You Should Know
"You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace dynamics. Proudly brought to you by WRKdefined with hosts William Tincup and Ryan Leary.
Episodes
May 4, 2026 • 40 mins
You made it easy to apply. Now you’re buried. Bots, bad fits, fake signals. That’s the game. Recruiting, AI hiring, applicant volume, skills gap, and signal vs noise are colliding hard and most teams aren’t ready.
In this episode… you’ll hear what AI is actually fixing, what it’s making worse, and how to spot real talent when everyone looks qualified on paper.
Key Takeaways :
Easy apply created a flood of low-signal applications
...
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March 19, 2026 • 37 mins
What if the candidate with the “messy” résumé is actually the one who ramps fastest? Rebecca Kehoe from Cornell University breaks down what HR gets wrong about job hopping, why onboarding matters more than most teams realize, and how performance, culture fit, and career transitions are more connected than we think.
In this episode, Rebecca Kehoe shares research on how job hoppers often come up to speed faster, adapt to organizatio...
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March 16, 2026 • 48 mins
In this episode, Oz Khan (Head of ADP Ventures) joins William Tincup and Ryan Leary to discuss the shifting landscape of HR Tech investing. Learn why the Series A definition has changed, how AI-native startups are disrupting traditional SaaS models, and the strategic logic behind Build vs. Buy decisions at the enterprise level.
Episode Overview:
Technology constantly changes the "wrapper," but the core challenges of HR—hiring, pe...
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February 3, 2026 • 48 mins
Internal mobility is one of the most misunderstood dynamics in modern organizations. JR Keller brings the empirical lens that most leaders never get. His research at Cornell University’s ILR School unpacks how hiring decisions are made, how managers balance team performance with talent development, and why employees often misinterpret the signals around opportunity. This episode moves past slogans and gets into the real mechanics: ...
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December 23, 2025 • 35 mins
Is your AI recruiting strategy actually working, or just scaling bad data?
In this episode of WRKdefined, William Tincup and Ryan Leary sit down with Hari Kolam (Findem) and Maveric (Getro) to break down their landmark acquisition and what it means for the Future of Talent Acquisition.
The Death of the Static Job Post: Why "intelligent outcomes" are replacing traditional hiring volume.
What You’ll Learn About Talent Intellig...
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AI is moving quickly from experimentation to everyday use inside large organizations, especially when it comes to employee experience. Adoption alone is no longer the headline. What matters is whether people trust the technology, understand how it is being used, and can see real outcomes tied to that usage. At scale, those questions carry more weight and more risk.
In this episode, the focus is on how AI is shaping employee experi...
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How Recruiters and Hiring Managers are Rethinking Quality, Collaboration, and Technology with Indeed
December 16, 2025 • 48 mins
Hiring teams are surrounded by AI tools, but many still aren’t sure what’s actually helping and what’s just noise. The real tension right now isn’t whether AI belongs in hiring. It’s how it gets used, who understands it, and whether it’s improving outcomes or just increasing volume.
In this episode, William Tincup sits down with Heidi Laki from Indeed to talk about what’s changing inside recruiting teams. They dig into the gap bet...
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December 16, 2025 • 39 mins
Why does the job search feel broken, and can AI actually fix it?
In this episode of WRKdefined, William Tincup and Ryan Leary sit down with David Lane, VP of Product Management at Indeed, to pull back the curtain on how the world’s largest job site is using AI to fight "hiring anxiety" and ghosting.
The Shift to Career Scout: How Indeed is moving from a static job board to an AI-guided career assistant.
What You’ll Learn About t...
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November 25, 2025 • 37 mins
In this episode we talk about skills, healthcare talent, community hiring, psychometrics, and workforce equity. A major health system needed a new way to hire in a Chicago neighborhood where life expectancy was thirty years below the national average. Instead of waiting for candidates to come to them, they built Project Equinox and took Plum’s assessment tech straight into the community. What started as a college and early career i...
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November 19, 2025 • 28 mins
In this episode we talk about frontline work, safety, AI agents, employee experience, and the tech strategy behind keeping 100,000 workers informed, supported, and confident on the job. Trilok Manchanila from ABM breaks down how AI is changing everything from PTO visibility to multilingual policies to safety alerts that actually prevent incidents. This is real-world AI. Practical. High stakes. And already moving the needle.
We d...
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November 18, 2025 • 15 mins
In this episode we talk about generative AI, talent acquisition, candidate experience, workflow design, and how Oracle is pushing recruiting into the next era. Nagaraj Nadendala, SVP/GM Product Development breaks down the thinking behind Career Coach, why the industry needed a reset, and what it means for recruiters who are nervous about AI. This one hits on memory, scale, model choices, and the messy reality of matching people to ...
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November 17, 2025 • 22 mins
In this episode we talk about HR tech, automation, employee experience, sentiment, and workflow design. We sat down with Hubert from Quest Diagnostics live at Oracle AI World and got into the guts of what 56,000 employees really need from HR systems today. This one hits everything from AI-powered scheduling to performance reviews to the messy, very human side of employee sentiment. It’s practical, honest, and grounded in what real ...
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November 12, 2025 • 45 mins
Most companies walk into annual planning blind. They’re scrambling through spreadsheets, missing critical skill signals, and making high-impact decisions without a clear view of their own organization. The result is predictable: reorgs fail, plans stall, and HR gets blamed for problems that start with bad visibility, not bad leadership.
In this episode we talk about workforce planning, data visibility, org structure, reorg failure...
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October 30, 2025 • 46 mins
AI is shifting from assistant to operator. Which means the future of work is less about tasks and more about flow. Talent flow. Data flow. Decision flow. We sit down with Steve O’Brien to unpack what happens when intelligence becomes active in the workplace, and why the next evolution of leadership comes down to trust, clarity, and the courage to let AI run where it wins.
In this episode we talk about agentic AI, workforce design,...
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September 15, 2025 • 38 mins
What does it really mean to create a brilliant employee experience? We sit down with Kalifa Oliver, executive advisor and author of I Think I Love My Job, to unpack how organizations can move beyond perks and buzzwords to deliver what employees actually need.
In this episode we talk about the difference between employee experience and happiness, how communication breaks down inside organizations, and why leadership accountability...
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July 16, 2025 • 41 mins
Job seekers aren’t playing games in 2025. Between AI, inflation, and ghosted applications, candidates are demanding better. We sat down with Stephanie Manzelli to unpack the latest Job Seeker Nation Report and why it’s more than just stats—it’s a warning sign. From broken trust to burnout, this conversation dives deep into how recruitment is being redefined.
In this episode we talk about how AI is changing the hiring experience,...
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Long COVID might not be top of mind for execs, but its lingering effects tell us everything we need to know about experience in your organization. In this episode we speak with Lila Nazef, VP of Sales and Marketing at Neocase on why HR still isn’t working, how onboarding sets the tone for everything, and what leaders miss when they treat people ops like admin. There’s a real shift happening—from tactical HR to experience-first org ...
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How do you spot and support high-potential talent before they burn out or walk out? Randi Seran, VP of People at workrise
talks about the often-missed signals of employee appreciation, why recognition isn't one-size-fits-all, and how resilience is quietly replacing potential as the new hiring metric.
We unpack her hiring playbook and explain why top performers aren’t always your future leaders.
Key Takeaways
➡ High pot...
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May 20, 2025 • 43 mins
Think Gen Z is lazy? Boomers are outdated? Millennials are just avocado toast addicts? Megan Grace joins the mic to demolish generational clichés and decode what actually matters in workplace culture. We dive into the mindset gaps that spark friction, miscommunication, and eye-rolls across generations—and how leaders can stop biffing the feedback game.
In this episode we unpack Megan’s new book, “Generations in the World of Work,”...
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May 5, 2025 • 45 mins
Heidi helps organizations turn stagnant hiring funnels into dynamic talent pipelines.
Get the lowdown on why outdated hiring processes are costing you talent, how integrating Applicant Pro and iSolve can turbocharge your workflow, and why internal mobility is the retention game‑changer. We dig into candidate experience trends, generational preferences, and the microcultures that define career progression—plus pro tips for manager...
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