All Episodes

May 21, 2025 25 mins

Are you a Matterport Service Provider wondering: ✓ What if you have an emergency with your Matterport Pro3 tripod mount? ✓ What if your brass pin version of the Matterport Pro3 T-Mount fails? ✓ How can you fix the Matterport Pro3 T-Mount in the field—or what should you do next? Stay tuned! On this WGAN-TV Podcast on Thursday, 22 May 2025 (above), our WGAN-TV Podcast Guest Host is: ✓ Mike Vorce, Founder of MatterFix.io, Matterport-authorized repair center for the Pro3 Camera Our topic is: ✓ WGAN-TV | Matterport Pro3 T-Mount Adapter Teardown: Repair, Replace and Rebuild Mike gives a behind-the-scenes walkthrough of common damage scenarios for the Matterport Pro3 Camera and how to respond when your Matterport Pro3 Camera tripod adapter or core components fail—especially after a drop. What You’ll Learn ✓ T-Mount Troubleshooting and Emergency Workarounds 1. What to do if the brass pin on your Matterport Pro3 T-Mount adapter breaks in the field. 2. Signs of instability or clicking—and whether the H-drive is to blame. 3. How to isolate issues between your tripod, mount, and the Pro3 hardware. ✓ Inside the Most Common Repairs 1. What happens inside the Pro3 Camera when it's dropped. 2. How to detect chassis damage, bent housings, and V-drive issues. 3. Which internal modules (like the LIDAR and RGB sensor) are most vulnerable. ✓ Fast Repairs, OEM Parts, and Warranty Protection 1. What’s covered under warranty—and what’s not. 2. Typical out-of-warranty repair costs ($600–$1,200). 3. How to ship your camera in, get a quote, and receive a one-year warranty on repairs. ✓ Extended Warranty and Accident Protection Plans 1. How to combine cleaning, recalibration, and accident coverage. 2. What’s included in the $99, $199, and $299 service tiers. 3 Limitations of drop protection (e.g., excludes theft, fire, or loss). Why This Matters For Matterport Pro3 Camera owners, especially professional photographers and 3D capture providers: ✓ Understanding hardware risks helps minimize downtime ✓ Emergency response tips can save a shoot from failing ✓ Knowing how to quickly access expert repairs protects your investment ✓ Optional extended warranty and protection plans add peace of mind Among the Questions Mike Answers ✓ What’s the difference between in-warranty and out-of-warranty repairs? ✓ What signs indicate your chassis, H-drive, or V-drive are damaged? ✓ Is your camera still usable if the screen won’t power on—but the Wi-Fi works? ✓ How long does it take to get your camera back once it’s sent in? ✓ How can MatterFix.io help you plan for worst-case scenarios? Got Follow-Up Questions for Mike? ✓ Visit: www.MatterFix.io ✓ Email: info@MatterFix.io ✓ Post below ✓ Subscribe on YouTube: @MatterFix Thanks again to Mike Vorce of MatterFix.io for sharing expert insights! Best, Dan

Mark as Played

Advertise With Us

Popular Podcasts

Stuff You Should Know
Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

On Purpose with Jay Shetty

On Purpose with Jay Shetty

I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.