159 Tech, Trust & Transformation: The Human Side of Clinic Software with Jane App

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Hey listeners! Katie here. Today’s episode took a totally unexpected turn – what started as a chat about tech and software for clinics became a much deeper conversation about self-worth, value, and the human side of technology. I loved recording this one, and I think you’ll find it thought-provoking and reassuring, especially if you’ve ever agonised over changing your clinic software or worried about the security of your patients’ data.

Episode Summary ✨

I’m joined by Javia from Jane App, who shares her insights from eight years in the industry. We cover:

• The real reasons clinic owners hesitate to invest in new software (spoiler: it’s not just the cost)
• Why moving to a new system isn’t as scary as it seems – especially with the right support
• The importance of planning your business tech for where you want to be in 12–24 months, not just where you are now
• How cloud-based systems like Jane keep your data more secure than any filing cabinet
• The critical role of human support and community in tech adoption
• Why work-life balance matters and how the right systems can help you achieve it
• Shifting from a scarcity mindset to an abundance mindset when investing in your business

Key Takeaways 📝

• Don’t let fear of the unknown hold you back from making positive changes in your clinic
• Tech support should feel like a partnership – look for companies who offer real human help
• Your time is precious. Invest in systems that give you more of it, not less
• Security concerns are normal, but modern medical software is often safer than paper
• Plan your tech for the business you want, not just the business you have today
• You don’t have to do everything yourself – it’s okay (and smart) to outsource and get help

Resources & Links 🔗

• Jane App UK: janeapp.co.uk
• Instagram: @janeappuk
• Book a demo or get in touch for support via their website

Thanks for listening! If you found this episode helpful, please subscribe and join me next time for more honest conversations to help you build a clinic and a life you love. 💙

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk. 

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