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March 17, 2025 47 mins

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Meet Michael Dillard, a U.S. Army veteran, diplomat, and executive coach, whose remarkable journey from military service to the federal arena is packed with lessons in resilience and adaptability. Join us as we explore the empowering impact of financial literacy and cultural awareness in achieving career success. Michael's journey as an author is highlighted by his books "Accidental Success" and "Build Generational Wealth, Retire Early," offering insights into personal finance and resilience. With a focus on guiding young people in defining their goals, this episode underscores the value of diverse experiences and financial planning in shaping a successful future. Tune in to connect with Michael and access resources that empower individuals to achieve their goals and foster resilience in their own lives.

(13:35) https://www.passiton.com/
(32:04) https://www.afvclub.com/

Michael Dillard, aka Mr. Resilient, transforms organizations from within. Learn more by visiting https://www.madillard.com/. Don’t forget to download your FREE checklist: https://www.madillard.com/link-in-bio

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Episode Transcript

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Josh Porthouse (00:00):
The views expressed in this podcast are
solely those of the podcast hostand guest and do not
necessarily represent those ofour distribution partners,
supporting businessrelationships or supported
audience.
Welcome to Transacting Value,where we talk about practical

(00:22):
applications for instigatingself-worth when dealing with
each other and even withinourselves, where we foster a
podcast listening experiencethat lets you hear the power of
a value system for managingburnout, establishing boundaries
, fostering community andfinding identity.
My name is Josh Porthouse, I'myour host and we are redefining
sovereignty of character.

(00:42):
This is why values still holdvalue.
This is Transacting Value.

Michael Dillard (00:49):
I was always willing to take one step back in
order to go two steps forward.
And I just believed, I startedjust believing, and when it
started to work, then I reallystarted to plan my future.

Josh Porthouse (01:04):
Today on Transacting Value how can we
learn better from setbacks,interpret our failures and mark
our lives with excellence?
Now, alongside Mr ResilientMichael Dillard, us Army veteran
, us diplomat and certifiedexecutive coach, we're going to
figure it out together.
I'm Josh Porthouse, I'm yourhost and, from SDYT Media, this

(01:27):
is Transacting Value, michael,how you doing.

Michael Dillard (01:32):
Josh, I am feeling blessed.
I'm happy to be here on yourshow.
You had a lot of great guests,so I'm honored to be one of the
other members to join, to get achance to speak with you oh my
gosh dude.

Josh Porthouse (01:46):
I appreciate you saying that, but have you heard
your story?
Come on, please.
It was the least I could do,All right.
Let's start here at thebeginning.
Absolutely, let's start here atthe beginning.
All right For anybody who's newto Transacting Value and,
obviously, anybody who may beunfamiliar with you.
Let's just take the next coupleminutes and summarize this a

(02:07):
little bit.
Who are you right?
Where are you from?
What sort of things are shapingyour perspective on life right
now?

Michael Dillard (02:16):
Wow, what's shaping my life right now is
that I served in the Army forfour years and so now I'm in a
federal job.
I got two years to go, so I'mlooking at retiring.
Get that pension in a minute,in a year and a half, so I'm
transitioning, trying to usethose skills that I learned in
life to help other people.
I realized lately a lot of menare suffering in silence, so I'm

(02:40):
working with men to help buildup their morale.
Family Christmas is coming up,thanksgiving holidays.
So you got that shopping.
You know the family wife islike hey, what is this tree?
Don't you like the tree?
The tree looks lovely honey.
The tree looks good.
You know what I mean.
And then the kids are gettingbigger.
You know, the other day mydaughter we were going to I

(03:04):
thought it was church, butactually we were going to a
birthday party so we drove twodifferent cars.
So I'm driving wife in apassenger seat and so she's
driving the other car and thenwe get off the interstate, josh,
and she has the nerve to passme on the interstate.
Who passes their parents on theinterstate?

Josh Porthouse (03:23):
Yeah, yeah, well , okay, so she's gaining some
independence.
That counts for something right.
You got to be proud of thatyeah, man, but did you?
You have one daughter.

Michael Dillard (03:34):
I actually have three children.
We got two girls and then myson.

Josh Porthouse (03:40):
Okay, so were all three of your children able
to travel around with you?

Michael Dillard (03:46):
Oh yeah, they traveled Dominican Republic,
they went to Zambia, they wentto Afghanistan, they went to
Zambia and South Africa.

Josh Porthouse (03:56):
Wow, wow, what an upbringing.
I mean the amount of for one,the amount of travel and
perspective that they're justable to do growing up, which is
cool and has its place right,cool stories, and I rode a zebra
or whatever travel excursionsyou guys were able to do, but
the cultural nuanced differencesbetween all of those places

(04:19):
aren't really overlapping at all.
What did that do for you guys,your perspective, your parenting
, their perspective, theirupbringing?
I mean, how does that impactsomebody?

Michael Dillard (04:30):
One thing we realized, Josh, is that home is
where your feet are.
You know, a lot of times peopleare like, oh, I'm from, say I'm
from.
I grew up in Clarksville,Tennessee.
Clarksville, Tennessee, isgreat, but when it's
Thanksgiving and Christmas andyou're overseas in South Africa,
that's where your home is.

(04:51):
Your home is with your mom anddad and your children.
For example, let me give you apicture it was Thanksgiving in
South Africa, like 2020.
Covid lockdown was happeningbut it was easing up.
Now it's COVID family can'ttravel into the country.
What do we do?
We take hot oil and guess whatwe do?

(05:13):
We put a turkey in there.
We fried a turkey.
We fried a turkey in SouthAfrica and guess what?
We ate the turkey.
We ate it on the beach.
I mean creating preciousmemories.
We didn't let the COVID healthpandemic ruin the family fun of
tradition, of being together,being thankful for life.

(05:35):
So that's an experience that wehave and that the kids will
remember that home is where yourmom and dad and your relatives
are right.
That's where your home, yournucleus of family.
So that's what we always kindof valued as we went from place
to place, Because you canimagine, you pick up, you have
your friends, you're playing inthe park and the next day you're

(05:56):
in an airplane, a new country,with people that you don't even
know.
And now you got to pick upagain and build your confidence
as a young child of beingindependent.
That, oh the cool things areConverse shoes, but Converse
aren't in style no more, they'reNikes or Pumas.

Josh Porthouse (06:15):
Being resilient, Sure, well, okay, so that's a
good point.
Let me ask you that real quickwhy is your nickname Mr
Resilient?
Real quick.
Why is your nickname MrResilient?

Michael Dillard (06:29):
Nickname is Mr Resilient because when I was a
child, if you were my neighborwhen I was 15 years old, you
would have seen a nice, handsome, 120 pounds skinny boy run out
to the mailbox.
Okay, in the summer it's August, 85 degrees, it's hot outside I
stick my hand in the mailbox, Ipull out an envelope and I'm
running back inside and I'm allexcited, josh, I'm excited, you

(06:50):
looking at me like what is wrongwith Michael.
Then my mom comes out carryingour baby brother and then my
other second brother comes outas well.
We jump into the 1979Oldsmobile 10
milemile-per-gallon-having car.
Hey there you go.
Wheels on steel.
So you're curious, josh.
So you jump in with us and youput your seatbelt on.

(07:13):
My mom puts the car in reverse.
We back out.
Now she's driving down thestreet.
You're like where are theygoing?
They're getting excited.
My mom pulls up.
We jump out and you look up.
We are at the grocery store.
You see, josh, that envelopewas $200 worth of food stamps.

(07:37):
We were broke but still living.
So that's how I grew up Singleparent household, broke but
still living.
And then a program calledUpward Bound offered me an
opportunity to get additionaltutoring during the summertime,
during the weekends, and to havea vision.
That vision was to get acollege degree so that I can
earn more money.
So growing up, I was broke butstill living, went on to get my

(08:01):
college degree think to supportfrom Upward Bound.
And then I realized, josh,education can unlock doors.
That was once close to me as ayoung boy.
That's one version.
Another story in between.
The story Now.
I graduated high school, I wentto college, but I started

(08:26):
chasing money because of myfriends were working at the
factory, making money, buyingthe new shacks.
Push the pump to shoot.
Let them inflate.
I was jealous, so I wanted sometoo.
So I started going workingfactory, working 55 hours a week
.
That means something had togive the books or the money.
I chose the money.
Then I joined the army to get askill and to get paid.
I come back four years later.

(08:48):
I'm on the same assembly lineputting together stoves in a
hundred degree heat, and I see ajob announcement on the board
one day as I'm walking out, at2am.
It said it's looking forsomebody that knows how to read
an ohm meter, who knows how tosolder, who understands a
schematic.
Guess who just so happened wentto the military and learned

(09:09):
that skill.
I did so.
Once again, new doors wasopening up for me.
Every time I closed the door, Iwas able to get into another
door based upon education.

Josh Porthouse (09:23):
Okay, but did you always know that these were
the opportunities that you wouldget with this education?
Like you planned this inadvance.

Michael Dillard (09:34):
I didn't know.
I did not know when I got mydegree from Austin Peace.
You know, when I was going toAustin Peace State University to
study, I didn't know what wasgoing to happen.
I just knew if you go tocollege, you probably will make
more money.
So when I joined the Army,instead of finishing, I was just
trying to have stability.
I had no idea.

(09:55):
When I came back and that jobwas on the board that, hey, you
have a skill, we're going to payyou more money for it and let
you work in an air-conditionedbuilding instead of being in
100-degree heat.
Sounds pretty nice, didn't know?
So then, when I graduatedeventually from Middle Tennessee
State University with mybachelor's degree, josh, guess

(10:15):
where I was working?
I was working at the callcenter.
I looked around and I said howdoes a person go to college for
four years and you're stillanswering phones?
This can't be me.
So I took an internship thatsummer with my college.
I saw an announcement.
It says hey, you can gainbanking experience.

(10:37):
So guess what I said let me dothe internship, let me take a
$200 pay cut in order to learn askill so that I can get into
banking.
That's what I did.
So I was always willing to takeone step back in order to go
two steps forward.

(10:57):
And I just believed, I startedjust believing, and when it
started to work, then I reallystarted to plan my future.

Josh Porthouse (11:06):
Okay, and so let me clarify some of this.
So you work in the factory, youobviously get a job, join the
army, go to school and youstudied electrical engineering,
studied- electrical engineering.

Michael Dillard (11:24):
So that's the funny part.
In college I got a degree ininterdisciplinary studies which
is like a liberal arts typedegree.
Gives you some space, yeah, butstability Gives me some space.
But stability is what I did.
Sweet, smart, okay.

Josh Porthouse (11:40):
Which I assume was intentional.

Michael Dillard (11:43):
Yes, yes, yes, it was intentional.
I wanted something very so Ihad a minor in business and a
minor in computer informationsystems.

Josh Porthouse (11:52):
That's interesting and okay.
And so where does this put us?
Now we're in the nineties,early nineties, mid nineties.

Michael Dillard (11:58):
We're in the 2000s, early 2000s.

Josh Porthouse (12:02):
Early 2000s.
Okay, and so then you get outof college and you end up
essentially as an electriciandoing what?

Michael Dillard (12:11):
No, no, sorry.
So that's why Let me rephrasethe story.
So the timeline is that Igraduated from high school, then
I went to college only for asemester and then I left because
I was failing.
I was failing not doing good, Iwas chasing the money.
So then I went and joined themilitary for four years.
When I got out of the militaryI ended up right back at the

(12:35):
same factory, but because I hada skill, they paid me more money
and put me in a niceair-conditioned office.
Then I eventually got myfour-year degree in
interdisciplinary studies.
And when I got my degree Istill couldn't get a job because
I didn't have the skill.
I wanted to work in banking,but I didn't have the skills

(12:57):
they were looking for.
So I gambled on myself, as onewould say.
I took an internship, payingless money, to get the skill so
I can put it on my resume, andit paid off.

Josh Porthouse (13:09):
And when you say I ended up getting a job
working at a bank.
Okay, but you had the education.
So when you say skill, you meanexperience.

Michael Dillard (13:18):
Experience.
Correct, because they weren'tback in those days.
You can have a degree, but ifyou didn't have actual
experience, they didn't back inthose days.
You could have a degree, but ifyou didn't have actual
experience they didn't want tohire you.

Josh Porthouse (13:30):
All right, folks , sit tight and we'll be right
back on Transacting Value.

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(13:55):
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Michael Dillard (14:05):
Back in those days you could have a degree,
but if you didn't have actualexperience, they didn't want to
hire you.

Josh Porthouse (14:12):
You know what's crazy about this full circle
you're talking about now, 25,some years later.
It's the same thing.
Because in the middle,obviously, what happened right
was well, you have theexperience, great.
But if you don't have theeducation, you're not getting
promoted.
If you don't have the education, you're not getting the higher
paid opportunities.

(14:32):
And then again, more peoplewent to school in the teens and
then they said okay, cool.
Well, you don't have theexperience, you're like well
what do you want me to?
do yes, okay, so all of thatmakes sense.
What does that have to do withbeing a US diplomat?

Michael Dillard (14:52):
Oh, that was an accident, Josh.
I became a US diplomat onaccident.
Okay, All right, yeah, Life isspecial.
That's why you know, MrResilient.
So I got the job at the bank,making decent money, and I
decide to go and get another jobmaking more money so I can have

(15:12):
an upward mobility.
Because, unfortunately, Icouldn't get the loan officer
job because I didn't have theexperience.
Josh, they wouldn't promote meup because I didn't have the
experience.
So I went and applied to worksomewhere else where they gave
me an opportunity.
Things were going good until itwasn't.
There's a saying people don'tquit employers, they quit people

(15:37):
.
My boss.
I couldn't get along with myboss, we just didn't hit it off.
I was tired of do this, do that, do this, do that.
So I started looking for what?
Another job which helped me geta job working at Dell Computers
.
So now I am wearing flip-flops,shorts and a t-shirt going to

(15:58):
work and guess what?
I'm making more money.
And flip-flops, Okay, andflip-flops.
So life is good, I'm gettingbonuses.
And when they had a salescompetition and it was a team of
12 of us and they were likewhoever can sell the most
printers, you get $100 for theweek.
Oh, that money was mine.
You know I was broke, but stillliving.

(16:19):
So I was hungry for the money.
I was hungry.
It got so bad that peopledidn't even try no more.
That money was mine.
I was hungry, so I'm makinggood money.
And then, you know, it was asummer, as usual.
Something always happens in thesummer.
So my daughter was like hey,daddy, I want some ice cream.
Can you take me to the storewhen you drop me off at daycare?

(16:41):
I said I can't take you and getice cream before daycare, but
afterwards, how about we go andget ice cream?
Okay, cool.
So I dropped her off at daycare.
I'm driving to work.
Work is going good as usual.
They got a free food downstairsfor us to encourage us to keep
selling.
Stand on the phone After lunch.
My boss taps me on the shoulderMichael, I want to talk to you.

(17:03):
She's like we're going to haveto let you go.
We're going to have to let yougo, and this is 2008.
2008.
financial crisis 2008, 2009 yes,the 2008 2009 financial crisis,
josh gotcha.
Yeah, okay, something hadhappened earlier where I was

(17:25):
like why is this personaldevelopment book telling me to
go back and get a second master?
See, I had gotten an mba inpersonal finance along the way.
Then, when I was working atDell, something said go back and
get a master's in accounting soyou can move to Texas and work
in the corporate center and makethe big money with the big boys

(17:47):
.
I said okay, but why?
It's like do the VHS tapesstill work?
I said no, nobody don't.
They don't watch movies on VHStapes.
Okay, what about cassette tapes?
Anybody using those?
I said nope.
So do you really think peopleare going to steal, pay a
thousand dollars for a computer?

(18:07):
I said you got a point.
So I went back at my master's inaccounting.
So, as she was tapping me onthe shoulder and telling me that
I'd been laid off, I wasthinking to myself Josh, I am so
glad I listened to the personaldevelopment book because I just
finished up my master's inaccounting.
So I'm sad, disappointed, butI'm optimistic that, yeah,

(18:30):
tomorrow I'll get a job.
I'm good.
Two master's degree and abachelor's, I'm good.
So I drive pick my daughter upand she's like, daddy, let's go
get ice cream.
Like, yes, let's go get the icecream.
But inside I was, I was hurtand I was grieving yeah, yeah.

Josh Porthouse (18:47):
So then I'm okay .
You enjoy your ice cream right.

Michael Dillard (18:53):
Fulfill your obligations and keep your
promises all of that's great,you give yourself some time to
process, and then you just showup at the US State Department,
so I'm unemployed.
I go down to the unemploymentoffice and they're like oh,
congratulations, michael, youget the max.
I said oh, that's good.
How much?
$200 a week.

(19:16):
Okay, that's not enough to doanything, that's not enough,
especially when I was makingsome good money.
So I was like what am I goingto do?
How am I going to survive?
Well, remember I had the MBA inpersonal finance.
So I had invested in my 401k,bought stocks and was doing all

(19:36):
the things right in order tohave financial freedom.
So I had a little bit of moneysaved up in my account that we
were able to draw down from meand my wife were able to draw
down from to keep us afloat.
Month one no job.
Month two no job, uh-oh, uh-oh.
Month three, I finally get aninterview to be an assistant

(20:00):
store manager at a clothingstore.
My wife's like nah, don't takeit.
No, no, you can't take that job.
What we need the money, yeah,nah, there's something else
that's coming that's better thanthat.
I don't want you to be noassistant store manager selling
clothes in the mall, josh.
So when I go to the interview,my wife is walking around the

(20:20):
mall praying that I don't getthe job.
Who does that?

Josh Porthouse (20:22):
Yeah, okay, it sounds like she passed you on
the interstate.
So what happened?
It's genetic, it's genetic.

Michael Dillard (20:30):
So we come out.
I'm excited.
I'm like, yeah, they'll be intouch.
The next day I checked my email.
I got an email to go interviewto be a financial management
officer in Washington DC.
It's like huh.
I look at the requirements.
It says you have to pass a topsecret security clearance, you

(20:50):
have to pass a medicalbackground and you have to learn
a foreign language.
I said what kind of job is this?
So now I go to you know USA,united States Agency for
International Development'swebsite, type it in and look up
financial management officer.
And I started reading and thenit says, yes, you have to do all

(21:11):
these things and you have toget a US diplomatic passport
when you travel out of the US.
Have to get a US diplomaticpassport when you travel out of
the US.
At that point I realized I'daccidentally applied to be a US
diplomat and I was broke buthungry.
So you know I passed theinterview.
You know I passed, yeah.

Josh Porthouse (21:29):
Yeah, there you go.
Ok, all right, unbelievable.
And so, going through thesethings, I mean, what did you do
to cope?
I mean you, you can only getice cream once or twice before
you're like ice cream's notgonna do it.
So what actually?
I mean, that's 90 days with youknow doubt, no, no necessary

(21:52):
income, really, uh, aside fromwhat you had already saved.
So you know, thriving off,times of plenty is great, but
it's only lean for so long.
So how'd you cope with all that?
What did you do?

Michael Dillard (22:05):
I buckled down, I was watching my daughter and
I was just reflecting, like howdid this happen?
Like how did this happen?
But I kept believing that, okay, at some point in time I'll
have to go work two jobs.
At some point in time I mightjust have to buckle down and go
work two or three jobs, but Ifelt a small chance that

(22:28):
something would come up, becauseI'm like I got two degrees
right, two master's degrees anda bachelor's.
So maybe it's just a bad timing, maybe people are just backed
up.
So I just believed, I just keptbelieving that something was
going to come.
During this time I didn't, Ididn't panic, I didn't have a
spirit of like life is over oranything like that.

Josh Porthouse (22:51):
Alrighty, folks sit tight and we'll be right
back on Transacting Value.
Alrighty folks, if you'relooking for more perspective and
more podcasts, you can checkout Transacting Value on Reads
Across America Radio.
Listen in on iHeartRadio,odyssey and TuneIn.

Michael Dillard (23:09):
So I just believed, I just kept believing
that something was going to come.
During this time I didn't panic, I didn't have a spirit of like
, like life is over, or anythinglike that.

Josh Porthouse (23:23):
That's surprising, not because I know
you, because I don't, butbecause of the circumstance.
That's surprising, especiallylike you said, every 30 days
Plus, you've got kids.
This isn't just like you andyour wife deciding maybe we
won't buy that motorcycle thismonth.
This is like we got bills topay, we got things to do, yeah,

(23:46):
so okay, what about then goinginto these opportunities?
Did you feel qualified?
Did you feel capable, confident, competent?
Or was there a fair amount ofself-doubt and anxiety you had
to work through?
How did it go for you?

Michael Dillard (24:02):
When I was unemployed or when I was
applying for different jobs.

Josh Porthouse (24:06):
Well, I suppose all of the above.

Michael Dillard (24:08):
Yeah.
When I applied for a job I knewI was going to get the job
because I had an experience thatkind of changed my life when I
was working at Dell Computers.
I had one of the best salesnumber as a new sales class.
Right when you start out theyhire a group of people.
You start out taking phonecalls or working with small
businesses and I was able towork 12 hours a day.

(24:34):
I was relentless right 7 am to7 pm.
Then I got so good that I hadit down to a pact of when the
calls would come in.
My numbers were great.
So when there was anopportunity to apply to move to
a higher performing division totake care of more high profile
customers, I applied.
Now, most of the time, theperson who has the best sales

(24:57):
numbers gets the job.
I interviewed and they told mewell, we didn't know you was
interested in the job.
I said what I said yeah, wedidn't know you was interested.
I said okay, this is a first.
Yeah, because so, and so wasmeeting with all the different
managers and talking.
So we knew they were interested.
We didn't see you.

(25:17):
I said okay.
So I started doing my research.
So I started sitting with thesales team and helping mentor
the new sales reps.
So I'm mentoring the new repsand et cetera.
I go in an interview againdidn't get the job again this
time it's like what.
Didn't get the job again thistime it's like what.

(25:43):
Somebody else was in the queue,oh so so that person got the
job.
So I'm like, oh, my goodness.
So I've done the research, I'venetworked, like, oh, maybe this
just isn't for me.
Another position came openbecause it's a it's a big team,
big sales force, right.
So another position came open.
I applied and I got it thethird time.
But what that taught me is thatyou have to do your homework.

(26:06):
When you're applying for a job,do your homework.
Make sure there's no excuseswhere they can't be like oh, we
didn't know you were interested,we didn't see you.
Make sure you know what type ofbenefit and skills that they're
looking for, that they needwhen you go on the interview, so
that when you're answering thequestion, your answer will be

(26:27):
one that's a benefit to them.

Josh Porthouse (26:30):
I like that, which obviously helps your
confidence going in managingsome anxiety in the process, I'm
sure.

Michael Dillard (26:36):
Exactly exactly .
So I interviewed for that jobso many times like I could pass
an interview.

Josh Porthouse (26:43):
Right, right, right, okay, all right.
So then, this obviously helpsyou prepare, helps you get some
insight and, I don't know, itsounds like maybe even a fair
amount of luck, just that thesechances were presenting
themselves when they did andtiming being what it was
throughout your life.
But I can't imagine that that'sall it was.

(27:04):
So this is a segment of theshow called Developing Character
.
D D D, developing Character, andthis is two questions, okay,
and for everybody listening.
The whole point of this isbecause my personal theory is
values are a shortcut to ouridentity and conversations and

(27:24):
relationships, and it just sortof speeds up the awareness
process and we generally don'tjust make them up.
They start from some kind of abaseline and we build from there
as time goes and they changeand whatever, and so that's the
point of this segment.
So, michael, I have twoquestions, where my first is
then, aside from the chance andthe timing and the effort you've

(27:46):
put throughout your life intothese opportunities, what were
some of the values that you wereraised on or that you remember
being taught as a kid?

Michael Dillard (27:57):
Yeah, I remember growing up.
Be respectful of others, playnice, obey the Ten Commandments
and do unto others as you wouldhave them do unto you.

Josh Porthouse (28:11):
Solid foundation .
Okay, generally speaking,fairly common, I think.

Michael Dillard (28:39):
Okay, generally speaking, in my space, I work
with a lot of new supervisorswho are having to deal with
obstacles and they're not ableto overcome them, so I help
upskill them to be able tomanage hard decisions that they
have to make as a leader.
At the same time, I know thatthe economy can go down at some
point in time.

(29:00):
If you're not prepared for it,it'll create a financial ruin.
In addition, you're youngyou're 20, but when you're 65,
you're going to wish you hadsaved some money, you're going
to wish you invested, you'regoing to wish you had life
insurance, and et cetera.

Josh Porthouse (29:16):
Okay, all right, so that's all practical as well
, which I assume stems from youreducation, formal and informal.
But what about diplomacy?
What role did this have, ordoes it have, on your
perspective now?
I mean these other cultures,these other languages, these
other biases, patterns on theworld.
What has that done for you?

Michael Dillard (29:38):
you know biases , patterns on the world.
What has that done for you?
It's shown me that you have tovalue culture and respect
culture.
What I mean by that is that we,as individuals, we learn basic
societal norms from our localenvironment.
In another country, their normsare going to be different than

(30:00):
yours, so when you're in anothercountry, you have to recognize
and respect that there's morethan one way to achieve a goal,
and so that's what I've learnedtraveling the world.

Josh Porthouse (30:13):
Has it helped you so far, or is it just
interesting insight that maybeone day could help you?

Michael Dillard (30:19):
Definitely helped me.
When I go from country tocountry and I'm managing a team
of 30 people 20 people I'm ableto go in there and, day one,
able to relate to the people,motivate the staff and, at the
same time, perform at a highlevel motivate the staff and, at
the same time, perform at ahigh level.
A lot of times people gettripped up.

(30:39):
They go into a new environmentexpecting that things are going
to work the same way they workedin the United States or the
last country they were at, notrecognizing that you're in a
different environment, so youhave to adapt your communication
skills?

Josh Porthouse (30:55):
Oh okay, but I assume that's inward and outward
then, because with all thatchange I mean, I don't know
about you, but in my case I'mpretty confident imposter
syndrome would come up onprobably more than one occasion
until I proved myself wrong.
Did that ever come across yourmind?

Michael Dillard (31:16):
No, because I realized that, and maybe it's a
formula or something like that.
I realized that if you learnfrom your mistakes as you go
right, you improve as you go.
You're going to get immediatecues.
If you are leading a group ofpeople and you realize that
they're deficient in something,well, you can't hold them to a

(31:38):
high standard.
You got to go back and trainthem on the deficiency and then
continue to upskill them.
If you go somewhere and theteam is high performing, you
want to check and make surewhere are they motivated,
Because sometimes they're highlyskilled but they lack
motivation.

Josh Porthouse (31:58):
All right, folks sit tight, We'll be right back
on Transacting Value.

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Michael Dillard (33:04):
If you go somewhere and the team is high
performing, you just you want tocheck and make sure where are
they motivated?
Because sometimes they'rehighly skilled but they lack
motivation.

Josh Porthouse (33:17):
Okay.
Do you have a series ofquestions to identify that?
Or is it just something nowthat over time you can more
readily identify?

Michael Dillard (33:26):
I take it as an individual, by individual basis
.
For example, imagine thatyou're a leader.
You're leading a team of 30people.
I like to meet with my teamwhen I come in everybody.
So over a period of threemonths, I would meet with
someone.
Find out how long have you beenworking here?
Where did you work at before?
That'll tell you a lot aboutpeople.

(33:47):
A lot of times, people onlyfocus on what they're doing now,
for them, for that organization.
You'll find out that somepeople have over 10 years of
experience working in the sameindustry with different other
entities that are beneficial.
You find out that some peoplehad a prior skill and this is a
career change.
Then you find out well, what'syour motivation for being here?

(34:11):
Why did you join this company?
You find out why.
Oh, because they wanted toimplement the vision.
They wanted the chance to workwith different cultures.
So you understand that.
Okay, what's your career goal?
Do you still want to stayworking where you're at?
You want to work in anothersection?
What's your career goals are?
And then you start to look attheir skills, look at the work

(34:36):
they're producing.
From that I'm able to nudgesome people that are performing
at a high level but are sittingin the back and say, hey, have
you considered to be a trainer?
Have you considered hosting atraining series for X division?
If there's somebody thatdoesn't have a lot of skills,
then I kind of hey, why don'tyou come sit with me for 30

(34:59):
minutes?
Let me just show you somethinglike an impromptu conversation.
I make it feel like it's animpromptu conversation, but I'm
just slowly upskilling them, soit just each person is different
, each situation is different.

Josh Porthouse (35:12):
Yeah, okay, all right, well, that makes sense.
Now do you think any of thatstyle maybe, or your preference
for that kind of a style ofworking with people, do you
think any of that came from?
I don't know your experience inthe army I assume that was
during your high school age, soit was all pretty formative at
the time or have you just sortof grown far and away from there

(35:33):
, found more appropriate stylesto fit your own?

Michael Dillard (35:39):
Yeah, I've changed from the military style.
I had a supervisor tell me theycan tell that I was kind of
former military because of thehey, here's what we're going to
do approach that I used to have.
Hey, this is the plan, let's gowithout getting feedback right
from others.
And so I took that constructiveconsideration and said let me

(36:01):
pause in some of mycommunication, my plans, and let
others provide feedback.

Josh Porthouse (36:11):
So I've adopted it, since the military.

Michael Dillard (36:26):
Providing feedback.
You mean in terms of liketolerance or patience or just
active listening.
What does that apply to?
You can go in there and be likehey, I want to see a report,
you know, every day for the nextfive days.
You can just do that, so you'retelling them because you have
the authority.
The difference, what I'm saying, is you have the authority,
you're in charge, so what yousay goes.

(36:47):
Or you can take an adaptiveapproach and be like you know, I
noticed that the payments arekind of behind lately.
What has changed?
Oh well, the ex-healthdepartment or health section,
the person is out and they sentit all at the last minute.

(37:09):
I see, Okay.

Josh Porthouse (37:12):
So you're coming from more of a place of
curiosity.

Michael Dillard (37:15):
Correct Collaborative asking questions
versus implementing a planwithout trying to figure out,
okay, what's the root cause, andalso involving others.
So they say, oh well, all thesecame at the last minute because
of X division.
Okay, does this normally happen?
Yeah, it always happens at theend of the quarter.

(37:37):
Oh, now we realize that this isan ongoing issue.
Okay, so what can we do to makesure that we don't get this big
rush next time?
Then they might say okay, whatif we just sent out an email,
like three weeks before the endof the quarter, to tell the

(37:59):
program managers to make sureyour partners send invoices in
early, because we won't be ableto process everything at the
same time?
Okay, so yeah, solution-based.

Josh Porthouse (38:09):
So, yeah, solution based sort of a growth
mindset, I guess Correct, yeah,ok, ok, cool.
And so all the things thatyou've experienced and done,
obviously all the lessons, likeyou just brought up, you know,
trust, confidence, morale andrelationships, all that rapport
and everything you'veaccomplished.

(38:30):
Well, now, at this point aroundthe world, I guess my really
last two questions, for the sakeof time here, are well, fairly
straightforward I guess.
But what has all of it done nowfor your sense of self?
You've gone from the factoryline worker, the high school kid
, the soldier in Tennessee todominating the world and every

(38:56):
challenge that's come your wayso far.
That says a lot, in my opinion.
But what's your opinion?
What has it done for yourself-worth?

Michael Dillard (39:07):
It has given me the attitude that when people
are younger, if they understand,if they can do it, you can do
it.
Once again, if you look out andyou say, wait a minute, they've
been able to achieve this day.
But no, no, you can do it too.
If they can do it, you can doit, believe it, achieve it.

(39:28):
So I feel like now is the timeto work with young people,
college students, young adultsto give them the vision, say,
okay, what is it that you wantto work on?
I want to do this.
Okay, what are three thingsthat you can do or others have
done in the past, do you like?

(39:53):
So now they pick that one thingand then, josh, every day they
just do a little bit and theyjust start working towards the
goal and they chip at itEventually.
Success will come.
Now, along the way, if I'm ableto coach them and give them a
little bit of guidance, it makesit easier for them to reach the
top.

Josh Porthouse (40:08):
Yeah, absolutely .
Well, it takes a village.
I'm a firm believer in that,and it's not always just to pick
up kids from daycare or to helpwith dinner or help with
laundry or something.
I think more often than not andI'm sure traveling the world,
like in my case was deploymentswith the Marine Corps infantry
Most of my career has beenactive duty and I can only

(40:29):
assume most of yours would do.
But Well, ngos you said thatit's been probably pretty
similar.
That it takes a villagereference also makes a huge
impact in terms of perspectiveand conversational skills and
just learning how other peoplebecome human, you know, and grow

(40:50):
into themselves.
It's a game changer.
Yeah, absolutely, and as Iunderstand it, you're also an
author right, yes, yep, yep, Iam the author of two books.

Michael Dillard (41:03):
The first book, called Accidental Success,
would tell you how I went frombeing, you know, unemployed on a
Friday, accidental US diplomaton a Monday.
People kept wanting to knowabout my story so I wrote it in
the book.
I also shared my resilient tipsin the book, also share my
leadership tips in the book tohelp people become the best

(41:24):
version of themselves.
And then the second book, whichis a fiction book, on personal
finance.
So I keep you entertained, josh, to help you learn about money.

Josh Porthouse (41:35):
Yeah, okay, I'm digging that.
Take a minute real quick.
What are you talking about?
A fiction like the richest manin Babylon type fiction book.

Michael Dillard (41:42):
It's similar to like David Bach's book like
Automatic Millionaire.

Josh Porthouse (41:50):
What's your book called?
What's it about?

Michael Dillard (41:51):
Yeah, build generational wealth, retire
early.
So imagine there's two couplescalled.
What's it about?
Yeah off.
So he invites her back tochurch.
So they go to church, theystart dating, they get married.

(42:16):
The uncle gives them the bookthat talks about personal
finance buying life insurancewhen you're young, then
investing your 401k and thenthree, paying off high interest
debt, putting money in yourindividual retirement account
and then opening up a childinheritance account.
So it walks through the lifecycle of a couple implementing

(42:37):
these different actions in theirlife.
But it also shares the story ofhow their neighbor, their
friends, who are married, whoare living a good life, who are
buying up everything.
But, as we know today, lifelooks good, you're enjoying life
, but later on the spendinghabits start to catch up with

(42:59):
that couple and then they startrunning into financial ruin
while the couple is enjoyingfinancial freedom along the way.
And then it takes the lifestory of a single person how
they end up having to take careof their daughters I mean not
their daughter, but theirsister's kids because something
happened to, unfortunately tothem.

(43:19):
So it's a fictional book.
It gives you the life story ofmarried couple, single people,
and the different financialthings that you can do to have
financial freedom.

Josh Porthouse (43:31):
I do like financial freedom.
Well, I'm entertained bypursuing it.
I don't know that I like it,yet I don't have it, but I
appreciate your insight for that, and so I guess then my last
question is, for anybody who'sinterested in finding your books
, obviously just learning moreabout your story where do people

(43:51):
go?
How do we find these things?

Michael Dillard (43:53):
Yeah, If you go to wwwmadillard
M-A-D-I-L-L-A-R-D, you'll see onmy website I got some free
resources for you.
You can download a couple offinancial guides that help you
avoid the seven most commonfinancial mistakes.
If you're a leader, you want tolearn how to lead with impact.

(44:17):
I have a lead with impact guidethat you can use to become a
better supervisor.
And then, if you just want tofollow me on YouTube or any of
my podcasts, you can also checkme out there.
And if you're looking to bookme, my booking information is
there.

Josh Porthouse (44:33):
There we go All right.
Well, for anybody who's new toour show, depending on the
player you're streaming thisconversation on, you can click
see more, click show more, andthere's a drop down arrow under
this conversation and in thatdescription you'll be able to

(44:57):
see links to well madillardcomand get to the website, or links
to the books, or, obviously, tobe able to book Michael Dillard
as a speaker as well.
Dude, I really appreciate theopportunity, man, and your time.
I understand you're out rightnow and you got your whole life
in front of you and you're doingthings and you're busy.
But just to take thisopportunity to come onto the
show, share your story a littlebit, talk about value systems,
their impact and ways toovercome a fear of failure, to

(45:20):
reframe it to be successful andwhat it sounds like lead with
excellence, very well andregularly, which is a huge
success in and of itself.
So thank you for your time.
I appreciate your perspectiveas well.
Appreciate it, josh, absolutely.

(45:41):
To everybody else who's listenedto our conversation or watched
it.
In this case, I appreciate youguys tuning in as well.
If you want to hear more of ourconversations, you can go to
transactingvaluepodcastcom andon the homepage this is pretty
cool the top right corner of theconversations you can go to
transactingvaluepodcastcom andon the homepage this is pretty
cool the top right corner of thescreen there's a leave a
voicemail button.
Now when you click it, twominutes of talk time goes

(46:03):
directly to you.
You can leave whatever messageyou want constructive or
destructive, I think we canhandle either.
But in those voicemails aboutthe show, about our
conversations totally fine forus.
You can also leave a message,in this case for Michael.
Let us know that it's for him,let us know the episode so we
know to forward it on to him.

(46:23):
Any feedback you've got abouthis books, any feedback or any
insight you've got about thisconversation for him as well, to
help him better refine and tellhis story.
Totally cool.
I highly recommend it.
Take the opportunity and let usknow what you think about it.
But for right now, thank youguys for tuning in.
Michael, thank you again foryour time and until next time.

(46:44):
That was Transacting Value.
Thank you to our show partnersand folks.
Thank you for tuning in andappreciating our value as we all
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(47:06):
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(47:47):
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