You Should Know
"You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace dynamics. Proudly brought to you by WRKdefined with hosts William Tincup and Ryan Leary.
Episodes
August 26, 2026 • 28 mins
Most hiring assessments break communication, empathy, active listening, and problem-solving into separate scores. The problem is that frontline employees don’t use those skills separately. They use them together during real conversations with customers.
HiringBranch takes a different approach. Candidates respond to open-ended scenarios using their own voice or writing, giving employers a better look at how they would actuall...
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August 25, 2026 • 43 mins
AI adoption should not be measured by how many employees use a tool. It should be measured by whether work gets completed faster, more simply, and with better outcomes.
In this episode, John Phillips, Group Vice President of Employee Experience at ServiceNow, explains why employee experience depends on the complete value exchange between people and organizations, including the software and workflows employees use every day.
Emplo...
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August 18, 2026 • 47 mins
Fear-based leadership rarely announces itself as fear. It shows up as control, surveillance, short-term decision-making, and the belief that people cannot be trusted unless someone is watching them.
In this episode, the founder and Executive Chairman of Oyster explores why outdated leadership models continue to survive, how remote work exposes the difference between trust and control, and what leaders must change to build healthie...
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August 11, 2026 • 27 mins
HR compliance is harder because employers must navigate overlapping federal, state, city, and county rules while managing risks created by AI and remote work. Exposure often begins with basic processes companies assume are handled.
In this episode, Jeremy Mancheski, Founder and CEO of OutSolve, explains how HR compliance has evolved since 1998 and why technology has not eliminated the need for experienced human oversight.
The shi...
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Where You Work Matters: What Workforce Data Reveals About Career Mobility
Where you work shapes how far your career goes. Real workforce data exposes which employer practices create mobility, retention, and real opportunity — and which ones don't.
William Tincup explores how workforce analytics reveals where talent systems work, where they fail, and which roles actually drive business performance over time. This episode dig...
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July 28, 2026 • 34 mins
AI interviewers can engage every applicant at speed, but they cannot prove job readiness on their own. High-volume hiring works better when automated interviews are paired with job-specific skills assessments.
In this episode, Stéphane Rivard, CEO and Co-Founder of HiringBranch, and Prem Kumar, Founder and CEO of Humanly, and explain how AI interviews and skills assessments can work together to improve high-volume hiring.
Tradit...
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Global Hiring Just Got Real for SMBs: How isolved and Remote Are Making It Work
Global hiring used to mean local entities, legal headaches, and a stack of disconnected systems. Not anymore. isolved and Remote are partnering to bring enterprise-grade international hiring to small and midsized businesses without the complexity.
William Tincup sits down with Barry Gauch (isolved) and Pim Altena (Remote) to break down how the partner...
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July 6, 2026 • 42 mins
Strong communication isn't about using bigger words or speaking perfect English. It's about making ideas clear, building trust, and creating connections across cultures. In a world where teams span countries and time zones, the ability to communicate with confidence and clarity has become one of the most valuable professional skills anyone can develop.
In this episode, you'll learn why confidence often has a greater impact than fl...
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June 10, 2026 • 42 mins
Most employees hear the word “assessment” and immediately think of being judged. Kian Katanforoosh thinks that mindset is outdated. The future isn’t about screening people out. It’s about measuring skills, accelerating learning, and helping people prove what they can actually do.
The biggest workforce advantage may not be talent. It may be learning velocity. Skills intelligence, AI readiness, workforce deve...
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June 5, 2026 • 38 mins
Most people spend years trying to find the perfect career fit. Sarabeth Bickerton thinks that’s the wrong goal. The real problem isn’t fit. It’s belonging. People don’t want to be squeezed into someone else’s box. They want to be seen, known, and valued for who they actually are.
The workforce is obsessed with skills and titles while people are searching for identity. Career belonging, professional id...
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May 26, 2026 • 36 mins
Only 6% of businesses in Ireland have deployed AI at scale. That’s the wake-up call. This conversation cuts through the AI cosplay and gets real about skills-based hiring, HR transformation, employee trust, governance, automation, and what happens when agents start doing half the work faster than your best ops team.
In this episode… Stephanie explains why most companies are stuck in pilot mode, why “jobs” ...
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May 21, 2026 • 26 mins
Most companies say they hire for skill. Carlton Gates says that’s nonsense. From AI screening tools to culture-fit traps, this episode breaks down why recruiting is still more gut instinct than science.Only 10 candidates get reviewed out of 1,000 applicants. AI is filtering your future before a human ever sees your name. Skills-based hiring, recruiting tech, candidate fraud, soft skills, hiring velocity, and workplace culture...
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Most companies say they want innovation. Then they build rooms where people are punished for thinking differently.
Creativity isn’t rare. Suppressing it is. Josh Linkner connects innovation, leadership, psychology, and business through one brutal truth: most people stop sharing bold ideas because they’ve been trained to avoid mistakes. The result? Safe thinking, mediocre execution, and teams stuck recycling old answers...
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May 11, 2026 • 39 mins
The AI shift isn’t coming. It already hit payroll, hiring, benefits, and every broken HR process companies ignored for years. Most teams still think they have time. They don’t.
85% of companies say they’re adapting. Most are just playing with ChatGPT while the talent market, employee expectations, and AI adoption sprint past them.
A sharp conversation with Amy Mosher on what HR leaders are getting wrong, what ...
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May 4, 2026 • 42 mins
You made it easy to apply. Now you’re buried. Bots, bad fits, fake signals. That’s the game. Recruiting, AI hiring, applicant volume, skills gap, and signal vs noise are colliding hard and most teams aren’t ready.
In this episode… you’ll hear what AI is actually fixing, what it’s making worse, and how to spot real talent when everyone looks qualified on paper.
Key Takeaways :
Easy apply create...
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March 19, 2026 • 37 mins
What if the candidate with the “messy” résumé is actually the one who ramps fastest? Rebecca Kehoe from Cornell University breaks down what HR gets wrong about job hopping, why onboarding matters more than most teams realize, and how performance, culture fit, and career transitions are more connected than we think.
In this episode, Rebecca Kehoe shares research on how job hoppers often come up to speed faster, adapt to...
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March 16, 2026 • 48 mins
In this episode, Oz Khan (Head of ADP Ventures) joins William Tincup and Ryan Leary to discuss the shifting landscape of HR Tech investing. Learn why the Series A definition has changed, how AI-native startups are disrupting traditional SaaS models, and the strategic logic behind Build vs. Buy decisions at the enterprise level.
Episode Overview:
Technology constantly changes the "wrapp...
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February 3, 2026 • 48 mins
Internal mobility is one of the most misunderstood dynamics in modern organizations. JR Keller brings the empirical lens that most leaders never get. His research at Cornell University’s ILR School unpacks how hiring decisions are made, how managers balance team performance with talent development, and why employees often misinterpret the signals around opportunity. This episode moves past slogans and gets into the real mecha...
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December 23, 2025 • 35 mins
Is your AI recruiting strategy actually working, or just scaling bad data?
In this episode of WRKdefined, William Tincup and Ryan Leary sit down with Hari Kolam (Findem) and Maveric (Getro) to break down their landmark acquisition and what it means for the Future of Talent Acquisition.
The Death of the Static Job Post: Why "intelligent outcomes" are replacing traditional hiring volume.
What You’ll Learn About...
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AI is moving quickly from experimentation to everyday use inside large organizations, especially when it comes to employee experience. Adoption alone is no longer the headline. What matters is whether people trust the technology, understand how it is being used, and can see real outcomes tied to that usage. At scale, those questions carry more weight and more risk.
In this episode, the focus is on how AI is shaping employee experi...
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