What It's Like To Be... with Dan Heath
Curious what it would be like to walk in someone else’s (work) shoes? Join New York Times bestselling author Dan Heath as he explores the world of work, one profession at a time, and interviews people who love what they do.
Episodes
Digging line to redirect the country's fiercest wildland fires, sleeping in the dirt after a 16-hour day, and turning physical endurance into a public service with Ben Strahan, a hotshot crew superintendent in California. What does a wildfire sound like up close? And where does a crew go when the fire threatens to overrun them?
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Pitching airline executives during route-planning speed dates, opening a $1.7 billion new terminal, and making space for emotional airport reunions with Christina Cassotis, CEO of Pittsburgh International Airport. Why does she have a beekeeper on contract? And what did a missing freight elevator teach her about leadership?
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Designing runways for hot air and heavy planes, inspecting pavement cracks with measuring wheels, and protecting vicious little owls from construction crews with Eileen Vélez-Vega, a civil aviation engineer in Puerto Rico. What does the color of runway lights reveal to a pilot? And what's a "spall"?
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Sequencing departures like a moving puzzle, scrambling when a jet takes off without clearance, and catching what radar misses with a glance out the window with Michael Rejent, an air traffic controller. What does "tally ho" mean to a pilot? What phrase makes every controller in the cab look up?
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Hugging a mother through an anxiety attack, bidding for the best routes, and absorbing strangers' confessions at 35,000 feet with Linda Beall, a flight attendant. What does it mean when the cabin bells ring three or four times? And what makes a trip a “dog”?
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Shooting cat-three landings in the fog, using the “voice of God” on unruly passengers, and declaring Mayday after an engine fire with Paul Drusch, a commercial airline pilot. Why does the pilot’s paycheck start with the parking brake? And what does “sterile cockpit” mean? (Spoiler: it doesn’t mean “clean.”)
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Athletes get all the glory, but there are countless people around them making the games happen - from referees making judgments, to vendors in the stands hawking snacks and beer. In this episode from The StoryCorps Podcast, drawn from our archive of the largest single collection of human voices ever recorded, you’ll hear from the people on the sidelines.
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Untangling who gets to speak for a dying patient, weighing a treatment's benefits against its burdens, and searching for clarity in the grayest corners of healthcare with Esther Berkowitz, a clinical ethicist. What is the "dignity of risk"? And how do you know which "version" of a person to trust?
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Grinding through 16-hour shifts, standing behind inmates (never in front), and trying to stay human in an inhuman environment with Bill Farrell, a correctional officer in Massachusetts. What happens when an officer gets "frozen"? And why does the sound of scuffling sneakers stop him in his tracks?
LINKS & REFERENCES
Harvesting five million bushels of wheat and corn from Texas to Montana, outrunning hailstorms that decimate a year's income in 20 minutes, and running a multimillion-dollar convoy of equipment down the highway with Josh Beckley, a third-generation custom harvester from Kansas. Why do farmers outsource the harvesting of their own crops? And what happens when you drive a combine into a ditch?
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Guiding grieving families through arrangement meetings, orchestrating meaningful memorial services within days, and preparing bodies for viewing with Heather Hill, a funeral director in North Carolina. What's different about doing makeup on a dead person? And what is it like to field a death call?
LINKS & REFERENCES
- Heather writes about her work on her website.
- She's a funeral director at Renaissance Funeral Home in Ralei...
Landing the Perseverance rover on Mars, working in clean rooms to minimize the microbial bug count, and slogging through hundreds of engineering trade-offs with Swati Mohan, an aerospace engineer at NASA's Jet Propulsion Laboratory. What are the "seven minutes of terror"? And is there evidence of past life on Mars?
LINKS & REFERENCES:
- Watch Swati voice the landing of Perseverance in 2021.
- Swati's official NASA bio
- More about th...
Defusing a crisis after an ambassador hinted at a preemptive strike on Russia, delivering demarches in multiple languages, and surviving the frantic evacuation of the Kabul embassy with John Johnson, a retired diplomat who spent more than twenty years in the US Foreign Service. Do diplomats still send "cables" in the 21st century? And what does "not/not" mean?
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Wiring a neighborhood back to life after a tornado, coveting the work of helicopter linemen in Faraday suits, and surviving the collapse of a rotten utility pole with Elden Rivas, a journeyman lineman in Houston, Texas. What is the one sound on the crew radio that stops every lineman cold? And why does a squirrel on a transformer mean easy money?
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Suspending the licenses of unsafe restaurant operators, hunting down the origins of foodborne illness outbreaks, and eliciting truthful answers from anxious managers with Justin Dwyer, a health inspector in Peoria, Illinois. What happens when a restaurant locks the door on an inspector? And why should you never wash your Thanksgiving turkey?
LINKS & REFERENCES
Hurtling down an ice track at nearly 100mph, perfecting the practice of visualization, and shaving off hundredths of a second with Kaillie Humphries, an Olympic bobsledder. What's the most feared track in the world? And how do athletes practice when there's no ice in the summer?
This episode originally aired on December 17th, 2024.
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Negotiating cases in which neither spouse wants custody of the cat, setting clients' expectations about what's legally possible (versus what feels "right"), and finding hope in people's ability to bounce back from dark times with Lucy Stewart-Gould, a divorce lawyer in London. What simple question can break open a deadlocked settlement? And what's a "jurisdiction race"?
IF YOU LIKE THIS EPISODE: Check out what it's like to be a crim...
Tinkering with the recipe for gingerbread cake until it's right, adjusting to the variability of local grains, and cherishing the quiet mornings when the sun fills the bakery windows with Sophie Williams, a baker in Bellingham, Washington. What happens when you bake all your sourdough starter by accident? And what's a "starch attack"?
Links & References:
- Sophie owns and operates Raven Bakery in Bellingham, Washington.
- The...
Sculpting mullets on Havanese, enduring countless bites, and surviving level-five furnadoes with Aaron Williams, a dog groomer in Alabama. Why is the grooming table his most powerful psychological tool? And which part of the grooming process is most dreaded by dogs?
You can see Aaron in action at his YouTube channel.
Want more episodes featuring professions who work with animals? We've spoken with a veterinarian, a cattle rancher, an...
Judging the permissibility of real-time battle decisions, advising commanders how to handle soldier misconduct, and assessing "hostile acts" and "hostile intent" with Lieutenant Colonel Susan Upward, a Marine Corps JAG. What does "dispo" mean in military justice? And how do you tell a commander his idea is colossally stupid -- while keeping your job?
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