In this episode, we talk to Arthur Zey, senior technical product manager at Amazon for the Alexa developer's portal. We talk about:
- What is a product manager in the tech industry
- How a product management differs from a project management
- How the Alexa developer's portal is structured
- Why UX reflects thoughtfulness in design
- Why technical documentation requires good UX
- How API development and technical documentation relate
- Various workflows for technical writers developing technical documentation
- Using JIRA for workflows
- Why interpersonal challenges tend to be the most difficult issues in tech
- Some strategies for dealing with interpersonal issues
- Why getting hands-on work experience is critical for your career
To learn more about eCommerce, check out my textbook at:
eCommerce: A Stakeholder Approach
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