In this episode of Warehouse Automation Matters, host Mary Hart interviewed Tony Altman, President and CEO of Motivational Fulfillment. They discussed the evolution of the company, its commitment to continuous improvement, and the integration of technology and automation in warehouse operations. Altman shared insights on change management, the importance of communication, and how automation enhances employee experience while maintaining a people-first culture. He also emphasized the need for customized solutions in automation and offered advice for other 3PL leaders.
00:00 The Journey of Motivational Fulfillment
01:55 Commitment to Continuous Improvement
04:35 Change Management in Warehouse Operations
05:33 Building a Flexible WMS
06:10 Real-Time Decision Making and Visibility
07:10 Balancing Automation with a People-First Culture
08:27 Training for New Technologies
09:28 Impact of Robotics on Workforce Morale
10:30 Future of Fulfillment Strategy
11:25 Advice for 3PL Leaders on Automation
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