Working Smarter Café Podcast

Working Smarter Café Podcast

Working Smarter Café, the tips and tricks podcast for UKG customers, is one of the most popular resources for administrators, payroll professionals, managers, and data enthusiasts who use UKG solutions. If reading isn’t your cup of tea (pun intended), but the longing for more product knowledge is rivaling your morning caffeine craving, this show is for you. Tune in for candid conversations with customers and UKG experts and to learn new ways to get the most from your UKG human capital management and workforce management solutions.

Episodes

May 23, 2024 2 mins

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn about the latest compliance changes throughout the U.S. and Canada.

For the full details on the compliance updates we talk about today, visit our companion blog over at the Working Smarter Cafe, Heatwaves and Regulations: May's Compliance Forecast.

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In this episode, we're joined by Ray McLane and Ilias Terki-Hassaine from the UKG Specialty Product Support team to cover the ins and outs of the new Tax Setup (Company) business rule for UKG Pro Payment Services customers to add and update U.S. state and local tax codes with ease. We review:

  • The benefits of using the new business rule
  • The types of tax codes compatible with the new functionality
  • Tax code exceptions
  • Plans for f...
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Did you know that UKG Ready is an international product? In this episode, we are joined by Chris Kiklas, Vice President of Product Management for UKG Ready, to discuss the new Multi-Currency functionality and how it is helping make strides in the international space. We’ll also discuss many of the ways the UKG Ready functionality comes together in the overall international strategy.

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November 20, 2023 5 mins

Created as a neighborhood with you and your products in mind, the new UKG Community™  offers you a place to interact with your peers, find answers to your most pressing questions, sign up for training and webinars, and a lot more. But, who better to tell you the benefits of the Community than customers like you! In this episode, we're joined by 3 customers who share the features you won't want to miss and the friendly peo...

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In today’s episode, we are delighted to have two special guests, Malini Rao, Senior Director of User Experience Research, and Chris Beebe, a Manager of Product Management for UKG Ready, join us today. Tune in to learn about:

  • What attention economy is
  • How attention economy influenced the recent changes in UKG Ready
  • The upcoming changes and what you can expect moving forward

For additional customer content, please check out the ...

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you'll learn why the UKG Ready Mobile app is a must-have when optimizing your company's HR and workforce management process.

For full details about the UKG Ready Mobile app, visit our resource page on the Community.

Find additional customer content to help...

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In this episode, we're joined by Colleen Rynne and Vanessa Alexander from the UKG Regulatory and Tax Research Team to cover:

  • The ins and outs of paid family and medical leave legislation
  • What has led to the trend of paid family & medical legislation from coast to coast
  • The various types of leave plans and exceptions
  • How UKG products help you support these plans
  • And a lot more!

For more information on compliance and legi...

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite café beverage. In this episode, you learn about a not-so-hidden gem, the HR and Payroll Resource Library – your one-stop resource for up-to-date state and federal legislation summaries, and compliance trend information – located on the new UKG Community™  home page.

Find additional customer content to help ...

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about the Employee Location Allocation for Hybrid Work feature, a return-to-office lifesaver for UKG Pro administrators that need to split earnings across locations for tax calculations.

For full details on this feature, check out the Employee Location Allocation for Hybrid W...

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in under two minutes — less time than it takes to brew your coffee or tea. In this episode, you learn how one customer uses UKG Ready Learning. 

UKG Ready Learning Product Tour

UKG Ready Learning Product Profile

Find additional customer content to help you work smarter on the Working Smarter Cafe Blog.

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In today’s episode, we are teamed up with Kristen Hug, host of The Experience Expert, and special guest Brad Nycz to talk about performance management. Tune in to learn about:

  • Common myths and roadblocks
  • Succession planning
  • Connecting all human capital processes
  • The impact of data on the process

Find additional customer content to help you work smarter on the Working Smarter Cafe Blog.

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about one of the most exciting functionality updates in the UKG Ready new dashboard experience: pre-configured dashboard tabs.

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In today’s episode, we are teamed up with Kristen Hug, host of The Experience Expert, and special guest Brad Nycz to discuss benefits trends to consider for 2023. Tune in to learn about:

  • Current trends in benefits
  • Choice and flexibility to manage costs and offer the coverage needed
  • The difference in planning between 2022 and 2023
  • Company policy as a benefit

Read more about benefits trends for 2023 here! And find additional cust...

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about your new must-have HR resource, The Experience Expert. The first webinar is on June 8 at 2:00 p.m. eastern. Register for the webinar now!

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March 1, 2022 2 mins

The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in two minutes — less time than it takes to brew your coffee or tea. In this episode, you learn about the UKG customer fan club, UKG Insiders, and the opportunities that come with participating. 

Find additional customer content to help you work smarter on the Working Smarter Cafe Blog.

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In this episode, we cover:

  1. The demand for earned wage access solutions
  2. The benefits and smile-worthy moments (including alleviating financial stress) that can accompany taking advantage of the new UKG earned wage access solution 
  3. How it’s possible the cost is $0 for your organization

For more information on the UKG Wallet earned wage access solution

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about the Customer Engagement Toolkit 

UKG Customer Engagement Toolkit

Note: Please log in to UKG Kronos Community to access the toolkit.  

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In this episode, we cover:

1.       What a Viewpoint engagement is and the qualifications for participating

2.       The benefits of participating in Viewpoint

3.       True customer value realization examples

Find more insights on the Working Smarter Cafe blog.

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The Two-Minute Tuesday Tip shares a noteworthy tidbit of information in less time than it takes to brew your favorite cafe beverage. In this episode, you learn about helpful UKG resources for navigating year-end payroll. 

Year-End Payroll Resource Pages

Blogs

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In this episode, I interview 2021 UKG Insider of the Year Marky Payne of Vancity. We talk about...

  1. Why Vancity moved to UKG Dimensions™ from Workforce Central®
  2. Important factors to consider, such as project team members, business structure, configuration, change management, and testing
  3. What Vancity end-users think about Dimensions

...among other things! Tune in to learn more!

Resources
Working Smarter Cafe Blog

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