Join us for a reality check: FinTech promise vs. reality over the last five years for a 5th Anniversary Special, live from Money2020 Europe, where Voice of FinTech founder Rudolf Falat spoke to Micky Tesfaye, Content Lead at Money2020.
Here is what they discussed in more detail:
- A customer universe of one: customer centricity, hyper-personalization, AI, and automation. Customer centricity is no longer only a North Star aspirational goal but an absolute must for everyone
- No longer chasing growth at any cost - marketplaces and profitability
- Sustainable growth and sustainable finance
- Are ESG ratings useful? Need to integrate climate and social responsibility into their everyday actions, beyond using buzzwords to impress. ClimateTech funding is still strong, and sustainability to stay, but need to be backed up with tangible results
- Crypto and blockchain - where is more traction?
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