Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders

Summary: 

We may not talk about them the same way we talk about basketball or baseball players, but make no mistake, dancers are elite athletes. Their training is intense, and the competition is fierce. And with Breakdancing at the Olympics, dance content flooding TikTok, and dance competition shows all over TV, there's never been more interest in the art-form. So how do you take that global phenomenon, and harness it into...

The increasing popularity of Asian food presents many exciting business opportunities, but also some challenges. Many of these specialty restaurants are family-owned, and lack the corporate structure you'll find at larger chains. And a lot of them are located in rural places that make centralized distribution difficult. Servicing these types of businesses requires a personal touch, and a lot of relationship building to und...

Innovating in the field of Med Tech presents a host of unique challenges. Formulating new treatments is a long and capital-intensive process. The regulatory regime for medical devices is extremely stringent. And even if you get approval, you still need to convince doctors that your treatment is safe and effective. But success in Med Tech R & D doesn't just mean profits for the company and it's shareholders, it means ne...

When we experience buyers remorse about an item, what do we do? We return it. Either in store, or through the mail. But what happens to those products after we send them back? Surely they're repackaged and restocked, right? In a lot of cases, no. Many vendors aren't equipped to process those returns, and they can end up being sold in bulk at a loss, or worse, dumped in a landfill.

Sender Shamiss has made it his mission to p...

Major sporting events used to be clustered among a handful of TV channels. Now following your favourite team might require subscriptions to a whole litany of cable and streaming services. Which is to say nothing of all the licensed content you'll find spread out across social media platforms. In such a complex media ecosystem, how do organizations even begin to think about licensing their media assets? And how do they calc...

Putting together an IPO is no easy feat. Just getting your finances in order can be a herculean effort. Add in the laundry list of compliance requirements, and it simply becomes too much for most firms to handle on their own. That's especially true for young companies in emerging industries like biotech or AI, where corporate governance may have taken a backseat to product development. 

Enter, Mike Aiello. He's the CEO and ...

Summary: 

It's early in the 2025 reporting season, but new trends in the restaurant and foodservice space are already emerging. 2024 was a difficult year and the industry is still adjusting—navigating the same pressures of inflation, labor costs, and economic shifts, plus some new challenges. Consumer habits continue to evolve, and technology is playing a bigger role than ever. 

Today we're joined by Michael Halen, the Sen...

Summary: 

Personalization has reshaped nearly every industry, turning one-size-fits-all solutions into tailored experiences. Think self-serve kiosks in fast food or streaming algorithms curating content just for you—consumers now expect products to adapt to them, not the other way around. In the health and fitness space, where no two people share the same habits, goals, or motivations, personalization is crucial to progres...

Summary: 

The rapid rise of AI is transforming industries at an unprecedented pace, creating both challenges and opportunities for innovation. With technology this powerful, pure progress is not enough. We have a responsibility to be intentional about about how we build it, power it, and use it, to ensure it drives positive outcomes and a more sustainable future.

Today, we're sitting down with Rahul Mewawalla, the Presiden...

Summary: 

You’ve heard it before: "The customer is always right." For many businesses, that’s sound advice. But for premium brands, the road to success often takes a different route. Rather than reacting to every shift in demand, it’s about staying rooted in a philosophy: delivering quality, staying authentic, and fostering relationships that stand the test of time. Today’s guest has fully embraced this approach, leveragin...

Summary: 

Getting ahead begins with a sharp focus on recognizing problems and finding better solutions than anyone else. But staying ahead requires something more: the ability to adapt, evolve, and lead as the stakes grow. Today’s guest didn’t just solve a problem; he built a system so indispensable it’s reshaped how an entire industry operates.

 Kent Collier is the Founder and CEO of Octus (formerly Reorg), a credit intel...

Summary: 

In some industries, new players try to shake things up by breaking them down. But in sectors like food, where traditions run deep and habits are hard to change, collaboration can be a far more palatable strategy and can be leveraged to create scalable, sustainable solutions. Today's guest is doing just that, using decades of industry expertise to partner with key players, tackle global challenges, and redefine wh...

Summary: 

When it comes to running a business, data insights are invaluable, but that data has to come with meaningful action. You need to be willing to evolve alongside your customers and constantly refine your approach to meet their needs. Today’s guest has mastered this balance, building a platform that drives engagement, growth, and innovation at scale. 

Today, we're sitting down with Chuck Davis, Chairman and CEO of P...

Summary: 

Innovation often starts with asking tough questions, like: What if the systems we’ve always relied on aren’t equipped to handle today's complexities? By leveraging data and challenging outdated assumptions, new possibilities are arising in unexpected industries.

Today, we're sitting down with Jay Jackson, Chairman and CEO of Abacus Life, which trades under the symbol ABL. Jay joined Abacus Settlements in 2016 as ...

Summary: 

In business, leadership isn’t just about taking charge — it’s about enabling others to thrive. As companies grow and stakes rise, fostering trust and collaboration becomes essential. Today’s guest has embraced a leadership style rooted in empowerment, driving innovation, and turning ambitious visions into tangible success.

Today we're sitting down with Mohammed Alardhi, Executive Chairman of Investcorp, a leading...

Summary: 

Branding used to be as simple as product packaging. But today, it’s woven into every touchpoint — from social media and customer service to in-store experiences. With more opportunities than ever to connect, brands face the challenge of creating a unified, authentic experience that not only stands out but also stays true to their core identity. Our guest today is helping brands forge deeper, more meaningful co...

Summary: 

What does it take to revitalize a legacy brand, while maintaining its identity? By balancing tradition and transformation, any company can breathe new life into its business and consistently evolve to meet the changing expectations of customers and employees alike.

Today's guest is Julie Masino. Julie is President and CEO of Cracker Barrel, a role she took on just over a year ago in November of 2023. Since ...

Summary: 

 This year, news cycles were dominated by American election coverage, groundbreaking advancements in AI, and distressing updates on global conflicts. After a year marked by uncertainty on so many fronts, will 2025 see a leveling out of the macroeconomic landscape, or persistent volatility? On this brief, end-of-year episode, Tom Ryan, founder and CEO of ICR, and host of Welcome to the Arena reflects on the key mar...

Summary: 

With a new, crypto-friendly administration incoming, 2025 may be the year we see Bitcoin integrate more fully into mainstream finance in America and globally. Though volatile, and with an uncertain future that will heavily depend on how macroeconomic conditions and regulatory policies play out across the year, there's reason to believe that Bitcoin could soon be more prominent than ever. Today's guest is h...