Unconstrained Conversations – An IDeaS Podcast

Unconstrained Conversations – An IDeaS Podcast

For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.

Episodes

July 1, 2021 20 mins

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ Klaus Kohlmayr speaks with Sherri Kimes, the emeritus professor of operations management at the School of Hotel Administration at Cornell University. Sherri specializes in revenue management and has been named the school's graduate teacher of the year three times, and was awarded the Menschel Distinguished Teaching Fellowship by Cornell University in 20...

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ Klaus Kohlmayr speaks with Liz Willatts, director of IDeaS’ global client relationship management (CRM) team. With many markets reopening, the CRM team has been busy helping our 15,000+ clients adapt to the ongoing rollercoaster of changes. In this episode, Liz shares:

  • Which industry changes are temporary vs. which are here to stay
  • How IDeaS has supported ...
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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Anand Jindal, group director, revenue management & distribution at Wharf Hotels. The duo discuss:

  • The emerging role of the revenue leader
  • The concept of “Intellectual Humility”
  • Preparing for the guest of the future
  • Advice for tomorrow’s revenue leaders

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Welcome back to the Unconstrained Conversations podcast! In anticipation of our second Hospitality Tech Hub live event focused on the Asia-Pacific region next week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jack Widagdo, general manager of Six Senses Qing Cheng Mountain located in Chengdu, China. Jack and his team are achieving record performance by focusing on their domestic drive to market, maintaining the exceptional se...

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Welcome back to the Unconstrained Conversations podcast! This week, we are excited to share a special episode with you. At IDeaS, we’ve always been passionate about supporting educational opportunities for future generations of revenue leaders. We offer academic scholarships, free Revenue Management Foundations courses, and work closely with related educational programs around the world. We are also in the running for being named a...

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Frank Trampert, managing director of Sabre Hospitality. Coming to you directly from the 2021 Hotel Revenue Forum, Klaus and Frank discuss how digitization, personalization, and merchandising impact the future of hospitality. 

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Richard Valtr, founder of Mews. Klaus was intrigued about having this conversation after reading Richard’s PhocusWire article: “Under the sheets – optimize your hotel to maximize revenue”. In this conversation Richard advocates for completely challenging the notion of what and who the hotel industry is selling and ...

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Chris Green, president and CEO of Chesapeake Hospitality, a third-party hotel management company.In this episode, Chris shares his perspective on the post-pandemic renaissance in the hospitality industry and how revenue management drives the competitive advantage. Chris also shares his powerful insights for future ...

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Max Starkov, an industry consultant with over 20 years of experience in hospitality technology and digital marketing. Max shares some strong opinions on the current state of the industry and what it will take for hotels to thrive in the future.

Topics discussed include:

  • Why hospitality is currently providing a “s...
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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Nele Neirynck, vice president of revenue management strategy, pricing and systems at Accor Hotels. Nele shares her perspectives on the changing role of revenue management and how the pandemic has transformed it for the better.

Other topics discussed include:

  • How global companies are planning for the coming travel...
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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Mike Chuma, IDeaS’ vice president of marketing, engagement & enablement. In this episode, Mike and Klaus expand on last week’s podcast: Lessons Hospitality Can Learn from Retail with Marco Nijhof. Other topics discussed include:

  • The value of data
  • Headless commerce
  • The increasing importance of merchandising in ...
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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Marco Nijhof, group director of hospitality & guest experience at Value Retail. After having “done it all” in the hospitality industry, Marco applied his vast knowledge and experience in the retail sector. He is passionate about creating the right balance between digital and human interactions to enhance guest ...

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jan Arnold, vice president of sales at Rocco Forte Hotels. With over 17 years of working with luxury hotel brands, Jan has a wealth of experience to share. Klaus and Jan discuss a variety of topics including:

  • The importance of being able to adjust quickly
  • New trend of consumers wanting to interact with/talk direc...
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Welcome back to the Unconstrained Conversations podcast! On this very special episode the tables are turned and the interviewer, IDeaS’ chief evangelist Klaus Kohlmayr, becomes the interviewee. Ulrich Pillau, CEO & co-founder of Apaleo interviews Klaus on The Pulse by Apaleo: The Voice Of Hospitality Tech Leaders Podcast. We are sharing their insight-packed discussion with you here. Topics addressed include:

  • The future of re...
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Welcome back to the Unconstrained Conversations podcast! On March 8, we gathered over 30 hospitality technology thought leaders for two live sessions hosted on IDeaS’ Hospitality Technology Hub. Hundreds of participants listened to established technology providers, start-ups, consultants, and hoteliers discuss the accelerating pace of innovation in the industry and the lessons learned from the last 12 months. Both sessions, Achievi...

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Heidi Albignac, vice president of client operations at IDeaS. In her 20+ years in service and support roles, Heidi has experienced her fair share of black swan events—9/11, the financial crisis, natural disasters, and political unrest. Drawing from those experiences, Heidi helped coordinate IDeaS’ COVID-19 response...

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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Ben Thomas, chief commercial officer at Penta Hotels. Ben has a wealth of knowledge to share with hotel companies in the process of contemplating a move toward a commercial success framework. Topics discussed in this episode include: 

  • Observations of hopeful recovery numbers 
  • Long-term implications of seemingly s...
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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jordan Hollander, co-founder & CEO of Hotel Tech Report—the “Tripadvisor” of hospitality technology. If there is one person who knows what’s happening in the hospitality tech ecosystem, its Jordan. The duo discuss:

  • How the hospitality industry will use technology going forward
  • How hotels with the right digita...
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Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Rajiv Trivedi, managing partner at TST Capital. Klaus and Rajiv discuss opportunities for innovation and increased efficiency in the hotel industry. Rajiv believes now is the time to reeducate both guests and the industry in order to finally make technology the value driver it should be.

Topics discussed include:

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Welcome back to the Unconstrained Conversations podcast! This week IDeaS’ chief evangelist Klaus Kohlmayr speaks with Steve Green, principal sales specialist for IDeaS’ emerging innovations. Klaus and Steve talk about the opportunities and challenges associated with the expansion of the revenue management discipline and how revenue mangers need to ask the right questions to tell the right story.  

Topics discussed include: 

  • Veloc...
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