In this episode, Amanda talks with Robin Gonzalez, Director of Resident Health Services & Nurse Navigator at Westminster in Austin, Texas, about the community’s holistic, resident-centered approach to aging services. Robin shares how her social work and nursing background is beneficial in her role as she partners with residents and families to address health and wellness needs with minimal interruption to everyday community life. Robin's role at Westminster helps to reduce the stress often associated with location services and resources as residents' mental or physical needs change.
Robin also discusses Westminster's focus on employee well-being, highlighting initiatives like the associate's "Treehouse" break room and amenity space where associates have a gaming space, library, gym with locker rooms, and a new lunch room. By prioritizing the care of both residents and staff, Westminster fosters a thriving community where everyone feels supported and valued.
This episode elevates the conversation on aging with takeaways like:
- Holistic Resident Care: Combining social work and nursing for personalized, comprehensive support.
- Community and Belonging: Programs like the Navigator Program enhance resident and family experiences during transitions.
- 8 Dimensions of Wellness: A broad approach to resident well-being, encompassing physical, mental, and spiritual health.
- Employee Well-being: Prioritizing staff health with resources like the Tree House gym to maintain a balanced work environment.
- Sustainable Success: Emphasizing the connection between staff well-being and high-quality resident care.
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Special thanks to Robin Gonzalez and Westminster!
This episode is made possible by LeadingAge Texas' Partners: LeadingAge Texas Health Plan, Inc. and Ziegler, along with LeadingAge Texas' Diamond Sponsors: Value First and Communities of Faith, RRG.
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Visit upliftaging.org/episodes for show notes and more information about each episode.
Join the movement as we continue to elevate the conversation on aging by visiting upliftaging.org and following us on our socials @upliftaging.
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The Uplift Aging Podcast is a production of LeadingAge Texas.
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