Triple Sat
Join us on our tasty journey as three restaurant industry veterans dish out insights, laughs, and heartwarming tales from the hospitality world! From serving up scrumptious meals to crafting unforgettable dining experiences, we're here to share our secrets to making customers happy, one delicious bite at a time. Welcome to Triple Sat, where fun and fabulous service collide!
Episodes
July 14, 2025 • 39 mins
This week we packed our bags - and our wine glasses - and headed to Virginia Wine Country for a birthday getaway full of grapes, ghosts, and gorgeous views. From sipping local wines in the rolling hills to spending a couple of nights in a definitely haunted bed and breakfast (yes, there were noises... no it wasn't just the wine)., we embraced it all. We even squeezed in a visit to Shenandoah National Park and took a ride down Skyli...
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June 30, 2025 • 31 mins
It's summertime in our little resort town, and the tourists are hot, hungry, and tipsy by 3pm. In this episode, we are diving into the chaos, charm, and comedy of working in restaurants during the peak season. From slammed patios and frozen drink meltdowns to parking nightmares and mystery tan lines, we are serving up stories that prove summer in hospitality is a whole different beast. Whether you are running on adrenaline, espress...
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June 16, 2025 • 34 mins
A listener hit us with the ultimate hospitality dilemma: the service was bad... like, "did they just ghost our table?" bad - but should you still leave 20%? In this episode, we dive fork-first into the messy world of tipping, swap stories of service gone sideways, and try to answer the age-old question: do you tip for effort, existence, or just to avoid being haunted by your conscience?
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June 2, 2025 • 21 mins
In this episode, we're talking about the revolving door of the restaurant, the bitter-sweet hellos and goodbyes that come with life in hospitality. From employees moving on to new adventures, musicians playing their last set, to saying goodbye (for now) to team members heading out on maternity leave, we share stories of growth, change, and those unforgettable characters who leave a mark long after their last shift, set. or visit. W...
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May 19, 2025 • 25 mins
You asked for the dirty details, well maybe not, but we delivered anyway - straight from the bowels of the hospitality industry. In this episode, we dive headfirst (ew) into the world of unexpected bowel movements: diners who didn't make it to the restroom, guests who confused the floor for a toilet, and one very unfortunate trail to the bathroom. It's gross. It's hilarious. It's human. And yes, it really happened. Grab some air fr...
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May 5, 2025 • 26 mins
When the oven goes cold, the supplier flakes, or the universe just decides it's a "plot twist" kind of day, restaurant folks know it's time to pivot. In this episode, we're talking about the power of (and necessity of) adapting on the fly in the hospitality world, from last-minute menu changes to major weather changes. We share stories of those times when smooth service meant thinking fast. Plus, we are one host down today - she ha...
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April 21, 2025 • 40 mins
In this episode, the crew heads to Atlantic City for a weekend that checks all the boxes: craft beers, live music, the thrill of the casino floor, and dinner with an ocean view. From tasting beers to rolling the dice, we're breaking down the highlights (and a few lowlights) of our trip to the AC beer and music festival. Come for the festival recap, stay for the tales of questionable luck and excellent food. Cheers to good times, co...
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April 7, 2025 • 35 mins
Food allergies aren't just dietary preferences - they are serious health concerns that impact millions of people every day. In this episode, we talk about the responsibilities and challenges of safely serving guests with food allergies. From cross-contamination to communication breakdowns, we explore what it really takes to create a safe dining experience. Whether you're on the line, on the floor, or managing the whole operation, t...
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March 24, 2025 • 41 mins
Southern charm and, maybe, a few questionable decisions.
We took a trip to Savannah, and let's just say ..... the city's hospitality game is strong, but so were the cocktails. In this episode, we break down every sip, bite, and service encounter from our adventure. From bars that made us feel like VIPs to restaurants where we questioned our life choices, we're spilling the sweet tea (and maybe a little bourbon).
Did we find th...
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March 10, 2025 • 29 mins
Lights, camera... questionable fashion choices! In this star-studded episode, we roll out the red carpet (at least the freshly vacuumed non-slip rugs) for the best and worst-dressed guests we have encountered. From five-star elegance to "Did they sleep in that?" disasters, we're handing out imaginary awards for the most unforgettable outfits in hospitality history.
Expect dramatic reveals, style shocks, and a few wardrobe malfunct...
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February 24, 2025 • 31 mins
Welcome to the trenches of food, bar, and catering service, where the only thing stronger than the espresso is the staff's will to survive.
In this episode, we swap our wildest battle scars from the floor and the bar, and that one time, we chased a drunken woman around the parking lot! From customer meltdowns to kitchen disasters, we are serving up the good, the bad, and the hilariously absurd moments that make the hospitality wor...
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February 10, 2025 • 38 mins
Ah, the end of a great meal- the plates are empty, the drinks are drained, and then.... the check arrives. Do you reach for it like a hero? Do you pretend to check your phone until someone else grabs it?
In this episode, we are breaking down the awkward and sometimes down right dramatic art of paying the bill. From the high-stakes dance of splitting the check to the mysterious math of "Venmo me later," we dive fork-first into one...
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January 27, 2025 • 26 mins
Ever been told, 'It's just a 20-minute wait,' and suddenly you're calculating how long you can survive on complimentary mints? In this episode, we are here to decode the mystery of the restaurant waitlist. We are diving into the restaurant host's psychology, strategy, and power plays. We will teach you to wait like a pro or at least pretend you're not secretly starving and judging everyone eating before you.
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January 13, 2025 • 18 mins
New Year, New Us! Just kidding - we're still the same hosts you've tolerated (and maybe even liked?) throughout 2024. In this episode, we're embracing change by talking about resolutions, goals, vision boards, and getting in some vacation time. Whether it's boosting sales, improving work-life balance, or just surviving the January blues, we've got tips, laughs, and maybe a resolution or two. Grab a coffee- or something stronger- an...
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December 30, 2024 • 40 mins
In this episode, we tackle the serious (and seriously funny) art of surviving the dining room floor. From decoding passive-aggressive customer code words to navigating the minefield of coworkers, this episode serves up hot tips and spicier commentary. Warning: may cause side effects like spontaneous laughter, better tips, and an urgent need for a coffee refill.
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December 16, 2024 • 30 mins
Hospitality for the holidays: Serving up warmth and cheer. It's the season of joy, kindness, and a little chaos- just like your favorite holiday dinner service. In this heartwarming episode, we unwrap stories of hospitality magic that go beyond the plate. From our favorite customers and clients to servers who sprinkle extra cheer with every refill, we talk about the little things that make the season feel special. So grab a cup of...
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December 2, 2024 • 34 mins
Welcome to table manners & mayhem, the podcast where we spill the tea (but not on the floor, please) about what really goes on in restaurants. Think of it as a survival guide to dining out without becoming that customer. We’ll dish out the dos that make servers smile and the don’ts that have bartenders plotting your exile. Whether you’re a fork-dropper, a menu-modifier, or a 'water-with-no-ice-extra-lemon' type, this episode has th...
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November 18, 2024 • 25 mins
Specials: the chef's creative masterpiece, happy hour, and Black Friday specials are sometimes the customer's ultimate playground for chaos. Join us as we unpack the wild ways guests twist the word "special" into "I'll take that, but make it gluten-free, sugar-free, or unicorn-shaped." From substitutions gone rogue to demands that defy logic, this episode is a laugh-out-loud guide to what happens when customers take "special" to a ...
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November 4, 2024 • 38 mins
Join us for a celebration of powerhouse women at the Delaware Restaurant Association's Women of Hospitality Event! This event shines a spotlight on the incredible women redefining hospitality.
We are bringing unfiltered questions to the people that bring the service - from "What's the weirdest guest request you've ever gotten?" to "Strange food pairings."
Tune in as we dive into the real, ridiculous, and downright hilarious side...
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October 14, 2024 • 35 mins
Lost in the weeds: Tales from the service trenches.
We've all been there - tickets piling up, tables waiting, and your brain about to short-circuit. In this episode, we dive deep into the chaos of being in the weeds. We swap war stories from the dining room battlefield, share survival tips, and find a way to laugh through it all. Whether you are a veteran server or just curious about the madness behind the scenes, grab a drink (yo...
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