Triple Sat

Triple Sat

Join us on our tasty journey as three restaurant industry veterans dish out insights, laughs, and heartwarming tales from the hospitality world! From serving up scrumptious meals to crafting unforgettable dining experiences, we're here to share our secrets to making customers happy, one delicious bite at a time. Welcome to Triple Sat, where fun and fabulous service collide!

Episodes

Parking Woes

December 29, 2025 • 22 mins
Meters that expire too soon, full lots, and drivers who absolutely cannot park their own cars - this episode covers it all. From low-speed parking lot accidents to the chaos of circling one more time, we vent about the universal struggle of finding a spot and surviving it.
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Triple Sat Travels - Saint Michaels, MD

December 15, 2025 • 32 mins
Who says a great trip has to be far away? This week on Triple Sat Travels, we escape to Saint Michaels, MD - only about an hour and forty minutes from us and absolutely worth it. A quick trip, some fast walking, good eats, and a small town Hallmark holiday movie feel that makes you immediately want to plan your next trip.
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The Donation Dilemma

December 1, 2025 • 24 mins
In this episode, we delve into the seemingly endless stream of donation requests. From gift cards and raffle baskets to dine and donate nights, donated food for events, and the classic "our event will give your business great exposure," we are breaking down the real cost of "giving back." We share stories and talk about how operators decide when to say yes, when to decline politely, and how to protect your margins while still supp...
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Holidaze

November 17, 2025 • 20 mins
It's the most chaotic time of year! The holidays bring joy, family, and a whole lot of stress - especially for those of us working in restaurants and catering. In this episode, we talk about what it's really like behind the scenes during the season of "festive madness." From overbooking parties and impossible menus to staff meltdowns and Christmas miracles, we share the highs, lows, and hilarious moments that come with surviving t...
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To Review or Not to Review

October 20, 2025 • 29 mins
To Review or Not to Review - that is the question! In this episode, we are pulling back the curtain on the world of online reviews. From glowing five-star love notes to the "food was great but three stars" mysteries, we have seen it all. We talk about when feedback helps, when it hurts. and how to keep your cool when the internet forgets we are human. Because in hospitality, every star counts.
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Bring Your Own.... Boundaries

October 6, 2025 • 22 mins
In this episode, we are talking about BYO - bottles, cake, food, etc - and when it's cool.... and when it's not cool. Sure, we get it, Aunt Linda makes a killer cheesecake, and you want to share it, but at the end of the day, restaurants and caterers are still businesses. That seat you are sitting in keeps the lights on, pays the staff, and funds the next great meal you didn't have to make yourself. Join us as we unpack the fine li...
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Triple Sat Chats with Kathy McDonald "Mac" from Celebrate Wellness

September 22, 2025 • 26 mins
In this episode, we welcome Kathy McDonald from Celebrate Wellness, an organization dedicated to helping those in the hospitality industry take care of their mental health. Let's be honest - our industry runs on caffeine, chaos, and the occasional meltdown, and Kathy is here to remind us that recharging ourselves is just as important as serving others. We talk about finding help to manage stress and find balance because taking care...
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Shoulder Season

September 8, 2025 • 24 mins
In this episode, we dive into the magic of the shoulder season at the beach - when the tourists finally pack up their coolers, the traffic disappears at least during the week, and the ocean feels like it belongs to us again. It's festival time, wedding season, and the perfect moment to enjoy a quiet weekday stroll on an almost empty shoreline. Join us as we talk about the joys and challenges of living in a beach town after the summ...
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Alfresco Dining

August 25, 2025 • 26 mins
Summer at the beach means sunshine, salty air, cold drinks, and of course... dining alfresco. Nothing says "vacation mode" like eating outside - until the flies arrive and remind you they , too, came for the seafood special. In this episode, we dig into the joys and the buzzkills of open air dining at the beach, from the picture perfect sunsets to the less than perfect winged freeloaders who won't leave your fries alone. Pull up a ...
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Triple Sat Chats with Dru Tevis of Brulé

August 11, 2025 • 32 mins
This week, we welcome the sugar sorcerer himself - the winner of the Food Network's Season Nine Holiday Baking Championship, Pastry Chef Dru Tevis from Brulé. From cakes to delicate tarts, to bruléed perfection, Dru shares the sweet (and not so sweet) realities of life in the pastry lane. We talk inspiration, precision, and the pressure of plating edible art. Warning: listening may cause intense dessert cravings!
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August at the Beach

July 28, 2025 • 25 mins
It's August at the beach, which means the tourists are hot, hangry, somehow more extra than ever. In this episode, we dive into the annual madness that is serving August visitors. Join us as we vent, laugh, and try not to hide in the walk-in while surviving the last sweaty stretch of tourist season.
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Triple Sat Travels - Virginia Wine Country

July 14, 2025 • 39 mins
This week we packed our bags - and our wine glasses - and headed to Virginia Wine Country for a birthday getaway full of grapes, ghosts, and gorgeous views. From sipping local wines in the rolling hills to spending a couple of nights in a definitely haunted bed and breakfast (yes, there were noises... no it wasn't just the wine)., we embraced it all. We even squeezed in a visit to Shenandoah National Park and took a ride down Skyli...
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Summer Fun! Sunscreen, Sangria, and Side Work.

June 30, 2025 • 31 mins
It's summertime in our little resort town, and the tourists are hot, hungry, and tipsy by 3pm. In this episode, we are diving into the chaos, charm, and comedy of working in restaurants during the peak season. From slammed patios and frozen drink meltdowns to parking nightmares and mystery tan lines, we are serving up stories that prove summer in hospitality is a whole different beast. Whether you are running on adrenaline, espress...
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Tips for Tips - When the Bread's Cold and the Server's Colder

June 16, 2025 • 34 mins
A listener hit us with the ultimate hospitality dilemma: the service was bad... like, "did they just ghost our table?" bad - but should you still leave 20%? In this episode, we dive fork-first into the messy world of tipping, swap stories of service gone sideways, and try to answer the age-old question: do you tip for effort, existence, or just to avoid being haunted by your conscience?
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Hellos and Goodbyes

June 2, 2025 • 21 mins
In this episode, we're talking about the revolving door of the restaurant, the bitter-sweet hellos and goodbyes that come with life in hospitality. From employees moving on to new adventures, musicians playing their last set, to saying goodbye (for now) to team members heading out on maternity leave, we share stories of growth, change, and those unforgettable characters who leave a mark long after their last shift, set. or visit. W...
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Sh!t Happens

May 19, 2025 • 25 mins
You asked for the dirty details, well maybe not, but we delivered anyway - straight from the bowels of the hospitality industry. In this episode, we dive headfirst (ew) into the world of unexpected bowel movements: diners who didn't make it to the restroom, guests who confused the floor for a toilet, and one very unfortunate trail to the bathroom. It's gross. It's hilarious. It's human. And yes, it really happened. Grab some air fr...
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The Art of the Pivot

May 5, 2025 • 26 mins
When the oven goes cold, the supplier flakes, or the universe just decides it's a "plot twist" kind of day, restaurant folks know it's time to pivot. In this episode, we're talking about the power of (and necessity of) adapting on the fly in the hospitality world, from last-minute menu changes to major weather changes. We share stories of those times when smooth service meant thinking fast. Plus, we are one host down today - she ha...
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Triple Sat Travels - Atlantic City

April 21, 2025 • 40 mins
In this episode, the crew heads to Atlantic City for a weekend that checks all the boxes: craft beers, live music, the thrill of the casino floor, and dinner with an ocean view. From tasting beers to rolling the dice, we're breaking down the highlights (and a few lowlights) of our trip to the AC beer and music festival. Come for the festival recap, stay for the tales of questionable luck and excellent food. Cheers to good times, co...
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Safe to Serve: Navigating Food Allergies

April 7, 2025 • 35 mins
Food allergies aren't just dietary preferences - they are serious health concerns that impact millions of people every day. In this episode, we talk about the responsibilities and challenges of safely serving guests with food allergies. From cross-contamination to communication breakdowns, we explore what it really takes to create a safe dining experience. Whether you're on the line, on the floor, or managing the whole operation, t...
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Triple Sat Travels - Savannah

March 24, 2025 • 41 mins
Southern charm and, maybe, a few questionable decisions. We took a trip to Savannah, and let's just say ..... the city's hospitality game is strong, but so were the cocktails. In this episode, we break down every sip, bite, and service encounter from our adventure. From bars that made us feel like VIPs to restaurants where we questioned our life choices, we're spilling the sweet tea (and maybe a little bourbon). Did we find th...
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