Takeaways
- Most people agree on social responsibility issues.
- Create a positive cause without dwelling on broad issues.
- Small Giants focus on the pursuit of the impossible.
- Simple changes can lead to significant business improvements.
- Customer service training can differentiate a business.
📖 Buy "Small Giants: Companies That Choose to Be Great Instead of Big" by Bo Burlingham
Suggested Content
Chapter Markers:
00:00 - Navigating Social Responsibility in Business
02:03 - The Pursuit of the Impossible: Small Giants Concept
04:56 - Transforming Workspaces for Better Collaboration
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