to
your door, or you orderedsomething online, they may say,
we remove, or, what have you,regarding Reduce
Glen (05:31):
is a big word.
We reduce, and that's a openumbrella.
Ina (05:36):
And the point is That's fine, but prove it.
How do you know that a certainamount of a specific contaminant
is being removed?
you don't know.
until you can have it proven toyou.
The one thing that we've beenreally big on is third party
(05:58):
testing.
Even in the world ofsupplementation, many of you
know I'm a clinicalnutritionist, I have my master's
degree in nutrition, I'm notpracticing anymore, but, even
before I became a nutritionist,my parents owned health food
stores.
So we've been in supplements fora long time.
And there's something to be saidabout third party testing,
(06:20):
because you can say that there'sX amount of milligrams of
magnesium or vitamin C in asupplement.
How do you know?
How do you know there isn'tcontaminants like toxic metals
in a supplement?
How would you know if it weren'tthird party tested by an
independent lab?
(06:40):
Not somebody that's, being paidto say certain things to the
company to make it look good,but third party independent.
So that's really important.
You don't know unless you ask.
And so what we recommend, ifyou're looking at a system, Ask
for the proof.
If they say they're removing100%, or, they never say 100%,
(07:01):
but let's say 99.
999 percent of the foreverchemicals, ask for proof.
You want to know so that youhave peace of mind.
So the one thing that we'regoing to suggest in terms of
don't get duped is Make surethat you know what your system
that you're investing in isactually doing.
(07:21):
What is it actually removing sothat you know that's coming out.
I'm going to give you a quickexample.
we represent a company, like Isaid, we'll get into it in
another episode.
And for those of you who knowus, and some of you, you're just
hearing us maybe for the firsttime in this series, we would
never ever.
(07:42):
Align ourselves with a companyor a product if we weren't 100
percent confident knowing thatthey are authentic, they have
integrity, they havetransparency, they care, take
care of their customers, they'redoing the right thing for
people.
There's too many bad players intoo many industries.
(08:04):
So that's, at this stage of ourlife, that's where we're at.
Okay?
So check this out.
I have a friend.
Who was a patient of ours yearsago, and we've been in touch
through the years, here andthere.
And she ended up purchasing oneof our systems.
Loves it, she's happy.
She just found out that someonein her neighborhood, who bought
(08:26):
a system from another company,and we're not going to mention
names of other companies, butit's a very well known water
filtration company across thenation.
So they purchased from them.
They spent 7, 000 for a wholehouse system.
Our opinion?
Quite expensive.
Not necessary.
But they did.
Okay, so they bought a 7, 000system.
(08:47):
Now, all of a sudden in theirneighborhood, there's this whole
scare about a high amount ofarsenic in their water.
So they just invested sevengrand in the system.
They called the company to makesure that was already being
filtered from the new systemthat they purchased.
And, oh my gosh, they said, thecompany told them, that no, it
(09:12):
does not remove arsenic, thatthey would need an additional
resin attachment to filter thearsenic that is now apparent in
their water.
5, 000 more.
They just spent seven grand.
We're talking about 12, 000.
And what if something else comesup in a month and, oh, by the
(09:35):
way, that's not handled either.
So please just know, you want toknow what is your system
filtering.
Don't trust anything other thanthird party, independent
documentation.
I think in this day and age,that's the best we can do.
Yeah, a hundred
Glen (09:53):
percent.
And the biggest issue out thereis, there's major, as Ina just
mentioned, it's just horribleprice gouging.
You want to make sure that.
You get what you need to
Ina (10:05):
and just like we shared, it's a right.
It start out at a high price andthen drop it down thousands of
dollars.
Kind of like buying a used car.
Glen (10:14):
Exactly.
Ina (10:14):
The other thing I want to just mention before we go into
some of those other things isthe biological contaminants that
are in the water.
The large majority of filtrationtechnology that your people are
buying do not filter down to thebiological level.
Glen (10:34):
So therefore what Ina is saying there is should you have
a boil alert, let's say, whichcomes out very popular.
You cannot ignore that withthose systems.
That's important.
Here you spent this money on asystem, and yet if they find
there's some, breach in theline, that's placed bacteria
into the water, and so they'llmake an announcement out there,
until we fix this, you have toboil your water.
Ina (10:56):
with whole house system, most other systems, because
they're not filtering down tothe biological level, you're
still going to have to boil yourwater.
So keep that in mind.
And while we're talking aboutbiological contaminants, many
systems will have, and we'vetalked about it throughout the
series, what's calledbiofouling.
So within the system itself.
(11:17):
There's going to bemicroorganisms, bacteria, mold
growing.
And so you want to be aware ofthat because you don't think
about it, right?
But where there's water and air,there's potential growth.
And so there are technologiesthat.
prevent that, but for themajority of things out there,
they're not.
So the biological contaminantsare either getting in or they're
(11:41):
being created within the system.
Glen (11:42):
Okay.
So again, you really want toknow what your system is doing,
how effective it is, and wheremaybe it falls short, and where
you have to, keep your eyesopen.
Absolutely.
Now the other thing.
That goes on is this dog andpony show that we see all the
time with sales and people inthis industry, unfortunately,
(12:03):
and there's a lot of I actuallythink they're misinformed
themselves.
I actually think some of thesesalesmen actually believe What
they're showing their customerseven though like they fell for
the dupe themselves.
Ina (12:18):
Yeah they probably got trained to prove to a customer
and we're gonna get into this alittle bit And so yeah, I would
imagine most of them believethat what they're sharing is the
truth But if you peel it back,they're pretty much spreading a
scare tactic,
Glen (12:32):
And most of it has to do with the classic sales of
usually a softener and orespecially reverse osmosis for
your drinking water.
So what they'll do is there aretwo different avenues that are
usually used in the salesprocess for them.
Ina (12:48):
when they come to your home.
We're talking about like inhome, when you have a
salesperson come to your home tosell you.
Glen (12:53):
there's a device called a precipitator and it's an
electronic device.
It has four rods that hang downfrom an electrical device that
plugs in and what they're goingto do is put two of those rods
in your water and two of yourrods.
To the other two rods rather intheir water.
Ina (13:11):
they come with a sample with water that has No minerals
in it, but they're bringingeither distilled or reverse
osmosis water to your home Sojust want to get the picture
right
Glen (13:22):
so then what they do is they run electricity through it
and what they're gonna show youIs that magically your water
starts to bubble a little bit?
It turns like a brownish colorand their water remains
perfectly clear.
It doesn't make any change atall.
And of course, the obvious wouldbe like, I don't want to drink
the brown water, however, youreally have to understand what
(13:44):
is happening there.
It's simply a chemical reactionwhen electricity is introduced
to minerals in water.
And so the minerals willactually cause that.
It's harmless.
It's completely harmless.
It does nothing negative to thebody.
However, why does the other onenot show any brown or anything?
Because there's simply nominerals whatsoever.
(14:06):
It's dead water.
That water doesn't even conductelectricity, so there's not even
enough mineral content in thereto conduct electricity.
So that's one thing.
And so that's where, what I wantto say about that one really is
just a visual stunt.
Ina (14:21):
And by the way, if you take a little pinch of salt and put
it in the clean water,
Glen (14:26):
you
Ina (14:27):
salesperson's mind because it's going to turn brown and
yuck and they're going to losethe sale because then you
realize So a little
Glen (14:36):
bit of healthy salt, just a drop of healthy salt added to
my water produced the samereaction.
Obviously, it's ridiculous.
It holds no credibilitywhatsoever.
You cannot even buy thosedevices in this country.
So anybody who owns one andcomes to your house, they're
getting it from China.
They've been outlawed.
It's just a complete failure.
another one that's really gottenthrough.
(14:58):
Oh my god, and it is stillapparent and popular out there
is the TDS meter.
It's a little meter TDS
Ina (15:05):
stands for total dissolve solids TDS,
Glen (15:09):
which is a really broad term, meaning basically anything
that produces a particulatematter in your water.
It doesn't tell you what it is.
It doesn't discern whethersomething's harmful or
beneficial.
It just says there's stuff inyour water, right?
So that's another thing when asalesman introduces distilled or
(15:30):
reverse osmosis water or evendeionized water, he's going to
show.
that it's going to come up witha zero TDS reading.
Ina (15:39):
of the zero, we talked about this on a previous
episode, the zero picturefilters, which will also take
everything out, including theminerals.
So when you use their little TDSmeter, it's going to show zero
because the contaminants areout, but the minerals are out.
Glen (15:54):
so TDS isn't a valid.
discernment of what's in thewater.
It just shows that there'ssomething in the water.
So to give you an idea, if youbought mineral water from the
store by law, it has to be over300 TDS.
Ina (16:08):
In order to be considered mineral water.
Glen (16:11):
Again, now the reality is none of that has anything to do
with toxicity or impurities inthe water.
It's simply mineral content.
So again, don't fall for the TDSmeter.
It doesn't hold enoughinformation to tell you
anything.
And our opinion is you wantminerals in the water.
That's what water is naturally.
(16:32):
Designed to have
Ina (16:33):
That's right.
The only way to really knowwhat's in your water So when
salespeople come to your homeand they're testing your water
They're not going to be able todetermine the contaminants that
are in there Unless it's sent toa lab Reputable lab, which is
gonna cost two three hundreddollars or more.
(16:53):
So when they come and they'redoing those It's scare tactics
and it's deception.
It's deceiving the potentialbuyer to think one thing when
it's not true.
That really irritates us, right?
When we go into someone's homethat are local, we actually just
check for chlorine and chlorinetype compounds.
Now we know it's going to be inthere.
(17:15):
If you have city water, it'sbeen disinfected.
If you're on well water,chlorine is not going to show
up.
But for people that are on citywater, what we do is we take
something called OTO, which issomething you can get in a pool
store, it checks for chlorine inyour pool, we'll take some of
their tap water, obviously ifit's not filtered, some of their
(17:36):
tap water, we'll put a few dropsof the OTO in, and if there's
chlorine, it will show yellow,it will turn into a yellow color
like urine.
then we'll take another littlebit of the tap water without, we
don't put the drops in yet, andwe'll have the person put that
water in their mouth.
Don't swallow, but just swish,swish that water around.
(17:57):
Like they were brushing
Glen (17:58):
their teeth.
Ina (17:59):
four seconds and then spit it back into the glass.
Then we put the drops in.
And what's fascinating is itwon't turn yellow at that point
because the chlorine was alreadyabsorbed into the membranes of
the mouth.
We could do that same test withrice, pasta, oatmeal, apple
slices, our fingers, and it'snot going to show up because
(18:22):
that's how quickly our bodyabsorbs that.
Glen (18:25):
the food you're eating.
Just as you said, so your body,the food.
So when you're
Ina (18:29):
cooking with the water, you can buy beautiful produce, wash
it with that nasty contaminatedwater, and you're defeating the
purpose.
So we only test for that toprove the point of how important
it is for whole housefiltration, so that every tap,
brushing your teeth, washingyour face, your hands, all of
(18:50):
that water is filtered.
So just be aware of those.
Tactics, we call it the dog andpony show, with TDS meters with
precipitators.
It's very misleading now.
Glenn talked about pricegouging, so let's just go back
to that for a moment.
Because there are a lot ofcompanies like buying a used
car, or even a new car, wherethey come with one price, and
(19:13):
then when you're not budging,they're going to start reducing
the price, and reducing theprice.
You know what?
That's awful.
What if you're not that personthat's going to try to get the
best price?
And then you find out yourneighbor spent 2, 000 less than
you did because you didn't pusha little further.
That's not okay, right?
That's something that reallymakes it
Glen (19:34):
just shows me how little
Ina (19:37):
integrity,
Glen (19:38):
That's the word.
Yeah.
How little integrity they reallyhave.
If there's that much play intheir pricing, then they're
already playing a game with theperson.
Ina (19:46):
Correct.
That's right.
Glen (19:47):
we're here to give you information, but we're also like
we own a system, so that's whatstarted this.
Ina (19:51):
also represent a system.
And if we would never do any ofthese things cause it's wrong.
It's like, how can people sleepat night knowing that they are
not really, Coming from theright place and that's you know,
that's why we were sharing thisinformation with you So the
price gauging thing that happensa gouging rather.
(20:12):
Yeah, that happens a lot Also,you know a lot of companies will
sell you a warranty.
Why that's a big one Thewarranty should be included,
right?
Why do you have to buy awarranty, right?
And then also there's, and thisis very common, expensive
service plans.
And so you want to be carefulbecause you can buy a cheaper
(20:32):
system sometimes and in the longrun, every year, they're going
to be servicing you and it'sgoing to add up to a lot of
money down the road.
Or sometimes you're spending alot from the beginning and also
doing the service plan.
So these are just things thatyou want to look at, you want to
be aware of, and hopefullyavoid.
We just don't want you guys toget duped.
Glen (20:53):
Yeah, so again, avoid the precipitator, the TDS meter,
crazy pricing, all that kind ofthing.
Extended warranties and servicecontracts that you don't need.
Those are the things to look outfor in an upcoming episode We're
going to show you what we foundand how excited we are how
(21:14):
affordable yet amazinglyEffective, the most effective.
Ina (21:19):
So this is actually the last episode of our series, but
again, we have a couple bonusescoming up.
So stay with us.
Glen (21:26):
to miss those.
Ina (21:27):
And we're also, like I said before, we'll be adding
different topics down the roadas we feel is going to be
valuable for you guys.
We are just so thankful for allof you for tuning in each
episode with us.
Please know that we'reavailable.
(21:47):
Reach out to us.
Our website, the toxic truth dotinfo.
You can get our contactinformation.
You can follow us on Facebook.
You can connect with us, messageus.
We want to be available to youguys.
We really appreciate you just,being open to learning and being
aware and conscious of yourself.
What's going on out there in ourworld, in our environment, and
(22:09):
as health professionals, beinghealthy, staying healthy, doing
the best regarding our health isreally the most important thing.
My grandmother, God rest hersoul, always said, without your
health, you really have nothing.
And I always say, you could haveall the friends.
And all the money and all theother things that we all want to
(22:30):
have, but if you don't have yourhealth, it's really just not the
same.
Glen (22:34):
So guys, thanks again for tuning in, for watching this and
learning and educating yourself.
It's so important.
Water is one of the main thingsthat we are surrounded with,
that we need.
70 percent of our body is madeout of water.
So again, we really appreciatethat.
You took the time to educateyourself.
And remember, we're in thistogether, everybody.
(22:55):
So keep questioning, keeplearning, stay healthy, stay
informed.
And again, look forward to theseupcoming bonus episodes that
we're having, because they'regoing to be really good.
Ina (23:05):
I think you'll find value in those, but meanwhile, much
love to all you guys and pleasestay connected.
We appreciate that.
Glen (23:12):
Ciao.
Welcome to the Toxic Truth About Water.
We're Drs.
Glenn and Ina and in thispodcast we're uncovering the
hidden dangers lurking in yourwater and how those contaminants
impact your health.
Ina (00:11):
After decades of exploring natural health we've learned the
importance of clean safe waterand we're here to share that
knowledge with you.
From the effects of toxins andcontaminants to the solutions
that you need, we've got theinside scoop.
So let's dive in.
Glen (00:27):
This is a good one, guys.
I'm excited about this becausewhat do we want to avoid?
We want to avoid getting taken,right?
Yes.
Getting duped, getting scammed.
Ina (00:37):
And yes, a thousand percent.
And unfortunately, There are badplayers in every industry,
right?
We could say that about, ourprevious profession.
We could say that really withanything.
Unfortunately, We've become notso trusting anymore.
(00:58):
Hard to trust companies, hard totrust products.
There's so much scamming goingon.
Glen (01:03):
would say we're healthfully skeptical, and I
Ina (01:07):
feel like I've almost crossed the line of now I'm.
Almost cynical and I guess maybethe older we get or what's going
on in the world It's just it'shard to trust.
It's hard for us to trust.
And so we want to Shareinformation with you guys just
to prevent you from gettingduped we've been in health and
(01:27):
wellness for almost 40 years andWe've always been concerned,
which is why we're doing thispodcast, which is why we're
doing what we're doing.
We've always been concernedabout the toxic load.
Back in January of 24, is whenwe got very much involved in
(01:50):
water filtration and reallyunderstanding, especially moving
down to Florida, we had no ideahow much worse the water is, but
across the board, and as timegoes on, it's really getting Bad
everywhere.
So we do represent a company.
We're not going to be talkingabout that company or that
product in the series.
We're going to leave it for abonus episode because some of
(02:12):
you are not interested.
You are already set.
You know what to do.
You have a solution that you'revery comfortable with.
Totally cool.
Some of you do still needsupport.
So we're going to leave that fora bonus episode.
The point of me sharing that is,we've really gotten to
understand how much corruption,deception, scamming, is going on
(02:35):
with water filtration, and it'ssad that we have to even have an
episode devoted to making surethat.
so much.
You don't get scammed, or atleast enlightening you to some
of the things that you could getfooled with.
Because if you don't know, youdon't know.
I don't know anything aboutfixing cars.
(02:55):
If I bring my car in, I trust, Ihave to trust, that the mechanic
is going to be honest with me.
That the dealership is going tobe honest with me.
And often times, unfortunately,they're not.
You could say the same aboutgoing to the dentist.
If you have a toothache, maybeyou just need a cavity filled,
but they might say, Oh no, youneed all kinds of other work and
this, so we just want to giveyou the warnings within the
(03:18):
water filtration industry andwhat to look out for.
Glen (03:21):
And so let's start with, we'll call it a list.
A list of things that we'regoing to go over.
The first one is what is yoursystem that you're looking at
actually doing?
And when we say that there's afew things in mind.
In general, what you're going tofind is most of the systems are
similar.
The majority of systems outthere are similar.
The majority come fromwarehouses that are simply,
(03:44):
white labeling tanks for theparticular purchaser, for the
plumber or the water companythat they're representing.
And they're simply slappingtheir label onto, a basic,
usually a basic carbonfiltration.
Ina (03:57):
Or a softener.
Or a reverse osmosis.
Those are the more common thingsthat, that we're seeing out
there.
Glen (04:02):
And that brings up a super important point because the
majority of people are puttingin tanked systems.
They're usually like, good fourfoot tanks, at least, that sit
either in your garage or on theside of your house.
And they're either a salt systemwith or without an additional
carbon filtration.
The biggest thing, and we'vetalked about it in the past, is
(04:23):
remembering that softenerscondition your water.
They do not filter your water.
Ina (04:29):
They soften your water.
Glen (04:30):
could say condition.
And the reason Ina corrected meis they're in the industry.
Conditioning has to do with nonsalt usually.
Salt, we call it softening.
Both are de, taking away thescaling.
They're both anti scale, whichis the whole point of why you
would use that.
Ina (04:48):
a whole episode on that, so you guys at this point might
remember and be familiar withthat.
But what I think we're gettingat here is What is your system
actually doing?
So a softener doesn't filter andsome people think that it does.
So we want you to first andforemost know that a softener
does nothing to filter.
Okay, but the other thing iswhen we say what is your system
(05:12):
actually doing?
If somebody that sold you asystem, whether you went to
Lowe's or Home Depot, or you hada salesman or saleswoman come to
your door, or you orderedsomething online, they may say,
we remove, or, what have you,regarding Reduce
Glen (05:31):
is a big word.
We reduce, and that's a openumbrella.
Ina (05:36):
And the point is That's fine, but prove it.
How do you know that a certainamount of a specific contaminant
is being removed?
you don't know.
until you can have it proven toyou.
The one thing that we've beenreally big on is third party
(05:58):
testing.
Even in the world ofsupplementation, many of you
know I'm a clinicalnutritionist, I have my master's
degree in nutrition, I'm notpracticing anymore, but, even
before I became a nutritionist,my parents owned health food
stores.
So we've been in supplements fora long time.
And there's something to be saidabout third party testing,
(06:20):
because you can say that there'sX amount of milligrams of
magnesium or vitamin C in asupplement.
How do you know?
How do you know there isn'tcontaminants like toxic metals
in a supplement?
How would you know if it weren'tthird party tested by an
independent lab?
(06:40):
Not somebody that's, being paidto say certain things to the
company to make it look good,but third party independent.
So that's really important.
You don't know unless you ask.
And so what we recommend, ifyou're looking at a system, Ask
for the proof.
If they say they're removing100%, or, they never say 100%,
(07:01):
but let's say 99.
999 percent of the foreverchemicals, ask for proof.
You want to know so that youhave peace of mind.
So the one thing that we'regoing to suggest in terms of
don't get duped is Make surethat you know what your system
that you're investing in isactually doing.
(07:21):
What is it actually removing sothat you know that's coming out.
I'm going to give you a quickexample.
we represent a company, like Isaid, we'll get into it in
another episode.
And for those of you who knowus, and some of you, you're just
hearing us maybe for the firsttime in this series, we would
never ever.
(07:42):
Align ourselves with a companyor a product if we weren't 100
percent confident knowing thatthey are authentic, they have
integrity, they havetransparency, they care, take
care of their customers, they'redoing the right thing for
people.
There's too many bad players intoo many industries.
(08:04):
So that's, at this stage of ourlife, that's where we're at.
Okay?
So check this out.
I have a friend.
Who was a patient of ours yearsago, and we've been in touch
through the years, here andthere.
And she ended up purchasing oneof our systems.
Loves it, she's happy.
She just found out that someonein her neighborhood, who bought
(08:26):
a system from another company,and we're not going to mention
names of other companies, butit's a very well known water
filtration company across thenation.
So they purchased from them.
They spent 7, 000 for a wholehouse system.
Our opinion?
Quite expensive.
Not necessary.
But they did.
Okay, so they bought a 7, 000system.
(08:47):
Now, all of a sudden in theirneighborhood, there's this whole
scare about a high amount ofarsenic in their water.
So they just invested sevengrand in the system.
They called the company to makesure that was already being
filtered from the new systemthat they purchased.
And, oh my gosh, they said, thecompany told them, that no, it
(09:12):
does not remove arsenic, thatthey would need an additional
resin attachment to filter thearsenic that is now apparent in
their water.
5, 000 more.
They just spent seven grand.
We're talking about 12, 000.
And what if something else comesup in a month and, oh, by the
(09:35):
way, that's not handled either.
So please just know, you want toknow what is your system
filtering.
Don't trust anything other thanthird party, independent
documentation.
I think in this day and age,that's the best we can do.
Yeah, a hundred
Glen (09:53):
percent.
And the biggest issue out thereis, there's major, as Ina just
mentioned, it's just horribleprice gouging.
You want to make sure that.
You get what you need to
Ina (10:05):
and just like we shared, it's a right.
It start out at a high price andthen drop it down thousands of
dollars.
Kind of like buying a used car.
Glen (10:14):
Exactly.
Ina (10:14):
The other thing I want to just mention before we go into
some of those other things isthe biological contaminants that
are in the water.
The large majority of filtrationtechnology that your people are
buying do not filter down to thebiological level.
Glen (10:34):
So therefore what Ina is saying there is should you have
a boil alert, let's say, whichcomes out very popular.
You cannot ignore that withthose systems.
That's important.
Here you spent this money on asystem, and yet if they find
there's some, breach in theline, that's placed bacteria
into the water, and so they'llmake an announcement out there,
until we fix this, you have toboil your water.
Ina (10:56):
with whole house system, most other systems, because
they're not filtering down tothe biological level, you're
still going to have to boil yourwater.
So keep that in mind.
And while we're talking aboutbiological contaminants, many
systems will have, and we'vetalked about it throughout the
series, what's calledbiofouling.
So within the system itself.
(11:17):
There's going to bemicroorganisms, bacteria, mold
growing.
And so you want to be aware ofthat because you don't think
about it, right?
But where there's water and air,there's potential growth.
And so there are technologiesthat.
prevent that, but for themajority of things out there,
they're not.
So the biological contaminantsare either getting in or they're
(11:41):
being created within the system.
Glen (11:42):
Okay.
So again, you really want toknow what your system is doing,
how effective it is, and wheremaybe it falls short, and where
you have to, keep your eyesopen.
Absolutely.
Now the other thing.
That goes on is this dog andpony show that we see all the
time with sales and people inthis industry, unfortunately,
(12:03):
and there's a lot of I actuallythink they're misinformed
themselves.
I actually think some of thesesalesmen actually believe What
they're showing their customerseven though like they fell for
the dupe themselves.
Ina (12:18):
Yeah they probably got trained to prove to a customer
and we're gonna get into this alittle bit And so yeah, I would
imagine most of them believethat what they're sharing is the
truth But if you peel it back,they're pretty much spreading a
scare tactic,
Glen (12:32):
And most of it has to do with the classic sales of
usually a softener and orespecially reverse osmosis for
your drinking water.
So what they'll do is there aretwo different avenues that are
usually used in the salesprocess for them.
Ina (12:48):
when they come to your home.
We're talking about like inhome, when you have a
salesperson come to your home tosell you.
Glen (12:53):
there's a device called a precipitator and it's an
electronic device.
It has four rods that hang downfrom an electrical device that
plugs in and what they're goingto do is put two of those rods
in your water and two of yourrods.
To the other two rods rather intheir water.
Ina (13:11):
they come with a sample with water that has No minerals
in it, but they're bringingeither distilled or reverse
osmosis water to your home Sojust want to get the picture
right
Glen (13:22):
so then what they do is they run electricity through it
and what they're gonna show youIs that magically your water
starts to bubble a little bit?
It turns like a brownish colorand their water remains
perfectly clear.
It doesn't make any change atall.
And of course, the obvious wouldbe like, I don't want to drink
the brown water, however, youreally have to understand what
(13:44):
is happening there.
It's simply a chemical reactionwhen electricity is introduced
to minerals in water.
And so the minerals willactually cause that.
It's harmless.
It's completely harmless.
It does nothing negative to thebody.
However, why does the other onenot show any brown or anything?
Because there's simply nominerals whatsoever.
(14:06):
It's dead water.
That water doesn't even conductelectricity, so there's not even
enough mineral content in thereto conduct electricity.
So that's one thing.
And so that's where, what I wantto say about that one really is
just a visual stunt.
Ina (14:21):
And by the way, if you take a little pinch of salt and put
it in the clean water,
Glen (14:26):
you
Ina (14:27):
salesperson's mind because it's going to turn brown and
yuck and they're going to losethe sale because then you
realize So a little
Glen (14:36):
bit of healthy salt, just a drop of healthy salt added to
my water produced the samereaction.
Obviously, it's ridiculous.
It holds no credibilitywhatsoever.
You cannot even buy thosedevices in this country.
So anybody who owns one andcomes to your house, they're
getting it from China.
They've been outlawed.
It's just a complete failure.
another one that's really gottenthrough.
(14:58):
Oh my god, and it is stillapparent and popular out there
is the TDS meter.
It's a little meter TDS
Ina (15:05):
stands for total dissolve solids TDS,
Glen (15:09):
which is a really broad term, meaning basically anything
that produces a particulatematter in your water.
It doesn't tell you what it is.
It doesn't discern whethersomething's harmful or
beneficial.
It just says there's stuff inyour water, right?
So that's another thing when asalesman introduces distilled or
(15:30):
reverse osmosis water or evendeionized water, he's going to
show.
that it's going to come up witha zero TDS reading.
Ina (15:39):
of the zero, we talked about this on a previous
episode, the zero picturefilters, which will also take
everything out, including theminerals.
So when you use their little TDSmeter, it's going to show zero
because the contaminants areout, but the minerals are out.
Glen (15:54):
so TDS isn't a valid.
discernment of what's in thewater.
It just shows that there'ssomething in the water.
So to give you an idea, if youbought mineral water from the
store by law, it has to be over300 TDS.
Ina (16:08):
In order to be considered mineral water.
Glen (16:11):
Again, now the reality is none of that has anything to do
with toxicity or impurities inthe water.
It's simply mineral content.
So again, don't fall for the TDSmeter.
It doesn't hold enoughinformation to tell you
anything.
And our opinion is you wantminerals in the water.
That's what water is naturally.
(16:32):
Designed to have
Ina (16:33):
That's right.
The only way to really knowwhat's in your water So when
salespeople come to your homeand they're testing your water
They're not going to be able todetermine the contaminants that
are in there Unless it's sent toa lab Reputable lab, which is
gonna cost two three hundreddollars or more.
(16:53):
So when they come and they'redoing those It's scare tactics
and it's deception.
It's deceiving the potentialbuyer to think one thing when
it's not true.
That really irritates us, right?
When we go into someone's homethat are local, we actually just
check for chlorine and chlorinetype compounds.
Now we know it's going to be inthere.
(17:15):
If you have city water, it'sbeen disinfected.
If you're on well water,chlorine is not going to show
up.
But for people that are on citywater, what we do is we take
something called OTO, which issomething you can get in a pool
store, it checks for chlorine inyour pool, we'll take some of
their tap water, obviously ifit's not filtered, some of their
(17:36):
tap water, we'll put a few dropsof the OTO in, and if there's
chlorine, it will show yellow,it will turn into a yellow color
like urine.
then we'll take another littlebit of the tap water without, we
don't put the drops in yet, andwe'll have the person put that
water in their mouth.
Don't swallow, but just swish,swish that water around.
(17:57):
Like they were brushing
Glen (17:58):
their teeth.
Ina (17:59):
four seconds and then spit it back into the glass.
Then we put the drops in.
And what's fascinating is itwon't turn yellow at that point
because the chlorine was alreadyabsorbed into the membranes of
the mouth.
We could do that same test withrice, pasta, oatmeal, apple
slices, our fingers, and it'snot going to show up because
(18:22):
that's how quickly our bodyabsorbs that.
Glen (18:25):
the food you're eating.
Just as you said, so your body,the food.
So when you're
Ina (18:29):
cooking with the water, you can buy beautiful produce, wash
it with that nasty contaminatedwater, and you're defeating the
purpose.
So we only test for that toprove the point of how important
it is for whole housefiltration, so that every tap,
brushing your teeth, washingyour face, your hands, all of
(18:50):
that water is filtered.
So just be aware of those.
Tactics, we call it the dog andpony show, with TDS meters with
precipitators.
It's very misleading now.
Glenn talked about pricegouging, so let's just go back
to that for a moment.
Because there are a lot ofcompanies like buying a used
car, or even a new car, wherethey come with one price, and
(19:13):
then when you're not budging,they're going to start reducing
the price, and reducing theprice.
You know what?
That's awful.
What if you're not that personthat's going to try to get the
best price?
And then you find out yourneighbor spent 2, 000 less than
you did because you didn't pusha little further.
That's not okay, right?
That's something that reallymakes it
Glen (19:34):
just shows me how little
Ina (19:37):
integrity,
Glen (19:38):
That's the word.
Yeah.
How little integrity they reallyhave.
If there's that much play intheir pricing, then they're
already playing a game with theperson.
Ina (19:46):
Correct.
That's right.
Glen (19:47):
we're here to give you information, but we're also like
we own a system, so that's whatstarted this.
Ina (19:51):
also represent a system.
And if we would never do any ofthese things cause it's wrong.
It's like, how can people sleepat night knowing that they are
not really, Coming from theright place and that's you know,
that's why we were sharing thisinformation with you So the
price gauging thing that happensa gouging rather.
(20:12):
Yeah, that happens a lot Also,you know a lot of companies will
sell you a warranty.
Why that's a big one Thewarranty should be included,
right?
Why do you have to buy awarranty, right?
And then also there's, and thisis very common, expensive
service plans.
And so you want to be carefulbecause you can buy a cheaper
(20:32):
system sometimes and in the longrun, every year, they're going
to be servicing you and it'sgoing to add up to a lot of
money down the road.
Or sometimes you're spending alot from the beginning and also
doing the service plan.
So these are just things thatyou want to look at, you want to
be aware of, and hopefullyavoid.
We just don't want you guys toget duped.
Glen (20:53):
Yeah, so again, avoid the precipitator, the TDS meter,
crazy pricing, all that kind ofthing.
Extended warranties and servicecontracts that you don't need.
Those are the things to look outfor in an upcoming episode We're
going to show you what we foundand how excited we are how
(21:14):
affordable yet amazinglyEffective, the most effective.
Ina (21:19):
So this is actually the last episode of our series, but
again, we have a couple bonusescoming up.
So stay with us.
Glen (21:26):
to miss those.
Ina (21:27):
And we're also, like I said before, we'll be adding
different topics down the roadas we feel is going to be
valuable for you guys.
We are just so thankful for allof you for tuning in each
episode with us.
Please know that we'reavailable.
(21:47):
Reach out to us.
Our website, the toxic truth dotinfo.
You can get our contactinformation.
You can follow us on Facebook.
You can connect with us, messageus.
We want to be available to youguys.
We really appreciate you just,being open to learning and being
aware and conscious of yourself.
What's going on out there in ourworld, in our environment, and
(22:09):
as health professionals, beinghealthy, staying healthy, doing
the best regarding our health isreally the most important thing.
My grandmother, God rest hersoul, always said, without your
health, you really have nothing.
And I always say, you could haveall the friends.
And all the money and all theother things that we all want to
(22:30):
have, but if you don't have yourhealth, it's really just not the
same.
Glen (22:34):
So guys, thanks again for tuning in, for watching this and
learning and educating yourself.
It's so important.
Water is one of the main thingsthat we are surrounded with,
that we need.
70 percent of our body is madeout of water.
So again, we really appreciatethat.
You took the time to educateyourself.
And remember, we're in thistogether, everybody.
(22:55):
So keep questioning, keeplearning, stay healthy, stay
informed.
And again, look forward to theseupcoming bonus episodes that
we're having, because they'regoing to be really good.
Ina (23:05):
I think you'll find value in those, but meanwhile, much
love to all you guys and pleasestay connected.
We appreciate that.
Glen (23:12):
Ciao.
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