What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

It feels as if we have a little streak going on here—guests who question the current operating mode of process teams today beyond just optimizing the existing process landscape. But then what?

It is about using "process" to create new value. That's where "Progressive BPM" comes in, created by this week's guest, Volker Stiehl.

Volker is Professor of Business Information Systems at Technische Hochschule Ingolstadt and initiator o...

One of the major concerns in our discipline is that in an era of instant gratification and "easy button" demands from clients, the core fundamentals are easily forgotten.

Our guest today, Roger Tregear, shares this concern and wrote a book about it: Elements. In it, he details the 20 elements that constitute a good Business Process Management (BPM) practice, and I highly recommend downloading and reading it.

Roger’s career cent...

It is about time—we took a (very) long summer break filled with travel, a new webinar series, and new and updated apps from What's Your Baseline? :-)

Oh, and crossing that 75,000 download mark and celebrating our fifth anniversary—all in this month!

But now we are back in the saddle, as they say, and we are starting Season 11 with a conversation between J-M and Roland, in which we dive into our shared painful experiences...

Process and architecture folks excel at analyzing the as-is and optimizing it. But why? What if we skipped "As-Is" entirely and designed new processes from a fresh perspective?

Scary? Our guest, Dr. Michael Rosemann, argues it's scarier to keep optimizing — because eventually you run out of things to optimize. Then what?

Michael is the author/editor of twelve books in five languages and over 400 refereed papers. He's globally k...

When should you start with process and architecture in a startup?
That was the question that we've asked ourselves (as if there is a real-life example currently happening :-) and then we thought, “Why not ask someone who is living in this space?”

Vidar co-founded his first tech startup at 19 because he didn't know enough to know how hard it would be. 30 years on, he has gone mostly from startup to startup, usually as ...

Roland and J-M go solo to pull back the curtain on something that's been years in the making: BPM OS, a purpose-built, local-first tool stack designed to help small, talented process and architecture teams stand up a real BPM practice — without the vendor dependency, IT overhead, or 12-month procurement nightmare.

In this episode of the podcast we talk about:

• Most BPM programs fail not because of bad content, but because o...

Once you've sold the licenses you are done. Right? Well, not so fast, young Jedi. While the salesperson happily turns around and goes hunting elsewhere, the customer has high expectations about the treatment they get after the sale.

Even today I see organizations who treat Customer Success teams as an afterthought and then wonder why they see churn or nastygrams from their customers. But it doesn't have to be this way. We discuss th...

Everyone says they hate compliance. But what they actually hate is being told the truth at the worst possible moment.

The problem is not the regulation. It is the moment you involve the people who understand it. Too late, under pressure, with no room to course-correct.

65 to 95% of digitization projects fail. The answer is not to run them faster. It is to slow down enough to get them right — and that starts with bringing the ri...

“Just go and show our tool in the best way possible.”

I have heard this sentence wayyyy too often coming from a salesperson, and the solution engineer on the receiving end just died a little bit inside.
Of course you want to make a good impression when showing your tools to your customer, but more importantly, you want to start building a relationship and engage with them. For that you have to get them to a point wher...

We teased it over the last couple of weeks when Roland posted about how to build products and when we started things like our Substack
Now is the time to give you a look behind the scenes at how your favorite podcast turns the page from a hobby to a real business. And then there is also another welcoming change coming to you … that I guess most of you have missed over the last couple of episodes.

In this episode of the pod...

Business transformation programs rarely fail because of technology. They fail because the organization is not aligned, not clear, and not ready for change.

There is an art, science, and emotional intelligence to leading successful business transformations, and our guest, Meherban Faroogh, has been helping clients for decades now to navigate this maze of major changes for organizations.

He founded PPS Partners in Toronto and has spent...

Is quality management the most thankless job in the organization?

In many companies, QM teams want to be the Hermione Granger of the workplace—knowledgeable, prepared, and doing the right thing—but end up perceived as Argus Filch, the grumpy caretaker enforcing rules nobody asked for.

This week's guest, Regina Haar, works at Q.Wiki (Modell Aachen), where she helps quality managers move from being considered annoying comp...

Sometimes (always?) the problem that we see in organizations is not technology or structures or something else—it is the inability of people to “get on the same page.”

One way to fix this is to have people dedicated to Business Architecture who understand “how things are wired up” and where the value is created. And who also tries to solve the problem that is shown above … what do you mean with w...

One of the skills that I see an increasing demand for Business Analysts is data analysis. Especially when “new” tools like Process Mining shift the landscape towards data-driven analysis.

And besides the need to learn these new skills, I also see multiple tools that are very pricey and might be cost prohibitive for some organizations, so they fall back to the universal Swiss knife in business… Excel.

One of the...

Happy New Year!

We are back from our regular break, in which we really did not do a lot for the podcast but were working on other things that you will discover throughout 2026. We are super excited about our plans, but it is not the time to talk about it … as we say in Germany, “lay the egg first, and then cackle.”

However, for our first episode of Season 10 (who would have guessed that?), we have a very special gu...

We had episodes about BPM education on the show before, but this time we speak with someone who is from a different generation than your regular hosts.
And our guest Daniel Matka is building a “Process Academy” to bring process management knowledge to the next generation. And while doing this, he's building modern ways of structuring content that will speak to this audience.

Daniel was a product owner/project manager ...

There has been a lot of consolidation in the process/architecture space in the last few years, mostly driven by PE firms. But why is that so, and why does it seem that there is no alternative to this business model?
Back in the day there were foundations behind the companies, or they were privately held, and the only thing (besides a few smaller players you might not even have heard of) that I see are some open-source projects i...

To implement AI (and processes) correctly, you need good data. But what does that mean? Well, firstly it means that you can define your data product and to achieve that you need good data governance.

But are we now in a super-nerdy topic? No, this is what we all do in some form or another … but in different fidelities and maturities.

To shed some light on the topic of data governance, we invited Angelika Rinck for this episode...

In this episode, we welcome Finnish enterprise architect and author Eetu Niemi to explore what it means to make enterprise architecture (EA) “lightweight”—practical, collaborative, and relevant in the real world. From frameworks to fiction writing, from ivory towers to coffee-fueled collaboration, this conversation dives into how to make EA actually work for organizations.

With over 16 years of experience in archit...