Episode Transcript
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Ali Taylor (00:01):
Hello, hello,
welcome to the next episode of
the Wednesday wisdom Liveseries. I am Ali Taylor, CEO and
founder of wisdom and Wayfinderconsulting. And today I have
with me Kimberly Juergen. She isgoing to be talking to us about
curiosity. And the reason whywe're doing this is the
(00:22):
Wednesday wisdom series is whereexperienced professionals share
their wisdom on running, growingand scaling a business. Because
unless you've discovered thesecret to everlasting life,
you're not going to live longenough to figure all those
things out by yourself. And solet me just introduce her here.
Kimberly Juergen is an Americanactor of stage and screen known
(00:43):
for playing caring andsympathetic characters utilizing
her dry sense of humor andtalent. She was also described
as a science nerd and graduateof Emory University.
Additionally, she is an awardwinning screenwriter
specializing in family featuresand series with heart and humor.
She has appeared on shows likemodern family, and his made her
debut at the Geffen Playhouse.
Furthermore, she is a member ofthe WTF of Los Angeles and a SAG
(01:06):
AFTRA member as well. Kimberly,thank you so much for being here
today.
Kimberly Jürgen (01:13):
Thank you. I'm
so excited to chat with you
today.
Ali Taylor (01:16):
Yeah, absolutely.
Absolutely. So just for those,just introduce yourself a little
bit like, how did you get intothe things that you're doing,
and share a little bit aboutwhat you're going to talk to us
about today?
Kimberly Jürgen (01:30):
Sure, Ah, wow,
so much. So many different
directions there. I love it. Istarted working as a
professional actor. When I wasstill in college. I went to
Emory University, originallyplanning on being pre med. But I
ended up majoring in life, whichwas actually the advice that I
(01:50):
had been given back in highschool by an acting coach. And I
started out as a biology major,and then I switched to physics,
and then computer science andclassical studies computer. And
then finally got my degree intheater studies and film. So I
was studying, like the past, thepresent the just the going
(02:17):
inside, internally,intellectually, like the whole
gambit. And so that's what I donow is, I am all about exploring
and discovering. And so that'swhat we do as actors is creating
and breathing life into acharacter on the page, taking
(02:39):
the pieces of information thatwe were given. And then you just
have to get so curious about itto expand and turn that into a
full living, breathing human.
Ali Taylor (02:50):
Yeah, that's
incredible. Going from these
very hard sciences, right, thebiology and computer science and
physics and all of that, to thenstudying, you know, just life as
an actor, and the characterstudies and all the things that
you do there. And it'sinteresting. So your topic today
is going to be about leveragingcuriosity to solve business
(03:12):
problems. But even with all ofthose, it might seem like a
couple of different paths, likeI'm like a pretty big divergence
from where you started. Butscience scientists are naturally
curious people, computersciences, all those different
hard sciences. And then theactors that I've known and
spoken to are very curious aboutpeople and their motivation. So
(03:33):
I noticed that that throughline, that thread that goes
through all those things.
Kimberly Jürgen (03:37):
Exactly. And my
curiosity, I think, actually
started when I was like, inmiddle, I mean, it probably was
there. Because for most of us,you know, as toddlers, we're
asking like, hundreds ofquestions a day. Yeah.
Ali Taylor (03:48):
Why? Why?
Kimberly Jürgen (03:51):
Because we just
want to understand the world
around us. Yeah. But by the timewe get to, like 10, or 11, that
has really dropped off,typically, because at some
point, and adult just got sofrustrated with all the
questions that they said, Stopasking questions. And so then
that imprints in our brains. Ishouldn't be asking questions.
(04:12):
And so we slowly start askingfewer and fewer questions. Yeah.
To the point where when we getto about the age of 25, only
about 2% of us are able to thinkoutside the box.
Ali Taylor (04:24):
That is a very
sobering statistic.
Kimberly Jürgen (04:29):
Yes, it is
Ali Taylor (04:31):
actually pretty
scary. Yeah, exactly.
Kimberly Jürgen (04:34):
And that's
because I think we have to
simplify life to make things gofaster. We diminished our
curiosity. So that muscle justatrophies because we start
making assumptions. Because whenyou stop asking questions, your
brain has to close that loopsomehow because your brain is
(04:55):
still going to have those Idon't know. And it's going to
fill in that answer. or with anassumption? Yeah,
Ali Taylor (05:02):
yeah, that reminds
me of something I said to a
friend a while back. She wasgoing through like a difficult,
you know, time with someone andthey weren't getting a lot of
information from this person. SoI was like, Yeah, you know, in
the absence of information, allyou have is speculation. And
it's such a dangerous place tobe in when you all when all you
(05:24):
have is speculation andassumption and not being able to
have a pathway to look forwardor look through that. Exactly,
Kimberly Jürgen (05:32):
exactly. And
that's what we do as actors. If
I don't understand thatcharacter's world, and what
causes them to do the thingsthat they do, then I'm just
gonna be me in that world. Yeah.
And so you have to break downassumptions, you have to break
down your projection of purpose,so that you can play that
(05:53):
character the way they are meantto be played, so that it's not
just always me on stage, or mein the movie. Yeah.
Ali Taylor (06:03):
Especially if you're
trying to live out or play that
director's vision.
Kimberly Jürgen (06:08):
Exactly,
exactly. Now, of course, there
are actors who are incrediblysuccessful, and they play
themselves every single time.
And I enjoy watching thosepeople too. Like there is
something that's veryinteresting about them, but they
are always bringing them to therole. So when that role comes
up, the filmmakers and thecasting directors know exactly
(06:31):
who they're going to callbecause, oh, this is a so and
so.
Ali Taylor (06:39):
Yeah, this is a role
for Denzel Washington. Like I'm,
I'm watching Denzel Washington'sinterpretation of this
character, or like a Cillian.
Murphy, who can sort of blendinto those different characters
as opposed to someone like,like, no shade to the rock, but
the rock is the rock wherever hegoes, like,
Kimberly Jürgen (06:57):
exactly, yeah.
And a lot of those action heroesare like that. Yeah. Stay them.
Like, he is always like, I don'tcare if it's, you know, how do I
open this jar of pickles? He isall in on,
Ali Taylor (07:11):
like, a roundhouse
that.
Kimberly Jürgen (07:16):
He brings that
same energy. And that's what
makes him so good at the Comedytoo. When he's doing comedy
action,
Ali Taylor (07:23):
very true. Yeah.
Cuz, like just thinking aboutsome of his past roles going
from the transporter, and thelatest one is like the
beekeeper. And then you had theshark movie. And it's like, it's
just Jason Statham being JasonStatham, in all these different
scenarios, and I will watch it.
Kimberly Jürgen (07:39):
Yes, exactly.
Shame. I will watch it. Yes. Soyou have those. And again, you
can be very successful withthat. Yeah. But then there are
the actors who like DenzelWashington, Meryl Streep, Daniel
Day Lewis, who really doseparate themselves from the
character. And they tried tostart from such a blank canvas.
Yeah. So that all the paint thatgoes on that Canvas is pure
(08:03):
character, and nothing of theactor showing up.
Ali Taylor (08:09):
Yeah, that's, and
that's such an incredible skill.
And I think it requires such adeep awareness of who you are.
So that, you know, like, whatpieces to put aside when you're
showing love to do that to beinto that character. Yes,
exactly. Yeah. So so let's talkabout like, how does this apply
(08:30):
for businesses, especially forbusiness owners who have a
particular problem to try tosolve? And maybe even for those
employees who might be steppinginto different roles,
Kimberly Jürgen (08:40):
it all comes
down to that same kind of
curiosity, letting go ofassumptions. Yeah. And just
diving in and seeing everyexperience with fresh eyes.
Entering it with wonder, andthat leaves you open to hearing
the other person's viewpointwithout projecting what their
(09:02):
opinions are, like. So often,when there's like a conflict
between people in a in a in averbal conflict between people,
it's because assumptions arebeing made on both sides of what
the other person is thinking,what their motivation is that
that we haven't heard what'strue for that person. And the
(09:27):
only way we're really going toget to what is their truth? What
is what's the real thing thatthey're concerned about? Rather
than just you want my job? No,it's not that they're after your
job. Maybe? Actually, it couldbe. But odds are, there's a
whole world of stuff that hasnothing to do with you. It's
(09:47):
like when we're driving down theroad, and then a car cuts us
off. Yeah, if your knee jerkreaction is oh, you jerk. Why
would you do that? Right, andthey probably didn't even notice
you.
Ali Taylor (10:01):
Yeah, they're just
focused on, you know, whatever
is in front of them, or, youknow, maybe they got a text or
phone call, something that, likereally important that just came
in and took their eyes off for asecond. And unfortunately, it
impacted you in a negative way.
Right.
Kimberly Jürgen (10:17):
But we take
things personally, because we
assume that it had to do withus. Yeah, that somebody is
attacking us that somebody isanti us in some way? Yeah. Well,
most of the time, that's not thecase. Sometimes it is. Yeah.
Like, because, again, I don'tthink there's any blanket
(10:38):
statements. But you have to beopen to the possibility that
there are multiplepossibilities.
Ali Taylor (10:48):
And I, but I find
that a lot of people and aren't
aren't able to do that aren'table to hold, you know,
especially two conflicting ideasor thoughts at the same time
without being consumed by one orboth of them.
Kimberly Jürgen (11:04):
Correct. And
that's where developing that
sense of curiosity that reallyis like, I can call myself a
radical curiosity coach. And soit, it has to be radical
curiosity, because this is oneof the things I love when
somebody starts a statementwith, I'm just curious, and then
they say the thing that alwayslike intrigues me, and I'm like,
(11:25):
let's see if you really arecurious, right? Because there's
a difference between asking aquestion and being curious.
Yeah,
Ali Taylor (11:33):
yeah. If there's a
very passive aggressive tone
that can come with, well, I'mjust curious. And then they say
they're out there assumption is,but really, what they're curious
is if their assumption iscorrect or not, right?
Kimberly Jürgen (11:47):
They're looking
for a specific reaction from
you, or a specific thing fromyou, rather than truly being
open to what's happening.
Ali Taylor (11:59):
Yeah, yeah. And
what's happening with the other
person, and especially with, youknow, if you're, I mean, I had
this experience with, with a jobthat I was at, where there was a
lot of sort of different pathsand sort of insecurities and
inner chaos. That was that we'retalking to each other versus us
(12:20):
really communicating with eachother. Right now that I've had a
lot of years of perspective anddistance from that moment, being
able to have a better idea ofwhat was really happening. And I
could just see it's sort ofthose inner children, those
inner conflicts coming together.
What the hell is that? Thumbsup? Cool. You
Kimberly Jürgen (12:44):
are here
working on a Mac? Because that's
what happens on a Mac.
Ali Taylor (12:48):
I've ever seen that
before. Hey, all right. We got
fireworks today.
Kimberly Jürgen (12:56):
We can also get
confetti. Nice.
Ali Taylor (13:00):
Oh, that's cool.
Kimberly Jürgen (13:02):
Yes. And if
you're a rock star,
Ali Taylor (13:06):
nice. Alright, here.
Yes, that
Kimberly Jürgen (13:09):
is the latest
update this Anoma update on a
Mac. Okay. All of theseinteresting little automations.
Ali Taylor (13:18):
So you have to be
careful, do my updates at some
point?
Kimberly Jürgen (13:22):
Oh, my gosh,
when I when I'm teaching, and
I'm like we're really into athing. And then all of a sudden,
the fireworks go off? Or I'mlike, Oh, seriously?
Ali Taylor (13:33):
Well, I'm glad it
wasn't distracting, serious
point during that. But yeah,just just back to that, yeah,
you can see a lot of times,especially in news organization,
where there's a lot of egos thatare at play, there's a lot of
like insecurity that's at play.
And there's a lot of bringingyourself to the sort of
unresolved unhealed self to thesituation or the problem or to
(13:58):
the workplace. And then themission, the vision is ignored
in favor of these little, youknow, these little ego trips,
these little ego tips, which I'msure I'm going to assume that
that's something that you'vedealt with on different sets in
cast that you've been on.
(14:19):
Exactly,
Kimberly Jürgen (14:20):
exactly. And in
because I also coach, folks in
business, I coach entrepreneursas well. And so when we're
working on those things, it'susually the need is to always
step back, because it's the ideaof you can't see the forest for
the trees, because you're sodeep inside the forest. Yeah,
you can't see that bird's eyeview anymore. But curiosity, it
(14:46):
helps you to step back so thatyou can see a wider view, but it
also diminishes your emotionalattachment to the moment which
is where most of that stuff iscoming from. Um, it's all like
fueled by, you know, whateveremotionally is happening for
you. You're feeling vulnerablein some way. And so if you are
(15:12):
someone who responds to thatfeeling with pushback and
aggression, yeah, then that'swhat you're gonna bring to that
moment, unless you're able tostep back and go. What's going
on here? What's happening? Yeah,so your system just got
triggered? Yeah,
Ali Taylor (15:28):
it's got hijacked,
right? Yes. Yeah. So how do you
how do you deal with that? Bothon a film set, but then also in
coaching your entrepreneurialclients to manage that in the
moment?
Kimberly Jürgen (15:43):
Well,
fortunately, I am neuro spicy.
Which means that my brain iswired a little bit differently.
In my case, I am also dyslexic.
So I really like my brain iswired in a way that I see things
in completely different ways.
Yeah. Like the Dead PoetsSociety, when he stands up on
(16:05):
the desk. I'm like, yeah, man,give me that desk. Like, I
always like standing on 1000Different desks when I'm looking
at something. Yeah. And that'sjust what my brain automatically
does. But I give my consciousbrain like permission to be
aware of all of that, becauseit's going to be happening in
(16:25):
the background anyway. But I'mlike, How can I make the most of
this? How can I use this as asuperpower? Rather than
something that just distractsme? And I can't make a decision?
But how can I look at it and go,Oh, look at all these options I
have to play with.
Ali Taylor (16:41):
Interesting. So
rather than viewing it as like,
Man, I'm not coming across, youknow, in a sort of neurotypical
way, or what are you know, mybrain and my emotions, my
nervous system is beinghijacked? How can I use this as
leverage to accomplish somethingthat I that I want to do? Is
(17:02):
that Is that what you're saying?
Kimberly Jürgen (17:03):
Exactly. So how
can I solve the problem? So
everybody's brain is the waytheir brain is? I? I'm actually
not a fan of thinking ofanything as neurotypical because
I'm like, What does that evenmean? Exactly. So I'm like, this
is just the way my brain iswired. And the way your brain is
wired is also super awesome. Andlet's get in and figure out how
(17:26):
you work and how you do what youdo. And so that's what I do with
each of my clients is first off,like, let's get in and let's
really understand, like, what ishappening for you in any given
situation. So that youunderstand when that because,
you know, the brain is just sofreakin awesome. You know, it's,
(17:47):
I love how it works. It is themost complex and beautiful
machine. It's, I am so in awe ofit. Like, I totally know why I
started on the science track.
And like that was that was myjam, or that
Ali Taylor (18:03):
was like your foray
into everything else. Yeah, yes.
And I still
Kimberly Jürgen (18:07):
I still
actually get to dip my toe in
it. I'm working with a companynow where we are looking at
genetics and how you can applyyour genetic code to what you
do. Interesting, becauseeverything is on your code, like
how you vote is in your DNA, howyou like preferences? It's all
(18:28):
in your DNA plus all of theother things like are you an
introvert or an extrovert?
That's DNA.
Ali Taylor (18:34):
Interesting.
Kimberly Jürgen (18:36):
What is your
Are you more of a warrior or a
warrior? There's one gene thatthat can identify which of those
is your reaction to how youconfront stressful situations?
Ali Taylor (18:52):
Yeah, I know, I
forgot who, who I was talking to
about this. But we were talkingabout like voters and certain
voters tend to have a largeramygdala. So their sensitivity
to danger and threats is a bithigher than those who don't. And
so that he, I think the studysaid that that kind of aligns
(19:13):
with like how certain peoplevote, or at least the messages
that they respond to when itcomes to voting.
Kimberly Jürgen (19:20):
Yeah. But even
like, other preferences, like
it's so incredible how wethought we were so much more in
control of things. Yeah. So thatso it really is a true balance
of nature and nurture. So I justI could geek out on that all
(19:41):
day, too. But but let's stickwith what I have to keep reading
my brain back end to see exactlyhow this can be applied for
folks with their business. Yeah,well, you're doing a great job
keeping me on that track, by theway. Yeah,
Ali Taylor (19:59):
well, my I'm just
singing, like all the different
things. And so it's it's, youknow, if you're, if your premise
is that, you know, all thosethings are tied back to genetics
in some way, then there is, inour you're also saying that like
the jobs that you're pickingmaybe the roles that you're
picking the type of industrythat you're in, is also a
(20:21):
function or at least influencedby the genetic makeup or
disposition of your brain. Isthat Is that what you're saying?
Kimberly Jürgen (20:29):
Well, because
nurture plays such a large role
in it, too. It's not just one orthe other, it really is both,
right? It truly is both. So forexample, you might have the gene
for perfect pitch. But if youare not exposed to music at a
certain time, during yourformative early years, that
(20:51):
genes never really going to comeinto play. Right?
Ali Taylor (20:55):
So it's like if
Charlie Puth, you know, never
got exposed to music never hadthat opportunity to even
discover that he had that. Wemight not even know who he is,
right?
Kimberly Jürgen (21:06):
Or who knows
what would have happened. But
but it's all about, it's allabout all of it. And people who
are may have the gene for forbeing very shy, because there's
a shyness gene to. So you may begenetically predisposed to be
shy. But if you are raised in afamily and in a community that
(21:28):
encourages you to step into thespotlight, and to you know, take
your space and to share yourvoice. Yeah, that can that
becomes your dominance.
Ali Taylor (21:39):
Yeah, yeah, I think
I definitely see that and agree
with that. It's a lot. Like youcan have the possibility for all
those things, genetic wise, butif your environment doesn't
support the growth of that, orthe expression of that gene,
that is where you know, thingstend to go south, in my opinion,
Kimberly Jürgen (21:59):
right? Yeah.
Right. But then you may findlike, in an unexpected
circumstance, then suddenlyyou're shy. And you're like, why
am I shy? Yeah, it might bebecause it's in your genetic
code. Or it could be, you know,a million other reasons. And
that's where Curiosity canreally help you tap into that.
Of what is it that has broughtme to this moment? And what can
(22:20):
I do about it?
Ali Taylor (22:25):
Yeah, so not just
curiosity about the world around
you, but also curiosity withinyourself?
Kimberly Jürgen (22:29):
Exactly. Yeah,
that's actually where I start
folks, coaching is gettingcurious about themselves.
Because if you if you can getthat that gets the ball rolling.
Because if you're not curiousabout yourself first, then it's
like building a house butforgetting a foundation. Yeah.
Yeah. A lot. I don't want tolive in that house. Yeah. So if
(22:54):
you are building your business,but you haven't done some some
self inspection, yeah, then youare going to have like some
shaky walls and all kinds ofstuff is going to happen,
because you haven't builtyourself to support that house
that you are building.
Ali Taylor (23:16):
Yeah, 100%. And
going back to this statistic
that you said, at the top of thecall, where it's like 2% of the
population by the age of 25,doesn't have the ability to
think outside of the box. Itjust makes me wonder, you know,
what's really happening onsociety where people are just
sort of, I guess, trapped in,you know, whatever, programming,
(23:36):
whatever. I like to say whateverscript is sort of being pushed
out by society at that time,like, they don't realize, like
when Shakespeare said that allthe world's a stage and they
don't realize that there areplayers in this in this stage.
And they never stopped toquestion, well, is this really
what I want? Or am I justfollowing the script that's been
laid out and put before me?
Right?
Kimberly Jürgen (23:59):
And I would, I
would just tweak your language
just a little bit and saying,it's not that they don't have
the ability. It's that theyforgotten how to think outside
the box?
Ali Taylor (24:08):
Forgotten? Yeah,
yeah, you're
Kimberly Jürgen (24:11):
gonna be
reminded you how to do it. So
they haven't lost anything.
They've just misplaced it.
Ali Taylor (24:17):
Yeah, it's been
covered up, you know, sort of
buried by all of the societalexpectations and everything.
That's yeah, exactly.
Kimberly Jürgen (24:25):
And part of is
because the world moves so fast
now that we feel like we have tomove to catch up. And curiosity
can feel like it is slowing youdown. But it's one of those
counterintuitive, because youactually move faster when you
slow down. When you're slowingdown to get curious. Yeah,
Ali Taylor (24:45):
it's like sharpening
the axe as opposed to just
swinging harder and faster.
Exactly.
Kimberly Jürgen (24:51):
Exactly. An
awesome analogy. I love that.
Ali Taylor (24:54):
Thank you.
Appreciate that. Um, yeah, it'sone of the things that I've I I
do a lot of stuff ofdevelopment, like, you know,
personally, personally andprofessionally. And one of the
things that I've discoveredalong this whole, like, healing
and you know, improvementjourney is that a lot of the
work that we're doing is justunlearning all of the crap of
EPA has been put on top of who Ialready was, like five year old
(25:17):
me had everything locked down.
He knew exactly why he was here,what he was doing, like how the
world works. And then you justlearn all this things like on
top of it, and it's just, yeah,and so now it's like the proper
process of undoing andunlearning all of that.
Kimberly Jürgen (25:36):
Exactly.
Because we learn other people'scrap. Yeah, yeah. So there's so
much that we have like, theshame and the blame, all of that
is like adopted from otherpeople. And those are the things
that we have to unlearn. Andlike, you know what, that shame
is not mine that belongs to thisperson from my childhood. And I
co opted it. And maybe it servedme. But you know what I'm given
(26:01):
that I'm returning that Returnto Sender.
Ali Taylor (26:10):
Yeah, oh, that's
funny. It just reminds me of a
conversation. I was on a date acouple of weeks ago, and the
lady was saying how she wastraveling in like her mom's like
old hometown, overseas. Andshe's like, carrying a backpack
with all of her mom's like stuffin it. So she's literally
standing on her mom's childhoodStreet, like, where she grew up,
(26:34):
carrying her mother's thingsshe, like, had cried out, it's
like, this stuff isn't evenmine. And it's like, oh
yes, such an awesome moment whenshe said that.
Kimberly Jürgen (26:51):
Brilliant.
Yeah,
Ali Taylor (26:52):
but it's funny.
That's what we carry into somany different areas of our
life. And, you know, I thinkabout those stories of actors
and actresses who had such ahard time, sort of separating
themselves from a role that theyreally dove into like Heath
Ledger being one of the primeexamples of that, and just the
damage that that does. And so,you know, I think about a lot of
(27:14):
businesses today, and I think Ieven talked about this on one of
the Wealth Summit, which was,you know, you go into business,
and you start it with this wholeattitude of maybe trying to
prove yourself, because you grewup in an environment where you
weren't supported, you weren'treally nurtured in so everything
is all about trying to proveyour worth. And that's a
(27:34):
terrible foundation on which tobuild a business on which to
build a life in which to operateinside of a job. And so, you
know, as a radical curiosity,Coach, what are some of the
things that people are saying toyou? What are some of the
problems that you've identifiedthat they kind of have in common
when they come to work with you?
Kimberly Jürgen (28:00):
Wow, there are,
because people tend to come to
me from different things likesomebody might be struggling
with sales. So they come to me,and what we discover is that
they're challenged with sales,there's so many things that
could possibly be the roadblockfor them from doing that. Some
(28:22):
people come to me when they arestruggling with networking. So
as an introvert myself, it canbe exhausting to go to
networking events. And so how doyou create strategies and
structures for that, so that youcan move your business forward
(28:44):
doing something that typicallyis associated with such like
negative and on? Yeah. And like,at the end of the day, I'm going
to feel this God, I don't wantto do that. Because I don't want
to feel that at the end of theday. So how do we how do we
reshift that? How do we re labelthings? That's a big part of the
(29:07):
work that I do with folks. Buttypically, when they come to me,
it's just because it's notworking. And they've tried a
bunch of stuff, and they don'tknow how to do it. And I'm like,
alright, well, then let's figureit out. Because a lot of times
folks have heard from a guruthat this is how you do it.
Yeah. And so people will think,okay, then it worked for them.
(29:28):
It'll work for me. But hey,remember, neuro spicy. One of
the things I learned early on isthat their process is not
necessarily my process. And whatworked for them is amazing, and
I think it's fabulous. But tothink that that works for
everybody. We're not all thesame people.
Ali Taylor (29:50):
No, not at all.
Similar unless I'm, unless
Kimberly Jürgen (29:53):
I'm a carbon
copy of them. It's just not
going to be it's it's not goingto be necessarily the thing so
so Sometimes it's just tweakingit. So how do we take this idea
and just sometimes it's justlike a minor, like when you go
to the to your take your car into get some work done, and
they're like, they just tightena bolt, and that fixed it, no,
like, oh man, and sometimestransmission has to get. So
(30:18):
that's how I look at it.
Sometimes we can like fixsomething with just like a tiny
little, let's just tighten thatbolt and boom, you're off to the
races. Yeah, sometimes we mayneed to go in and do like a
complete engine overhaul to getit done, but the only way you're
going to discover that is bygoing in with curiosity. I don't
go in with any feeling that Iknow what the problem is, or
(30:39):
know what the solution is.
Because I don't know theirworld. Yeah. And everything
matters. That's where we weretalking about the Gen X. It's
both nature and nurture. Nothingexists in a vacuum. So is the
problem that the foundationneeds a little bit more support?
Or is the foundation solid, butthen there's something that's
(31:02):
like in the wiring or in thewalls? Or in the store? Like,
where? Where is the thing that'scausing the House of Cards?
Ali Taylor (31:14):
Yeah, yeah. And I
can imagine, so like that, I, I
love all of that. I'm one of myfavorite characteristics, and
another human being is theircuriosity. I love people who are
naturally curious that way. AndI think that's been the secret
to my success is the level ofcuriosity that I have. I mean,
(31:36):
you see all the books that havebehind me all the different jobs
that I've worked all thedifferent conversations that I
had. But for someone who is astressed and overworked business
owner, who's trying to figureout how to how am I going to
get, you know, sales into thedoor next week? Otherwise, I
gotta start laying some peopleoff, I have to start having some
conversations about maybe movingmy office like downsizing in
(31:58):
some way. What some, like, whatcan you say to someone like
that, who may not think thatthey have time for curiosity?
Kimberly Jürgen (32:08):
Take a step
back. Stand on that desk, we'll
go back to the Dead PoetsSociety, step on that desk and
look at it from a differentangle. Because, yeah, when you
are so inside a problem, youcan't see a way out. Yeah. And
sometimes just that change ofperspective, just and it doesn't
(32:28):
even have to be like a majoroverhaul. Sometimes it's just
taking a step back, taking adeep breath. Anybody who feels
like they can't solve theproblem should probably start
with their breathing. Hmm.
Because odds are, there issomething that like, tension is
going to stop your breathing.
(32:51):
And when your nervous systemgets into that, fight flight or
freeze mode, you cannot solveproblems. So I have about like
20, different, like nervoussystem, regulation, things that
I share with the folks that Iwork with. But one really simple
(33:13):
one that you can do at any time,is just turn your head to the
side. And then look ateverything that's around there.
And then turn your head to theother side and look at
everything that's around there.
And if you've got like neckissues, just like a little bit,
that's all you need is just alittle bit of a turn. Because
genetically, like biologically,when we are in fight flight, or
(33:34):
freeze mode, we can't turn away,because we are fixated on
whatever it is that it that wefeel is attacking us. Oh, so if
you just turn your head and takein everything, it tells your
nervous system, it's all fun.
It's all good. So now you cancome back and it will
immediately for most people. Nowagain, we're all you know the
(33:58):
way that we are? Yeah. So somepeople may need a little bit
more than that. But for a lot offolks that can instantly just
you're going to notice like arelaxation. Oh, okay. And that
can be enough for you to see itwith a little bit of distance.
Ali Taylor (34:18):
Yeah, I love that. I
remember. I think it was Suzanne
who said that like breathingchanges to story. So take that
time to do the breath work toand then adding in the looking
at, you know, changing you'returning your head, right
literally physically looking atthings differently, and then
(34:38):
standing on your desk. So giveyourself I mean, make sure your
desk is strong enough andsupportive to be able to do
that. But you can actually standon a desk, you know that right?
Does switch things up?
Kimberly Jürgen (34:54):
Yes. Or your
chair. If it's not if it's not a
swivel chair, then maybe youcould just like stand on your
chair like Anything that's goingto shift your perspective? For
me, that also makes it fun.
Yeah. And when you can approachthings with nuts, I think why
curiosity just jazzes me somuch. Because it's fun because
it's new and it's unexpected.
(35:17):
And it gives me like new thingsto play with.
Ali Taylor (35:21):
Yeah, well just
shocks the brain, right? Yes.
Kimberly Jürgen (35:24):
And so if you
can do that, with whatever it is
that stressing you out, justlike maybe even like, just
change the angle that you'relooking at it? Or like, do
something so that you're lookingat it in some way. That is
different. Yeah. What if youfeel like I can't do this? I
can't do this. Just a simple,but what if I could?
Ali Taylor (35:46):
That's a great one.
I love that. But what if Icould?
Kimberly Jürgen (35:50):
Yeah, so
there's a simple question that
you can ask yourself anytime youfeel, Oh, this just isn't
working. But what if it was? Oh,okay. And like, suddenly, just
when I say that to myself rightnow, like, I feel a change in
me. Because I have opened myselfto the possibility of something
other than problem.
Ali Taylor (36:12):
Yeah. And your brain
has to, like, have to deal with
that question. Because it alwayswants to close that loop. And so
I remember one of the coachesthat I was working with, you
know, we were talking about,like, different affirmations and
stuff that you could try. And,you know, it was like, Well, I
don't necessarily believe that.
So she's like, well, if you'rehaving trouble believing that,
(36:33):
then ask yourself, well, what ifI did? You know, what if I am,
you know, so and so are XY andZ? Well, now your brain actually
has to stop and wrestle withthat question. Well, what would
that actually look like? Youknow,
Kimberly Jürgen (36:47):
what are the
what are the things that I could
put into place to make thattrue, instead of this perceived
truth? Yes. Because thoseassumptions are where we feel
like there was one truth. Therewas only one, there was only one
way that I can experience thisthing. Sales are horrible.
There's only one way that I canfeel about sales. There is only
(37:10):
one way that I can respond tothe numbers that I'm seeing on
this page. What if there wasn't?
What if you could look at thosenumbers? And rather than seeing
them as a disaster, seeing themas a wake up call? Oh, I need to
shift something. So thesenumbers aren't working? These
aren't the numbers that I'mwanted to be seeing. I mean,
we're getting into tax time now.
(37:31):
So we're looking at theirnumbers. And if they're not what
you want, then get curious andthink. So what were the pieces
that fit together to result inthese numbers? And what can I do
differently?
Ali Taylor (37:50):
Yeah. What if like,
those two words, what if can be
very powerful? And you caneither use them for good or you
can use them to 14 yourself?
Yes, yeah. Yeah. Because I mean,you know, I've talked to I
talked to business owners whohate sales. And here's where
(38:11):
I've experienced this a lot. Iwas talking to someone
yesterday, about nonprofits, anda lot of like, nonprofit people,
they hate the idea of selling,they think it's like being
scammy or spammy. You know, theidea of asking for money, it's
like, well, it should just bethe cause, like people should
just care about the cause. Andif I put it off, like sad
(38:32):
puppies and crying children infront of them, people are going
to open up their wallets. Andit's like, well, no, they're
going to they're going to feelsomething. But that doesn't mean
that they're going to actuallygive and you have to be able to
ask for money. And it's like,well, what if you didn't look at
sales? Look at it as beingscammy. or spammy. But you
(38:52):
looked at it as I am, I amserving, right one, I'm giving
this business, this person theopportunity to give back and to
do something good, right. Sothere's the psychological, the
psychographic, good that theyexperienced with that. But then
I'm also supporting this causein a real and tangible way. So
(39:13):
what if you could look at itthat way?
Kimberly Jürgen (39:18):
Exactly. And
that's where it comes to
labeling. And so a lot of myclients, that's what I work with
them on, can we just change thelabel on this because you have
this baggage attached to theidea of sales? Yeah. And what
that means so your past negativeexperience with salespeople is
what you are assuming people arethinking about you, when you
(39:40):
come to talk to them and ask foran investment in your nonprofit,
or want them to buy your widgetsor whatever it is. And so again,
we're going back to theassumptions. We're bringing that
old stuff into this new moment.
And so shifting that so thatit's not that I'm trying to sell
them anything. It's that I ampresenting them with an option.
(40:02):
Yeah. An opportunity I'm doing.
Yeah. And if they say no to thisoption, that's okay. If they say
yes to this option, amazing, nowwe have an opportunity to make
some real change in your life inthe world, in your business,
whatever it is that we may be,you know, going into
collaboration on. And that's howI look at sales is that we are
(40:25):
looking at an opportunity tocollaborate on a thing. We're
gonna we're gonna go intobusiness together on an idea.
Ali Taylor (40:36):
Yeah, we're co
creating this like, we're part
Kimberly Jürgen (40:39):
of something.
Yeah. And that feels so muchmore exciting to me. Yeah.
straighter. Exactly. And I'vebeen in sales, like my whole
life, like from Girl Scouts. Iwas one of those, you know, in
the parking lot. You're
Ali Taylor (41:00):
one of the original
cookie dealers. Yes,
Kimberly Jürgen (41:03):
indeed.
topsails. Nice. Yes. Yeah.
Because I saw it as fun. I justagain, no spicy. I took a jingle
from a shoe commercial. And usethat to sell cookies.
Ali Taylor (41:23):
Oh, what, uh, what
jingle? Was it?
Kimberly Jürgen (41:26):
Two for the
price of one plus $1. Okay. And
that shows you how long ago itwas that I was a Girl Scout
because they were only $1 A boxback then.
Ali Taylor (41:36):
Yeah, they're
definitely.
Kimberly Jürgen (41:37):
Definitely not
$1 anymore. Yeah. So you'd have
to come up with your own jingle.
But yeah, so I thought that andI'm like, oh, that could be fun
here. And it would like I wouldsing that to somebody and they
would, they would start smiling.
And then they'd reach for theirwallet. Yeah. And they take
their cookies home. So it's allabout finding the fun. And the
(42:00):
fun can come from being curious.
Because again, you're notfeeling in tuned in the problem.
Ali Taylor (42:09):
Yeah, that's a great
word InterMed in the problem. So
I feel so many people arefeeling that way. Especially
with all of the differentsearch, like outside
circumstances that are happeningboth economically just socio
politically gold globally in theworld, and then just whatever's
gonna happen in the electionseason. Like there's so many
(42:31):
different things. And of course,with inflation, like, all of
these things can be problems andbe able to ask that question of
what if? Yeah, yeah. What if Ilooked at it differently? What
if it wasn't as bad? You know,what if there was opportunity
inside of all these differentthings that are happening?
Kimberly Jürgen (42:51):
Yes, yeah. What
if the room was bigger than this
corner where the problem exists?
Because we're nose is buried inthat corner of the room, we
can't even see what else is inour room, we can't see what we
have access to. In that room.
Because our nose is buried in acorner. All we see are our
(43:13):
complete peripheral view isnothing but problem. And the
further we can step back fromthat problem, the more we can
see the rest of the room and therest of our resources and the
rest of our capacity.
Ali Taylor (43:30):
Oh, I love that.
That's such a that's such a goodway of looking at it. Thank you.
Yeah. Awesome. All right. So ifsomebody wants to work with you,
what is the what is the thingthat they should do? Where do
they need to go? What do theyneed to do?
Kimberly Jürgen (43:50):
Well, they can
go to my website, Kimberly
juergen.com. And there are waysthat they can connect with me
there. You can schedule a timeto meet with me if you just want
to chat about it and see whatkind of impact this could make
for you in your life in yourbusiness. And that's the great
(44:11):
thing about curiosity it likeyou'll find like once you start
getting curious, like you becomeinfected with this bug of
curiosity and suddenly like youwant to spread it and you want
to be curious about everything.
Just the same way that thattoddler was like so excited
about all of their questions.
Ali Taylor (44:30):
Yeah, I was gonna
say you kind of become a kid
again you get to go ask allthose those why questions?
Kimberly Jürgen (44:36):
Exactly. Oh,
don't get me started on why
questions will lead a wholenother chat for that. Why?
Because why questions can bepointless. Hmm.
Ali Taylor (44:54):
Yeah, there there is
a point at which you can navel
gaze too long. Um, you kind ofjust need to make a decision.
And then you know, make thedecision, right? It's for likes
to say, right? So yeah. Allright. And then I have your
link, which I will post into thecomments, once this is posted up
(45:18):
on all the different socialchannels. And I always like to
end these calls with having youshare just one piece of wisdom
that you would like to pass on,doesn't have to be related to
business, just one piece ofwisdom that you would like to
pass on to anybody that'swatching.
Kimberly Jürgen (45:36):
Get curious,
have fun in life. And one of the
simplest things that you can doto begin to reawaken that
curiosity within you, is to justask yourself, How do I feel? And
you can start with how youphysically feel, because that's
an easy one. For most of us, howdo you physically feel? And then
(46:00):
how do you feel about how youfeel?
Ali Taylor (46:04):
Oh, that's some like
Inception level. Kind of
questioning there.
Kimberly Jürgen (46:10):
Exactly. So if
you've got one of those
smartwatches that, like remindyou to get up and move. I know,
I've been on airplanes, wheresuddenly somebody's watch is
gonna go off, and suddenly theystart pacing up and down the
aisle. So if you have one ofthose, every time it goes off,
just let your first thought be.
How does my body feel right now?
Yeah. And that's the first step.
Because as you get more aware,because most of us, we have no
(46:37):
idea how our body feels. We arenot connected to who we are as a
physical being at all. Sotapping into that, and the more
you do that, see, this is thegood stuff. Where you get to is
feeling the tension in yourbody. And when you can discover
the tension and be aware of itevery time it begins to bloom in
(47:01):
your body. That's where itliterally the sky's the limit on
the possibilities for yourselfand for your life. Because
tension is the enemy ofcreativity.
Ali Taylor (47:16):
Tension is the enemy
of creativity. i That's a
quotable. I like that. Thankyou. Well, Kimberly, thank you
so much for being here today.
Really appreciate everything youshared. So many good nuggets
that are in there. It's gonna behard to figure out which one to
post but I thank you again forjust showing up sharing your
(47:37):
wisdom and yeah, look forward toseeing everybody next week. For
Wednesday, wisdom live. Takecare.