This special episode comes to you from VivaCon, our annual employee conference. Carmen hosts Founders of Pacific Workers Eric & Bilal in a Special Panel where they discuss the vision of Customer Service for their company. The vision that started it all for them as a small law firm and has now taken them to a much bigger vision, but their vision of service has never changed. This panel is so important, they didn’t just want their employees to hear it, they wanted everyone to hear it.
This engaging conversation explores why exceptional customer service is a cornerstone not only for client satisfaction but also for fostering a collaborative and supportive work environment among coworkers.
Eric shares his fascinating journey from the entertainment indus
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