What It's Like To Be...

What It's Like To Be...

Curious what it would be like to walk in someone else’s (work) shoes? Join New York Times bestselling author Dan Heath as he explores the world of work, one profession at a time, and interviews people who love what they do. What does a couples therapist think when a friend asks for relationship advice? What happens if a welder fails to wear safety glasses? What can get a stadium beer vendor fired? If you’ve ever met someone whose work you were curious about, and you had 100 nosy questions but were too polite to ask … well, this is the show for you.

Episodes

June 17, 2025 34 mins

Choreographing massages to Mozart, enforcing cancellation policies with beloved clients, and shutting down callers seeking "undraped sessions" with Allissa Haines, a massage therapist. What made her cry in her car after one particular house call? And what is "effleurage”?

In this episode, Dan recommended The Work of Art by Adam Moss, a book about how artists make their work. Check it out here.

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Scaling three-story rope ladders up the sides of ships, memorizing every rock and current in a harbor, and narrowly avoiding catastrophic collisions with Captain Grant Livingstone, a retired harbor pilot. What do you do when your engine and anchors fail in heavy fog? And how do you dock a ship the size of the Empire State Building?

Grant and his twin brother Captain George Livingstone co-authored the recent book Shiphandling, The Be...

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May 20, 2025 38 mins

Comforting patients as they prepare to transition, navigating end-of-life regrets and frayed relationships, and providing support and advice for fearful families with Heather Meyerend, a retired hospice nurse. How does she know when the end is imminent? And what has the work taught her about the different ways we deal with death?

Heather is a contributing author to the book Resilient Faith: Dare To Believe. She was also profiled in ...

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May 6, 2025 36 mins

Calming scared cats with pheromone sprays, advising families how to balance their pet's well-being with budget realities, and diagnosing mysterious animal maladies with Dr. Hindatu Mohammed, a veterinarian in Austin, TX. What breed of dog, when having its nails clipped, responds as though it's being murdered? And how did an injured ant shape her career choice?

IF YOU LIKE THIS EPISODE: Check out what it's like to be a...

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April 22, 2025 31 mins

Tracing mysterious errors to their source, jousting with product managers, and rolling out new features (without breaking the old ones) with Taylor Hughes, a software engineer. How did one failed software fix ruin Christmas for kids around the country? And what is "spaghetti code"?

Taylor is currently a co-founder and the CTO at Hypernatural.ai.

IF YOU LIKE THIS EPISODE: Check out what it's like to be a forensic accoun...

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April 8, 2025 35 mins

Mediating pickleball noise disputes, shepherding communities through thorny decisions, and practicing radical pragmatism with Martha Bennett, city manager of Lake Oswego, Oregon. What is it that makes public hearings so noxious? And what's the difference between "Big P" and "Little P" politics?

IF YOU LIKE THIS EPISODE: Check out what it's like to be a high school principal, a PR crisis manager, or a tu...

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March 25, 2025 35 mins

Pouring pints for thirsty tourists, defusing situations with drunk patrons, and finding flow in the Friday night rush with Brian Wynne, a barman in Dublin. What caused one customer to throw a dog at Brian? And what is "craic"?

If you'd like to reach out to Brian, email Dan at dan@whatitslike.com

IF YOU LIKE THIS EPISODE: Check out what it's like to be an ice cream truck driver, a stand-up comedian, or a London cab...

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March 11, 2025 40 mins

Zapping parts of the brain to know where to cut, operating a mouth-controlled microscope that's worth more than a house, and carrying the weight of life-or-death decisions with Dr. Alfredo Quiñones-Hinojosa, a brain surgeon at the Mayo Clinic. How do you preserve a mathematician's expertise when removing tumors? And how did he go from picking tomatoes to performing brain surgery?

Dr. Q wrote about his remarkable journey to...

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February 25, 2025 35 mins

Commanding a floating city of 5,000 sailors, intercepting Houthi missiles in the Red Sea, and stripping rank from sailors who cross the line with Captain Chris "Chowdah" Hill, commanding officer of the USS Dwight D. Eisenhower aircraft carrier. How do you stop a fighter jet in 2-seconds? And what are “midrats”?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (91...

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February 11, 2025 28 mins

Singing cleanup songs, tiring out kids before naptime, and battling the "babysitter" stereotype with Brenda Hawkins, a daycare owner in Maryland. How has childcare changed over the years? And what is a "dope and drop"?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ask you to answer two questions:

1. What’s a word or phrase that ...

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January 28, 2025 38 mins

Fine-tuning the perfect accent for a character, recording for hours in a sound-insulated booth, and tracking down obscure pronunciations with Sean Pratt, an audiobook narrator. What is "punch and roll"? And what kind of voice do you need to be a great narrator?

EXTRA
We spoke with Sean about his work narrating the David Foster Wallace literary behemoth Infinite Jest. That part of the interview didn’t fit into...

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January 21, 2025 27 mins

We've got something a little different and special for you this week! The day this is dropping, January 21st, is the launch day for my new book, called RESET: How to Change What’s Not Working. We’re running an excerpt (a whole chapter!) from the audiobook on this podcast.

You can buy the full audiobook, hardcover, or Kindle version here!

We’ll be back next week with a new episode of the show, talking with a p...

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January 14, 2025 33 mins

Cracking decades-old murder cases, delivering unthinkable news to victims' families, and tracking suspects across borders with John Lamberti, a homicide detective with the Los Angeles Police Department. Why are cold cases harder to solve these days? And what's a "415"?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ask you to ans...

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December 31, 2024 30 mins

Forecasting demand for 40,000 different products, arranging for model kits to traverse the globe from Chinese factories to mom-and-pop hobby shops, and enduring random customs inspections with Alan Bass, a hobby kit and toy distributor. Why can't shops place orders directly with factories and cut out distributors? And what is it like to discover your childhood toys were actually samples given out for market research purposes?<...

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December 17, 2024 38 mins

Hurtling down an ice track at nearly 100mph, perfecting the practice of visualization, and shaving off hundredths of a second with Kaillie Humphries, an Olympic bobsledder. What's the most feared track in the world? And how do athletes practice when there's no ice in the summer?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ask you to ans...

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December 3, 2024 31 mins

Shearing Christmas trees into their classic shape, fighting back weeds and blackbirds, and planting 5,000 trees a year with Sheldon Corsi, a Christmas tree farmer near Cincinnati, Ohio. What does a tree baler sound like? And what makes Christmas tree farming distinctive within the world of agriculture?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ...

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November 19, 2024 32 mins

Swimming with 20-foot manta rays, suffering through grant applications, and rushing to the whale freezer with Jessica Pate, a marine biologist based in Florida. How have drones changed her work? And what's wrong with being a "parachute scientist"?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ask you to answer two questions:

1. What’...

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November 5, 2024 30 mins

Perfecting the soft finishes, dealing with divorcing couples, and cultivating the perfect network of artisans with Julie Anne Burch, an interior designer. Why did she need a crane to move a piano? And how can interior designers create a "moment"?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ask you to answer two questions:

1. What’s a wo...

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October 22, 2024 24 mins

Ignoring 10,000 booing fans, collaborating with the replay center, and striving for perfection with Billy Kennedy, an NBA referee. What happens when you get a call wrong? And what's the difference between the trail, slot, and lead officials?

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456. We’ll ask you to answer two questions:

1. What’s a word or phra...

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October 8, 2024 28 mins

Outsmarting drunks, competing with ride-share apps, and discovering that some of your passengers were Spice Girls with Jamie Owens, a London cabbie. How much does it cost to buy a cab? And what's "The Knowledge"?

You can find Jamie on YouTube at his channel "Jamie The Cabby".

GOT A COMMENT OR SUGGESTION? Email us at jobs@whatitslike.com

WANT TO BE ON THE SHOW? Leave us a voicemail at (919) 213-0456....

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