IDeaS’ chief evangelist Klaus Kohlmayr speaks with Shyam Patil, senior equity analyst at Susquehanna International Group (SIG). Shyam covers the internet sector including online travel agencies and shares his “Wall Street” perspective on recovery.
IDeaS’ chief evangelist Klaus Kohlmayr speaks with Darin Uselman, VP of franchise services for Kampgrounds of America, Inc. (KOA). Darin and Klaus talk about recovery in the drive-to leisure market this summer, data-based decision-making and the research confirming a changed consumer landscape.
IDeaS’ chief evangelist Klaus Kohlmayr speaks with Andy Grinsfelder, VP of revenue, sales & marketing at Delaware North. What’s Delaware North you ask? If you’ve ever been to the Grand Canyon, Yosemite, Yellowstone, the Kennedy Space Center, a major sports stadium or eaten in an airport, you’ve likely been served by one of their 55,000 employees. With the leisure and outdoor tourism markets predicted to recover first, Delaware ...
IDeaS’ chief evangelist Klaus Kohlmayr speaks with Michael Robinson, general manager of Caravelle Saigon in Vietnam. While borders are still closed, the hotel has reopened and Michael is looking toward the next few months for a slow but steady recovery. This episode is filled with creative ideas for adapting a hotel’s business to make the best of available demand.
IDeaS’ chief evangelist Klaus Kohlmayr speaks with Rob Paterson, CEO of Best Western in Great Britain. They discuss how now is the time to plan for recovery and figure out what tactics will maximize your efforts. They also talk about the critical component of revenue management technology in taking full advantage of recovery opportunities.
IDeaS’ chief evangelist Klaus Kohlmayr speaks with Sheena Birch, commercial director for LGH Hotel Management. Sheena and Klaus talk about the future of the commercial organization, the changes COVID-19 is bringing to the meetings & events space, and how she and her team are preparing for travel to reopen.
IDeaS’ Klaus Kohlmayr speaks with Michelle Russo, founder and CEO of hotelAVE, a global real estate investment, operations, asset management and advisory experience practice. This episode of Unconstrained Conversations dives into the strains COVID-19 has put on hotel finances and the difficulty of balancing profit and safety as the hospitality industry slowly reopens.
IDeaS' Klaus Kohlmayr speaks with Iain Ganner, regional director of sales and marketing for New Zealand, Fiji and French Polynesia at Accor. Iain shares the story of how Accor became a key partner to the New Zealand government in their successful fight against the COVID-19 pandemic. This episode is a fascinating story about teamwork, resilience and partnering with the government for the greater good.
IDeaS’ Klaus Kohlmayr speaks with Chinmai Sharma, president of the Americas for RateGain. With over 25 years of diverse experience in the hospitality industry, Chinmai shares his thoughts on the emergence of encouraging industry trends post COVID-19 and thoughts on how revenue management will have to adapt going forward.
IDeaS’ Klaus Kohlmayr speaks with Sloan Dean, CEO and president of Remington Hotels, about how hotels must apply a “Day Zero” mindset to their recovery strategy. “America loves a comeback story, but few are in love with the process and perseverance required for it to become reality,” says Dean. “What the world looked like yesterday does not matter. If your question is ‘When do we get back to February 2020?’ then you are not armed f...
With hotel operations temporarily suspended, Derek Brewster, director of revenue management at The Lotte New York Palace, talks about the importance of staying flexible, using the time to expand professional and personal skills, and how to stay positive during times of crisis.
Bürgenstock Hotels & Resort Lake Lucerne, set in a breathtaking Swiss lake and mountain landscape, is forced to close by the COVID-19 crisis. Now what? IDeaS’ Klaus Kohlmayr discusses the decisions the destination hotel made and what to expect in the months and year ahead with Bürgenstock’s general manager, Robert Herr.
IDeaS Chief Evangelist Klaus Kohlmayr introduces his new Unconstrained Conversations Podcast.
For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most crea...