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September 24, 2025 14 mins

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Ep. 311 – E-Billing Compliance: Avoiding Liberty Mutual’s e-EOR Violations

California law requires insurers to send compliant electronic Explanations of Review (e-EORs) when providers submit electronic bills. But Liberty Mutual is failing to follow the rules. In this episode, Max and Angela break down the law, highlight Liberty’s violations, and share tools providers can use to enforce compliance and protect their revenue.

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