223: Connecting Beyond Email: The Art of Effective Phone Calls in Fundraising with Kel Haney

In the nonprofit sector, phone calls can be a powerful tool for building authentic relationships with donors and community members. Unlike online communication, which is one-sided, phone calls provide an opportunity for actual connection and dialogue. When tackled with vulnerability and clarity, fundraisers can break down isolation walls and engage supporters in genuine, non-transactional conversations. Meet Kel Haney, an accidental fundraiser with a background in theater. Mallory and Kel talk about the importance of phone calls and community engagement in the non-profit sector. Kel shares her “Five-Minute Phone Call Framework,” and speaks on the importance of genuine curiosity and intention in the questions asked during a call, the importance of vulnerability and authenticity in fundraising, handling objections and building relationships,, and more. In this episode, you will be able to:  Learn about the “Five-Minute Phone Call Framework.” Explore the importance of curiosity and self-awareness in professional interactions. Discover about the power of multi-channel communication. Learn about embracing vulnerability and authenticity. Learn about the importance of outlining a conversation.  Get all the resources from today’s episode here.  Support for this show is brought to you by GiveButter. GiveButter is the easiest-to-use fundraising platform.  Your favorite fundraising tools, supercharged! Never miss a fundraising opportunity again. Givebutter Plus takes this award-winning platform to the next level with advanced automation, deeper donor insights, and eye-popping supporter engagement tools to help your nonprofit get ahead—and stay there. Connect with me:  Instagram: https://www.instagram.com/_malloryerickson/ Facebook: https://www.facebook.com/whatthefundraising YouTube: https://www.youtube.com/@malloryerickson7946 LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/ Website: malloryerickson.com/podcast Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652 If you haven’t already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link. If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.