Transcending Home Care
Transcending Home Care is your source for ideas, insights, advice and implications surrounding the ever-changing landscape of providing professional care wherever patients call home. Transcend Chief Strategy Officer Tony Kudner hosts interesting conversations on current trends with a goal of delivering valuable insights to our listeners. We hope these conversations help you succeed in the ever-changing landscape of home care and senior care. For more than 20 years, Transcend has helped providers build their operations and brands to increase referrals, admissions, staff retention and performance scores.
Episodes
In this episode of Transcending Home Care, host Tony Kudner, chief strategy officer at Transcend Strategy Group, delves into the importance of a growth mindset for community home-based care providers. Featuring insights from Patricia McDaniel, vice president of business development at NorthStar Care Community, the discussion covers the necessity of intentional strategic growth, the importance of quick response to pati...
In this episode of the Transcending Home Care Podcast, Transcend Chief Strategy Officer Tony Kudner interviews Penny Smith, a hospice nurse who has garnered a significant following on TikTok by blending humor, pop culture trends and educational content. Penny discusses the misperceptions about hospice care, shares her personal journey into nursing, and elaborates on how she uses TikTok to alleviate fears and provide a...
Dr. Josh Lowentritt of Aledade discusses their Comprehensive Advance Care Planning Program, reducing hospitalizations and transforming patient-centered care.
In this episode of Transcending Home Care, Tony Kudner talks with April Dovorany, earned media expert at Real Chemistry, about sharing impactful patient stories. Learn how to craft pitches, engage local media, and navigate patient privacy to highlight the extraordinary care provided by home-based organizations while boosting visibility and community impact.
Transcend’s CEO Stephanie Johnston, Chief Strategy Officer Tony Kudner, and Senior Client Advisor Courtney Penn sit down and talk about the big issues that affected the home-based care community in 2024. From the status of the Amedisys/United Healthcare acquisition, to what’s going on at the National Alliance for Care at Home, to clinician burnout and beyond, we talk through another tumultuous year and discussed what ...
How many times do home-based care organizations try to train their field staff with endless slide decks and voiceovers? Do clinicians actually retain information presented this way? When the battle for the best staff is intense and the marginal cost of turnover is enormous, understanding how to orient your bedside workforce can make or break your program.
In this episode, we sit down just six days after the 2024 presidential election to talk with Logan Hoover, vice president of policy and government relations for the National Alliance for Care at Home. Logan talks through what a republican presidency might mean for healthcare and hospice, especially in light of having full control of the house and senate as well.
Colors, logos and names are important, but they’re really only a small part of what makes a durable healthcare brand. In this episode of Transcending Home Care, we sat down with Denise King, vice president and chief branding and marketing officer at NorthStar Care Community, to talk about how the best brands use strategy to achieve their goals
In this episode, Transcend Chief Strategy Officer Tony Kudner sits down with Kate Proctor, executive advisor to the National Alliance for Care at Home and chief strategy officer and general counsel at Omnia Healthcare Group. They talk about risk management for marketing home-based care and hospice, and get the latest on the merger between NAHC and NHPCO.
Hospice News editor Jim Parker has been covering the hospice and palliative care community with depth and nuance since the outlet was founded in 2019. The industry has seen enormous change over that time – from M&A, to program integrity, to growth in the space – and Hospice News has been an informative source for leaders across the country. In this episode of Transcending Home Care, Tony Kudner sat down with Jim P...
In this episode, Tony sits down with Courtney Penn to talk through Transcend’s approach to change management and what successful changes have in common. The conversation touches on key milestones, planning for change and communicating it well, and developing the critical feedback loops needed to gauge the success of the change. Tony and Courtney also discuss several client case studies and examples from their own expe...
When we talk about the shift to value-based care, we talk a lot about concepts like delegated risk, upside and downside bonuses and incentives, and of course, data. On the quality side, we default to using standard patient satisfaction scores and tools as benchmarks for where the conversation starts and ends.
In this episode, we take a deeper dive into what quality and a relationship with a patient or consumer might me...
Tune in to our latest podcast episode for a rapid response to the final Medicaid Access Rule. Join host Tony Kudner and special guest David Totaro of BAYADA Hearts for Home Care as they dissect the implications of the 80/20 rule on home care providers. From understanding key components to exploring challenges and potential solutions, this episode offers valuable insights into the future of home-based care. Whether you...
How can home health and hospice organizations apply data to provide better patient care? What if data-driven predictive modeling could define with a high degree of certainty that a patient was on the verge of hospitalization … or pinpoint when a patient would die?
What do future opportunities look like as artificial intelligence and machine learning make predictive modeling even more accurate and able to adju...
Sometimes it’s good to put two “like minds” in a room and get them talking. You don’t have to ask us twice! Transcend’s Stan Massey and Tony Kudner sit down for a free-flowing conversation about the biggest trends in home-based care over the last 10 to 15 years, and discuss what skills might serve providers well in the years to come.
With much of Transcend’s research, we aim to have a discrete point of view a...
Data is becoming increasingly engrained and revered in the world of healthcare. And, indeed, data is vitally important in improving medical science, measuring outcomes and proving the value of specific processes.
Yet, as data continues to grow in priority, that emphasis can cause patients to feel like a number in an ever-expanding sea of numbers. Going back to Hippocrates, medicine was designed to treat people, not jus...
Value is more than a buzzword in home-based care these days. Agencies know that payers, policymakers and consumers are all expecting it in the care they provide. But where should a hospice or home care agency start when thinking about how to demonstrate that value? How do you create a value proposition when there isn’t yet a roadmap for doing so?
It all begins with taking a step back and defining exactly who you’re try...
A financially viable home-based palliative care model is driven by appropriate practices, processes and logistics. A big part of establishing successful parameters comes from starting with a sensible staffing model.
What are the right roles in a palliative care start-up? How should a provider schedule patient visits? What’s the proper mix of in-person visits versus support by phone or virtual video visits? How does the...
Most healthcare providers – especially providers of care at patients’ homes – started their organizations offering one particular service line. Whether that original service was home health, hospice, private duty nursing or something else, many organizations felt the need to expand their services and engage with patients for more needs over longer periods of time.
When these organizations added even one more service, t...
Due to the historically weak reimbursement stream from CMS for palliative care, providers often have been conflicted with providing this undeniably helpful service and staying out of the red while doing so.
Some hospice providers started their palliative care service line with the mindset that it would be a “loss leader” – they expected to lose money on the service but hoped to build relationships with patients and fam...
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