How Humans Fit Into an AI Future

Artificial intelligence is entering the business world, welcome or not. Binh Diep (MBA 2012), general manager at Slalom, a consulting firm, is doing his best to prepare his company and his clients for the future. On this episode of the Voices of Experience podcast, Diep explains how Slalom is taking a "human-centered approach" to the new technology and discusses how he sees AI shaping the consulting business. Plus, he offers his top piece of advice for building a relationship while networking. Table of contents • 1:09 Aligning values and organization • 3:16 Creating a culture like Slalom's • 6:01 "Let's thrive in turbulence together" • 7:42 Maintaining culture through layoffs • 10:22 What's next at Slalom? • 11:58 "Human-machine collaboration" and AI • 14:02 How AI might change consulting • 15:30 The most important skills for an AI workplace • 16:13 From engineering to business • 21:02 How to build a relationship • 21:02 Show notes and credits