Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Discover why ScaleCon is called the “best MSP conference ever” as Uncle Marv and Tahir discuss what sets it apart: practical strategies, zero sales pitches, and a focus on what works. 

Tahir shares raw stories from last year’s event, including how attendees drove enormous revenue jumps and learned game-changing marketing strategies. Listen for tips on inbound and direct mail success, the thinking behind a single-stage, high-engageme...

Floods, failed DIY, and donut debates! This episode covers everything from home catastrophes to the practical realities of IT support when clients do things their own way. This episode with Matt delivers more laughs, hard lessons, and hands-on IT advice than a week in the field.

Why listen:

• Learn how a simple bathtub disaster led to a total home overhaul and $15,000 in repairs
• Get actionable advice for dealing with insurance after...

Matt Mulcahy shares the blueprint for launching MSP Cyber in 2025. We cover what it really costs, what tools matter, where MSPs are going wrong with value, and why combining IT with digital marketing is a game-changer.

Why Listen:

• Learn the real startup costs of an MSP today
• Why Miami’s IT market is still wide open
• Shifting value away from just help desk services
• How CRMs beat PSAs for real business growth
• Balancing fixed projects wi...

Ever been told, “You’re too expensive”? Yeah, me too. In this episode, I share how I deal with prospects who quote me lower rates from “their guy” — and why I never match those prices. Instead, I focus on flipping the conversation to value, downtime costs, and the trust that keeps clients with me for decades.

Why Listen:

• Learn why I never match lower competitor pricing
• Simple framework: per site, per server, per computer, per user
• ...

After conversations with Cory Clark of SonicWall and Reddit’s MSP community, I lay out the facts and why poor practices—not firewalls—are usually the weak link. I also share my hands-on Ubiquiti deployments (cameras, gateways, doorbells), how Cable Finder through Telarus helped me sign two clients on the spot, and review the CoolPie 3-in-1 SSD Cloner for NVMe drives. And yes—another Florida Man story.

Companies, Products & Tools Men...

What if you could slash your hiring time from 44 days to just 5? In this can’t-miss interview, Chris Keith of Hirexe shares how his AI-powered platform is turning chaos into clarity for MSP recruitment. From scraping “real CV” data to delivering vetted candidates at lightning speed, Chris reveals the secrets behind his revolutionary process and how you can save up to 75% on payroll—without sacrificing quality or culture! 

Guest: Chr...

Uncle Marv welcomes Chris Champion, an entrepreneur deeply embedded in AI-powered business automation and podcasting. They cover AI's explosive growth, its impact on various industries including IT, legal, and transportation, and the necessity of integrating AI into workflows. Chris shares how AI agents help scale his productivity and how entrepreneurs can leverage AI as a "digital lemonade stand." The episode mixes engaging anecdo...

If you’ve ever dreaded those endless compliance audits, this one’s for you! I’m joined by Mark Heather from ComplianceAide, and we break down how MSPs can slash audit time by up to 85%, onboard in minutes, and deliver polished, board-ready compliance reports without adding a single person to the payroll. This AI-powered platform isn’t just fast — it’s smart, scalable, and designed to turn compliance from a painful chore into a prof...

Hey friends — in this one I talk with Dexter Caffey from Smart Eye Technology about stopping cybercriminals with continuous biometric security. No keys, no fobs — just your face and a camera. From banks and law firms to medical offices, this could be the next standard for MSP security.

Why Listen:

• Learn how continuous authentication works
• Stop remote desktop attacks instantly
• Keep files locked to the right person only
• Hear real-worl...

Choosing a network monitoring platform isn’t one-size-fits-all. In this episode, I compare Auvik and Domotz head-to-head, sharing my hands-on experiences and candid MSP feedback. We’ll talk integrations, multi-site dashboards, NetFlow analytics, and reverse proxy simplicity. You’ll hear real-world pros and cons to help you avoid costly trial-and-error. And yes — I’ll reveal the tool I personally use and why.

Why Listen:

• Side-by-s...

Join me as I chat with Nat about the transition from managed services to building an AI-driven solution for ticket management and documentation. Nat shares candid insights from the PitchIT bootcamp, talks integrations with IT Glue and other platforms, and reveals their vision for empowering techs and boosting MSP margins. Whether it’s learning how AI can augment your team or understanding the future of project work in the MSP ecosy...

What does it really mean to sell your MSP and stay in the game? On this episode, I chat with Paco LeBron—fresh off selling a majority stake in ProdigyTeks and stepping up as CEO for MSP Owners Group. Paco drops hard-won insights on leadership, the pitfalls of transactional M&A, and why a company’s soul matters more than just financials. If you want to know how the new wave of MSP acquisitions is different, and how to thrive in a ch...

I sit down with cybersecurity thought leader David Meister, who leads global MSP efforts at Check Point Software, to talk big trends and smart strategies for MSPs in 2025. We dissect Checkpoint’s new ransomware report, the rise of AI-powered phishing emails, and why attackers are shifting focus to extortion. David gets candid about the challenges of moving from MSP to vendor, how Check Point is building a unified, user-friendly pla...

Thinking about adding Ubiquiti to your MSP stack? Hear my firsthand experience deploying their latest network and security hardware, plus insights from an industry pro managing thousands of devices. We cut through the marketing hype, evaluating features, pitfalls, and integration strategies.

Hear the honest pros and cons comparing Ubiquiti with Synology, TP-Link Omada, and Datto. Discover why properly sizing your stack matters, and ...

Artificial Intelligence is reshaping the MSP landscape, and no one knows it better than Gregg Lalle of Synthreo. Tune in as Gregg breaks down how MSPs can move beyond automation to build intelligent AI agents that help clients grow their businesses and improve operational efficiency. Synthreo isn't just another AI tool. Gregg explains how their no-code AI builder connects MSPs with powerful, brandable AI workforce solutions designe...

Visual thinkers, this one's for you! On this episode, Wim Kerkhoff walks us through the evolution of project management in the MSP world—starting with sticky notes and ending with an intuitive, web-based Kanban board purpose-built for real IT teams. We talk about integration headaches, boosting technician engagement, and why color-coding and swim lanes can transform how you manage work. You’ll hear success stories, tackle myths abo...

What does it take to go from a one-man IT shop to a thriving 10-person business rooted in trust and professionalism? In this episode, I talk with Jason Thomas about his journey, the value of honest communication, and the tight-knit Chicago IT community that supports one another. You’ll hear how empathy, transparency, and taking time to recharge outside the business can fuel not just growth, but real transformation for your MSP.

Why ...

Uncle Marv hosts SonicWall’s finest—Lisa Compton and Julian Agapitos—for a packed roundtable all about the latest in firewall tech, MSP best practices, and business flexibility. We cover the move from Gen 6.5 to Gen 7 (and 8!), the new $99 TZ80 firewall, and how SonicWall’s cyber insurance and warranty options stack up. The conversation brings out hard truths about contracts, vendor transparency, SASE, ZTNA, and the magic of single...

What if you could move from a client call to an executive proposal in five minutes? In this eye-opening episode, Nicolas Fry explains how TurboDocx leverages AI, cryptography, and creative automation to streamline every step of the MSP sales process. Learn how you can stand toe-to-toe with the big IT firms, all while saving money and time. Plus, discover special features like free e-signatures, smart pricing, and robust audit trail...