Evaluating ERP systems through the lens of service-centric versus product-centric industries is essential, as service-based businesses face a unique set of challenges that demand greater flexibility and configurability. Unlike their product-focused counterparts that rely on standardized inventory and supply chain modules, service organizations often operate with complex, non-linear processes that require adaptable ERP frameworks, especially in areas like project billing, workforce scheduling, and contract management. This distinction has spurred the development of modular ERP architectures tailored to the diverse workflows within service verticals, from consulting and legal services to facilities management. As we explore leading ERP vendors, we’ll assess how well each system aligns with the specific needs of these businesses, paying close attention to ecosystem strength, customization capabilities, and long-term vision.
In this episode, our host, Sam Gupta, discusses the top 10 ERP systems for service-centric industries in 2025. He also discusses several variables that influence the rankings of these ERP systems for service-centric industries. Finally, he shares the pros and cons of each ERP system for service-centric industries.
Background Soundtrack: Away From You – Mauro Somm
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