July 18, 2025 • 7 mins
Can Urgent Care Do Preventive Care? Yes, and Here's Why It Matters
How Urgent Care Helps with Checkups, Screenings & Preventive Health
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
Welcome back to Urgent Care Unscripted.
I'm Barbara Ronalter,the director of operations
and business development at AFCUrgent Care and West Haven.
And this is Mohamed Saman.
I'm the franchiseeand owner of the Sears into this table.
Thank you for tuning in.
(00:20):
Today's episode we'regoing to talk about preventative care.
What is preventative care.
Why does it matterand why does your urgent care.
How can you urgent care helpin that situation.
Before your, sick and you have a problem.
What can your urgent caredo for you? For you?
So typically, you're coming tothe urgent care with a twisted
ankle or, or a flu on Covid test.
(00:42):
But you can also comefor preventative purposes.
And what could those be?
Could be a checkup.It could be a screening.
It could be a vaccine,and it could be other situations
where you need,some preventative attention.
Absolutely.
So what we say is don't wait,come see us before your problem happens.
And that's basicallyall preventative care.
Care means, right?
(01:03):
So if you want to make surethat you are getting your blood work done,
making sure that you're checkingyour blood pressure, urgent care is
can definitely help you in that situation.
So and what is really, preventative care,it could be, physical exam.
It could be a blood pressure check.
This could be a cholesterol,could be diabetes screenings.
(01:23):
It could be, cancer screening.
It could be vaccines.
It could just even be just talkingto a provider about your health situation.
Yeah. You just want to make sure.
Am I on the right track?
Is this the way that I should continue?
The way that I'm,you know, keeping up my health?
Am I taking enough vitamins in my doingmy prescriptions correctly?
Do I need prescriptions
for, you know, high blood pressure,diabetes or whatever that might be?
(01:47):
As you know, health care is not,about perfection.
It's a journey.
So you're coming in oncea year, maybe six,
and maybe once every six monthsor once every three months.
But you're just checking.
You're keeping track of how you haveis at that moment of time
in comparison to where you werewhen you came the last time.
Yeah, absolutely.
And I think a lot of peopledon't think about this, but urgent care is
(02:09):
can do a lot more than just your,you know, immediate care.
So if you are feeling symptomaticand you feel like something's off
and it's been off for a while,you can come in to an urgent care.
You can get tested for whateverthat might be.
We can get you initially treated.
And if you do need follow upcare like a primary care doctor,
(02:30):
we can go ahead and,get you to see somebody that can actually
help you in the long run.
And when it comes to,
getting, some preventative care,we can perform all kinds of physical.
It could be, physical.
It would be, sports physicalor school physical.
Could even be other integration purposes.
Physical.
(02:50):
But beyond that, you could also come infor a wellness exam.
You could come in for vaccines,or you could come in for screening.
If you haven't checked your blood pressurefor a while or you're shooting for life,
here we are to help youwith those, screenings that we do there.
So yeah, absolutely.
I think that even brings up a topicor an example that we saw a patient today
(03:11):
that came in to see us,and she hadn't been to
a primary care doctorin a couple of years.
She's complaining of shortness of breathand a couple of other health issues, that
or a couple other symptomsthat she's been having for a little bit.
And we did a chest X-ray on her.
Come to find out,a patient has COPD, something
she was diagnosed with in the pastbut hasn't followed up on.
(03:34):
So right away our provider tookcare of her, gave her the meds
she needs to kind oftake care of the problem initially.
But other than that,we also referred her over to our local,
primary care physicianthat we trust in the area
and got her an appointmentto see him right away.
So that brings us to a point where we,sometimes
(03:55):
referred to be as, compliant patient.
What do we mean by compliant patient?
It does not meanyou have to do everything perfectly, but
it means that you
have to come and get checked regularly.
So health is not somethingthat's just one time.
It's not a one and done.One and done. It's a journey.
(04:15):
And here we arehere for you to take you along.
That journey.
And you don't really have to do it alone.
Absolutely. And we are here for you.
You know,whether, like Muhammad mentioned,
if you have if you'reif you got diagnosed with diabetes
and your doctor isn't availableand you want to get checked to make sure
that you glucose is okay, come tothe urgent care, we'll do a fingerstick.
(04:36):
If your blood pressure is offand you need a blood
pressure check,we can do that for you as well.
So just know that we might notwe might not be your primary care doctors,
but we can definitely help youin your health journey to keep you
as healthy as you can be throughout your, throughout the years.
And the key word is right therepreventative care, which means
(04:56):
you don't really have to get sickto come for a preventative care.
You canyou can come in anytime, even when you're
not feeling sick, when you you're actuallyfeeling strong and healthy.
That could be a good timefor you to come and have a check on.
Yeah, absolutely.
So make sure that you guys are coming into see whether it's us
(05:19):
or even your primary care doctor,but we can definitely see you.
It's not a one and done. Healthcare is never a one and done.
So we can come in, we can help you.
We can get you through it.
We can get you the meds that you needand,
get you on your way to live a happy,healthy life.
And we're open seven days a week, 8 a.m.
to 8 p.m. on weekdays.
So if you are feelinglike you don't have the time, now
(05:42):
would be a good time for youto come and get some preventative too.
Yeah, absolutely mom.
And hit the nail on the head right there.
No appointments are needed.
You don't need to wait three months.
I know that happens a lot with your PCP.
You call a primary care doctorand you can't get in.
They're very busy, very busy doctors.
And there's not a lot of them,unfortunately.
So we are here to help you.
(06:03):
We can get you throughuntil your three month appointment.
That's not a problem at all.
So keep that in mind and walk in whenever,wherever you need
it is for youhere, for our listeners and viewers, it's
exactly.
So take charge of your health.
Preventative care is about youstaying well
(06:25):
and not just getting betterwhen you're sick.
Here we are at AFC Urgent Care West Haven.
We have not just an urgent care center.
We are not your backup plan.
We are your partner to stay on track.
Have to do that. Yeah, definitely.Come see us.
We are at 354 Sawmill Road in West Haven.
Thank you so much for listening.
And until we see you again,
(06:46):
this is Mohammadand Barbara and Urgent Care Unscripted.
Please,look forward to joining our next episode.
Until then, see you next time. Bye.
Welcome back to Urgent Care Unscripted.
I'm Barbara Ronalter,the director of operations
and business development at AFCUrgent Care and West Haven.
And this is Mohamed Saman.
I'm the franchiseeand owner of the Sears into this table.
Thank you for tuning in.
(00:20):
Today's episode we'regoing to talk about preventative care.
What is preventative care.
Why does it matterand why does your urgent care.
How can you urgent care helpin that situation.
Before your, sick and you have a problem.
What can your urgent caredo for you? For you?
So typically, you're coming tothe urgent care with a twisted
ankle or, or a flu on Covid test.
(00:42):
But you can also comefor preventative purposes.
And what could those be?
Could be a checkup.It could be a screening.
It could be a vaccine,and it could be other situations
where you need,some preventative attention.
Absolutely.
So what we say is don't wait,come see us before your problem happens.
And that's basicallyall preventative care.
Care means, right?
(01:03):
So if you want to make surethat you are getting your blood work done,
making sure that you're checkingyour blood pressure, urgent care is
can definitely help you in that situation.
So and what is really, preventative care,it could be, physical exam.
It could be a blood pressure check.
This could be a cholesterol,could be diabetes screenings.
(01:23):
It could be, cancer screening.
It could be vaccines.
It could just even be just talkingto a provider about your health situation.
Yeah. You just want to make sure.
Am I on the right track?
Is this the way that I should continue?
The way that I'm,you know, keeping up my health?
Am I taking enough vitamins in my doingmy prescriptions correctly?
Do I need prescriptions
for, you know, high blood pressure,diabetes or whatever that might be?
(01:47):
As you know, health care is not,about perfection.
It's a journey.
So you're coming in oncea year, maybe six,
and maybe once every six monthsor once every three months.
But you're just checking.
You're keeping track of how you haveis at that moment of time
in comparison to where you werewhen you came the last time.
Yeah, absolutely.
And I think a lot of peopledon't think about this, but urgent care is
(02:09):
can do a lot more than just your,you know, immediate care.
So if you are feeling symptomaticand you feel like something's off
and it's been off for a while,you can come in to an urgent care.
You can get tested for whateverthat might be.
We can get you initially treated.
And if you do need follow upcare like a primary care doctor,
(02:30):
we can go ahead and,get you to see somebody that can actually
help you in the long run.
And when it comes to,
getting, some preventative care,we can perform all kinds of physical.
It could be, physical.
It would be, sports physicalor school physical.
Could even be other integration purposes.
Physical.
(02:50):
But beyond that, you could also come infor a wellness exam.
You could come in for vaccines,or you could come in for screening.
If you haven't checked your blood pressurefor a while or you're shooting for life,
here we are to help youwith those, screenings that we do there.
So yeah, absolutely.
I think that even brings up a topicor an example that we saw a patient today
(03:11):
that came in to see us,and she hadn't been to
a primary care doctorin a couple of years.
She's complaining of shortness of breathand a couple of other health issues, that
or a couple other symptomsthat she's been having for a little bit.
And we did a chest X-ray on her.
Come to find out,a patient has COPD, something
she was diagnosed with in the pastbut hasn't followed up on.
(03:34):
So right away our provider tookcare of her, gave her the meds
she needs to kind oftake care of the problem initially.
But other than that,we also referred her over to our local,
primary care physicianthat we trust in the area
and got her an appointmentto see him right away.
So that brings us to a point where we,sometimes
(03:55):
referred to be as, compliant patient.
What do we mean by compliant patient?
It does not meanyou have to do everything perfectly, but
it means that you
have to come and get checked regularly.
So health is not somethingthat's just one time.
It's not a one and done.One and done. It's a journey.
(04:15):
And here we arehere for you to take you along.
That journey.
And you don't really have to do it alone.
Absolutely. And we are here for you.
You know,whether, like Muhammad mentioned,
if you have if you'reif you got diagnosed with diabetes
and your doctor isn't availableand you want to get checked to make sure
that you glucose is okay, come tothe urgent care, we'll do a fingerstick.
(04:36):
If your blood pressure is offand you need a blood
pressure check,we can do that for you as well.
So just know that we might notwe might not be your primary care doctors,
but we can definitely help youin your health journey to keep you
as healthy as you can be throughout your, throughout the years.
And the key word is right therepreventative care, which means
(04:56):
you don't really have to get sickto come for a preventative care.
You canyou can come in anytime, even when you're
not feeling sick, when you you're actuallyfeeling strong and healthy.
That could be a good timefor you to come and have a check on.
Yeah, absolutely.
So make sure that you guys are coming into see whether it's us
(05:19):
or even your primary care doctor,but we can definitely see you.
It's not a one and done. Healthcare is never a one and done.
So we can come in, we can help you.
We can get you through it.
We can get you the meds that you needand,
get you on your way to live a happy,healthy life.
And we're open seven days a week, 8 a.m.
to 8 p.m. on weekdays.
So if you are feelinglike you don't have the time, now
(05:42):
would be a good time for youto come and get some preventative too.
Yeah, absolutely mom.
And hit the nail on the head right there.
No appointments are needed.
You don't need to wait three months.
I know that happens a lot with your PCP.
You call a primary care doctorand you can't get in.
They're very busy, very busy doctors.
And there's not a lot of them,unfortunately.
So we are here to help you.
(06:03):
We can get you throughuntil your three month appointment.
That's not a problem at all.
So keep that in mind and walk in whenever,wherever you need
it is for youhere, for our listeners and viewers, it's
exactly.
So take charge of your health.
Preventative care is about youstaying well
(06:25):
and not just getting betterwhen you're sick.
Here we are at AFC Urgent Care West Haven.
We have not just an urgent care center.
We are not your backup plan.
We are your partner to stay on track.
Have to do that. Yeah, definitely.Come see us.
We are at 354 Sawmill Road in West Haven.
Thank you so much for listening.
And until we see you again,
(06:46):
this is Mohammadand Barbara and Urgent Care Unscripted.
Please,look forward to joining our next episode.
Until then, see you next time. Bye.
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