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August 14, 2024 47 mins

Volunteer Matters: A Conversation with Andrea Pipes on Community Engagement


In this episode of Volunteer Matters, we are delighted to host Andrea Pipes, Director of Volunteer Resources and Engagement at Island Health, in our sunny Victoria office. Andrea shares her extensive experience in volunteer management, detailing her work with Island Health and the various volunteer programs she oversees, including the Step Up Youth program. Join us as we dive into the importance of volunteerism, the diverse roles of volunteers across healthcare facilities, and the inspiring philosophy behind it all. Also, find out how Andrea integrates community involvement into her personal life and leadership style.


00:00 Welcome to Volunteer Matters

00:47 Introducing Andrea Pipes

01:46 Island Health and Volunteer Resources

03:03 Volunteer Roles in Health Services

04:58 Youth Volunteer Programs

06:57 The Importance of Volunteerism

16:16 How to Get Involved

19:48 Andrea's Personal Volunteer Journey

25:43 The Joy of Helping and Making a Difference

26:44 Leadership and Management Style

28:20 Encouraging Volunteerism

30:38 Inclusivity in Volunteering

33:06 Intergenerational Volunteer Program

35:11 Becoming a Volunteer Manager

40:20 Five Questions with Andrea Pipes

45:34 Conclusion and Final Thoughts

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