"Just shut up and listen."
This week on Wrench Turners Podcast,
Mechanic and Assitant Service Manager
https://www.scottautogroup.com/
Brooklynne Morse
As an assistant service manager and former mechanic, Brooklynne shares her journey in the automotive industry and offers advice for mechanics to be happier, healthier, and more productive. We chat and emphasize the importance of attention to detail and the ability to adapt to different tasks.
We also discuss the significance of making mistakes and learning from them, the value of effective communication with customers, and listening to their concerns. The key point is finding the silver lining in challenging situations and we encourage mechanics to always strive for improvement and to find joy in their work.
Let’s get into it.
Chapters
00:00 Introduction
00:39 Starting in Automotive
02:17 Spatula's to Hammers
03:01 Consistency in Automotive
03:56 Learning from Mistakes
05:28 Importance of Detail
06:46 Transitioning from Culinary to Automotive
08:30 First-Year Challenges
10:52 Training and Income
11:25 Specializing in Unpopular Tasks
12:00 Income Potential
14:18 Challenges in Automotive
16:05 Super Tech Program
17:08 NVH Tools and Techniques
18:06 Water Leaks
20:32 Challenges with Specific Models
21:28 Leadership Aspirations
23:08 Customer Interaction
24:36 Importance of Listening
26:01 Key Skills for Mechanics
27:07 Mechanics Aspiring to Leadership
28:15 Conclusion
J.
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Main: Deggy
2024 Triumph Street Triple 765R
Crappy Amazon mirrors
Crappy Amazon Rear Paddock stand Knobs
Make-shift trailer plate bracket
Project: (I need a name, help please)
1999 Suzuki SV650S
Still working on the Details
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