Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jordan Hollander, co-founder & CEO of Hotel Tech Report—the “Tripadvisor” of hospitality technology. If there is one person who knows what’s happening in the hospitality tech ecosystem, its Jordan. The duo discuss:
- How the hospitality industry will use technology going forward
- How hotels with the right digital infrastructure can pivot quickly in the face of volatility
- The importance of clearly evaluating what’s needed from a guest-experience perspective
- How hotels that come out on top will be the ones with efficient back-end processes
- The importance of having the right tech infrastructure to pick up on current trends in real time and act fast
- The tech stack for futureproofing your hotel
- The evolution of group business in a post-pandemic, work-from-home world
Thanks for listening! Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful.
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