Unconstrained Conversations – An IDeaS Podcast

Unconstrained Conversations – An IDeaS Podcast

For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.

Episodes

April 29, 2021 39 min

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Max Starkov, an industry consultant with over 20 years of experience in hospitality technology and digital marketing. Max shares some strong opinions on the current state of the industry and what it will take for hotels to thrive in the future.

Topics discussed include:

  • Why hospitality is currently providing a “subpa...
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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Nele Neirynck, vice president of revenue management strategy, pricing and systems at Accor Hotels. Nele shares her perspectives on the changing role of revenue management and how the pandemic has transformed it for the better.

    Other topics discussed include:

  • How global companies are planning for the coming travel reb...
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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Mike Chuma, IDeaS’ vice president of marketing, engagement & enablement. In this episode, Mike and Klaus expand on last week’s podcast: Lessons Hospitality Can Learn from Retail with Marco Nijhof. Other topics discussed include:

  • The value of data
  • Headless commerce
  • The increasing importance of merchandising in the ...
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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Marco Nijhof, group director of hospitality & guest experience at Value Retail. After having “done it all” in the hospitality industry, Marco applied his vast knowledge and experience in the retail sector. He is passionate about creating the right balance between digital and human interactions to enhance guest ...

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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jan Arnold, vice president of sales at Rocco Forte Hotels. With over 17 years of working with luxury hotel brands, Jan has a wealth of experience to share. Klaus and Jan discuss a variety of topics including:

  • The importance of being able to adjust quickly
  • New trend of consumers wanting to interact with/talk directly ...
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    Welcome back to the Unconstrained Conversations podcast! On this very special episode the tables are turned and the interviewer, IDeaS’ chief evangelist Klaus Kohlmayr, becomes the interviewee. Ulrich Pillau, CEO & co-founder of Apaleo interviews Klaus on The Pulse by Apaleo: The Voice Of Hospitality Tech Leaders Podcast. We are sharing their insight-packed discussion with you here. Topics addressed include:

  • The future of revenu...
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    Welcome back to the Unconstrained Conversations podcast! On March 8, we gathered over 30 hospitality technology thought leaders for two live sessions hosted on IDeaS’ Hospitality Technology Hub. Hundreds of participants listened to established technology providers, start-ups, consultants, and hoteliers discuss the accelerating pace of innovation in the industry and the lessons learned from the last 12 months. Both sessions, Achievi...

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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Heidi Albignac, vice president of client operations at IDeaS. In her 20+ years in service and support roles, Heidi has experienced her fair share of black swan events—9/11, the financial crisis, natural disasters, and political unrest. Drawing from those experiences, Heidi helped coordinate IDeaS’ COVID-19 resp...

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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Ben Thomas, chief commercial officer at Penta Hotels. Ben has a wealth of knowledge to share with hotel companies in the process of contemplating a move toward a commercial success framework. Topics discussed in this episode include: 

  • Observations of hopeful recovery numbers 
  • Long-term implications of seemingly small...
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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jordan Hollander, co-founder & CEO of Hotel Tech Report—the “Tripadvisor” of hospitality technology. If there is one person who knows what’s happening in the hospitality tech ecosystem, its Jordan. The duo discuss:

  • How the hospitality industry will use technology going forward
  • How hotels with the right digital in...
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    Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Rajiv Trivedi, managing partner at TST Capital. Klaus and Rajiv discuss opportunities for innovation and increased efficiency in the hotel industry. Rajiv believes now is the time to reeducate both guests and the industry in order to finally make technology the value driver it should be.

    Topics discussed include:

  • Ret...
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    Welcome back to the Unconstrained Conversations podcast! This week IDeaS’ chief evangelist Klaus Kohlmayr speaks with Steve Green, principal sales specialist for IDeaS’ emerging innovations. Klaus and Steve talk about the opportunities and challenges associated with the expansion of the revenue management discipline and how revenue mangers need to ask the right questions to tell the right story.  

    Topics discussed include: 

  • Velocity—...
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    Welcome back to the Unconstrained Conversations podcast! This week IDeaS’ Chief Evangelist Klaus Kohlmayr speaks with Karishma Singh, Area Director – Finance and Revenue Management (North Area) at The Indian Hotels Company Limited (IHCL). In this episode, Karishma shares IHCL’s RESET initiative which has not only helped the company weather the current storm but also resulted in creative ways of driving the business forward. Topics ...

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    Welcome back to the Unconstrained Conversations podcast! This week IDeaS’ chief evangelist Klaus Kohlmayr speaks with Patrick Wimble, founder of Lightbulb Consulting. The pandemic’s impact on travel and hospitality has left many unemployed with seemingly bleak options. In this episode Patrick shares some of the practical advice he gives out-of-work revenue managers and commercial specialists on turning adversity into opportunity. T...

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    On this very special episode the tables are turned and the interviewer, IDeaS’ chief evangelist Klaus Kohlmayr, becomes the interviewee. Kristi White, vice president of product management at Knowland interviews Klaus on her Bring it On webcast series, and we are sharing their insight-packed discussion with you here. Questions addressed include:

  • What to do now that demand has possibly changed forever?
  • How can hotels take advantage of ...
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    Happy New Year and welcome back to the Unconstrained Conversations podcast! This week IDeaS’ chief evangelist Klaus Kohlmayr speaks with Charles Wang, IDeaS’ assistant vice president responsible for our regional offices in Beijing and Shanghai. It’s been a full calendar year since the COVID-19 outbreak began in Wuhan, China, delivering a crushing blow to the regional—and soon worldwide—hospitality industry. With the country’s abili...

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    Welcome back to the Unconstrained Conversations podcast! We will return with brand new episodes in January after a brief holiday break. In the meantime, here are the Top 5 most popular recent episodes to help you prepare your hotel revenue and commercial strategies for 2021.

    Thanks for listening! Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may fin...

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    Welcome back to the Unconstrained Conversations podcast. This week IDeaS’ chief evangelist Klaus Kohlmayr answers listener-submitted questions for a special “Ask Me Anything” episode of the podcast. Klaus also provides his year-end 2021 hospitality industry outlook.

    Thanks for listening! Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this ep...

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    This week IDeaS’ chief evangelist Klaus Kohlmayr speaks with Cindy Estis Green, founder of Kalibri Labs. Cindy has spent most of her professional lifetime uncovering and surfacing data, demystifying the cost of distribution and getting the hotel industry to think differently. In this episode Cindy shares her insights into the state of the industry, how hotels can make sense of the rapidly shifting economic landscape and her view on...

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    This week IDeaS’ chief evangelist Klaus Kohlmayr speaks with Stephen Hambleton, senior manager of product management at IDeaS. As a critical member of our COVID response team, Stephen shares some of the key guidance we’ve provided our hotel clients worldwide. Klaus and Stephen also discuss short-term tactics and long-term strategies hotel revenue managers should undertake now to be ready for a potential upswing in demand next year.

    ...

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