In this episode, Vibe Check’s host Brett Martin sits down with Karen Mangia to discuss how Salesforce manages its work from home strategy. As the leader of Salesforce’s Work from Home Taskforce, Karen Mangia helps over 50,000 employees worldwide adapt to a work-from-anywhere environment. Karen prioritizes spending time with current and future customers, as their perspectives directly influence the product Salesforce builds and the market lessons shared to the greater community.
Since most customers struggle with connection and effective operation when apart, Karen designed a system to put power in the hands of the teams to determine their own remote work schedules. Karen’s research delves deep into employees’ performance when they have flexibility, autonomy, and choice. She also discusses the balance between synchronous and asynchronous work and the four key pillars comprising the future of work. Ultimately Karen leaves listeners with advice on how to create a more equitable workplace, centered on getting curious about people.
Karen Mangia, Vice President of Customer and Market Insights at Salesforce, is a future of work expert. Fueled by her passion for diversity and inclusion, she leads the company’s Work from Home Taskforce and serves on the Racial Equality and Justice Taskforce. Karen is also a WSJ bestselling author, has been featured in Forbes, and regularly contributes to Thrive Global, Authority Magazine, and ZDNet.
Brett Martin, an entrepreneur, leader, and investor in the future of work, who serves as the Cofounder of Kumospace, General Partner at Charge Ventures, and Adjunct Professor at Columbia Business School.
Host - Brett Martin
Producer - Drew Moffitt
Music - Kittens Ablaze
Audio Editors - Morgan Jaffe, Jordan Dack
Assistant Prod. - Eric Hinch
Hear more at www.kumospace.com/podcast
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