"Once trust is broken, it's hard to recover."
10 Mill Mastery - Wrench Turners Podcast
Series 9, Episode 7
Leading up
The Lads:
Marshall Sheldon
Stephan Dos Santos
Richard Mueller
Russell Wickham
Summary
In this conversation, the speakers delve into the complexities of building and maintaining trust within management and leadership roles. They discuss the challenges technicians face in establishing trust with upper management, the importance of transparency, and the necessity of personal accountability.
The dialogue emphasizes that trust is foundational for effective communication and career growth, highlighting the need for technicians to add value to themselves and their teams. The speakers share personal experiences and strategies for fostering trust, ultimately concluding that trust is the core element in successful professional relationships.
Takeaways
👉 Building trust requires transparency and open communication.
👉 Personal accountability is crucial in establishing trust.
👉 Once trust is broken, it is challenging to regain.
👉 Technicians should focus on adding value
👉 Understand the interests of management
👉 Sharing personal information can be a double-edged sword.
👉 Develop a tight-knit group of trusted colleagues
👉 Training and personal development enhance trust
👉 Trust is foundational for effective leadership
👉 Navigating trust requires careful consideration
Chapters
00:00 Building Trust and Morale
00:29 Earning Trust from Management
05:02 Conflicting Interests and Trust
10:26 Being Brutally Honest
16:15 Adding Value and Gaining Influence
21:52 Transparency and Personal Boundaries
26:49 Trust and Communication with Management
32:31 Building Trust and Fostering Growth
36:38 Trust as the Core Element
Remember:
Negative Pushes,
Positive Pulls,
and always clean your toys
before you put them away.
Let's get into it.
j.
—
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