Virgin Australia has admitted to overcharging 61,000 customers… just as it prepares for an ASX comeback
Donald Trump has put a 90 day pause on his mega-tariffs and it’s largely because the bond market threw a tantrum
Canva has dropped one of its biggest product updates ever to compete head on with Microsoft’s Office Suite
_
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:07):
Just Monday fourteenth of April, Dozy Boyd, the Australian and
US share markets have gone from fear to frenzy, to
fear and at some point probably frenzy again. But that
hasn't stopped Donald Trump tweeting this is a great time
to appuye, only hours before pausing the tariffs. There is
truly nothing like the President of the USA giving financial
advice based on decisions he makes that impact the entire universe.
Speaker 2 (00:30):
So through nearly half of Australians are watching more than
five streaming services a moment. That's according to r mita university,
that means on average eighty bucks per month in streaming
services alongside every other subscription at flex AM. If you
want to know how much is spending each month on subscriptions,
there is one place to go. It's the Flux Subscription Tracker.
If thirty seconds the AI identifies all your subscriptions tells
(00:51):
you how much is spending per month. To make sure
to download the flocks app to check it out.
Speaker 1 (00:54):
Three revolutionary stories today, Dozy Boyd, Let's do it for
our first. Virgin Australia has it admitted to overcharging sixty
one thousand customers just as it prepares for an ASEX comeback.
Speaker 2 (01:05):
Not exactly smooth skies for the big VB man. So
what is going on here?
Speaker 1 (01:09):
Well, Virgin Australia was founded in two thousand under the
name Virgin Blue and is currently owned by private equity
giant Bain Capital now be Man. We spoke a few
weeks ago about Virgin Australia's major turnaround over the past
few years and also how it plans to relist on
the ASEX at some stage this year.
Speaker 2 (01:26):
But now Virgin Australia revealed it overcharged sixty one thousand
of its customers.
Speaker 1 (01:31):
Yep, it happened when customers made changes to their bookings
between April twenty twenty and March of twenty twenty five,
and the average.
Speaker 2 (01:38):
Overcharge per customer was around fifty five bucks.
Speaker 1 (01:41):
Just enough to buy a week coffee and a soggy
sandwich at the terminal.
Speaker 2 (01:45):
So now be Man, Virgin Australia is contacting all customers
who are eligible for refunds, which is around three point
four Meal.
Speaker 1 (01:50):
And Jesse Boy. Any unclaimed refunds will be donated to
charity like the Good Corporate Citizen and Virgin Australia well
and truly is.
Speaker 2 (01:57):
And be Man. Virgin Australia's leadership need to put their
best foot forward at the moment because they are on
the campaign.
Speaker 1 (02:02):
Trail operation get Virgin Australia back on the ASX.
Speaker 2 (02:06):
And make ban Capital a tidy profit.
Speaker 1 (02:09):
So what is the key learning here?
Speaker 2 (02:10):
When a company's preparing to go public, Everything and anything
can influence investor appetite.
Speaker 1 (02:15):
You see, Juzzy boy, The investor sentiment plays a major
role in pricing and demand for the IPO and be Man.
Speaker 2 (02:21):
While Virgin's overcharging to customers might seem small in isolation,
right now, every detail matters.
Speaker 1 (02:26):
Investors will be looking at whether the company is running
a tight ship. They'll be looking at how ethically they
run the business and of course whether there are any
regulatory issues in the cockpit. Juzzy boy. This ain't the
first major company to have a hiccup in the lead
up to their big IPO.
Speaker 2 (02:39):
Remember when Delivery iPod in London with Bikai i Do,
and at.
Speaker 1 (02:42):
The time investors were concerned about how it treated gig workers.
Speaker 2 (02:46):
It ended up bombing, falling twenty six percent on its
share market debut.
Speaker 1 (02:50):
In fact, it's down fifty five percent since it listed
in April twenty twenty one.
Speaker 2 (02:53):
But be Man. If Virgin shows it's taking customer issues seriously,
it might actually help boost their investor confidence. For our
second story, Donald Trump's put a ninety day pause on
his mega tariffs, but it's largely because the bond market
threw a bit of a tantrum.
Speaker 1 (03:07):
Quite a spanner from Donald J. Trump juzzywork. I'd admit
didn't see this on coming. To tell me what's going
on here?
Speaker 2 (03:12):
Okay, so we know Donald Trump was hyping up Liberation
Day as the economic equivalent of the Super Bowl.
Speaker 1 (03:16):
It was supposed to be a major reset to the
global economy. But juse way, few investors could imagine the
tariffs would be as dramatic as they had been.
Speaker 2 (03:24):
We know that more than ninety countries were whacked with
tariffs between ten percent Hello Australia and one.
Speaker 1 (03:28):
Hundred and forty five percent Hello to you China.
Speaker 2 (03:31):
And be Mann. Despite investors begging Trump to consider, he
tweeted on truth Social my policies will they ever change?
Speaker 1 (03:37):
In caps? Except a few days later his policies did
in fact change.
Speaker 2 (03:40):
Yeah, he paused the reciprocal tariffs for ninety days.
Speaker 1 (03:43):
And we'll only be sticking with the ten percent baseline
tariffs for now, except for with China. But interestingly, the
major reversal was reportedly because of a selloff in the
US bond market.
Speaker 2 (03:52):
Interesting, so what is the key learning here?
Speaker 1 (03:54):
Bonds are financial products where individuals or institutions are even
countries lend money to a government or a company in
return for a fixed interest and be man In tough
economic times, government bonds are generally seen as a safehaor
as opposed to the share market or the property market, and.
Speaker 2 (04:10):
That's because governments are considered less of a risk to default.
Speaker 1 (04:13):
When there's a lot of demand for bonds, typically the
bond yields i e. The equivalent of an interest rate
will drop.
Speaker 2 (04:19):
But be Man. During the tariff tiff right now, the
bond fields were actually rising.
Speaker 1 (04:23):
And does it wait. That's a pretty big signal that
investors not only had little faith in markets, but also
little faith in the US government.
Speaker 2 (04:30):
And be Man. If confidence in bonds drops, it can
have a whole lot of flow on effects as well.
Speaker 1 (04:34):
Interest rates can spike, borrowing costs might rise, and the
economy can take a hit.
Speaker 2 (04:38):
So this just shows how powerful financial markets can be
as a political pressure point. For our third and final story,
Camber has dropped one of its biggest product updates ever
to compete head on with Microsoft's offer suite.
Speaker 1 (04:50):
Microsoft Excel, having a circular reference meltdown right now, who's
with me? What's going on here?
Speaker 2 (04:55):
Okay? So we know Canber is the design tool to
let people design Instagram quotes and wedding invites, and suddenly
they call themselves creatives yep. Canvor was founded in Sydney
in twenty twelve and has become a darling of the
Australian tech scene and Joseboy. While Canvas started as a
design software, it's slowly but surely been expanding. Yeah. First
it expands it into docks to take on Word and
(05:15):
Google Docs.
Speaker 1 (05:15):
It created presentation in order to take on PowerPoint and
Google Slides.
Speaker 2 (05:19):
And now at an annual product release conference, Canva nound
some big news.
Speaker 1 (05:23):
Well. First, it's annualized recurring revenue tipped over three billion
US dollars, up from two and a half bill in
October last year.
Speaker 2 (05:30):
And next it's launching a new rival to you guess,
the b Man Excel.
Speaker 1 (05:34):
Wow and Juzzyboy. Canvor claims this new product doesn't require
any formulas and coding.
Speaker 2 (05:39):
The goal for Canva is to take on the incumbents
in the enterprise space.
Speaker 1 (05:42):
Like Microsoft and Microsoft and Microsoft and Google as well
and Jaziboyd. This means that Canva will use both its
bottom up and its top down enterprise sales model.
Speaker 2 (05:53):
So what is the key learning here?
Speaker 1 (05:55):
Sometimes the best way into a company isn't through the
front door, it's through the side window.
Speaker 2 (05:59):
Now mean, man, we know true. Additionally, enterprise software has
been sold using a top down model.
Speaker 1 (06:03):
That's where a salesperson would buddy up to a decision
maker at the top of the company and then roll
out the software to the rest of the team whether
they liked it or not. But over the past decade,
the bottom up sales model has become a very effective
way into organizations. With the bottom up model, individual employees
start using a tool on their own individually, and then over.
Speaker 2 (06:22):
Time a good feature spreads organically.
Speaker 1 (06:24):
Within the company until the business pretty much has to
buy a team plan. In fact, Zybok Canva already hit
one billion US dollars in annual recurring revenue through this
bottom up approach. Before building out their top down approach.
Speaker 2 (06:36):
But as Canvas heads deeper into enterprise world, it needs
to develop a strong top down approach as well. Buck An,
if you feel like money's coming out your bank account,
left right and send out, we have the left solutions
you Fluck Subscription tracker helps you identify.
Speaker 1 (06:48):
Oil suscriptions in less than thirty.
Speaker 2 (06:50):
Seconds and can help you save big bucks to make
sure to download the plucked out but check it out.
Speaker 1 (06:54):
Thanks for listening and we'll see you on Wednesdames
Just Monday fourteenth of April, Dozy Boyd, the Australian and
US share markets have gone from fear to frenzy, to
fear and at some point probably frenzy again. But that
hasn't stopped Donald Trump tweeting this is a great time
to appuye, only hours before pausing the tariffs. There is
truly nothing like the President of the USA giving financial
advice based on decisions he makes that impact the entire universe.
Speaker 2 (00:30):
So through nearly half of Australians are watching more than
five streaming services a moment. That's according to r mita university,
that means on average eighty bucks per month in streaming
services alongside every other subscription at flex AM. If you
want to know how much is spending each month on subscriptions,
there is one place to go. It's the Flux Subscription Tracker.
If thirty seconds the AI identifies all your subscriptions tells
(00:51):
you how much is spending per month. To make sure
to download the flocks app to check it out.
Speaker 1 (00:54):
Three revolutionary stories today, Dozy Boyd, Let's do it for
our first. Virgin Australia has it admitted to overcharging sixty
one thousand customers just as it prepares for an ASEX comeback.
Speaker 2 (01:05):
Not exactly smooth skies for the big VB man. So
what is going on here?
Speaker 1 (01:09):
Well, Virgin Australia was founded in two thousand under the
name Virgin Blue and is currently owned by private equity
giant Bain Capital now be Man. We spoke a few
weeks ago about Virgin Australia's major turnaround over the past
few years and also how it plans to relist on
the ASEX at some stage this year.
Speaker 2 (01:26):
But now Virgin Australia revealed it overcharged sixty one thousand
of its customers.
Speaker 1 (01:31):
Yep, it happened when customers made changes to their bookings
between April twenty twenty and March of twenty twenty five,
and the average.
Speaker 2 (01:38):
Overcharge per customer was around fifty five bucks.
Speaker 1 (01:41):
Just enough to buy a week coffee and a soggy
sandwich at the terminal.
Speaker 2 (01:45):
So now be Man, Virgin Australia is contacting all customers
who are eligible for refunds, which is around three point
four Meal.
Speaker 1 (01:50):
And Jesse Boy. Any unclaimed refunds will be donated to
charity like the Good Corporate Citizen and Virgin Australia well
and truly is.
Speaker 2 (01:57):
And be Man. Virgin Australia's leadership need to put their
best foot forward at the moment because they are on
the campaign.
Speaker 1 (02:02):
Trail operation get Virgin Australia back on the ASX.
Speaker 2 (02:06):
And make ban Capital a tidy profit.
Speaker 1 (02:09):
So what is the key learning here?
Speaker 2 (02:10):
When a company's preparing to go public, Everything and anything
can influence investor appetite.
Speaker 1 (02:15):
You see, Juzzy boy, The investor sentiment plays a major
role in pricing and demand for the IPO and be Man.
Speaker 2 (02:21):
While Virgin's overcharging to customers might seem small in isolation,
right now, every detail matters.
Speaker 1 (02:26):
Investors will be looking at whether the company is running
a tight ship. They'll be looking at how ethically they
run the business and of course whether there are any
regulatory issues in the cockpit. Juzzy boy. This ain't the
first major company to have a hiccup in the lead
up to their big IPO.
Speaker 2 (02:39):
Remember when Delivery iPod in London with Bikai i Do,
and at.
Speaker 1 (02:42):
The time investors were concerned about how it treated gig workers.
Speaker 2 (02:46):
It ended up bombing, falling twenty six percent on its
share market debut.
Speaker 1 (02:50):
In fact, it's down fifty five percent since it listed
in April twenty twenty one.
Speaker 2 (02:53):
But be Man. If Virgin shows it's taking customer issues seriously,
it might actually help boost their investor confidence. For our
second story, Donald Trump's put a ninety day pause on
his mega tariffs, but it's largely because the bond market
threw a bit of a tantrum.
Speaker 1 (03:07):
Quite a spanner from Donald J. Trump juzzywork. I'd admit
didn't see this on coming. To tell me what's going
on here?
Speaker 2 (03:12):
Okay, so we know Donald Trump was hyping up Liberation
Day as the economic equivalent of the Super Bowl.
Speaker 1 (03:16):
It was supposed to be a major reset to the
global economy. But juse way, few investors could imagine the
tariffs would be as dramatic as they had been.
Speaker 2 (03:24):
We know that more than ninety countries were whacked with
tariffs between ten percent Hello Australia and one.
Speaker 1 (03:28):
Hundred and forty five percent Hello to you China.
Speaker 2 (03:31):
And be Mann. Despite investors begging Trump to consider, he
tweeted on truth Social my policies will they ever change?
Speaker 1 (03:37):
In caps? Except a few days later his policies did
in fact change.
Speaker 2 (03:40):
Yeah, he paused the reciprocal tariffs for ninety days.
Speaker 1 (03:43):
And we'll only be sticking with the ten percent baseline
tariffs for now, except for with China. But interestingly, the
major reversal was reportedly because of a selloff in the
US bond market.
Speaker 2 (03:52):
Interesting, so what is the key learning here?
Speaker 1 (03:54):
Bonds are financial products where individuals or institutions are even
countries lend money to a government or a company in
return for a fixed interest and be man In tough
economic times, government bonds are generally seen as a safehaor
as opposed to the share market or the property market, and.
Speaker 2 (04:10):
That's because governments are considered less of a risk to default.
Speaker 1 (04:13):
When there's a lot of demand for bonds, typically the
bond yields i e. The equivalent of an interest rate
will drop.
Speaker 2 (04:19):
But be Man. During the tariff tiff right now, the
bond fields were actually rising.
Speaker 1 (04:23):
And does it wait. That's a pretty big signal that
investors not only had little faith in markets, but also
little faith in the US government.
Speaker 2 (04:30):
And be Man. If confidence in bonds drops, it can
have a whole lot of flow on effects as well.
Speaker 1 (04:34):
Interest rates can spike, borrowing costs might rise, and the
economy can take a hit.
Speaker 2 (04:38):
So this just shows how powerful financial markets can be
as a political pressure point. For our third and final story,
Camber has dropped one of its biggest product updates ever
to compete head on with Microsoft's offer suite.
Speaker 1 (04:50):
Microsoft Excel, having a circular reference meltdown right now, who's
with me? What's going on here?
Speaker 2 (04:55):
Okay? So we know Canber is the design tool to
let people design Instagram quotes and wedding invites, and suddenly
they call themselves creatives yep. Canvor was founded in Sydney
in twenty twelve and has become a darling of the
Australian tech scene and Joseboy. While Canvas started as a
design software, it's slowly but surely been expanding. Yeah. First
it expands it into docks to take on Word and
(05:15):
Google Docs.
Speaker 1 (05:15):
It created presentation in order to take on PowerPoint and
Google Slides.
Speaker 2 (05:19):
And now at an annual product release conference, Canva nound
some big news.
Speaker 1 (05:23):
Well. First, it's annualized recurring revenue tipped over three billion
US dollars, up from two and a half bill in
October last year.
Speaker 2 (05:30):
And next it's launching a new rival to you guess,
the b Man Excel.
Speaker 1 (05:34):
Wow and Juzzyboy. Canvor claims this new product doesn't require
any formulas and coding.
Speaker 2 (05:39):
The goal for Canva is to take on the incumbents
in the enterprise space.
Speaker 1 (05:42):
Like Microsoft and Microsoft and Microsoft and Google as well
and Jaziboyd. This means that Canva will use both its
bottom up and its top down enterprise sales model.
Speaker 2 (05:53):
So what is the key learning here?
Speaker 1 (05:55):
Sometimes the best way into a company isn't through the
front door, it's through the side window.
Speaker 2 (05:59):
Now mean, man, we know true. Additionally, enterprise software has
been sold using a top down model.
Speaker 1 (06:03):
That's where a salesperson would buddy up to a decision
maker at the top of the company and then roll
out the software to the rest of the team whether
they liked it or not. But over the past decade,
the bottom up sales model has become a very effective
way into organizations. With the bottom up model, individual employees
start using a tool on their own individually, and then over.
Speaker 2 (06:22):
Time a good feature spreads organically.
Speaker 1 (06:24):
Within the company until the business pretty much has to
buy a team plan. In fact, Zybok Canva already hit
one billion US dollars in annual recurring revenue through this
bottom up approach. Before building out their top down approach.
Speaker 2 (06:36):
But as Canvas heads deeper into enterprise world, it needs
to develop a strong top down approach as well. Buck An,
if you feel like money's coming out your bank account,
left right and send out, we have the left solutions
you Fluck Subscription tracker helps you identify.
Speaker 1 (06:48):
Oil suscriptions in less than thirty.
Speaker 2 (06:50):
Seconds and can help you save big bucks to make
sure to download the plucked out but check it out.
Speaker 1 (06:54):
Thanks for listening and we'll see you on Wednesdames
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