How to Train the Next Generation of Plumbers, Electricians, & HVAC Technicians w/ Richard Hart

Today’s guest has grown his plumbing and excavation business by 400% in the last 5 years, putting him in a great position to scale. How? Through intensive training and education. Now, he’s ready to add electrical, HVAC, and more training programs to his academy so he can keep transforming the trades in his region.

In this episode, Lynn speaks with Richard Hart, the Founder of Harts Services and Harts Academy, about how he’s inspiring innovation and leadership in the next generation of trades professionals.

Harts Academy is teaching plumbing, electrical, and HVAC apprentices the leadership skills, technical skills, and customer service skills needed to succeed in the trades. Above all, they’re training apprentices to show up professionally and thrive both independently and as part of a team.

Richard is an innovative leader that exudes genuine servitude. So you’re in for some fantastic insights. Listen in to learn how Harts Academy is transforming the next generation of tradespeople in Washington!

On this episode of Transforming the Trades, Lynn and Richard discuss:

• Richard’s approach to training open-minded, innovative tradespeople.

• About Harts Academy: How it’s shaping the next generation of plumbers.

• How to inspire innovation and leadership in the trade industry.

• Why Harts apprentices are so successful after getting out into the field for the first time.

• Why customer service is a key part of training.

• KPIs for Trainees: How to measure the growth and success of apprentices.

• Harts Services’ pay structure for new plumbers.

• Are there other trade academies similar to Harts Academy?

• Would you consult another trade business on how to train their apprentices?

Actionable Key Takeaways for Trades Operators:

• After one year of apprenticeship, it’s time to get your apprentices out into the field. At the one year mark, they’ll be able to figure out if they’re going to stay where they are or if they need to go somewhere else that will let them do more.

• Customer service training should be intensive. Whether it’s new construction or an old home, you should treat it with more respect than you treat your own home.

• Paying it forward is what makes the world, and the trade industry, keep improving. The way you’re going to make your company #1 is by paying it forward to your trainees/employees.

The resources mentioned in this episode are:

• Learn more about Hart’s Services’ & The Harts Academy: www.hartsservices.com/academy-apprentice-program

• Connect with Richard on LinkedIn

• Questions? Text or voice message him: (253)-342-5639

• Email him: [e-mail]

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Transforming the Trades Podcast Website: https://transformingthetrades.net/

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