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June 19, 2024 34 mins

At XDS Ignite 2024, Shiew Yeu Loh, Senior Outsourcing Manager at Riot Games, delivered an insightful presentation on cultivating effective communication environments, particularly between Western and non-Western teams. Shiew Yeu discusses significant cultural differences: Western teams prioritize open discussions and individual contributions, whereas non-Western teams emphasize group harmony and hierarchical structure. Shiew Yeu offers  practical advice such as empowering team members, maintaining alignment, fostering proactive engagement, and nurturing trust. Her discussion underscores the importance of cultural understanding in optimizing global team management within the gaming industry.

The presentation was delivered at XDS Ignite 2024, an annual event that unites a peer group of Developers/Publishers to build a network, address common challenges, and incubate ideas for the main XDS event in September.

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Thank you to our wonderful show host!
Dave Sanderson, Director of External Development, Phoenix Labs

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